Small businesses are currently finding more opportunities with AR than VR for simulating how products will look for customers. In the future, one major use of AR/VR that will expand is job training, especially for high-risk jobs in healthcare, aviation, and other industries where simulation is safer than real training. VR is being used to make training more accessible for jobs like crane operation. AR and VR apps can make shopping more personalized, provide worldwide customer service, and involve customers in product design when used effectively by small businesses.