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A Social Engagement Tool
What is the Opportunity?


                           Individual Users Are Opinionated...
                           Voicing their opinions on:
                           	 • Forums
                           	 • Wall Posts
                           	 • Comment Threads

    [Individual Users]
PROBLEM:
No Closure
Wall posts and forums aren’t
designed to organize, summarize or
settle these differences of opinion.

Missing Opportunity of UGC
Conversations, opinions and general
sentiment are getting lost in these
threads.
Badges


            Create/Challenge        Invite Friend
                                                    The Toilet Seat                                                                                     Ends in:
                                                                                                                                                        8w 3d
                                                    Share   Like   Follow+


                                                                   Lacey Majors                                                           Alex Picazo

Solution:
             What’s Hot                   See All

                   Who will win in
                Running the Stadium?
                                                                   Put it down!                                           Leave it up!

                                                      27votes (57%)                                             24 votes (43%)
sideNOW Empowers Users to:
             Molly Nelson       Chris Brewski
                                                      VOTE            (   95%     5% )
                                                                                                                                 (   2%      98% )       VOTE
              Are Weddings Worth the                                                                                                         Stats
                                                                                  Stats

• Share viewpoints with rich media
             Dough and the Time Spent?
                                                     Related Arguments view       Invite Friend to Vote


  support.
             Sandy Beach          Bucky Fan
• Engage friends.
             Who’s Job is it to let the
             Dog out in the Morning?

• Promote participation through:
		    –   Likes
             Jane August          Kate Kass



 		   –      Friend’s Stats
          Voting
                                          See All            All shared to
		    –   Comments
                           Jake West
                           Win/Loss: 5w-2l
                                                             participants
                                                     Sided with Lacey                                 See All   Sided with Alex
                                                                                                                Old Spice Guy                              See All
                           Winning %: 71.4



		    –   Sharing
                           % you agree: 55%
                                                             social network.
                           Cheryl Gradi
                           Win/Loss: 5w-2l
                           Winning %: 71.4
                           % you agree: 55%


                           Oscar Roscoe
                           Win/Loss: 5w-2l
                           Winning %: 71.4
                           Points: 105


                           Marjorie Joe
                           Win/Loss: 5w-2l
                           Winning %: 71.4                          Meg Blankenship
                           Points: 105                              Oh just put the seat down!

                           Phyllis Fergus
                           Win/Loss: 5w-2l
Apart from sponsored debates, why do brands care?


Brands & Companies...
Working to:
	 • Grow & Engage Fanbase.
	 • Extend Offers and           	
	 Promotions.
	 • Transition fans to paying
  	 customers.
                                    [Brands & Companies]
	 • Learn more about fans,
	 their sentiments &
	 their demographics.
Brands’ Problems
This year’s ENGAGEMENT of             Which Means:
Leading Brands is DOWN 22%.           70-90% of people who like
                                      a page will never return
                                      due to a lack of engaging
                                      or valuable content.
Only 3-7.5% of page updates and
posts show up in a user’s newsfeed.
Fan Engagement: Value of a Fan
 Average Value of a Fan                              Therefore, for a Fan Page with
         Spend                             $ 71.84
                                                     100,000 fans:
         Loyalty

         Recommendations
                                           $ 43.71

                                           $ 13.57
                                                     +10% FANS =
         Earned Media Value                $ 6.79    $1,363,800 ADDED VALUE
         Cost Offset for Fan Acquisition   $ 0.47
                                                     ($135.38 x 10,000 fans)
         Sum
                                 $ 136.38
Solution
Media Rich Polling and Debating
Embedded Directly on a Fan Page

• Grow & Engages fanbase
• Promotes Social Sharing
• Captures Sentiment and
  Demographic Data
                                  [Brands & Companies]
Solution
Budweiser can run an interactive
TV Commercial where viewers
decide the outcome.

Commercial Example:
You and your buds are hanging out
and all of a sudden an attractive      go to
blonde invites you guys to a cookout   facebook.com/budweiser to decide....
but an attractive brunette had also
invited you guys to happy hour...

Visit facebook.com/budweiser to
vote on where you should go...
Solution
Dual Screen experience gets shared
accross the social network


After someone votes they will see
a promotional banner which can
promote a sale, or have any other sort
of call to action.
Solution
This same functionality can be used
by Bud Light to leverage and engage
the fans of sports/evens sponsored
by Bud Light.

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sideNOW & A-B InBev

  • 2. What is the Opportunity? Individual Users Are Opinionated... Voicing their opinions on: • Forums • Wall Posts • Comment Threads [Individual Users]
  • 3. PROBLEM: No Closure Wall posts and forums aren’t designed to organize, summarize or settle these differences of opinion. Missing Opportunity of UGC Conversations, opinions and general sentiment are getting lost in these threads.
  • 4. Badges Create/Challenge Invite Friend The Toilet Seat Ends in: 8w 3d Share Like Follow+ Lacey Majors Alex Picazo Solution: What’s Hot See All Who will win in Running the Stadium? Put it down! Leave it up! 27votes (57%) 24 votes (43%) sideNOW Empowers Users to: Molly Nelson Chris Brewski VOTE ( 95% 5% ) ( 2% 98% ) VOTE Are Weddings Worth the Stats Stats • Share viewpoints with rich media Dough and the Time Spent? Related Arguments view Invite Friend to Vote support. Sandy Beach Bucky Fan • Engage friends. Who’s Job is it to let the Dog out in the Morning? • Promote participation through: – Likes Jane August Kate Kass – Friend’s Stats Voting See All All shared to – Comments Jake West Win/Loss: 5w-2l participants Sided with Lacey See All Sided with Alex Old Spice Guy See All Winning %: 71.4 – Sharing % you agree: 55% social network. Cheryl Gradi Win/Loss: 5w-2l Winning %: 71.4 % you agree: 55% Oscar Roscoe Win/Loss: 5w-2l Winning %: 71.4 Points: 105 Marjorie Joe Win/Loss: 5w-2l Winning %: 71.4 Meg Blankenship Points: 105 Oh just put the seat down! Phyllis Fergus Win/Loss: 5w-2l
  • 5. Apart from sponsored debates, why do brands care? Brands & Companies... Working to: • Grow & Engage Fanbase. • Extend Offers and Promotions. • Transition fans to paying customers. [Brands & Companies] • Learn more about fans, their sentiments & their demographics.
  • 6. Brands’ Problems This year’s ENGAGEMENT of Which Means: Leading Brands is DOWN 22%. 70-90% of people who like a page will never return due to a lack of engaging or valuable content. Only 3-7.5% of page updates and posts show up in a user’s newsfeed.
  • 7. Fan Engagement: Value of a Fan Average Value of a Fan Therefore, for a Fan Page with Spend $ 71.84 100,000 fans: Loyalty Recommendations $ 43.71 $ 13.57 +10% FANS = Earned Media Value $ 6.79 $1,363,800 ADDED VALUE Cost Offset for Fan Acquisition $ 0.47 ($135.38 x 10,000 fans) Sum $ 136.38
  • 8. Solution Media Rich Polling and Debating Embedded Directly on a Fan Page • Grow & Engages fanbase • Promotes Social Sharing • Captures Sentiment and Demographic Data [Brands & Companies]
  • 9. Solution Budweiser can run an interactive TV Commercial where viewers decide the outcome. Commercial Example: You and your buds are hanging out and all of a sudden an attractive go to blonde invites you guys to a cookout facebook.com/budweiser to decide.... but an attractive brunette had also invited you guys to happy hour... Visit facebook.com/budweiser to vote on where you should go...
  • 10. Solution Dual Screen experience gets shared accross the social network After someone votes they will see a promotional banner which can promote a sale, or have any other sort of call to action.
  • 11. Solution This same functionality can be used by Bud Light to leverage and engage the fans of sports/evens sponsored by Bud Light.