SlideShare a Scribd company logo
Presentation to
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Acceptance Sustainability Denial Fear Anger Resistance Openness Testing Relearning Integration
Who are we? ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],What we do
Why are we different? Tailored Skills  & Development Sustainability Empowering  Sales  Management Return on Investment Objectivity  versus  Subjectivity
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],History – why Silent Edge was formed
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],About Silent Edge
Some of Silent Edge’s Clients
Results and Testimonials (Account Managers & New Business)   450% growth (£750k – £4m) in 6 months (National Accounts Team) £6m increase (13%) in the first year of working with Silent Edge (33% ROI) – they are growing at 10% in year two and the market is growing at 2% (Field Sales, Telesales & Managers) 30% increase in sales (£14m) in a year  (Field Sales & Managers) 50% growth in year one and 35% in year two (margins also increased) (Field Sales & Managers) won £2.3m of new business within 3 months of the end of the programme with £500k profit (Inbound Call Centre)   experienced a 20% uplift across 160 people in their Irish call centre (Online Inbound Telesales)  pilot team have been top performers in December – performing 8.6% better that the average of the telesales team
Testimonial from Orange ,[object Object],[object Object]
The Cranfield Report
Cranfield show the link to success from  Silent Edge’s competency frameworks Socialiser Narrator Deal Maker Product Focused Story Teller Consultant Product Closer Expert New Bus 11% 16% 5% 23% 6% 15% 10% 12% 100% Tele 27% 16% 6% 22% 11% 11% 6% 2% 100% Acc Mgt 22% 12% 8% 8% 8% 16% 24% 4% 100%
Cranfield conclusion about the Silent Edge Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Partners ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
At the heart of every sales force
 
New Business Critical Hour™ Averages
New Business Critical Hour™  Competency Averages
Corporate sales team  –  team score by  Account Management
Account Management Observations
What’s in it for sales people to go through  this programme? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Research on Sales Managers – the facts
Sales Manager evaluation example results
[object Object],[object Object],[object Object],[object Object],Testimonial from Axa Insurance
BT testimonial from Customer Street ,[object Object],[object Object],[object Object],[object Object]
BT testimonial from Customer Street ,[object Object],[object Object],[object Object],[object Object]
Thank you

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Silent Edge, The Sales Performance Authority, short credentials

  • 2.
  • 3.  
  • 4. Acceptance Sustainability Denial Fear Anger Resistance Openness Testing Relearning Integration
  • 5.
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  • 7. Why are we different? Tailored Skills & Development Sustainability Empowering Sales Management Return on Investment Objectivity versus Subjectivity
  • 8.
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  • 10. Some of Silent Edge’s Clients
  • 11. Results and Testimonials (Account Managers & New Business) 450% growth (£750k – £4m) in 6 months (National Accounts Team) £6m increase (13%) in the first year of working with Silent Edge (33% ROI) – they are growing at 10% in year two and the market is growing at 2% (Field Sales, Telesales & Managers) 30% increase in sales (£14m) in a year (Field Sales & Managers) 50% growth in year one and 35% in year two (margins also increased) (Field Sales & Managers) won £2.3m of new business within 3 months of the end of the programme with £500k profit (Inbound Call Centre) experienced a 20% uplift across 160 people in their Irish call centre (Online Inbound Telesales) pilot team have been top performers in December – performing 8.6% better that the average of the telesales team
  • 12.
  • 14. Cranfield show the link to success from Silent Edge’s competency frameworks Socialiser Narrator Deal Maker Product Focused Story Teller Consultant Product Closer Expert New Bus 11% 16% 5% 23% 6% 15% 10% 12% 100% Tele 27% 16% 6% 22% 11% 11% 6% 2% 100% Acc Mgt 22% 12% 8% 8% 8% 16% 24% 4% 100%
  • 15.
  • 16.
  • 17. At the heart of every sales force
  • 18.  
  • 19. New Business Critical Hour™ Averages
  • 20. New Business Critical Hour™ Competency Averages
  • 21. Corporate sales team – team score by Account Management
  • 23.
  • 24.
  • 25. Sales Manager evaluation example results
  • 26.
  • 27.
  • 28.

Editor's Notes

  1. How do you know you have a good rep without waiting 3-6 months? Why do Sales Directors only get support from sales training companies when Marketing Directors have 6-7 agencies to help them deliver their targets? Why do Sales training companies try to fix the problem without truly knowing what the problem is? Why is there no accurate measurement or objective statistical benchmarking of sales forces? How do you scientifically shorten sales cycles?
  2. We have worked with over 65 blue chips and 20 SME’s