This document contains a profile summary for Sunil Kumar A. He has over 2.8 years of experience working with CA Siteminder, LDAP, and identity and access management. Currently working as an L2 support engineer at Digi Matrix in Hyderabad, his experience includes configuration, installation, and troubleshooting of CA Siteminder R12.0 and R12.52. He also has experience working with IIS, Apache, LDAP, Windows, and Solaris. His education includes an M.Sc. in computer science from Bangalore University and certifications in web application development using Java and Oracle.

1. SUNIL KUMAR A
Mobile: +91 9663635905 E-Mail: sunilkumar2571985 @gmail.com
To work in a stimulating and challenging milieu that would facilitate the maximum utilization and application of
my broad skills and expertise in making a positive difference to the organization.
PROFILE SNAPSHOT
 Young, energetic and result oriented M.sc-computer science professional with good academic background
 An astute professional with over 2.8 years of experience in CA siteminder, LDAP, Identity and access
management and Currently Working in Digi Matrix, Hyderabad on Permanent Payroll.
 CA siteminder R12.0, CA Siteminder R12.52, IIS Web Server, Apache Web server & LDAP & deep
understanding of Web Based Enhanced Authentication Methods with focus on delivering business
solutions
 Adroit at learning new concepts quickly, working well under pressure and communicating ideas clearly and
effectively and understanding of ITIL framework
 Possessing excellent subject knowledge and convincing skills
 Dedicated and highly ambitious to achieve personal goals as well as the organizational goals
 Excellent decision making skills with a positive approach.
EDUCATION
M.sc-(CS) from Bangalore University in 2013, with 76%
B.sc-(CS) from Gokul College, Bangalore University in 2011 with 83%
XII-(PCMB) from Govt. junior college, with 67%
X-from BMHS School, with 81%
• Licenses/ Certifications: Certificate on creating Web Application using Java and Introduction to
Oracle 9i-SQL at NIIT Bangalore Jayanagar Centre.
KNOWLEDGE PURVIEW
Technical Environment
 CA/Netegrity Siteminder R12.0, R12.52
 IIS webserver
 LDAP
 Windows & Solaris 10.
 Site scope
 ITIL Process
CA Siteminder R12 & R12.5X
 Installation and configuration of the policy server r12.52
 Installation and configuration of the Web agents r12.52
 Actively involved in migration from Policy server 12.0 to 12.52
 Configuration of password policy with policy server

2.  Creating Agents, ACO, HCO, Domains
 Application onboarding with siteminder.
 Log monitoring and troubleshooting L2 issues
EMPLOYMENT DETAILS
Jan, 2015 – till date: TCS Bangalore L2 support
Present project: Working as a SiteMinder L2 support engineer for Alcatel-Lucent Client.
Involved in configuration, tuning and enhancement of system security. Worked on CA SiteMinder,
which is a leading access management solution for web-based and enterprise applications for Single
Sign-On implementation. SunOne LDAP is used as Policy store and also the User store for all the
applications in this environment.
Role
 Having Good knowledge and hands on Siteminder R12.X (Windows Environment)/Linux
 Working in Policy server management console, webagent config, installations
 Application integration with siteminder knowledge
 Investigating, determining the cause and fixing all production problems.
 Infrastructure Monitoring/Alerting
 Documentation of incident and process adherence including ownership and follow through of SSO RCA
and assigned tickets
 Taking technical decisions regarding assigned tasks when presented with options
 Deployment of Login pages in Web Server with documentations
 Ensuring proper handoff to Level 2 SSO Infrastructure
Key Project Handled
Client: Alcatel-Lucent
Platform: Windows
Tools Used: ITIL Processing & Sitescope
Team Size: 8
Scope: Involved in configuration, tuning and enhancement of system security. Worked on
CA SiteMinder, which is a leading access management solution for web-based and enterprise
applications for Single Sign-On implementation. SunOne LDAP is used as Policy store and also the
User store for all the applications in this environment.
Responsibility
 24x7 IT Cloud Infrastructure Services(CIS) Production support in Web Based Enhanced
Authentication Methods
JUN 2013 –JAN 2015: TCS Bangalore L2 support
Project: Worked as a Site Minder support engineer for American Express Client. Project involves in
identifying and solving application and infrastructure issues.
Role
 Steering efforts towards understanding Single Sign On (SSO)
 Administering ticketing systems (Service-Now) & infrastructure configuration management & incident
management
 Taking technical decisions regarding assigned tasks when presented with options

3.  Spearheading & supporting infrastructure & applications associated to the authentication & authorization
technologies used by the Client’s Unit
 Shouldering responsibility for Infrastructure Monitoring/Alerting identifying potential issues and
facilitating Incident Triage/Team Coordination
 Performing documentation of incident & process adherence including ownership and following through
SSO RCA and assigned tickets
 Ensuring proper handoff to Level 2 SSO Infrastructure team where appropriate for Vendor follow-up
Key Project Handled
Client: American Express
Platform: Windows
Tools Used: ITIL Processing & Sitescope
Team Size: 12
Scope: Project involves in identifying and solving application and infrastructure issues.
Responsibility
 24x7 IT Production & Build support for Excellent understanding of Single Sign On(SSO) environment and
Identity & Access Management Concepts
PERSONAL DETAILS
Name : Sunil kumar.A
DOB : 25/07/1985
Father’s Name : Anantha Singh
Address : Banashankari 1st
stage near banashankari temple, Bangalore.
Hobbies : Listening music, games, sports, news reading, dance and singing.
Strengths : Positive Thinker, Quick Learner, Hard worker, Self Motivator.
Languages : Kannada, English, Hindi, Telugu, Tamil.
DECLARATION
I consider myself as confident of my ability to work in a team. I hereby declare that the information
furnished above is true to the best of my knowledge
Place: Bangalore
Date: (SUNIL KUMAR.A)