This Presentation talk about the types of skill sets and the relevant skills for specific jobs. The Importance of skills & training has been highlighted in the presentation.

1. Skill Management &
Training
Prithvi Raj Vuppala

2. 2 STAR PROGRAMME VARUN GROUP
Do different managers need
different skills?
What do you think?

3. • Rules
1. Divide into groups
2. Select a leader of your group
3. Leader will take the task list from Trainer
3 STAR PROGRAMME
Activity!
VARUN GROUP

4. 4 STAR PROGRAMME VARUN GROUP
2 Types
B) Non – Transferable skillsA) Transferable skills
• Technical
• Industrial
• Product/ service
• Operational analysis
• Understanding roles/ responsibilities
& boundaries
• Planning, Organizing
• Communicating
• Delegating
• Coaching/ Mentoring
• Feedback & training
• Teamwork
• Time management
• Monitoring

5. • It is a performance improvement strategy
• It boosts work output
• It is motivational and will get direct reports involved
• It taps the collective strengths of a team; It can reduce
your workload
• It develops the skills of individual reports; It works to
build a high performance team
• It boosts everyone’s self confidence.
DELEGATING
Why delegate? Any benefits?
5 STAR PROGRAMME VARUN GROUP

6. • A leader’s belief that he must do it all himself
• The leader’s lack of trust in his/her reports
• A leader’s belief that delegation reflects weakness
• A belief that things won’t be done correctly
• An unwillingness to let go of perceived power
• A fear of sharing credit
DELEGATING
What are the barriers to effective delegation?
6 STAR PROGRAMME VARUN GROUP

7. • Do not delegate key decisions that are your responsibility
• Don’t delegate when the task in vague or ill defined
• Don’t delegate when it will overwork a report
• Don’t delegate a crisis situation
• Don’t delegate assignments that were clearly given to you to accomplish
DELEGATING
When is delegating inappropriate?
7 STAR PROGRAMME VARUN GROUP

8. • Know exactly what you want done
• Identify the right person to do the assignment
• Work with the delegated report to identify what needs to be done
• What resources are available and what support he or she can expect
• Provide concrete expectations
• Set standards for success, a timeline and progress milestones
• Alert key people that you have selected your delegate to do the assignment
• Meet with the delegate regularly to regulate progress
• Celebrate success and give credit where credit is due.
DELEGATING
What things must be done to support a successful delegation?
8 STAR PROGRAMME VARUN GROUP

9. Coaching is one of the most effective ways of transferring knowledge and skill
from an experienced leader to his or her team members.
It is perhaps, the single most important tool a manager can use for expanding
team member capabilities.
COACHING
Meaning
9 STAR PROGRAMME VARUN GROUP

10. • Coaching is concerned with getting the best out of people, through helping
them to realize their potential and ensuring that they have the skills,
understanding, knowledge and motivation to succeed.
• Coaching is directly linked to change in that it is about helping the person
move from a ‘stuck’ or challenging place to an improved position or place
(e.g. helping someone shift their perspective, level of confidence, skill,
motivation, attitude).
COACHING
Definition of coaching
10 STAR PROGRAMME VARUN GROUP

11. • Taking time to understand an issue that is affecting the performance of a team member /
colleague
• Demonstrating commitment to supporting and developing the skills, knowledge and abilities
of a team member / colleague
• Developing skills that are valued and transferable across many roles within work and outside
the business.
• Promoting change management, by empowering team members to take responsibility for
problem resolution.
• Developing closer working relationships with staff making the task of managing them, more
constructive and rewarding Managers gain from using coaching by:
COACHING
Benefits for the Manager
11 STAR PROGRAMME VARUN GROUP

12. • Building valuable skills and knowledge they can use to advance in their careers.
• Feeling supported and encouraged by their manager and the company.
• Experiencing the pride and satisfaction that come with surmounting new challenges.
• Empowering individuals and encourages them to take responsibility.
• Motivating and reinvigorate longer serving employees. • Making employees feel valued and
improves job satisfaction and staff retention.
• Providing the skills and self-confidence for employees to make their own decisions, and take
action. Coaching has many benefits for the employee including:
COACHING
Benefits for the Employee
12 STAR PROGRAMME VARUN GROUP

13. • One area where coaching clearly appears to have a positive impact is employee engagement
and retention. In the survey conducted by Cedar Consulting in the U.K., participants were
asked about their career intentions.
• Of the 205 respondents who said they are likely to be still working with the company in a
year’s time, 59% rated their manager a good coach, an cited this as one of key reasons why
they are staying with the organization
• 28 Strongly agree, 31 Agree, 20 Neither agree nor disagree, 18 Disagree, 5 Strongly Disagree
COACHING
Benefits for the Organization
13 STAR PROGRAMME VARUN GROUP

14. • Coaching and mentoring share some common features and the terms are often used
interchangeably.
• Both take place on a 1 to 1 basis; Both focus on helping the individual realize their business
objectives.
• Coaching is short term task-based
• Mentoring is a longer term relationship.
COACHING
Coaching or Mentoring
14 STAR PROGRAMME VARUN GROUP

15. • Positive
– Encouraging
– Good feelings
• Constructive
– Focused on problem solving
• Negative
– Overly critical
– Blaming
• Punitive
– Blaming
FEEDBACK
Coaching or Mentoring
15 STAR PROGRAMME VARUN GROUP

16. • Be specific
– What did you like, specifically? Why did you like it?
• Focus on behaviors/ actions, not on the person
– What is the impact of their behavior?
• Be sincere, honest and gentle
• Focus on solutions
• Use respectful statements
• Choose appropriate timing & location
• Check for understanding
• Be consistent
FEEDBACK
Giving effect feedback
16 STAR PROGRAMME VARUN GROUP

17. THANK YOU