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6 Simple Steps to Social Media Success
1Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk
6 Simple Steps to Social Media Success
2Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk
6 Steps to Social Media
Success
Andy Poulton
Enterprise Online Marketing Solutions
6 Simple Steps to Social Media Success
3Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk
6 Simple Steps to Social Media Success
4Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk
Define your goals
1. Branding
2. Building Interaction
3. Sharing vouchers/offers
4. Drive traffic to website
5. Market new services / products
6 Simple Steps to Social Media Success
5Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk
Specific
Measurable
Achievable
Realistic
Timed
Example
I want to add 100 new
Followers/Likes/Contacts during Q2 2015
1 - Define your goals
6 Simple Steps to Social Media Success
6Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk
2 – Understand your audience
6 Simple Steps to Social Media Success
7Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk
• Age
• Gender
• Location
• Income
• Interests
• Likes
• Dislikes
• Needs
• Speak in appropriate voices
2 - Understand your audience
6 Simple Steps to Social Media Success
8Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk
3 – Understand the platforms
6 Simple Steps to Social Media Success
9Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk
● 1.4 Bn users – 30m in UK
● Best for Business to Consumer
3 - Understand the platforms
● 330m users, 12m in UK
● Best for Business to Business
6 Simple Steps to Social Media Success
10Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk
● 540m users are on Google+
● B2B and B2C & Important for SEO
3 - Understand the platforms
● Especially appealing to the 18-29 age group
● Great for sharing pictures
6 Simple Steps to Social Media Success
11Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk
● 288m internet users are on Twitter
● B2B and B2C
3 - Understand the platforms
● 75m internet users use Pinterest
● 70% are women & 50% earn more than $50k PA
● Especially appealing to the 18-49 age group
6 Simple Steps to Social Media Success
12Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk
● 1 bn visitors per month, 6 bn hours watched / month
● Appeals to those who watch rather than read
● Supports SEO
3 - Understand the platforms
6 Simple Steps to Social Media Success
13Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk
4 – Plan your content
6 Simple Steps to Social Media Success
14Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk
Content has to be
• Fresh
• Appropriate
• Relevant
• Engaging
4 – Plan your content
6 Simple Steps to Social Media Success
15Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk
5 – Build your presence
6 Simple Steps to Social Media Success
16Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk
• Develop your profiles –
Business and/or Personal
• Include photograph to
build engagement
• Keep it brief
• Talk about benefits not features
5 – Build your presence
6 Simple Steps to Social Media Success
17Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk
5 – Build your presence
• Engage with people
• Always reply to direct comments and questions
• 20% - Add new content – This is your marketing
space
• Join groups and participate
6 Simple Steps to Social Media Success
18Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk
6 – Maintain your profile
6 Simple Steps to Social Media Success
19Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk
Invest at least
30 Minutes
per day
6 – Maintain your profile
6 Simple Steps to Social Media Success
20Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk
• Check your accounts daily
✓ Thank re-Tweets
✓ Thank new followers/Likes/Connections
✓ Respond to comments
✓ Reply to questions
6 – Maintain your profile
6 Simple Steps to Social Media Success
21Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk
• Find new Likes/Followers/Connections
✓ Find authoritative people and Follow/Like their
followers
✓ Connect with people in Groups
[Facebook/LinkedIn]
✓ Search for branded terms to see who is talking
about what
6 – Maintain your profile
6 Simple Steps to Social Media Success
22Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk
Measure your performance
• Google Analytics
• Twitter Analytics
• Facebook Insights
• LinkedIn Stats
6 – Maintain your profile
6 Simple Steps to Social Media Success
23Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk
REMEMBER
6 Simple Steps to Social Media Success
24Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk
Web Marketing is a Marathon
There are very few quick wins
6 Simple Steps to Social Media Success
25Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk
6 Simple Steps to Social Media Success
26Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk
Find me
www.enterprise-oms.co.uk
andy@enterprise-oms.co.uk
Follow me
Twitter @andypoulton
LinkedIn AndyPoulton
Phone me
01793 23 80 20
07966 54 71 46

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Six simple steps to social media satisfaction

  • 1. 6 Simple Steps to Social Media Success 1Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk
  • 2. 6 Simple Steps to Social Media Success 2Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk 6 Steps to Social Media Success Andy Poulton Enterprise Online Marketing Solutions
  • 3. 6 Simple Steps to Social Media Success 3Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk
  • 4. 6 Simple Steps to Social Media Success 4Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk Define your goals 1. Branding 2. Building Interaction 3. Sharing vouchers/offers 4. Drive traffic to website 5. Market new services / products
  • 5. 6 Simple Steps to Social Media Success 5Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk Specific Measurable Achievable Realistic Timed Example I want to add 100 new Followers/Likes/Contacts during Q2 2015 1 - Define your goals
  • 6. 6 Simple Steps to Social Media Success 6Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk 2 – Understand your audience
  • 7. 6 Simple Steps to Social Media Success 7Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk • Age • Gender • Location • Income • Interests • Likes • Dislikes • Needs • Speak in appropriate voices 2 - Understand your audience
  • 8. 6 Simple Steps to Social Media Success 8Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk 3 – Understand the platforms
  • 9. 6 Simple Steps to Social Media Success 9Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk ● 1.4 Bn users – 30m in UK ● Best for Business to Consumer 3 - Understand the platforms ● 330m users, 12m in UK ● Best for Business to Business
  • 10. 6 Simple Steps to Social Media Success 10Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk ● 540m users are on Google+ ● B2B and B2C & Important for SEO 3 - Understand the platforms ● Especially appealing to the 18-29 age group ● Great for sharing pictures
  • 11. 6 Simple Steps to Social Media Success 11Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk ● 288m internet users are on Twitter ● B2B and B2C 3 - Understand the platforms ● 75m internet users use Pinterest ● 70% are women & 50% earn more than $50k PA ● Especially appealing to the 18-49 age group
  • 12. 6 Simple Steps to Social Media Success 12Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk ● 1 bn visitors per month, 6 bn hours watched / month ● Appeals to those who watch rather than read ● Supports SEO 3 - Understand the platforms
  • 13. 6 Simple Steps to Social Media Success 13Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk 4 – Plan your content
  • 14. 6 Simple Steps to Social Media Success 14Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk Content has to be • Fresh • Appropriate • Relevant • Engaging 4 – Plan your content
  • 15. 6 Simple Steps to Social Media Success 15Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk 5 – Build your presence
  • 16. 6 Simple Steps to Social Media Success 16Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk • Develop your profiles – Business and/or Personal • Include photograph to build engagement • Keep it brief • Talk about benefits not features 5 – Build your presence
  • 17. 6 Simple Steps to Social Media Success 17Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk 5 – Build your presence • Engage with people • Always reply to direct comments and questions • 20% - Add new content – This is your marketing space • Join groups and participate
  • 18. 6 Simple Steps to Social Media Success 18Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk 6 – Maintain your profile
  • 19. 6 Simple Steps to Social Media Success 19Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk Invest at least 30 Minutes per day 6 – Maintain your profile
  • 20. 6 Simple Steps to Social Media Success 20Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk • Check your accounts daily ✓ Thank re-Tweets ✓ Thank new followers/Likes/Connections ✓ Respond to comments ✓ Reply to questions 6 – Maintain your profile
  • 21. 6 Simple Steps to Social Media Success 21Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk • Find new Likes/Followers/Connections ✓ Find authoritative people and Follow/Like their followers ✓ Connect with people in Groups [Facebook/LinkedIn] ✓ Search for branded terms to see who is talking about what 6 – Maintain your profile
  • 22. 6 Simple Steps to Social Media Success 22Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk Measure your performance • Google Analytics • Twitter Analytics • Facebook Insights • LinkedIn Stats 6 – Maintain your profile
  • 23. 6 Simple Steps to Social Media Success 23Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk REMEMBER
  • 24. 6 Simple Steps to Social Media Success 24Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk Web Marketing is a Marathon There are very few quick wins
  • 25. 6 Simple Steps to Social Media Success 25Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk
  • 26. 6 Simple Steps to Social Media Success 26Enterprise Online Marketing Solutions < SEO > < PPC > < Social Media > www.enterprise-oms.co.uk Find me www.enterprise-oms.co.uk andy@enterprise-oms.co.uk Follow me Twitter @andypoulton LinkedIn AndyPoulton Phone me 01793 23 80 20 07966 54 71 46