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e-commerce
DO’S AND DON’TS
Onkar
Prince
Shahn
aj
Santos
h
Sanjee
E-commerce
 Ecommerce refers to the buying and selling of goods and services via
electronic channels, primarily the Internet.
 Online retail is decidedly convenient due to its 24-hour availability, global
reach and generally efficient customer service.
 Electronic commerce is generally considered to be the sales aspect of e-
business
 Michael Aldrich invented online shopping in 1979
 Jeff Bezos launches Amazon.com in 1995
“
”
Do’s and don’ts of
e-commerce
do
 Before you type in your credit card information, you should take time to
research the web site.
 consider contacting the seller if this is your first purchase. Most reputable
e-sellers will have a toll-free customer service phone number.
Your homework
don’t
 Most spammers are just looking to make a quick buck. Some will steal
your credit card or financial information and use it fraudulently.
 If you do purchase from spammers, there’s a good chance you’ll never get
what you ordered.
buy from spammers
do
 If you use a search engine to find out which online retailers might have an item
you’re looking for
 don’t click on any of the links on the search result page
 fraudulent sites that likely will misuse any personal information you enter
Select your own seller
 Don't Trust every deal you see on social-networking sites.
 Twitter and Facebook can be smart ways to stay on top of deals.
 But note that the URLs on Twitter & fb are often shortened, so you won't
know whether you're landing on a legitimate retailer's site by clicking the
link.
don’t
Trust every deal
 Never make purchases online using a public Wi-Fi connection.
 Hackers can tap into Wi-Fi connections at hot spots, such as coffee shops,
airports and hotels, to capture your personal information
 Also, never use a public computer to shop or check accounts online.
do Shop at home
 f a Web site or individual offers a deal that's too good to be true, demands
a direct transfer of funds and won't accept credit cards, it's probably a
scam.
 This sort of offer often appears in unsolicited e-mails.
 Don't ever click on a link in an unsolicited e-mail to go shopping, even if
the e-mail looks as if it came from a legitimate retailer.
don’t
Fall for bogus bargains
 These devices make it easy to shop on the go, redeem coupons and
compare prices in stores.
 But you could be putting your personal information at risk if you aren't
careful.
 For example, before you download shopping applications, check what sort
of access they want to your phone
doShop smart with your smart phone
 If you purchase an item from an online auction site, such as eBay, and the
seller asks you to wire your payment, don't do it.
 wiring money is inviting yourself to a fraud situation.
 Pay with a credit card so you can dispute the charges if you don't get what
you paid for.
don’t
Pay online
 Most people know to consult online prices when shopping at brick-and-
mortar stores.
 but the same diligence should be applied when purchasing something
online.
 Knowing the price history of an item helps you determine the best time to
buy it.
do Compare Prices
 forget to inspect your new purchase as soon as it arrives
 If you find a problem, notify the seller as soon as possible.
don’t
forget to inspect your new purchase
 Never leave unanswered emails for more than 48 hours, or your customer
is gone.
 Let the customer see the shipping charge without registering
 List the payment methods you accept somewhere noticeable.
 Make your site incredibly easy to buy from - no registration if possible
 Build your site for the end user, not the search engines.
 Give the user a sense of who you are.
 Be sure to include links to your privacy, shipping, returns & exchange
policies right out where the customer can easily find them
 Keep the customer informed about the status of their order before they
ask
From the business perspective
 Part of the future group
 Kishore biyani is the CEO
 Futurebazaar.com is the digital commerce arm of Future Group
 home to leading retailers like Big Bazaar, Home Town, Central
and more. On futurebazaar.com
 Deals in various type of products
 Secure Shopping
 checkout is secured by
Thawte latest SSL Technology
INTRODUCTION
 It is of the times of india group.It’s related to online shopping at india’s
largest collection of mobiles,gifts,digital cameras,books,fashion
jewellery,computers,laptops,home appliances store.
 Shopping online at the lowest prices and best deals made easy at india
times shopping
 Indiatimes shopping is a leading online shopping store where you have the
easy options of paying through cash on delivery,debit card,credit card and
net banking.
Continue……..
 Besides one can also opt for internet free EMI shopping option on
“shopping.indiatimes.com”
 It also offer from home delivery for most of its product .
“nsoc@indiatimes.co.in”
Function of shopping.indiatimes.com
 Indiatimes shopping
“from here we can see store city and location”
Continue……..
Clothes ,shoes
& jewellery
Electronics &
appliances
Table,
Computers
2. you can get view detail of your product and can find
price of product from there.
 In present time this is providing exclusive discount coupons in india .
 You can get it from
Chennai,banglore,hyderabad,mumbai,delhi,
kolkata,and also get online offer.
3 types of coupons-
Email coupons,
sms coupons,
View coupons
Current scheme………
Continue…….
 You can use this website for getting offer-
www.upto75.com
What is eBay ?
 eBay is an online marketplace, where individuals and businesses come together to
buy and sell almost anything. More than 20 lakh registered users in India buy and
sell on eBay.
Buy what you want
 You can find everything on eBay. Mobile phones, digital cameras
iPods,cloths,shoes,furniture,jewellery,watches,handicrafts,laptop
perfumes,computers,microwave ovens,baby products,and much more.
 There are many ways to buy, so you can choose the format that is best for you.
 Make an instant purchase for products at a fixed price with Buy It Now.
 Bid using the exciting auction-style format at the price you are willing to pay. If
you are the highest bidder you get the item at your price.
Start a business or sell for fun
Making money couldn't get simpler. Thousands of people just like you sell on eBay everyday
for lots of reasons:
To sell things lying around the house
To sell old mobile phones
To make some extra money through part-time selling on eBay
To start a new business
To expand an existing offline business
Buy and Sell with Confidence
 We would like you to have a safe and fun experience while buying or selling. We have
several programs in place to help you trade safely.
 eBay's Feedback system: Members rate each other based on their experience during a
transaction.
 This is the easiest way to check a member's reputation before you trade with them.
 eBay's Buyer Protection Program: eBay covers your purchases up to Rs. 50000* (for
PaisaPay transactions and up to Rs. 10,000 for non-PaisaPay transactions.
 eBay integrated Online payment system.
 Customer Service & Live Help: Anytime you face a problem, you can contact eBay's
Customer Support team on email or through Live Help.
 Dispute Resolution Center: We can help you resolve any issues with your trading
partners.
Electronic Entertainment Expo
commonly known as E3
 It is an annual trade fair for the computer and video games industry
presented by the Entertainment Software Association (ESA).
 Used by many video game publishers and accessory manufacturers
to show off their upcoming games and game-related merchandise.
 sometimes even provide a series of E3 awards
 E3 is commonly held in late May or early June of each year at the Los
Angeles Convention Center (LACC) in Los Angeles.
Dell
 Founded In : Texas, U.S. (May 1, 1984)
 Chairman & CEO : Michael Dell
 Revenue : US$ 63.07 billion
 Employees : 110,000
 Dell Inc. is an American multinational computer technology corporation
based in Round Rock, Texas, United States, that develops, sells, repairs
and supports computers and related products and services.
Industry & Product
MASTER CARD
 An American multinational financial services corporation headquartered in
the MasterCard International Global Headquarters, Purchase, New York,
United States.
 Its principal business is to process payments between the banks of
merchants and the card issuing banks or credit unions of the purchasers
who use the "MasterCard" brand debit and credit cards to make
purchases.
 MasterCard Worldwide has been a publicly traded company since 2006
which later became the Visa credit card issued by Visa Inc..
How Master Card Work :
 The MasterCard Market Place site relies on technology developed by Next
Jump, a company that monitors customer behaviour from thousands of
retailers and uses the data it gathers to help merchants tailor their product
offering
E commerce

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E commerce

  • 2. E-commerce  Ecommerce refers to the buying and selling of goods and services via electronic channels, primarily the Internet.  Online retail is decidedly convenient due to its 24-hour availability, global reach and generally efficient customer service.  Electronic commerce is generally considered to be the sales aspect of e- business  Michael Aldrich invented online shopping in 1979  Jeff Bezos launches Amazon.com in 1995
  • 4. do  Before you type in your credit card information, you should take time to research the web site.  consider contacting the seller if this is your first purchase. Most reputable e-sellers will have a toll-free customer service phone number. Your homework
  • 5. don’t  Most spammers are just looking to make a quick buck. Some will steal your credit card or financial information and use it fraudulently.  If you do purchase from spammers, there’s a good chance you’ll never get what you ordered. buy from spammers
  • 6. do  If you use a search engine to find out which online retailers might have an item you’re looking for  don’t click on any of the links on the search result page  fraudulent sites that likely will misuse any personal information you enter Select your own seller
  • 7.  Don't Trust every deal you see on social-networking sites.  Twitter and Facebook can be smart ways to stay on top of deals.  But note that the URLs on Twitter & fb are often shortened, so you won't know whether you're landing on a legitimate retailer's site by clicking the link. don’t Trust every deal
  • 8.  Never make purchases online using a public Wi-Fi connection.  Hackers can tap into Wi-Fi connections at hot spots, such as coffee shops, airports and hotels, to capture your personal information  Also, never use a public computer to shop or check accounts online. do Shop at home
  • 9.  f a Web site or individual offers a deal that's too good to be true, demands a direct transfer of funds and won't accept credit cards, it's probably a scam.  This sort of offer often appears in unsolicited e-mails.  Don't ever click on a link in an unsolicited e-mail to go shopping, even if the e-mail looks as if it came from a legitimate retailer. don’t Fall for bogus bargains
  • 10.  These devices make it easy to shop on the go, redeem coupons and compare prices in stores.  But you could be putting your personal information at risk if you aren't careful.  For example, before you download shopping applications, check what sort of access they want to your phone doShop smart with your smart phone
  • 11.  If you purchase an item from an online auction site, such as eBay, and the seller asks you to wire your payment, don't do it.  wiring money is inviting yourself to a fraud situation.  Pay with a credit card so you can dispute the charges if you don't get what you paid for. don’t Pay online
  • 12.  Most people know to consult online prices when shopping at brick-and- mortar stores.  but the same diligence should be applied when purchasing something online.  Knowing the price history of an item helps you determine the best time to buy it. do Compare Prices
  • 13.  forget to inspect your new purchase as soon as it arrives  If you find a problem, notify the seller as soon as possible. don’t forget to inspect your new purchase
  • 14.  Never leave unanswered emails for more than 48 hours, or your customer is gone.  Let the customer see the shipping charge without registering  List the payment methods you accept somewhere noticeable.  Make your site incredibly easy to buy from - no registration if possible  Build your site for the end user, not the search engines.  Give the user a sense of who you are.  Be sure to include links to your privacy, shipping, returns & exchange policies right out where the customer can easily find them  Keep the customer informed about the status of their order before they ask From the business perspective
  • 15.
  • 16.  Part of the future group  Kishore biyani is the CEO  Futurebazaar.com is the digital commerce arm of Future Group  home to leading retailers like Big Bazaar, Home Town, Central and more. On futurebazaar.com  Deals in various type of products  Secure Shopping  checkout is secured by Thawte latest SSL Technology
  • 17.
  • 18.
  • 19. INTRODUCTION  It is of the times of india group.It’s related to online shopping at india’s largest collection of mobiles,gifts,digital cameras,books,fashion jewellery,computers,laptops,home appliances store.  Shopping online at the lowest prices and best deals made easy at india times shopping  Indiatimes shopping is a leading online shopping store where you have the easy options of paying through cash on delivery,debit card,credit card and net banking.
  • 20. Continue……..  Besides one can also opt for internet free EMI shopping option on “shopping.indiatimes.com”  It also offer from home delivery for most of its product . “nsoc@indiatimes.co.in”
  • 21. Function of shopping.indiatimes.com  Indiatimes shopping “from here we can see store city and location”
  • 22. Continue…….. Clothes ,shoes & jewellery Electronics & appliances Table, Computers 2. you can get view detail of your product and can find price of product from there.
  • 23.  In present time this is providing exclusive discount coupons in india .  You can get it from Chennai,banglore,hyderabad,mumbai,delhi, kolkata,and also get online offer. 3 types of coupons- Email coupons, sms coupons, View coupons Current scheme………
  • 24. Continue…….  You can use this website for getting offer- www.upto75.com
  • 25. What is eBay ?  eBay is an online marketplace, where individuals and businesses come together to buy and sell almost anything. More than 20 lakh registered users in India buy and sell on eBay. Buy what you want  You can find everything on eBay. Mobile phones, digital cameras iPods,cloths,shoes,furniture,jewellery,watches,handicrafts,laptop perfumes,computers,microwave ovens,baby products,and much more.  There are many ways to buy, so you can choose the format that is best for you.  Make an instant purchase for products at a fixed price with Buy It Now.  Bid using the exciting auction-style format at the price you are willing to pay. If you are the highest bidder you get the item at your price.
  • 26. Start a business or sell for fun Making money couldn't get simpler. Thousands of people just like you sell on eBay everyday for lots of reasons: To sell things lying around the house To sell old mobile phones To make some extra money through part-time selling on eBay To start a new business To expand an existing offline business
  • 27. Buy and Sell with Confidence  We would like you to have a safe and fun experience while buying or selling. We have several programs in place to help you trade safely.  eBay's Feedback system: Members rate each other based on their experience during a transaction.  This is the easiest way to check a member's reputation before you trade with them.  eBay's Buyer Protection Program: eBay covers your purchases up to Rs. 50000* (for PaisaPay transactions and up to Rs. 10,000 for non-PaisaPay transactions.  eBay integrated Online payment system.  Customer Service & Live Help: Anytime you face a problem, you can contact eBay's Customer Support team on email or through Live Help.  Dispute Resolution Center: We can help you resolve any issues with your trading partners.
  • 28.
  • 29. Electronic Entertainment Expo commonly known as E3  It is an annual trade fair for the computer and video games industry presented by the Entertainment Software Association (ESA).  Used by many video game publishers and accessory manufacturers to show off their upcoming games and game-related merchandise.  sometimes even provide a series of E3 awards  E3 is commonly held in late May or early June of each year at the Los Angeles Convention Center (LACC) in Los Angeles.
  • 30. Dell  Founded In : Texas, U.S. (May 1, 1984)  Chairman & CEO : Michael Dell  Revenue : US$ 63.07 billion  Employees : 110,000  Dell Inc. is an American multinational computer technology corporation based in Round Rock, Texas, United States, that develops, sells, repairs and supports computers and related products and services.
  • 32. MASTER CARD  An American multinational financial services corporation headquartered in the MasterCard International Global Headquarters, Purchase, New York, United States.  Its principal business is to process payments between the banks of merchants and the card issuing banks or credit unions of the purchasers who use the "MasterCard" brand debit and credit cards to make purchases.  MasterCard Worldwide has been a publicly traded company since 2006 which later became the Visa credit card issued by Visa Inc..
  • 33. How Master Card Work :  The MasterCard Market Place site relies on technology developed by Next Jump, a company that monitors customer behaviour from thousands of retailers and uses the data it gathers to help merchants tailor their product offering