This document discusses intelligent storage and automated retail solutions including robotic kiosks, counters, and walls that can be used indoors and outdoors for storage, point-of-sale, and additional functions like pickups. It provides examples of these solutions being used in Austria, Singapore, and Russia. The document also outlines problems with current retail operations like limited hours, security issues, inefficient use of space, and bottlenecks. It then describes how automated solutions can impact front-end operations through 24/7 access, unattended POS, faster service, and back-end operations through secure access, optimized space and costs, and automated inventory management. A case study is provided on a pilot with a Singapore telecom operator that realized cost

1. INTELLIGENT STORAGE
PARADIGM SHIFT IN IN-STORE OPERATIONS
autoretail
Automated stockrooms with POS & mobile POS

2. Robotic Kiosks
• Backend: Storage
• Frontend: Storage & POS
• Placement: Indoors & outdoors
• Estimated capacity: 800

3. Robotic Counters
• Frontend: Storage & POS
• Placement: Indoors
• Estimated capacity: 500

4. Robotic Walls
• Backend: Storage
• Frontend: Storage & POS
• Placement: Indoors & outdoors
• Estimated capacity: > 1000

5. Additional Functionality
e-Commerce pick up
Branding & promotion
Marketing & advertising
Rewards redemption
Information outlets
Products returns
In-Store Satellite

6. Austria

7. Singapore

8. Russia

9. • Limited operating hours to service
customers
• Security risks for high-value products
• Poor customer experience due to
– Service bottlenecks
– Manual tasks inefficiencies
Sales & profit loss
Problems of Retail Operations
FRONT END OPERATIONS

10. • Inventory shrinkage, excess and
obsolescence
• Poor inventory control and no
visibility
• Labor-intensive work and low
employee productivity
• Inefficient use of space
Problems of Retail Operations
BACK END OPERATIONS
High operating costs
• Bottlenecks at sub-store service
• Static advertising.
• Uninspiring customer experience
One Call . One Company . Many Solutions
JSI Logistics International

11. Solution
FRONT END IMPACT
• 24/7 operations
• Additional unattended POS
• Faster customer service
• Greater staff productivity
• Zero theft
• Efficient use of space

12. Solution
BACK END IMPACT
• Secured & controlled access
• Better space utilization
• Operating cost reduction
• Labor cost optimization
• Efficient inventory management

13. Telco Operator Showcase
Configuration
Type: Satellite Retail
Capacity: 400
SKU: 67
Background:
A telecom operator in
Singapore with 2.5B SGD
in revenue needs a
solution for logistical
costs optimization and
possible options for
network expansion and
customer service
improvement

14. Telco Operator Problems
• High cost of logistics & currier
delivery
• Manual daily stock count within
stores is time consuming
• Inefficient use of storage & shop
space
• Rising cost of commercial RE
rental space
• Bottlenecks at the service
counter
• Lost revenue and uninspiring
service experience

15. Telco Operator Pilot Project
RESULTS
• Ecommerce pick up through
integrated click ‘n collect option
• Thousands in shipping costs
saving
• No labor costs
• Simplified pre-order and secured
pick up by customers
• Automated inventory count &
audit with zero mistakes
• Better space utilization

16. Operations & Support
• 99.5% uptime
• Maintenance free design
• Error free operations
• Remote management
• Maintenance & support through
outsourcing or training

17. Q & A

18. Vadim Kostyukhin
AUTOMATED RETAIL PTE LTD
info@autoretailasia.com
Address
16 Raffles Quay, #33-03
Hong Leong Building,
Singapore 048581
autoretailasia.com