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Content at Glance
• Internet Shopping
• Web Stores
• Shopping Online? Remember !!
 Shop on trustable sites
 Check reviews:
 Compare Prices and Features
 Be cautious while paying online.
 Return and refund policies
• Preventive Measures
Internet Shopping
Buying stuffs on the internet has
made shopping easier by offering
lot of convenience such as 24 x 7
availability, ability to compare
prices, time saving, wide range of
variety etc.
Web Stores
The rising competition
among thousands of
ecommerce websites
/online stores where each
one try to stay ahead by
offering various options
such as one day delivery,
same day deliver, low cost,
huge discounts , cash on
delivery etc.
Web Stores
Today we can easily
find every items and
product selling online
be it a perishable or
non perishable
product.
Shopping Online ? Remember !!
 Shop on trustable sites
 Check reviews
 Compare Prices and Features
 Be cautious while paying online
 Return and refund policies
Basic things to remember while shopping on the internet.
Shop on Trustable sites
You also need to check that
the website is trustworthy.
Here are a few suggestions for
ways in which you can reduce
the risk of using an
untrustworthy site:
Shop on Trustable sites
 Be suspicious of offers that
seem too good to be true.
This could indicate that a site
might be selling illegal or
pirated items.
 Check if the website contains
a lot of spelling or grammar
errors.
 Look if the products prices
seem unusually low.
Shop on Trustable sites
 If you're not familiar with the
website, you could ask trusted
friends, colleagues or family
members for their opinion. They
might be able to offer you
recommendations for alternatives.
 You could also do an internet
search to see if the site you are
investigating is mentioned
favorably on sites you already trust.
Check Reviews
Online reviews /star-rating can
be useful before purchasing,
trying a new restaurant, visiting
a doctor/dentist etc. Reviews
provide customers to understand
the product from consumer
viewpoint.
Compare Prices and Features
It is always beneficial to compare
products sold across various
websites before buying.
One can compare selling price,
shipping options, product
information etc and choose the
website that offers the best overall
value.
Be Cautious while Paying Online
• Check the website address in
the address bar it must contain
"s" that is displayed after "http"
indicates that Web site is secure.
• Look for a closed padlock in
the address bar. If the lock is
open, you should assume it is
not a secure site.
Be Cautious while Paying Online
• You will usually be asked for a
password before you make an online
payment.
• Use a strong password - one that is
a combination of letters (upper and
lower case), numbers and symbols.
• Never disclose your password to
anyone .
• Avoid making online purchases
when you are in a public place
 Always Check the retailer’s return policy.
Return and Refund policies
This is especially important
when shopping online.
In particular, discount
retailers often don’t take
returns or will offer a
merchandise credit, but not
a refund.
 Don’t delay.
Return and Refund policies
Because of mounting returns, many retailers
have shortened the time period after a
purchase that they’re willing to accept a
return. Often, the window is just 20 or 30
days.
 Keep tabs on receipts.
“Retailers have found that over 14% of returns without receipts are
fraudulent and are therefore increasingly requiring receipts for returns.”
Attach your receipt to your purchase and
don’t remove tags until you’re sure you’re
going to keep it.. If you lose your receipt, you
can sometimes locate a record of your
transaction online.
Preventive Measures
The increased risk of online fraud has been rising
with the growing trend of online shopping. Keep
contact information for reporting fraud easily .
WHOM TO CONTACT
If a fraudulent transaction occurs, contact the
following for assistance:
• Your bank or payment processor
• Your legal counsel
• Your local police department .
 Don’t install software offered through pop-
up windows warning you that your computer is
infected. These may actually install malware!
 Use strong passwords and change them
frequently
 Keep your computer operating system,
Internet browser, and other software up-to-
date for additional protection against fraud and
theft.
 Log out from your session when you’re
finished your work.
Preventive Measures
 Never respond to suspicious emails or click
on links inside questionable messages.
 Keep your computer current with the latest
operating system, install updates and patches,
and select the highest security setting possible
on your browser to prevent unauthorized
downloads.
 Buy anti-virus and anti-spyware software
from a reputable vendor, keep it up-to-date,
and use it to do regular scans of your
computer.
Preventive Measures
http://business.time.com/2012/09/04/why-a-good-return-policy-is-so-important-
for-retailers/
https://www.privacyrights.org/online-shopping-tips-e-commerce-and-you
http://www.bbc.co.uk/webwise/0/22728224
http://icanpost.net/things-to-remember-when-buy-online/
http://usa.visa.com/personal/security/learn-the-facts/protection-tips/online-
fraud.jsp
RESOURCES
- By Payza
http://payza.com/

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Shopping online rememer few things!!

  • 1.
  • 2. Content at Glance • Internet Shopping • Web Stores • Shopping Online? Remember !!  Shop on trustable sites  Check reviews:  Compare Prices and Features  Be cautious while paying online.  Return and refund policies • Preventive Measures
  • 3. Internet Shopping Buying stuffs on the internet has made shopping easier by offering lot of convenience such as 24 x 7 availability, ability to compare prices, time saving, wide range of variety etc.
  • 4. Web Stores The rising competition among thousands of ecommerce websites /online stores where each one try to stay ahead by offering various options such as one day delivery, same day deliver, low cost, huge discounts , cash on delivery etc.
  • 5. Web Stores Today we can easily find every items and product selling online be it a perishable or non perishable product.
  • 6. Shopping Online ? Remember !!  Shop on trustable sites  Check reviews  Compare Prices and Features  Be cautious while paying online  Return and refund policies Basic things to remember while shopping on the internet.
  • 7. Shop on Trustable sites You also need to check that the website is trustworthy. Here are a few suggestions for ways in which you can reduce the risk of using an untrustworthy site:
  • 8. Shop on Trustable sites  Be suspicious of offers that seem too good to be true. This could indicate that a site might be selling illegal or pirated items.  Check if the website contains a lot of spelling or grammar errors.  Look if the products prices seem unusually low.
  • 9. Shop on Trustable sites  If you're not familiar with the website, you could ask trusted friends, colleagues or family members for their opinion. They might be able to offer you recommendations for alternatives.  You could also do an internet search to see if the site you are investigating is mentioned favorably on sites you already trust.
  • 10. Check Reviews Online reviews /star-rating can be useful before purchasing, trying a new restaurant, visiting a doctor/dentist etc. Reviews provide customers to understand the product from consumer viewpoint.
  • 11. Compare Prices and Features It is always beneficial to compare products sold across various websites before buying. One can compare selling price, shipping options, product information etc and choose the website that offers the best overall value.
  • 12. Be Cautious while Paying Online • Check the website address in the address bar it must contain "s" that is displayed after "http" indicates that Web site is secure. • Look for a closed padlock in the address bar. If the lock is open, you should assume it is not a secure site.
  • 13. Be Cautious while Paying Online • You will usually be asked for a password before you make an online payment. • Use a strong password - one that is a combination of letters (upper and lower case), numbers and symbols. • Never disclose your password to anyone . • Avoid making online purchases when you are in a public place
  • 14.  Always Check the retailer’s return policy. Return and Refund policies This is especially important when shopping online. In particular, discount retailers often don’t take returns or will offer a merchandise credit, but not a refund.
  • 15.  Don’t delay. Return and Refund policies Because of mounting returns, many retailers have shortened the time period after a purchase that they’re willing to accept a return. Often, the window is just 20 or 30 days.  Keep tabs on receipts. “Retailers have found that over 14% of returns without receipts are fraudulent and are therefore increasingly requiring receipts for returns.” Attach your receipt to your purchase and don’t remove tags until you’re sure you’re going to keep it.. If you lose your receipt, you can sometimes locate a record of your transaction online.
  • 16. Preventive Measures The increased risk of online fraud has been rising with the growing trend of online shopping. Keep contact information for reporting fraud easily . WHOM TO CONTACT If a fraudulent transaction occurs, contact the following for assistance: • Your bank or payment processor • Your legal counsel • Your local police department .
  • 17.  Don’t install software offered through pop- up windows warning you that your computer is infected. These may actually install malware!  Use strong passwords and change them frequently  Keep your computer operating system, Internet browser, and other software up-to- date for additional protection against fraud and theft.  Log out from your session when you’re finished your work. Preventive Measures
  • 18.  Never respond to suspicious emails or click on links inside questionable messages.  Keep your computer current with the latest operating system, install updates and patches, and select the highest security setting possible on your browser to prevent unauthorized downloads.  Buy anti-virus and anti-spyware software from a reputable vendor, keep it up-to-date, and use it to do regular scans of your computer. Preventive Measures