This document describes QuadraMed's Smart Identity Exchange (Smart I/X), an enterprise master patient index (EMPI) that can identify and link patient records across multiple patient management systems. Smart I/X uses probabilistic matching algorithms and frequency analysis to resolve duplicate patient records and improve the accuracy of patient identification. It also includes SmartMerge for viewing, analyzing, and correcting data integrity errors. Implementing Smart I/X can improve meaningful use compliance, patient safety, and physician confidence by ensuring a clean master patient index.

1. datasheet
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PATIENT ACCESS
HEALTH INFORMATION
MANAGEMENT
REVENUE MANAGEMENT
CARE MANAGEMENT
Smart
Identity
Exchange
Resolve duplicate patient
records and improve accuracy
of patient identification and the
performance of your MPI
systems across multiple facilities
and health organizations with
QuadraMed’s Smart Identity
Exchange, a powerful, easily
integrated enterprise master
person index (EMPI) designed
to tackle challenges that come
from identifying patient data
within multiple MPI databases.
Resolve duplicate patient records in multiple patient management systems
continued
Features and benefits
QuadraMed’s Smart Identity Exchange (Smart I/X) can:
n Identify and link patient records from disparate systems. Smart
I/X improves the accuracy of patient identification to support
patient care and health information exchange.
n Resolve duplicate patient records. The SmartMerge component,
which is included with Smart I/X, provides powerful workflow
tools to resolve identity issues.
n Improve Meaningful Use compliance. Better patient identification
and a clean MPI will provide a strong foundation for your
organization to meet objectives of Stage One of Meaningful Use.
n Reduce time updating or reviewing multiple MPI systems for
additional patient information. Smart I/X can be customized
to include additional data you’d like to analyze and collect.
n Improve patient safety. MPI data integrity errors create patient-
safety risks that may negatively impact operations.
n Increase physician confidence. An MPI database containing
multiple patient records for the same patient decreases
clinician confidence.
Increase the total value of your MPI systems. With add-on modules
and services, QuadraMed provides all of the tools needed to resolve
your toughest identity management challenges.
The value of Smart I/X
Patients often provide different personal information each time they
visit a healthcare facility. For example, a female patient may be in
your system as Liza Barton (as a child) and Elizabeth Hexom (as a
married adult). How do you ensure that your EMPI recognizes this
patient as the same person?
Ranked #1 in KLAS for six years, Smart I/X, a tool from QuadraMed’s
award-winning Smart Identity Management Solutions suite,
ensures that patient information can be easily linked, even if the

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data isn’t an exact match. Smart I/X recognizes common nicknames, and,
based on a patient’s demographic information, it uses advanced probability
calculations to confirm a patient’s identity.
Smart I/X can be implemented without replacing existing technology,
whether your health system is linked to a health information exchange or
you’ve just purchased additional facilities with different MPI systems. Smart
I/X provides your organization with a seamless addition to your current
information systems, and it improves system performance with its focus
on one task: effectively managing patient identification.
Advanced matching capabilities
The high accuracy rate of QuadraMed’s Smart I/X is due to the probabilistic
matching algorithm it uses to analyze records. Through this algorithm,
Smart I/X performs a frequency analysis (i.e., the number of times the same
information appears in the database), which it uses to determine the relative
weight value of each data element as it reviews records and assigns unique
enterprise identifiers.
Smart I/X automatically values each data point based on the results of the
frequency analysis, so a match on a common name, such as John, would
likely have a low weight, while a match on a unique name, like Igor, would
have a high weight. Other vendors’ EMPI solutions often use nonprobabilistic
tools, meaning that personnel use their own judgment when assigning values
to data points—without the added benefit of a frequency analysis.
Easy correction with Smartmerge
To manage the correction of duplicate records, overlaps (cross-facility
matches), and overlaid record errors, Smart I/X includes the integration of
SmartMerge, a program that displays and categorizes data-integrity errors
and provides workflow tools to aid in the correction process.
With SmartMerge, you can view, analyze, mark, filter, and sort record
matches using custom-defined preferences and standards. You can also run
reports to quickly assess the status of all identity issues within the EMPI.
For more information on Smart Identity Exchange call 800-393-0278 or contact
your account representative. Check out QuadraMed’s complete suite of identity
management solutions and services at www.quadramed.com.
Smart I/X makes
adjustments for
common errors
made by transposing
digits or letters,
and it also includes
equivalent names and
information in
other languages.
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