So You Think You Have OneDrive Deployed.pptx
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This document discusses managing Microsoft 365 deployments, specifically OneDrive sync, at a large research institute. It provides an overview of OneDrive sync functionality and licensing, how to configure known folder move to sync desktop, documents, and pictures folders to OneDrive, and considerations for deployment, troubleshooting, user adoption, and training. Recommendations are given for supporting OneDrive usage across web, mobile, and desktop and ensuring help desk staff and users understand how to use OneDrive features.
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So You Think You Have OneDrive Deployed.pptx
- 2. Managing M365 at a national research institute of 3K users. Architected a deployment of OneDrive Sync to 50K+ users Microsoft MVP since 2015 Lives in suburban Chicago, IL, USA Speaker Manager for M365 Chicago
- 4. Better than Network Home Drives • Version History • Fast Search • Co-Authoring Cheaper than Network Home Drives Included in your subscription Protects Local User Files • Makes Laptop Replacement and Upgrade easier • Rollback Ransomware
- 6. SharePoint Plan 2 License OneDrive Sync FRE + KFM OneDrive Mobile Support Readiness User Adoption
- 9. What is OneDrive Sync? C:users<username>OneDrive – CompanyName C:users<username>OneDrive C:users<username>CompanyName C:users<username>OtherCompanyName
- 11. Storage and Sync by License E1 • E1: 1TB • Sync F1 • 2GB • Nope E3, E5 • 1TB+ • Sync
- 12. WTF is KFM? Known Folder Move AKA PC Folder Backup • Desktop • Documents • Pictures NOT • 3D Objects • Downloads • Music • Videos • Favorites
- 13. What KFM Does Before • C:UsersUsernameDesktop • C:UsersUsernameDocuments • C:UsersUsernamePictures After • C:UsersUsernameOneDrive – CompanyDesktop • C:UsersUsernameOneDrive – CompanyDocuments • C:UsersUsernameOneDrive – CompanyPictures
- 14. OneNote • Local OneNote vs OneNote Online • Different Formats! • Sync • Uploads • Converts • Replaces • local notebook -> Shortcut PS: Use OneNote 365 not OneNote for Win 10!
- 15. Deployment Mechanics for OneDrive Sync SCCM CMG
- 16. Web, Mobile, Desktop – Plan for all 3! • Mobile Security • MAM or MDM • DLP Policy • Scan capabilities • Scan and crop • Paper • multipage • Whiteboard • Bizcard
- 17. Support Readiness • Do your Helpdesk Staff know OneDrive? • Can you tag support incidents as OneDrive related? • Can you report on incident trends by workload?
- 18. OneDrive Troubleshooting • Sync Issues • Stop Sync before Delete • SharePoint Recycle Bin • KFM troubleshooting • Docs, Desktop, Pictures Location Property • Version Check • Uninstall / Reinstall
- 19. Sync Issues • Conflicting Changes – Resolve with an Office App • Local deletes “unexpectedly” sync
- 20. Recovering from an Accidental Mass Delete • “But I didn’t delete anything in SharePoint!” • No, but the audit log shows that ODFB Sync did – because you “cleaned up” that “local” folder you didn’t need anymore • Have the user go to the SharePoint or OneDrive Online website and restore • Admins will see all deletes, Users only see their own. • Or use PowerShell (using PNP PowerShell)
- 21. Checking Known Folder Location
- 22. Version • Blue Cloud – Settings – About Takes you to the Release Notes web page
- 23. Its own update cadence • Different than Office Desktop Apps • Different than Microsoft Teams
- 24. Other things that made this hard (2019/ 2020) • Regulatory Approvals / Data Residency • Germany • China (No Android Mobile App) • Firewall issues • FRE changing while we tried to document it • Starting before 19.202 and OneNote issues. • Existing Group Policies • Three OSes: 7, 10 1703, 10 1803 • Existing installs of the sync client • Existing legacy users & URLs • Retention policy • Employee Lifecycle • User to Machine mapping • Reporting on deployment success • Reading the registry • SCCM package End User UX • Users surprised by KFM launch • GPOs to all • Previous syncers who don’t know they are • Store What Where Policy • Giving Users time to clean up • Shared with Everyone • Folder Redirection • Change Freezes
- 25. User Adoption Analytics Behavior Training • OneDrive Sync Health Report • Usage Reporting • Productivity Score • Storing in Syncing folders • Sharing Links rather than sending attachments • Syncing SharePoint too • Co-Authoring • New Hire & Existing • Multiple formats • Omnichannel Marketing thereof
- 38. User Adoption Analytics Behavior Training • OneDrive Sync Health Report • Usage Reporting • Productivity Score • Storing in Syncing folders • Sharing Links rather than sending attachments • Syncing SharePoint too • Co-Authoring • New Hire & Existing • Multiple formats • Omnichannel Marketing thereof
- 39. What does Co-Authoring look like?
- 41. Encourage Co- Authoring Get the Coauthoring Comic: • It’s a 2 slide PowerPoint Deck • Send an email to coauthoring- comic@blumenthalit.com
- 42. Multichannel: Communicate and train Company Newsletters Digital Signage Departmental Meetings In Context Help Self paced training Instructor Lead training Have Managers Refuse Attachments Champions Programs & Influencer Communities
- 43. Microsoft Offers FREE Instructor Lead Training
- 44. Operationalizing OneDrive SharePoint Plan 2 License OneDrive Sync FRE + KFM OneDrive Mobile Support Readiness User Adoption
Editor's Notes
- The components of successful operationalization
- Frequently Asked Questions about OneNote in Office 2019 and Microsoft 365, Refreshing the OneNote app on Windows - Microsoft Tech Community
- System Center Configuration Manager plus Cloud Management Gateway
- 1m:38s
- Online Professional Training from Microsoft Store