This document discusses leading operations across the enterprise including global programs, internal processes, and information systems. It focuses on enabling world class customer experiences as they acquire and deploy solutions globally. Some key responsibilities mentioned include leading manufacturing, supply chain, sourcing, quality control, engineering, order management, logistics, product development, and business process improvement to drive customer advocacy and operational effectiveness.

1. Art: Digital Systems and CRM
Art Education: Tailored Services and Licensing
Architecture: What Matters To Me
Architecture Education: Digital Services Metrics
Art: New Products
Art Education: Analysis and Reporting
Architecture: Platforms
Architecture Education: Industry Best Practices
Leading cost and operational efficiencies across the enterprise, including global programs,
internal processes, and information systems
Enabling and ensuring that our customers experience world class products and services as
they acquire and deploy our solutions globally

2. Leading and managing Operations including manufacturing, supply chain, sourcing and
purchasing, quality controls, engineering program management, test engineering, order
management, logistics and distribution, product development processes, and business
process improvement
Customer Advocacy & Operational Effectiveness