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A snapshot in time:
stakeholder perspectives
of Tusla’s Meitheal Model
Louise McCormick BSW
Outline of the Meitheal Model
 Integral part of TUSLA’s Prevention Partnership & Family
Support (PPFS) framework
 More integrated approach to intervention
 Outcomes-focused, preventative strategy that may be
implemented in cases that come below the threshold for
social work intervention
 Each case is Tusla-led but referred back to community
agencies through Local Area Pathways
 A lead practitioner from a community agency will be decided
upon in each case
 Underpinned by a holistic, strengths-based approach that
works in partnership with families to create a “team around
the child” (Tusla, 2014, p.4)
[T]he implementation of Meitheal, a
National Practice Model for all
Agencies Working with Children,
Young People and their Families...will
deliver a standard and consistent
approach on how we support and
intervene with children and families.
(Tusla, 2014, p.2)
Springboard Agency
 A community-based child and family support agency
in Knocknaheeny area … … 4th most
disadvantaged area nationally (SAHRU Technical Report 2013: Deprivation)
 Implements a three-pronged approach: universal,
selective and indicated preventive intervention
(Weissberg et al., 2003)
 Children assessed and if appropriate a holistic family
support plan created in partnership with family,
often includes interagency collaboration
 Very similar approach to the Meitheal Model
Rationale
 Meitheal – a new approach with potential to transform
child protection and welfare services
 Systemic changes can elicit fear of unknown
 Stakeholder opinions – a snapshot to reflect on its
current status & help guide its future development
Principal Aim
To offer insight into how the Meitheal
approach is working in practice through
perspectives of those most closely involved
Research Questions
 What are the perspectives of Meitheal stakeholders,
from service users to managers, at this early stage of
its implementation?
 How do these perspectives compare with the views of
those involved in similar models?
 How can these findings be used to inform the Meitheal
process going forward?
Research Design
 Small-scale qualitative study
 Limitations – Undergrad. Dissertation, time & word count
 Purposive sample – Four stakeholder cohorts:
1. TUSLA professionals involved in coordinating Meitheal implementation
– two participants
2. Professionals with lead role in Meitheal interventions (Springboard)
– four participants
3. Multidisciplinary professional participants of Meitheal interventions
– two participants
4. Service users (parents/carers) of a Meitheal intervention
– one participant
Eight participants in total
Structure
 Introduction & background
 Research Design
 Policy & Literature Review
 national & international
 theories
 comparable models – esp. * Limerick Assessment of Need System (LANS)
* Identification of Need Initiative (ION)
 Stakeholder Perspectives
 Semi-structured interviews
 Thematic analysis of findings
 The Value in a Snapshot – Discussion & recommendations
Findings
THEME ONE: An Air of Enthusiasm from all participants
“There’s lots of goodwill and ... people just seem very, very eager really and
enthusiastic about it I think, which is great you know” (CFSN Coordinator)
 Family partnership approach – one of the best things about Meitheal
– takes away a lot of apprehension for parents/carers
– empowers
 Interagency working
– Holistic view of child & family from different perspectives & information sharing
– Team-around-the-child
– "opportunity to network" & learn about "initiatives .. happening in the community" (SP)
– Improves efficiency – clarifies roles etc. – cuts down on duplication
 Improved outcomes – the subjective experiences in most cases
“’cause once yourself is okay and stuff your kids just follow on” (parent)
– Long-term evaluation needed for accuracy and
– Outcome measurement criteria?
Findings cont.
 Relationship-building – total consensus on its importance
Meitheal will "stand or fall on the quality of [the] relationships” (Senior Manager for PPFS)
– with families; with professionals
– implies trust
– where 1 is not important and 10 is vitally important – all scored between 9 and 10
 Support
– All TUSLA and leading professional participants agreed they were well supported by their
colleagues
– Cited importance of mutual support – the “Team-around-the-worker” (Lead Practitioner 2)
Correlate with similar studies in the main
Findings cont.
THEME TWO: Resourcing & Training Needs
Resourcing needs
"A lot of the main statutory bodies have gone through huge amounts of change ...
which makes it much more difficult ... so there's again a need for more integrated, more
coordinated planning … from government down” (Senior Manager for PPFS)
 Meitheal Coordinators required – a factor that was “standing out” (Senior Manager
for PPFS)
 Extra workload for Practitioners with lead roles – coordinating/chairing meetings;
minutes
 Investment needed for “bodies on the ground” [because] “it’s meant to be
wraparound … if there are waiting lists … it won’t work!” (CFSN Coordinator)
Findings cont.
Training needs
 Providing clarity – explaining Meitheal NOT answer to crisis; different roles;
needed in order to streamline things as "people can veer off into different ...
understandings" (SCW)
 Changing mindsets, getting buy-in
"[Some] professionals ... wouldn't even respond to the request to have a Meitheal ... and
things still are breaking down but they're still not buying in, that's quite difficult” (LP1)
– Protective of their work / methodologies
– Fear of unknown / change / being asked to do more with same
– A barrier to interagency working – need to develop a culture
Correlate with similar studies in the main
Findings cont.
SURPRISING FINDING
 The special position of schools
“Schools and educational welfare services are core members of a child and family support network
and may be key participants in Meitheal where appropriate”
(Tusla, 2014, p.65)
 Marginalised in Meitheal grouping – Not part of interagency culture
 Risk losing special relationship with families
– sometimes school is “only door left open” (SP)
 Frustration & distrust with Child Protection services due to high waiting lists – could impact
on buy-in to Meitheal
 Differing interpretation of acceptable thresholds – lack of training generally e.g. Children First
 Senior Manager recognised need for specialised training for certain groups including
schools, such as "a more in-depth kind of knowledge around Children First" to address "gaps and
needs"
Conclusion & Recommendations
 Keen enthusiasm for collaborative, preventative Meitheal approach,
together with legitimate concerns about inadequate resources & training
 Most findings correlate with other evaluation studies
 Surprising element – situation of schools in Meitheal process
 Raised interesting questions as to how to better inform and include
schools around interagency family work
– specialised training by LAPs?
 Long-term evaluation in future, to ascertain whether Meitheal's primary
aim of improving outcomes nationally, has been realised
 Short term
– undertake similar small-scale studies from different Meitheal locations to
build a clearer picture of how Meitheal is progressing
– to inform the framework's architects in the process
Author contact details:

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SIG Conf-Meitheal PPTX

  • 1. A snapshot in time: stakeholder perspectives of Tusla’s Meitheal Model Louise McCormick BSW
  • 2. Outline of the Meitheal Model  Integral part of TUSLA’s Prevention Partnership & Family Support (PPFS) framework  More integrated approach to intervention  Outcomes-focused, preventative strategy that may be implemented in cases that come below the threshold for social work intervention  Each case is Tusla-led but referred back to community agencies through Local Area Pathways  A lead practitioner from a community agency will be decided upon in each case  Underpinned by a holistic, strengths-based approach that works in partnership with families to create a “team around the child” (Tusla, 2014, p.4)
  • 3. [T]he implementation of Meitheal, a National Practice Model for all Agencies Working with Children, Young People and their Families...will deliver a standard and consistent approach on how we support and intervene with children and families. (Tusla, 2014, p.2)
  • 4. Springboard Agency  A community-based child and family support agency in Knocknaheeny area … … 4th most disadvantaged area nationally (SAHRU Technical Report 2013: Deprivation)  Implements a three-pronged approach: universal, selective and indicated preventive intervention (Weissberg et al., 2003)  Children assessed and if appropriate a holistic family support plan created in partnership with family, often includes interagency collaboration  Very similar approach to the Meitheal Model
  • 5. Rationale  Meitheal – a new approach with potential to transform child protection and welfare services  Systemic changes can elicit fear of unknown  Stakeholder opinions – a snapshot to reflect on its current status & help guide its future development
  • 6. Principal Aim To offer insight into how the Meitheal approach is working in practice through perspectives of those most closely involved
  • 7. Research Questions  What are the perspectives of Meitheal stakeholders, from service users to managers, at this early stage of its implementation?  How do these perspectives compare with the views of those involved in similar models?  How can these findings be used to inform the Meitheal process going forward?
  • 8. Research Design  Small-scale qualitative study  Limitations – Undergrad. Dissertation, time & word count  Purposive sample – Four stakeholder cohorts: 1. TUSLA professionals involved in coordinating Meitheal implementation – two participants 2. Professionals with lead role in Meitheal interventions (Springboard) – four participants 3. Multidisciplinary professional participants of Meitheal interventions – two participants 4. Service users (parents/carers) of a Meitheal intervention – one participant Eight participants in total
  • 9. Structure  Introduction & background  Research Design  Policy & Literature Review  national & international  theories  comparable models – esp. * Limerick Assessment of Need System (LANS) * Identification of Need Initiative (ION)  Stakeholder Perspectives  Semi-structured interviews  Thematic analysis of findings  The Value in a Snapshot – Discussion & recommendations
  • 10. Findings THEME ONE: An Air of Enthusiasm from all participants “There’s lots of goodwill and ... people just seem very, very eager really and enthusiastic about it I think, which is great you know” (CFSN Coordinator)  Family partnership approach – one of the best things about Meitheal – takes away a lot of apprehension for parents/carers – empowers  Interagency working – Holistic view of child & family from different perspectives & information sharing – Team-around-the-child – "opportunity to network" & learn about "initiatives .. happening in the community" (SP) – Improves efficiency – clarifies roles etc. – cuts down on duplication  Improved outcomes – the subjective experiences in most cases “’cause once yourself is okay and stuff your kids just follow on” (parent) – Long-term evaluation needed for accuracy and – Outcome measurement criteria?
  • 11. Findings cont.  Relationship-building – total consensus on its importance Meitheal will "stand or fall on the quality of [the] relationships” (Senior Manager for PPFS) – with families; with professionals – implies trust – where 1 is not important and 10 is vitally important – all scored between 9 and 10  Support – All TUSLA and leading professional participants agreed they were well supported by their colleagues – Cited importance of mutual support – the “Team-around-the-worker” (Lead Practitioner 2) Correlate with similar studies in the main
  • 12. Findings cont. THEME TWO: Resourcing & Training Needs Resourcing needs "A lot of the main statutory bodies have gone through huge amounts of change ... which makes it much more difficult ... so there's again a need for more integrated, more coordinated planning … from government down” (Senior Manager for PPFS)  Meitheal Coordinators required – a factor that was “standing out” (Senior Manager for PPFS)  Extra workload for Practitioners with lead roles – coordinating/chairing meetings; minutes  Investment needed for “bodies on the ground” [because] “it’s meant to be wraparound … if there are waiting lists … it won’t work!” (CFSN Coordinator)
  • 13. Findings cont. Training needs  Providing clarity – explaining Meitheal NOT answer to crisis; different roles; needed in order to streamline things as "people can veer off into different ... understandings" (SCW)  Changing mindsets, getting buy-in "[Some] professionals ... wouldn't even respond to the request to have a Meitheal ... and things still are breaking down but they're still not buying in, that's quite difficult” (LP1) – Protective of their work / methodologies – Fear of unknown / change / being asked to do more with same – A barrier to interagency working – need to develop a culture Correlate with similar studies in the main
  • 14. Findings cont. SURPRISING FINDING  The special position of schools “Schools and educational welfare services are core members of a child and family support network and may be key participants in Meitheal where appropriate” (Tusla, 2014, p.65)  Marginalised in Meitheal grouping – Not part of interagency culture  Risk losing special relationship with families – sometimes school is “only door left open” (SP)  Frustration & distrust with Child Protection services due to high waiting lists – could impact on buy-in to Meitheal  Differing interpretation of acceptable thresholds – lack of training generally e.g. Children First  Senior Manager recognised need for specialised training for certain groups including schools, such as "a more in-depth kind of knowledge around Children First" to address "gaps and needs"
  • 15. Conclusion & Recommendations  Keen enthusiasm for collaborative, preventative Meitheal approach, together with legitimate concerns about inadequate resources & training  Most findings correlate with other evaluation studies  Surprising element – situation of schools in Meitheal process  Raised interesting questions as to how to better inform and include schools around interagency family work – specialised training by LAPs?  Long-term evaluation in future, to ascertain whether Meitheal's primary aim of improving outcomes nationally, has been realised  Short term – undertake similar small-scale studies from different Meitheal locations to build a clearer picture of how Meitheal is progressing – to inform the framework's architects in the process

Editor's Notes

  1. Levels 2 and 3 on Tusla’s four levels of intervention model, based on the Hardiker model (Tusla, 2014) Local Area Pathways (LAPs), “a fundamental link in connecting the range of health and well being services at frontline” (CFA, 2013a, p.8).
  2. Springboard – Agency of my 1st Student Placement – very helpful in facilitating my research Working with the whole community, targeted groups, and high-risk individuals and their families.
  3. Full implementation of Meitheal would see lower priority child welfare cases being referred to community-based services for earlier intervention; this should significantly reduce social workers' caseloads and improve outcomes for children. However, it is normal for systemic changes to elicit some fear of the unknown (Forkan & Landy, 2011). Hence, the rationale for conducting this study was to examine how the model operates in practice, what works well and where improvements may lie – a snapshot capturing its present performance and informing its future development.
  4. Meitheal Coordinators required to ease pressure on practitioners with leading roles Explaining Meitheal – not answer to Crisis in place of overloaded Child Protection department – early intervention/prevention