SlideShare a Scribd company logo
How do I get the most value
out of my technology
investments?
Anupam Kundu / Principal
Manu Tandon / Principal
ThoughtWorks NY Office
- IBM, CEO Study 2012
Technology is the
number #1 concern of
CEOs worldwide
66% of projects fail or are ‘marginal’
61% of features delivered
2/3 IT projects
are challenged
Over budget by 189%
Over schedule by 220%
We will define and understand
the usage of:
• Strategic IT vs. Utility IT
• Time to Market
• Value vs. Waste
• Roadmap planning
no more heroes
Strategy is about understanding
what you do, looking out over the
long-term future to determine
what you want to become,
and—most importantly—focusing
on how you plan to get there.
- C. Davis Fogg, Strategist
Strategic vs. Utility IT
glass-steagal
utility
Criticality
Cost
Retire
Continue Maintain As-is
Improve Cost-
Effectiveness
Cost
Value
activation
candidate
termination
candidate
termination
candidate
active project
planned project
The main obstacles to improved
business responsiveness are slow
decision-making, conflicting
departmental goals and priorities,
risk-averse cultures and silo-based
information.
- The Economist Intelligence Unit
Time To Market
IT like an oil tanker
IT like a speedboat
Concept to cash case study
value vs waste
passing the buck
Invisible waste
Extra Features
Defects
Partially Done Work
Re-learning
Hand offs
Delays
Task Switching
Specialized Silos
Go as far as you can see;
when you get there, you'll
be able to see farther.�
- J P Morgan
IT whack-a-mole
2013 Q1 2013 Q2 2013 Q3 2013 Q4
For whom:
What:
Why:
Where:
For:
Platform benefits:
For whom:
What:
Why:
Where:
For:
Platform benefits:
For whom:
What:
Why:
Where:
For:
Platform benefits:
For whom:
What:
Why:
Where:
For:
Platform benefits:
Outline dates
Release name
Stakeholders
Release goal
Why it’s important
Systems affected
Business benefits
System benefits
keep your eye on the ball
McKinsey Quarterly Think
• How will IT change the basis of competition in our industry?
• What will it take to exceed our customers’ expectations in a
digital world?
• Do our business plans reflect the full potential of technology to
improve our performance?
• Is our portfolio of technology investments aligned with
opportunities and threats?
•How will IT improve our operational and strategic agility?
•Do we have the capabilities required to deliver value from IT?
We can’t do this—
We’re in finance!�
-You, maybe
continuous delivery
30 updates a day
Anupam Kundu / Principal
Manu Tandon / Principal
ThoughtWorks NY Office
ak@thoughtworks.com
Questions?

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How do I get the most value out of my technology investments?