Improving visibility of costs in retail using the power of cloud computingCeltrino
ADM Londis is one of Ireland's premier symbol groups, employing over 8,000 people. Seeking to improve supply chain efficiencies for planned growth, ADM Londis moved from an on-premise EDI setup to Celtrino's cloud-based platform. This provided increased visibility and control of partners, reduced costs, outsourced maintenance, scalability, and disaster recovery. The cloud-based solution met ADM Londis' requirements and positioned it for continued expansion.
Irish Public Sector Reform Plan, e-Invoicing and Reducing Supply Chain Costs ...Celtrino
This document discusses the concept of "Smart Admin" and how it can help Ireland modernize its supply chain management and business processes through automation. Smart Admin focuses on eliminating paper-based and manual tasks to increase efficiency and reduce costs. The document provides examples of Irish companies from both the private and public sectors that have successfully adopted elements of Smart Admin. It argues that Smart Admin can help the Irish government meet its goals of public sector reform while maintaining service levels.
e-Invoicing - How to improve your customers bottom lineCeltrino
The document discusses suppliers' need to keep up with efficient supply chains to avoid being shut out. It notes that e-commerce offers opportunities for cost savings and greater efficiency through paperless transactions. Specifically, cloud-based e-invoicing and e-billing platforms can generate savings of up to 60% on transaction costs for organizations of any size. Those who do not adopt these e-commerce solutions risk losing competitiveness and being excluded from supply chains.
How to improve your organisation's cashflow managementCeltrino
Celtrino’s Remittance Advice service validates your
debtors’ ledgers by enabling you to electronically
capture and process buyer remittance advices resulting in reduced reconciliation and reporting costs.
Real time tracking of electronic despatch advicesCeltrino
Celtrino’s Sales Deliver service dramatically reduces
errors by providing immediate electronic tracking
of delivery information for the supplier and its
trading partners.
Cloud computing, e-commerce and how automating your documents can save you bigCeltrino
The importance of creating a supply chain that can handle the requirements of an e-commerce driven society.
We talk cloud computing, EDI systems and the future.
Electronic purchase orders - Eradicate manual process and increase profitCeltrino
Celtrino's Purchase Order service allows firms to eliminate manual purchase order processes and increase profitability. It enables electronic ordering and supplier responses, reducing costs associated with paper-based ordering. The service provides benefits like maintaining optimal stock levels, reducing supply chain costs, and improving customer satisfaction through greater on-shelf availability and eliminating paper documents.
Businesses turn to EDI solutions because EDI has proven to improve business efficiency and reduce costs. Compared to manual business processes, EDI helps reduce costs and inefficiencies up to 35%.
Improving visibility of costs in retail using the power of cloud computingCeltrino
ADM Londis is one of Ireland's premier symbol groups, employing over 8,000 people. Seeking to improve supply chain efficiencies for planned growth, ADM Londis moved from an on-premise EDI setup to Celtrino's cloud-based platform. This provided increased visibility and control of partners, reduced costs, outsourced maintenance, scalability, and disaster recovery. The cloud-based solution met ADM Londis' requirements and positioned it for continued expansion.
Irish Public Sector Reform Plan, e-Invoicing and Reducing Supply Chain Costs ...Celtrino
This document discusses the concept of "Smart Admin" and how it can help Ireland modernize its supply chain management and business processes through automation. Smart Admin focuses on eliminating paper-based and manual tasks to increase efficiency and reduce costs. The document provides examples of Irish companies from both the private and public sectors that have successfully adopted elements of Smart Admin. It argues that Smart Admin can help the Irish government meet its goals of public sector reform while maintaining service levels.
e-Invoicing - How to improve your customers bottom lineCeltrino
The document discusses suppliers' need to keep up with efficient supply chains to avoid being shut out. It notes that e-commerce offers opportunities for cost savings and greater efficiency through paperless transactions. Specifically, cloud-based e-invoicing and e-billing platforms can generate savings of up to 60% on transaction costs for organizations of any size. Those who do not adopt these e-commerce solutions risk losing competitiveness and being excluded from supply chains.
How to improve your organisation's cashflow managementCeltrino
Celtrino’s Remittance Advice service validates your
debtors’ ledgers by enabling you to electronically
capture and process buyer remittance advices resulting in reduced reconciliation and reporting costs.
Real time tracking of electronic despatch advicesCeltrino
Celtrino’s Sales Deliver service dramatically reduces
errors by providing immediate electronic tracking
of delivery information for the supplier and its
trading partners.
Cloud computing, e-commerce and how automating your documents can save you bigCeltrino
The importance of creating a supply chain that can handle the requirements of an e-commerce driven society.
We talk cloud computing, EDI systems and the future.
Electronic purchase orders - Eradicate manual process and increase profitCeltrino
Celtrino's Purchase Order service allows firms to eliminate manual purchase order processes and increase profitability. It enables electronic ordering and supplier responses, reducing costs associated with paper-based ordering. The service provides benefits like maintaining optimal stock levels, reducing supply chain costs, and improving customer satisfaction through greater on-shelf availability and eliminating paper documents.
Businesses turn to EDI solutions because EDI has proven to improve business efficiency and reduce costs. Compared to manual business processes, EDI helps reduce costs and inefficiencies up to 35%.
Telecom Billing Solutions By Sohag SarkarSohag Sarkar
This document provides an overview of telecom billing solutions. It discusses the evolution of billing systems from in-house developed systems in the 1980s to more complex third-party solutions today. The general billing process is described involving collecting call detail records from the network, rating calls according to customer plans, aggregating rated calls into invoices, and generating bills. The key components of a billing system including mediation, rating, and invoicing engines are explained. Finally, the document outlines the major functions performed by rating engines in processing usage records and preparing them for invoicing.
Telecom Customer Experience Management - An Analytical Approach for Simplific...Communications 2025
Authors: Amresh Nandan, Tony Hines
Abstract: Customer Experience Management (CEM) can be a highly complex, resource intensive, and at times, a ‘leading to no-where’ program. However, it is imperative for Communication Service Providers (CSPs) who are deeply affected by value-chain shifts, disruptive innovations, and the inherent complexity of their operations. While there are some genuine efforts, there exists a significant amount of cosmetic effort in the name of CEM, evident in global survey reports. This has resulted in the perception that CEM is merely a buzzword. One of the reasons behind this lies in the inherent complexity of the subject. A constructive way to address this is by simplifying the approach. This would ensure a scientific and analytical step-by-step process that may be monitored, controlled and tailored, to suit organizational goals and next financial year’s strategy. This paper discusses an analytical approach towards a CEM construct which can be designed, developed and executed as an eight-stage program by CSPs.
Computacenter is a leading IT infrastructure services provider in Europe. They help customers' businesses perform better by managing and transforming their IT infrastructures to improve quality, flexibility, and significantly reduce costs. Computacenter meets customer demand through three main service offerings - Manage & Transform for larger customers, Consult & Change for small to medium customers, and Source & Deploy for determining and providing appropriate IT products and services.
This document provides an overview of TM Forum's Frameworx, which is a suite of standards-based tools and best practices that provides a blueprint for effective and efficient business operations. Frameworx consists of four core frameworks: the Business Process Framework (eTOM) which defines business processes; the Information Framework (SID) which provides data definitions; the Application Framework (TAM) which maps processes to applications; and the Integration Framework which provides guidance on integrating systems. Frameworx helps reduce costs and risks for projects involving service management, integration, and business process optimization. Several case studies in the document showcase how various companies have benefited from using Frameworx.
EDI replaces postal mail, fax and email. While email is also an electronic approach, the documents exchanged via email must still be handled by people rather than computers. Having people involved slows down the processing of the documents and also introduces errors.
Instead, EDI documents can flow straight through to the appropriate application on the receiver’s computer. Companies worldwide have been using electronic data interchange technology for many years now and there were not few times when people declared its end.
The document discusses virtual supply chains. A virtual supply chain coordinates other companies to do design, production, and distribution without owning physical assets or employees. Dell is used as a case study of a virtual organization that linked suppliers and customers through information sharing over the Internet. This allowed Dell to reduce costs and enhance customer relationships. The conclusion states that virtual supply chains networking all parties through collaboration are inevitable to increase profits and reduce costs in today's digital economy.
How GXS Active Community Enhances Community Management StrategiesGXS
This presentation provides a high level overview and introduction to GXS Active Community, a unique collaboration tool for managing the day to day relationships between a company and its supplier community.
The document discusses virtual supply chain management. It begins by defining key terms like virtual organizations and virtual integration. It then explains how virtual supply chains operate through flexible networks enabled by information technology. They have no permanent members and can be formed and dissolved easily for specific tasks. The document concludes that virtual supply chains can increase profitability and reduce costs by facilitating collaboration between partners in a supply chain.
The document discusses the inevitability of multicloud environments and the need for collaboration between cloud providers. It notes that enterprises have requirements around security, availability and integration that make using a single cloud vendor infeasible. As organizations adopt cloud services over time, they progress from using basic SaaS to integrating private and public clouds. However, true multicloud integration faces challenges around cross-cloud communication and standardization. The document argues that cloud integration middleware and standardization are needed to reduce vendor lock-in and enable multicloud, though competition may currently limit collaboration between providers.
Insurance companies face several challenges like industry consolidation, regulatory pressures, shrinking margins, and along with that, demands from shareholders and stakeholders are quite high to stay competitive. In order to stay competitive, they need to transform their processes and operations, improve profitability, reduce cost and meet the ever growing need for improved customer service.
See how MphasiS utilizes various technology resources to improve the insurance industry's operations.
Digital Telcos leverage a Cloud ,Software infrastructure and excellent customer service, aimed at disseminating premium services and digital content within a customisable platform, accessible anywhere and on any device.
TM Forum #MWA12 Catalyst Presentation with cVidyacVidya Networks
cVidya presented their ProactiV Risk Mangaement tool and about developing a comprehensive operational and business Risk Mapping model for LTE/4G networks and Mobile Money services, using TM Forum’s Frameworx latest entities and best practices
The document discusses various electronic commerce and funds transfer technologies including EDI, FEDI, EFT, SWIFT, and CHIPS. EDI allows for direct computer-to-computer exchange of documents like purchase orders and invoices. FEDI facilitates invoice and payment processing through financial institutions. EFT enables electronic transfer of funds between accounts via the ACH network. SWIFT is a global messaging network for secure transmission of financial information between banks. CHIPS is the main clearinghouse in the US handling over $1 trillion in large banking transactions daily.
TDS is introducing a hosted VoIP phone service called managedIP that is designed to provide businesses with voice and data communications without incurring upfront equipment costs. With managedIP, TDS manages all the phone system infrastructure at their facilities rather than it being on-site. This allows businesses to avoid purchasing phone hardware and having to upgrade systems, instead paying low monthly user fees. Experts say the ability to avoid large capital expenditures is significant for businesses and hosted VoIP also provides benefits like reduced support costs, disaster recovery features, and a more robust shared system. TDS believes the economic value of managedIP will make it appealing for businesses looking to improve communications without impacting budgets.
1. The document discusses the implications and opportunities presented by the implementation of the Single Euro Payments Area (SEPA) for banks and financial institutions.
2. SEPA will standardize credit transfers, direct debits, and card payments across Europe, representing significant changes to payments strategies, infrastructure, and compliance requirements for banks.
3. Banks face challenges such as high implementation costs, aging legacy systems, and new competitors, but may also benefit from opportunities like increased geographic reach and lower transaction costs.
The Internet of Things: Impact and Applications in the High-Tech IndustryCognizant
The document discusses how high-tech companies can take advantage of opportunities presented by the growing Internet of Things (IoT). It defines the IoT and describes how by 2020 there will be nearly 50 billion internet-connected devices. It then discusses how the IoT will impact and provide opportunities for various parts of the high-tech industry, including semiconductor companies, contract manufacturers, distributors, and OEMs. It provides examples of how the IoT can help companies increase sales through new business models and contextual offerings. It also discusses how the IoT can help improve operations through applications like predictive maintenance, yield management, and counterfeit detection.
The telecom industry in Asia Pacific and India is growing rapidly, with the APAC region expected to see 5.7% annual growth in subscribers. The Indian telecom market generated $39 billion in quarterly revenue and contributes 1.5% to India's GDP. Several major Indian telecom operators outsource functions like billing, customer support, and infrastructure management to cut costs. Common outsourcing models include captive centers, third party vendors like IBM and Tech Mahindra, and hybrid models through joint ventures. While cost reduction was initially the main driver, operators now seek more strategic outsourcing partnerships to gain capabilities and efficiencies.
This document summarizes how a large city government saved over $2.76 million in one year through ITIL best practices using an IT service management tool focusing on configuration management database (CMDB) capabilities. Specifically, the tool helped optimize vendor management, identifying $10,000 per month in rebates and cost reductions, and optimize bandwidth utilization, finding underutilized network circuits to eliminate and save $180,000 per month ongoing. The tool supported ITIL processes to improve capacity and availability management through visibility into infrastructure performance and utilization.
Customer IAM vs Employee IAM (Legacy IAM)Ubisecure
Internal or enterprise IAM solutions are driven by the HR systems and concentrate on provisioning. Customer IAM solutions provide flexibility and features that facilitate the management of external users. CIAM is a tool to increase capture & conversion, reduce cost, improve the customer experience and journey.
The value of the Irish public sector procurement market in 2013 was €12 Billion. It is the single biggest market opportunity for Small and Medium Enterprises (SMEs). TenderScout is a market intelligence company that helps SMEs win public sector tenders.
This report is based not just on interviews with SMEs and analysis of government policy, but critically a foren- sic assessment of the publically available procurement data.
The highlights of our analysis are presented in this re- port, which we hope will provide a forum for discussion and inform both buyer and suppliers as to the realities of what’s happening within public sector procurement.
By exposing some of the trends within public sector procurement, we hope to demystify the process for the many SMEs who at present do not see this as a viable option for their business. In doing so we aim to increase participation amongst SMEs and positively impact the health and vibrancy of the SME sector.
This document summarizes the key findings of a report analyzing integrated reporting practices among South African state-owned companies. It finds that while state-owned companies have made progress in implementing integrated reporting, with some emerging as leaders, there is still room for improvement. The report evaluates the 2014 reports of major South African state-owned companies against the International Integrated Reporting Council's framework. It aims to both recognize successes and identify weaknesses to help guide other companies on their journey toward more integrated reporting.
Telecom Billing Solutions By Sohag SarkarSohag Sarkar
This document provides an overview of telecom billing solutions. It discusses the evolution of billing systems from in-house developed systems in the 1980s to more complex third-party solutions today. The general billing process is described involving collecting call detail records from the network, rating calls according to customer plans, aggregating rated calls into invoices, and generating bills. The key components of a billing system including mediation, rating, and invoicing engines are explained. Finally, the document outlines the major functions performed by rating engines in processing usage records and preparing them for invoicing.
Telecom Customer Experience Management - An Analytical Approach for Simplific...Communications 2025
Authors: Amresh Nandan, Tony Hines
Abstract: Customer Experience Management (CEM) can be a highly complex, resource intensive, and at times, a ‘leading to no-where’ program. However, it is imperative for Communication Service Providers (CSPs) who are deeply affected by value-chain shifts, disruptive innovations, and the inherent complexity of their operations. While there are some genuine efforts, there exists a significant amount of cosmetic effort in the name of CEM, evident in global survey reports. This has resulted in the perception that CEM is merely a buzzword. One of the reasons behind this lies in the inherent complexity of the subject. A constructive way to address this is by simplifying the approach. This would ensure a scientific and analytical step-by-step process that may be monitored, controlled and tailored, to suit organizational goals and next financial year’s strategy. This paper discusses an analytical approach towards a CEM construct which can be designed, developed and executed as an eight-stage program by CSPs.
Computacenter is a leading IT infrastructure services provider in Europe. They help customers' businesses perform better by managing and transforming their IT infrastructures to improve quality, flexibility, and significantly reduce costs. Computacenter meets customer demand through three main service offerings - Manage & Transform for larger customers, Consult & Change for small to medium customers, and Source & Deploy for determining and providing appropriate IT products and services.
This document provides an overview of TM Forum's Frameworx, which is a suite of standards-based tools and best practices that provides a blueprint for effective and efficient business operations. Frameworx consists of four core frameworks: the Business Process Framework (eTOM) which defines business processes; the Information Framework (SID) which provides data definitions; the Application Framework (TAM) which maps processes to applications; and the Integration Framework which provides guidance on integrating systems. Frameworx helps reduce costs and risks for projects involving service management, integration, and business process optimization. Several case studies in the document showcase how various companies have benefited from using Frameworx.
EDI replaces postal mail, fax and email. While email is also an electronic approach, the documents exchanged via email must still be handled by people rather than computers. Having people involved slows down the processing of the documents and also introduces errors.
Instead, EDI documents can flow straight through to the appropriate application on the receiver’s computer. Companies worldwide have been using electronic data interchange technology for many years now and there were not few times when people declared its end.
The document discusses virtual supply chains. A virtual supply chain coordinates other companies to do design, production, and distribution without owning physical assets or employees. Dell is used as a case study of a virtual organization that linked suppliers and customers through information sharing over the Internet. This allowed Dell to reduce costs and enhance customer relationships. The conclusion states that virtual supply chains networking all parties through collaboration are inevitable to increase profits and reduce costs in today's digital economy.
How GXS Active Community Enhances Community Management StrategiesGXS
This presentation provides a high level overview and introduction to GXS Active Community, a unique collaboration tool for managing the day to day relationships between a company and its supplier community.
The document discusses virtual supply chain management. It begins by defining key terms like virtual organizations and virtual integration. It then explains how virtual supply chains operate through flexible networks enabled by information technology. They have no permanent members and can be formed and dissolved easily for specific tasks. The document concludes that virtual supply chains can increase profitability and reduce costs by facilitating collaboration between partners in a supply chain.
The document discusses the inevitability of multicloud environments and the need for collaboration between cloud providers. It notes that enterprises have requirements around security, availability and integration that make using a single cloud vendor infeasible. As organizations adopt cloud services over time, they progress from using basic SaaS to integrating private and public clouds. However, true multicloud integration faces challenges around cross-cloud communication and standardization. The document argues that cloud integration middleware and standardization are needed to reduce vendor lock-in and enable multicloud, though competition may currently limit collaboration between providers.
Insurance companies face several challenges like industry consolidation, regulatory pressures, shrinking margins, and along with that, demands from shareholders and stakeholders are quite high to stay competitive. In order to stay competitive, they need to transform their processes and operations, improve profitability, reduce cost and meet the ever growing need for improved customer service.
See how MphasiS utilizes various technology resources to improve the insurance industry's operations.
Digital Telcos leverage a Cloud ,Software infrastructure and excellent customer service, aimed at disseminating premium services and digital content within a customisable platform, accessible anywhere and on any device.
TM Forum #MWA12 Catalyst Presentation with cVidyacVidya Networks
cVidya presented their ProactiV Risk Mangaement tool and about developing a comprehensive operational and business Risk Mapping model for LTE/4G networks and Mobile Money services, using TM Forum’s Frameworx latest entities and best practices
The document discusses various electronic commerce and funds transfer technologies including EDI, FEDI, EFT, SWIFT, and CHIPS. EDI allows for direct computer-to-computer exchange of documents like purchase orders and invoices. FEDI facilitates invoice and payment processing through financial institutions. EFT enables electronic transfer of funds between accounts via the ACH network. SWIFT is a global messaging network for secure transmission of financial information between banks. CHIPS is the main clearinghouse in the US handling over $1 trillion in large banking transactions daily.
TDS is introducing a hosted VoIP phone service called managedIP that is designed to provide businesses with voice and data communications without incurring upfront equipment costs. With managedIP, TDS manages all the phone system infrastructure at their facilities rather than it being on-site. This allows businesses to avoid purchasing phone hardware and having to upgrade systems, instead paying low monthly user fees. Experts say the ability to avoid large capital expenditures is significant for businesses and hosted VoIP also provides benefits like reduced support costs, disaster recovery features, and a more robust shared system. TDS believes the economic value of managedIP will make it appealing for businesses looking to improve communications without impacting budgets.
1. The document discusses the implications and opportunities presented by the implementation of the Single Euro Payments Area (SEPA) for banks and financial institutions.
2. SEPA will standardize credit transfers, direct debits, and card payments across Europe, representing significant changes to payments strategies, infrastructure, and compliance requirements for banks.
3. Banks face challenges such as high implementation costs, aging legacy systems, and new competitors, but may also benefit from opportunities like increased geographic reach and lower transaction costs.
The Internet of Things: Impact and Applications in the High-Tech IndustryCognizant
The document discusses how high-tech companies can take advantage of opportunities presented by the growing Internet of Things (IoT). It defines the IoT and describes how by 2020 there will be nearly 50 billion internet-connected devices. It then discusses how the IoT will impact and provide opportunities for various parts of the high-tech industry, including semiconductor companies, contract manufacturers, distributors, and OEMs. It provides examples of how the IoT can help companies increase sales through new business models and contextual offerings. It also discusses how the IoT can help improve operations through applications like predictive maintenance, yield management, and counterfeit detection.
The telecom industry in Asia Pacific and India is growing rapidly, with the APAC region expected to see 5.7% annual growth in subscribers. The Indian telecom market generated $39 billion in quarterly revenue and contributes 1.5% to India's GDP. Several major Indian telecom operators outsource functions like billing, customer support, and infrastructure management to cut costs. Common outsourcing models include captive centers, third party vendors like IBM and Tech Mahindra, and hybrid models through joint ventures. While cost reduction was initially the main driver, operators now seek more strategic outsourcing partnerships to gain capabilities and efficiencies.
This document summarizes how a large city government saved over $2.76 million in one year through ITIL best practices using an IT service management tool focusing on configuration management database (CMDB) capabilities. Specifically, the tool helped optimize vendor management, identifying $10,000 per month in rebates and cost reductions, and optimize bandwidth utilization, finding underutilized network circuits to eliminate and save $180,000 per month ongoing. The tool supported ITIL processes to improve capacity and availability management through visibility into infrastructure performance and utilization.
Customer IAM vs Employee IAM (Legacy IAM)Ubisecure
Internal or enterprise IAM solutions are driven by the HR systems and concentrate on provisioning. Customer IAM solutions provide flexibility and features that facilitate the management of external users. CIAM is a tool to increase capture & conversion, reduce cost, improve the customer experience and journey.
The value of the Irish public sector procurement market in 2013 was €12 Billion. It is the single biggest market opportunity for Small and Medium Enterprises (SMEs). TenderScout is a market intelligence company that helps SMEs win public sector tenders.
This report is based not just on interviews with SMEs and analysis of government policy, but critically a foren- sic assessment of the publically available procurement data.
The highlights of our analysis are presented in this re- port, which we hope will provide a forum for discussion and inform both buyer and suppliers as to the realities of what’s happening within public sector procurement.
By exposing some of the trends within public sector procurement, we hope to demystify the process for the many SMEs who at present do not see this as a viable option for their business. In doing so we aim to increase participation amongst SMEs and positively impact the health and vibrancy of the SME sector.
This document summarizes the key findings of a report analyzing integrated reporting practices among South African state-owned companies. It finds that while state-owned companies have made progress in implementing integrated reporting, with some emerging as leaders, there is still room for improvement. The report evaluates the 2014 reports of major South African state-owned companies against the International Integrated Reporting Council's framework. It aims to both recognize successes and identify weaknesses to help guide other companies on their journey toward more integrated reporting.
151003 JSE Nkonki Top 100 report email versionDeborah Chapman
The document provides an analysis of integrated reports from the top 100 JSE listed companies in South Africa for 2014. It finds that:
- The average score was 62%, down from 69% in 2013 but using a stricter new marking plan focused solely on the International Integrated Reporting Framework.
- 76 companies scored above 50% while the top areas covered were strategic focus, comparability/consistency, and content elements.
- Companies scored lowest on fundamental concepts, conciseness, and innovation (the "wow factor").
- Basic materials and telecommunications were the top performing industries while technology fell to the bottom.
This document discusses trade compliance as it relates to international trade and logistics in the Netherlands. It identifies three main innovation paths to reduce the administrative burden of trade compliance: 1) system-based control through increased information sharing across supply chains, 2) coordinated border management through increased cooperation between government agencies, and 3) pushing out border inspections to earlier points in the logistics process. Accelerating these innovations could strengthen the Netherlands' position as a logistics hub and lower supply chain costs. The Network Trade Compliance and Dinalog research institute are collaborating to promote discussion of trade compliance issues and identify opportunities to create efficiencies for both government and industry.
Globalization and e-commerce have provided new opportunities and challenges for businesses. E-commerce allows companies to access new global markets, leverage talent pools worldwide, and participate in global production networks. It also introduces more competition. While e-commerce benefits developed countries with strong digital infrastructure, developing nations may be marginalized without access to the necessary technologies. The growth of technologies like RFID and sensors is extending the internet beyond computers into physical objects and infrastructure, connecting the real world.
Thailand is advancing its manufacturing sector through technology and innovation. The country ranks highly in global innovation indexes and is transforming industries like agriculture, manufacturing, and healthcare through technologies like robotics, AI, and biotech. The Thai government's Thailand 4.0 policy supports R&D, innovation, and advanced manufacturing to drive growth in targeted industries and attract investment. As a result, Thailand is well-positioned to capitalize on opportunities in smart manufacturing, Industry 4.0, and other advanced technologies.
The brochure describing the ecosystem and the tools created for the CITADEL project purposes. The brochure has been presented to general public during the workshop in Bari on 12th April 2019
This document discusses opportunities and challenges of e-commerce in Ethiopia. It contains 4 chapters. Chapter 1 introduces the topic and outlines the objectives and limitations of the study. Chapter 2 provides a literature review on e-commerce definitions, types, advantages/disadvantages and the current situation in Ethiopia. Chapter 3 describes the research design methodology to be used. Chapter 4 provides a conclusion and discusses implementing a new e-commerce platform in Ethiopia called "GULIT" to provide food and other goods through online ordering and payments while connecting with local farmers and businesses. The platform aims to build trust, offer credit options, and promote locally to drive customer uptake of e-commerce in Ethiopia.
Water po v transforming to operate in a digital world_finalRobert Cade
The document discusses how the Open Water Programme in the UK will transform water company operations and create a new competitive retail market. It states that companies who embrace digital technologies and operate as "Digital Masters" will have a competitive advantage. It identifies four key themes for companies to adapt to - business and technical alignment, customer centricity, leveraging data, and operating with pace and agility. Water companies will need to invest in digital capabilities and change their operating models to compete in the new retail market environment before 2017.
The report evaluates how smart city technologies can help Bristol achieve its carbon reduction goals. It benchmarks Bristol against 46 global cities and finds that while no city is fully smart, leading cities have implemented smart grids, transport, and data systems. The report provides recommendations that could help further reduce emissions and provide economic benefits for Bristol.
Xbrl The Future Of Financial And Business Reporting Presented By Liv Apneseth...Workiva
The document discusses XBRL (eXtensible Business Reporting Language), including:
1) XBRL allows for standardized electronic communication of business and financial data through defined taxonomies and metadata tags, making reporting more efficient.
2) Projects implementing XBRL in Macedonia and Nevada aim to reduce costs and risks for public institutions and businesses.
3) XBRL provides benefits like preventing errors, easier data analysis, and more accurate corporate reporting.
Advertising in Ireland an engine for economic growth Core Media researchKrishna De
Read the accompanying article at http://bgn.bz/adirl
Advertising contributes 5.3 billion Euro annually to the Irish Economy and supports 30,000 jobs, according to a research report from Deloitte Ireland published in November 2013.
Entitled "Advertising: An engine for economic growth",the report seeks to quantify and detail the multi-faceted impact the advertising industry has from job creation to supporting innovation and stimulating competition.
The report was sponsored by Core Media, Google, Independent News and Media (INM) and RTE.
You can find the Core Media Website here http://www.coremedia.ie/index.html
This presentation has been published on SlideShare to ease access of viewing in assoication with and article at http://bgn.bz/adirl
Advertising contributes significantly to the Irish economy. The report found that on average, €1 spent on advertising generates €5.7 for the Irish economy. In 2012, €938 million was spent on advertising in Ireland, contributing an estimated €5.3 billion to Irish GDP. Advertising supports jobs, funds Irish media and cultural heritage, powers markets through competition and innovation, and enables the growth of the internet economy. The report concludes that policymakers should support advertising to maximize its role in driving economic growth.
The document discusses Nokia's failure to understand the future direction of mobile devices towards smartphones. Researchers at Nokia had presented a touchscreen smartphone prototype in 2004, but senior management rejected it, allowing other companies like Apple to become leaders in the smartphone market. Despite losing market share, Nokia tried to innovate by focusing on its telecommunications network infrastructure business, which generates most of its revenue. This strategy shift may allow Nokia to compete against other manufacturers and win by redefining its market orientation.
EBL input to EC consultation on the Final Report of the Expert Group on e-Inv...European e-Business Lab
The document provides comments from the European e-Business Lab (EBL) in response to a consultation on the final report of the Expert Group on e-Invoicing. Some key points made by EBL include:
- Support for the recommendation to harmonize and clarify the legal and VAT framework to ensure equal treatment of paper and electronic invoices.
- Emphasis on the need for a single global e-business messaging standard to promote adoption.
- Agreement with the proposed Code of Practice but noting it only applies to B2B.
- Need for simplification, communication, and standards convergence to facilitate mass adoption by SMEs.
- Support for the principles in the Code of Practice but emphasis on the
The Main Costs And Benefits Of The Financial Sector Of UkCandice Him
The document discusses the costs and benefits of the UK financial sector. It notes that the financial sector plays a pivotal role in providing finance for consumption and investment, and includes institutions like banks, building societies, insurance companies, and pension funds. Banks account for 57% of the UK financial sector's gross value added. A well-functioning financial sector benefits the economy by providing payment systems, financial intermediation between savers and borrowers, and facilitating risk management. However, a flawed financial system without proper regulation can lead to economic disaster, particularly during recessions.
1. Explain the impact which globalization and technological advancement have on management accounting in the past two decades.
1.1 Globalisation
1.2 Technology Advancement
2. Discuss some different managerial uses of cost information in an airline company
2.1 Introduction
2.2 Planning
2.3 Implementation of management techniques
2.4 Review of Management Principles
2.4.1 Capital expenditure - Purchasing new aircraft.
2.4.2 Sensitivity Analysis - Increasing corporate responsibility through environmental performance and partnerships.
2.4.3 Activity Based Costing - Managing a better cost base operation.
2.4.4 Cost-volume-profit analysis -Upgrading the customer experience through the introduction of mobile application services for business class customers.
2.5 Conclusion
3. Do you think that a management accountant can play an important role in a non- profit organisation? Choose a specific non-profit organisation which you are familiar with to explain your answer.
3.1 Introduction to World Food Program
3.2 Objective of World Food Program
3.3 Planning
3.4 Monitor/ Implementation
Determine the cost information
Lengthening organization’s lifespan
Prepare a new budget & attract more donor
Evaluating and managing the inventory
Provide relevant information
3.5 Conclusion
Similar to Smart admin for the public sector - Supply chain cost reductions (20)
Celtrino participates in pan european electronic invoicing projectCeltrino
Celtrino participated in a pan-European electronic invoicing project from January 2018 to June 2019. The project aimed to upgrade 10 e-invoicing solutions providers, including Celtrino, to comply with Directive 2014/55/EU, which defines a common European standard for e-invoicing. The directive mandates adoption of the standard by public sector buyers in Europe and provides benefits to suppliers such as increased productivity, reduced costs, and an expanded trading partner network. Celtrino worked with the project coordinators to adapt its digital infrastructure to support the standard's semantic and syntactic specifications.
Celtrino's Paperless Office solution in the Accounting and Business Ireland M...Celtrino
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3. Copyright Notice
Copyright (c) Celtrino, 2010. All rights reserved. The copyright in this document is owned
by Celtrino. Reproduction is authorised provided the source is acknowledged. Certain
Trade Marks referred to in this document are the property of Celtrino, the rights of owners
of other Trade Marks referred to in this document are hereby acknowledged.
Although Celtrino uses all reasonable efforts to ensure the accuracy and completeness of
this document, no warranty or representation whatever is given by Celtrino in respect of it
and any use of or reliance on any of the information contained herein is entirely at the risk
the person so acting. Celtrino shall have no liability whatsoever in respect of any use of or
reliance on any of such information.
Michael O’Brien 1st November 2010
Page 2 of 14
4. Table of Contents
1. Introduction ....................................................................................................................................... 4
2. What actually is Smart Admin? ........................................................................................................ 6
3. Smart Admin for the Public Sector ................................................................................................... 8
4. Internationalising Irish business........................................................................................................ 9
5. Ireland as a foreign direct investment (FDI) hub .............................................................................. 9
6. Smart Admin - a sustainable platform to deliver ............................................................................ 11
7. Smart Admin - the missing link ...................................................................................................... 12
Page 3 of 14
5. 1. Introduction
There is no shortage of prescriptive medicine for Ireland‟s economic predicament;
much of it unpalatable and difficult to comprehend. In the past twelve months the Irish
government has sponsored a series of groups to review their respective sectors and
then recommend courses of action to address the severe imbalance in Ireland‟s
finances.
The resulting reports vary both in scope and depth of response but they all contain
positive and innovative suggestions. The purpose of this document is to broaden the
discussion to include the significant cost savings and efficiencies that public sector
bodies can achieve by automating paper-based processes, primarily in the supply
chain. The success of LA Quotes1 in electronic procurement is testament to the public
sector‟s willingness to embrace efficient processes so we know it has an appetite for
new innovative processes.
Smart Admin™ is Celtrino‟s vision of the future and in the context of keeping people in
employment we want to make it clear that Smart Admin is about releasing public sector
staff from the mundane task of manually processing paper documents to work on the
efficient delivery of services to the public. Unencumbered from the morass of paper
documents, the public sector can be empowered to assign resources to meet service
delivery targets.
The benefits of Smart Admin spill over into the broader Irish economy by facilitating the
internationalisation of Irish business. As a small open economy it is critical that our
SME business base is at the forefront of electronic commerce (e-business / e-trading)
usage in Europe. Some sectors of the Irish economy are geared for international trade
but many are not. Although there is a concerted effort across all government bodies on
export-led growth initiatives there is little recognition of how important it is that the Irish
SME base is positioned to trade electronically. The public sector can be empowered to
be an engine of this growth and it would make astute business sense if the public
sector was to embrace initiatives that competitively reposition Irish SMEs vis-à-vis their
European counterparts.
Another strong thread running through many of the reports is the strategy to build on
Ireland‟s reputation as a European base for foreign direct investment (FDI). In recent
years Ireland has ceded some of its competitive advantages and it would be foolish to
1
LAQuotes.ie is an online quotation solution that has been developed to streamline the annual quotation process and deliver
real benefits to both Local Authorities and suppliers in Ireland.
Page 4 of 14
6. think that our European Union colleagues are not looking to emulate our FDI
successes. There should be no manmade paper barriers to trading on the island of
Ireland or with the European mainland. By automating the paper-based processes in
the supply chain Ireland Inc. can further position itself as a premium FDI destination.
Again, the public sector can be one of the engines of change in automating the supply
chain.
Let‟s put all this in context. Across Europe, government spending as a percentage of
GDP is close to 16% or €1,500 billion2. In Ireland, the local-government spend alone is
estimated at €8.5 billion in 20103 so the impact of this spend in the economy is
significant. A number of European countries have already engaged in the automation
of the public sector supply chain and the cost savings and efficiencies are well
documented.
The public sector in Ireland is to be applauded for the advances it has made with
regard to innovative initiatives such as MotorTax.ie and LAQuotes.ie, which together
have removed many thousands of paper documents, made life easier for all concerned
and provide a prima facie business case for the benefits of scalable automation of key
paper-based processes.
The European economy is going through a period of unprecedented change and the
only certainty looking into the future is more rapid change and an increasingly
competitive market. Looking across to northern Europe one can see that collectively,
the Nordic region has capitalised on the benefits of their respective public sectors
trading electronically. This trading bloc has delivered to its constituents both a national
and international trading advantage by its adoption of electronic trading.
The opportunity at hand is for Ireland is to embrace the Smart Admin concept and reap
substantial local, regional, national and international benefits. The stakes are far too
high for Ireland to ignore this opportunity.
2
Source: http://www.peppol.eu/About_PEPPOL
3
Source: Report of the Local Government Efficiency Review Group, published July 2010 by the Department of the
Environment, Heritage and Local Government
http://www.environ.ie/en/PublicationsDocuments/FileDownLoad,23533,en.pdf
Page 5 of 14
7. 2. What actually is Smart Admin?
Celtrino‟s Smart Admin™ automates paper-based processes in the supply chain, be it
in the public or private sector. The over arching key benefit attributable to Smart Admin
is an average 30% reduction in the supply-chain management costs.4
A fully functioning supply chain requires checks, controls and balances to ensure that it
operates correctly and to the agreement of all trading partners. Today, some sectors of
our economy have all but eliminated paper documents from their supply chains while
other sectors continue to operate using the traditional manual paper based supply
chain.
Companies that move to tackle and automate paper-based transactions are proven to
operate more efficient supply chains and deliver much better value to their customers.
Their staffs are also freed from the laborious administration of paper-based activities to
concentrate on more productive tasks.
The „Report of the Local Government Efficiency Review Group,‟ published in July 2010
lists key recommendations in its introduction. Central and complementary to the Smart
Admin approach is the following recommendation:
That is why the review group has placed such emphasis on staffing and
procurement. There are savings to be made here without putting service levels at
risk.
Paper-based commercial transactions have long been a proven barrier to quick and
efficient intercompany transactions. In light of the pressure to reduce costs across the
public sector it is an imperative of all concerned to find innovative ways to introduce
efficiencies that do not negatively impact on existing service levels.
We have referenced the substantial cost savings that are achieved by eliminating
manual inputting of data, print and postage, dispute resolution, hardware and IT, and a
variety of other business costs. Smart Admin goes further and underpins a core
requirement of the working group that existing service levels are not impacted:
Staff are freed from the mundane task of manually processing paper-based
documents for the delivery of more productive services
4
This figure is based on Celtrino’s experience of more than 20 years automating the supply chain for hundreds of Irish
companies.
Page 6 of 14
8. Huge reductions in dispute resolution are seen in all departments as all issues
pertaining to the supply chain are immediately flagged and relevant departments
can act accordingly
The following diagram is a snapshot of the king of documents in action – the invoice,
so called, as without it you won‟t get paid. On the left, you have the traditional paper
based process and what is immediately evident is the amount of hand holding that is
required before the document is finally processed for presentation and payment. On
the right, the immediacy of the electronic process is apparent and you can readily
comprehend all the superfluous manual processes that are eliminated.
Page 7 of 14
9. 3. Smart Admin for the Public Sector
Ireland has taken tentative steps to execute public-sector projects addressing supply
chain challenges. Of particular note is the LA Quotes project, developed in 2003 by
Kerry County Council, to provide an annual online quotation and procurement
application for local authorities. A resounding success, there are currently more than
3,900 suppliers registered on the portal and there has been a reduction in hard-copy
document requests from more than 284,000 to 36,000. “Based on the benefits
predicted in 2002, the system has yielded savings to local authorities in the order of
€250 million in the period 2006-2009.”5
On mainland Europe, some of our EU partners have been more proactive. Denmark,
similar in size to Ireland, has long recognised the opportunity of embracing a national
electronic invoicing infrastructure. The Danes passed into law in 2005 a requirement
that all invoicing with the public sector was to be electronic. Although the Danish public
sector model called Nemhandel67 is presented as an outwardly focused public-service
channel for Danish business, the benefits accruing to the Danish economy are
staggering. The Danish National IT & Telecom Agency (NITA) estimates that the
project will save the public sector €10 million annually8. The real extent of the benefit is
when the savings are measured in the private sector and the agency estimates
businesses will save about €591 million per year from reduced invoicing costs with the
public sector.
Sweden, Finland, Norway and Denmark have led the EU electronic invoicing
movement and today all have legislation in place that mandates all invoices with the
public sector to be submitted electronically. Spain, Italy and Greece are following suit.
Other EU member countries have various flavours of legislation in place but there is a
common movement to harmonize e-Invoicing across Europe.
The European Union launched the Pan European Public Procurement Online Project
(PEPPOL) project in May, 20089. The aim of the project is to enable companies, in
particular the SME base, to bid online for public sector contracts anywhere in the EU.
Although still only at pilot stage, PEPPOL will transform an EU wide GDP spend by
government of €1,500 billion. Irish businesses that trade with the Irish public sector will
face competition from other SME‟s across Europe, and in turn Irish SME‟s will be able to
5
Source: Page 103, Report of the Local Government Efficiency Review Group
6
http://www.epractice.eu/en/cases/easytrade
7
http://en.itst.dk/digitisation/nemhandel/about-nemhandel
8
http://www.futuregov.asia/articles/2010/jan/13/denmark-helps-businesses-national-e-invoicing-syst/
9
http://www.peppol.eu/
Page 8 of 14
10. compete for business in every European Union jurisdiction. The potential for export-led
growth is obvious but the benefits that could accrue to the Irish public and SME sectors
are predicated on the Irish government putting in place the mechanisms necessary to
make the PEPPOL project an Irish success story.
4. Internationalising Irish business
Key actions to support the implementation of the Trading and Investing in a Smart
Economy10 report are to develop a strong international reputation for Ireland in high
growth-markets and to develop and internationalise our enterprise base. The public
sector spend in Ireland as referenced above is significant and it should be tagged as a
key imperative that Ireland takes the lead in automating the manual processes in the
supply chain.
By legally mandating the Irish SME base to trade electronically with the public sector,
we are in effect preparing these companies to trade internationally. The ambitions of
the Department of Enterprise, Trade and Employment are now astutely aligned with
those of the Local Government Review Group and the net result is a more efficient
public sector that is returning millions of euro in net savings to the exchequer and at
the same time has assisted in the internationalising of thousands of Irish SME‟s.
High-growth markets are themselves undergoing huge transformational change and
Brazil and Mexico, to name but two, are in the process of mandating their public
sectors to automate key processes in the supply chain. If Ireland harbours ambitions to
create impact in high growth markets then it is true to say that the concept of a Smart
Admin economy is inextricably linked to an automated supply chain that spans both the
public and private sectors.
5. Ireland as a foreign direct investment (FDI) hub
A low-tax regime coupled with a highly educated work force and close proximity to
more than 350 million people has long delivered a level of FDI that has been the envy
of other governments all over the world.
Although we have reaped great returns from this level of FDI it is now more challenging
to maintain such levels. Many of our European colleagues have raised their game
significantly and now have competing FDI propositions. The recent Global
10
Source: Trading and Investing in a Smart Economy, published August 2010 by the Department of Enterprise, Trade &
Innovation. http://www.deti.ie/trade/bilateral/Strategy_and_Action_Plan_to_2015.pdf
Page 9 of 14
11. Competitiveness Report 2010-201111 rates Ireland at 29th, a slip of four places which
places further pressure on the state agencies tasked with selling Ireland as a premier
FDI destination.
It is unlikely that we will ever again scale the dizzying heights of Intel, HP or Boston
Scientific FDI investments in Ireland. Instead, Ireland is attracting an increasing level of
smaller FDI investment represented by smaller company sizes.
The new breed of service-led companies that are looking for an overseas hub do not
want to have to incur costs that are attributable to the old ways of doing business. They
require a light footprint and streamlined way of executing the inter-company processes
particularly in the supply chain.
Let‟s revisit the Danes for a minute. They have a clear strategy which encompasses
their vision for the automation of the public sector supply chain12. Their overarching
strategy is to build a networked economy that will have very good competitive
differentiators for any non European company looking for a European base. In typical
Danish fashion this strategy is well under way, on time and on budget.
The lessons for Ireland are clear. FDI is in integral part of our future strategy to reverse
the financial turmoil of the past three years. In this instance do as the Danes have done
– plan, provision, execute.
11
http://www.weforum.org/en/initiatives/gcp/Global%20Competitiveness%20Report/index.htm
12
http://www.epractice.eu/en/document/288206
Page 10 of 14
12. 6. Smart Admin - a sustainable platform to deliver
Seeking to address the imbalances in the public finances from a cost-cutting-only
perspective is fraught with difficulty. Service levels are threatened and the thousands of
SME‟s that have strong economic dependencies on the public sector are further
starved of much needed business.
Smart Admin asserts that by first looking to introduce efficiencies you then reap the
benefits of better value via cost reductions but maintain the existing levels of service
with the same staffing levels.
The Making It Happen13 report published by Forfás employs a diagram that expertly
presents the challenges facing the Irish economy. The spending by the public sector is
inextricably linked to export driven growth which in turn feeds investment and
consumer spending. The report maintains that deviating from the export-led model cost
Ireland dearly in the past decade.
13
Making it Happen: Growing Enterprise for Ireland, published October 2010 by Forfás
http://www.forfas.ie/publication/search.jsp?ft=/publications/featuredpublications/title,6807,en.php
Page 11 of 14
13. By including the potential of doing business smarter in the 21st century, Smart Admin
adds a new dynamic to Forfás‟s virtuous circle. Ireland can now reap the significant
benefits of an automated supply chain which generates hundreds of millions in savings
for the exchequer and at the same time empowers Irish SME‟s to trade overseas.
7. Smart Admin - the missing link
It is unquestionable that as a small open economy strategic decisions have to be made
that will shape the economic and social landscape of the country for decades to come.
In the past few years we have made tentative steps in the right direction as evidenced
by LAQuotes but we should also learn from our European colleagues, especially the
Nordic region that has fully embraced the concept of an automated and electronic
supply chain and is reaping significant benefits.
This report should at a minimum place the topic of the paperless or automated supply
chain at the top table as a serious point of discussion. Smart Admin is Celtrino‟s vision
Page 12 of 14
14. not only of the future but of the here and now. It works, we have proof it works and the
results that accrue are both measurable and substantial14.
The staff of the public sector in Ireland are also deserving of the latest advances in
best business practices especially when they are as readily transferrable as Smart
Admin. Leaving aside the growing pressure to reduce costs and trim services, it is
incumbent on the country‟s elected leaders to ensure that all public-sector bodies are
empowered to deliver the best service levels possible.
Smart Admin is Celtrino‟s vision of the way forward. We believe Smart Admin provides
a way forward that reduces costs and maintains service levels in our public service
sector, improves the attractiveness of the country as an FDI location and assists in the
internationalising of a generation of Irish SME‟s.
14
http://www.celtrino.ie/campaign/public_sector_network_conference_2010.aspx
Page 13 of 14