Susan Kurkoski is seeking a challenging human resources position and has over 13 years of experience in benefits administration and human resources. She has extensive experience handling benefits, payroll, compliance, and employee relations. Her resume lists positions with News America Marketing, Ann Taylor, Tufts Health Plan, and Western New England College where she gained experience in benefits administration, payroll processing, HRIS systems, and recruiting.
Administrative Professional with 16+ years of progressively responsible administrative experience in residential settings. Outstanding professionalism and solid work ethic; positive, friendly with excellent interpersonal skills. A proven multi-tasker with an excellent eye for detail. Recognized for being well-organized, outgoing, and an inventive problem-solver. Seeking an opportunity as an Administrative Assistant within an established healthcare organization where my extensive experience providing quality support and customer service and my training in and knowledge of medical terminology and procedures will be an asset.
Qualifications include:
• Knowledgeable of HIPPA laws and committed to upholding agency standards: maintains utmost discretion with confidential materials and information
• MS Office Suite+ (Word, Excel, Outlook, PowerPoint, Access), Lotus Notes, Internet savvy, type 50wpm.
Administrative Professional with 16+ years of progressively responsible administrative experience in residential settings. Outstanding professionalism and solid work ethic; positive, friendly with excellent interpersonal skills. A proven multi-tasker with an excellent eye for detail. Recognized for being well-organized, outgoing, and an inventive problem-solver. Seeking an opportunity as an Administrative Assistant within an established healthcare organization where my extensive experience providing quality support and customer service and my training in and knowledge of medical terminology and procedures will be an asset.
Qualifications include:
• Knowledgeable of HIPPA laws and committed to upholding agency standards: maintains utmost discretion with confidential materials and information
• MS Office Suite+ (Word, Excel, Outlook, PowerPoint, Access), Lotus Notes, Internet savvy, type 50wpm.
1. Susan Kurkoski
46 Harmony Lane
Monroe, CT 06468
203-880-5313
617-842-6884
susies715@yahoo.com
Objective:
Seeking a challenging Human Resources position that will utilize my knowledge and experiences
Computer Skills:
Word Excel Access Power Point ADP ADP Reporting Outlook Citrix SAP
Experience:
News America Marketing Wilton, CT June 2013- October 2016
Senior Benefits Coordinator
• Handled all benefit administration for full-time and part-time employees in the
United States and Canada to include health plans, 401(k), life insurance, FMLA
and disability leaves
•Responded to employee inquires regarding all benefit plans through email and
phone calls and resolved any issues
•Processed benefit changes by reviewing files, entering data into HRIS system
and contacting appropriate vendors
•Managed billing process and account reconciliation for benefit-related accounts
•Conducted new hire benefit orientation to all employees by phone and formal
presentation
•Responsible for creating a new hire video benefits orientation for employee’s
across the country
2. •Responsible for creating and presenting a benefits communication plan to the
organization
•Created new hire benefit folders and ensured all documentation was updated
•Participated in annual open enrollment and communicated open enrollment
changes
•Partnered with benefits team across News Corporation and Empyrean to verify
that all communications were correct and employee information was accurate
•Ran weekly and bi-weekly reports to verify employee 401(k) deductions were
correct and prepared accounts to be funded
•Processed employee terminations and manages COBRA administration
•Managed all disability leaves for full-time, part-time and Canadian employees to
ensure employees are paid correctly and verify that they are following Company
policy as it relates to their leave
•Researched and managed all state mandated sick leave ordinances and kept track
of all hours to insure they were receiving the correct amount of time
Ann Taylor, Inc./Adecco Milford, CT January 2013- March 2013
Associate Service Advisor
•Provided excellent customer service to 20,000 employees concerning payroll and
human resource inquiries
•Assisted in managing incoming phone calls and emails regarding HR issues
•Assisted in weekly and semi-monthly payroll processing
•Maintained HRIS database and file management
•Organized and distributed department mail
•Processed garnishments to be reviewed
Tufts Health Plan Watertown, MA 2003 - 2005
HR Employee Service Associate
•Provided benefits administration and support for 1700 employees
3. •Assisted in yearly performance review process and verified all salary increases
were correct
•Presented benefits information during new-hire orientation
•Administered and controlled 401 (k), Tuition Reimbursement, COBRA,
Domestic Partner enrollments, and student dependent changes
•Participated in annual Open Enrollment Fair and processed open enrollment
paperwork
•Completed daily paperwork for Payroll including promotions, retro charges, and
benefit changes
•Generated bi-weekly reports
•Maintained HRIS database and personnel files
Western New England College Springfield, MA 2001-2003
Graduate Assistant- Junior Varsity Volleyball Coach
•Motivated and coached 12 student athletes
•Planned and organized practices and games
•Handled and eliminated conflicts between student athletes
•Assisted in decision making for final team
•Recruited prospective high school students
Education:
Western New England College, Springfield, MA
Master of Business Administration May 2003
Concentration: Human Resource Management
Western New England College, Springfield, MA
Bachelor of Science in Business Administration May 2001