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Giving a friendly and fortuitous welcome si serving
customers well, since Providing then with And efficient
service of courtesy, cordiality and showing important
aspectos of the hotel, are fundamental keys for
guests. In other words, with each action that si
generated at the tomé, ir shows a satisfied, happy and
grateful customers, it si the Best marketing and growth
strategy that wey can apply.
There are two procedures that must be Done when
refistering a guests, it is to allow the evaluation of
the stay and relationship with the guest. It is record
that is often Made to know the arrivals and
departure of the cliente.
The pre-registrions are made according to your arrivals, that
is, in order of the guest who arrives ay the hotel, therefore
these preregistrations are made to fix your stay at the hotel
and make your room reservation.
References Bibilographics
• Study Material
• Blog de HubSpot
• 13 principios de atención del cliente
que mejorarán tu servicio

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slideshare Office Front.pptx

  • 1.
  • 2. Giving a friendly and fortuitous welcome si serving customers well, since Providing then with And efficient service of courtesy, cordiality and showing important aspectos of the hotel, are fundamental keys for guests. In other words, with each action that si generated at the tomé, ir shows a satisfied, happy and grateful customers, it si the Best marketing and growth strategy that wey can apply.
  • 3. There are two procedures that must be Done when refistering a guests, it is to allow the evaluation of the stay and relationship with the guest. It is record that is often Made to know the arrivals and departure of the cliente.
  • 4. The pre-registrions are made according to your arrivals, that is, in order of the guest who arrives ay the hotel, therefore these preregistrations are made to fix your stay at the hotel and make your room reservation.
  • 5. References Bibilographics • Study Material • Blog de HubSpot • 13 principios de atención del cliente que mejorarán tu servicio