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Chandra Shekar
BusinessTechnology
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Gayathri Rao Business Services Manager 732 432 7800 x 209
About Smart IMS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Smart IMS Verticals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Smart IMS Advantages Experienced Management Scalability Flexibility Customer for Life Track Record Expertise Thought leadership Domain depth Certifications ,[object Object],[object Object],[object Object],[object Object],Delivering value by deepening our domain strengths, offerings and capabilities
Information Systems 25-June-2008 Applications Products Professional Services IT Processes Quality Control Development Integration Databases Quality Assurance SW Development Design & Architecture Technology Solutions Customer Support & Management Product Maintenance Documentation Practice Requirements Management Project Management Business Solutions Quality Control Business Project Management Development Case Management Client Management Contract Management
Information Systems contd.. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Intelligence Solutions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Infrastructure Services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Design & Implementation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Management, Monitoring & Helpdesk ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Infrastructure Services Overview
Process Maturity PLAN Design spec sheets Procedures Resources Timelines Deployment models ASSESS OS/SW/HW Compatibility Network Protocols Application Integration & Workflows Security & Privacy Policies Internal and External Business Requirements REVIEW Business Process Mapping Current “as is” of: IT Infrastructure, Network Architecture & Applications, Geographies IMPLEMENT Configuration Management Change Management Problem Management Incident Management ITIL Process DELIVER Feedback and Knowledge Evaluation Measurable Results Business Goals & Objectives Smart IMS R.A.P.I.D Methodology
Customers Fortune 500 & other Major customers
RECAP ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Thank You ,[object Object],[object Object]

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Smart Ims Inc Pp

  • 1. Gayathri Rao Business Services Manager 732 432 7800 x 209
  • 2.
  • 3.
  • 4.
  • 5. Information Systems 25-June-2008 Applications Products Professional Services IT Processes Quality Control Development Integration Databases Quality Assurance SW Development Design & Architecture Technology Solutions Customer Support & Management Product Maintenance Documentation Practice Requirements Management Project Management Business Solutions Quality Control Business Project Management Development Case Management Client Management Contract Management
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 12. Process Maturity PLAN Design spec sheets Procedures Resources Timelines Deployment models ASSESS OS/SW/HW Compatibility Network Protocols Application Integration & Workflows Security & Privacy Policies Internal and External Business Requirements REVIEW Business Process Mapping Current “as is” of: IT Infrastructure, Network Architecture & Applications, Geographies IMPLEMENT Configuration Management Change Management Problem Management Incident Management ITIL Process DELIVER Feedback and Knowledge Evaluation Measurable Results Business Goals & Objectives Smart IMS R.A.P.I.D Methodology
  • 13. Customers Fortune 500 & other Major customers
  • 14.
  • 15.