Training and Development

2. PRESENTATION ON
TRAINING & DEVELOPMENT
AT
HR SERVICES PVT. LTD.
“WE CREATES A HAPPY ORGANIZATION”
Presented By:-
Shilpa

3. TYPE PRIVATE COMPANY
FOUNDED 2005
HEADQUARTER GURGAON
KEY PEOPLE
PANKAJ BANSAL
(CEO/CO FOUNDER
NUMBER OF EMPLOYEES 700+
MAJOR MARKET INDIAN SUBCONTINENT
NATURE OF BUSINESS SERVICE PROVIDER
INTRODUCTION TO COMPANY

4. HISTORY
PeopleStrong HR Services Pvt. Ltd. is a platform-based mpHRO and
technology company which specializes in HR shared
services, recruitment process outsourcing(RPO), payroll and compliance
management.
PeopleStrong is providing services to the automobile, banking and
finance industry segments. The company works in South East Asia,
the UK and the US also.

5. Achievement
Rated as “2014 MPHRO Market Star Performer” by
Everest Group in its GLOBAL PEAK MATRIX for
MPHRO 2014.

6. Mission
Transforming the HR Experience.
VISION
The most trusted Brand providing
compelling solution to every need.

7. INTRODUCTION TO TOPIC TRAINING & DEVELOPMENT

8. TRAINING
QUOTE
“TRAINING IS EXPENSIVE,
BUT WITHOUT TRAINING IT IS MORE EXPENSIVE.”

9. Training is the formal and systematic modification Of behavior
through learning which occurs as a result of education, instruction,
development and planned experience.
Development is any learning activity, which is directed towards
future needs rather than present needs and which is concerned more
with career growth than immediate performance.

10. Identification
of training
needs
Design, preparation
& delivery training
Reaction to and
learning from the
trainingTransferring
training to
the work
place
Evaluation of the
impact on the
organization
Measuring
perspective effects.
Training Cycle

11. Importance of Training and Development

12. BENEFITS OF TRAINING
 Improve the quality and quantity of work done.
 Reduce the learning time required for employees to
reach acceptable standards of performance.
 Create more favorable attitudes, loyalty and
cooperation.
 Satisfy human resource planning requirements.
 Reduce the number and cost of accidents.
 Help employees in their personal development and
advancement.
 Help organizations to respond to dynamic market
conditions and changing consumer demands.

13. TRAINING DEVELOPMENT PROCESS AT
PEOPLE STRONG
Training and Development (T&D) at People strong is
classified for two categories of employees.
1. New Recruits
2. Other Employees

14. T&D Process For New Recruits
New recruits go through an Induction program.
Classroom Training exists for groups joining simultaneously.

15. T&D Process For Other Employees
Training Needs Analysis.
 HR decides on nomination of employees across the company
for Training Programs, based on training needs generated in
the appraisal.
 Generation of Training Reports Does not exist at present .

16. Parallel Process:-
i) The vendor for training programs can be either
a company or a faculty member.
ii) There is a ‘Train the Trainer’ program which results
in a certification process at the end, for all internal faculty.

17. OBJECTIVE OF THE STUDY
To study about company’s training and development process.
To study about the satisfaction of employees towards existing
training and development process.
To give suggestions for improve the training and development
process at people strong.
To study whether the training method is effective or not.
To study whether training helps the employees in enhancing their
competencies.

18. RESEARCH METHODOLOGY
1. Research Design
Exploratory Cum Descriptive
2. Sources of Data
i) Primary
ii) Secondary
3. Sampling Plan
i) A sample size of 40 was taken, which consisted of 20
employees who were senior managers and 20 employees who
were of the level senior officers to assistant managers. I have
used 5 point likert scale in most of the questions in my
questionnaire.
4. Research Instrument
i) Questionnaire
ii) Interview

20. QUESTION 1.
Do you agree that the training given was well planned?
Particulars
Strongly
Agree Agree Neutral Disagree
Strongly
Disagree
Frequency 12 25 0 3 0
Percentage 30% 63% 0% 7% 0%
INTERPRETATION:-
The above data shows that out of 40 respondents 12 respondents are
Strongly agree that the training given was well planned,
25 respondent only agree that the training given was well planned,
3 respondent disagree that the training given was well planned.

21. ANALYSIS
12
25
0
3
0
30%
63%
0%
7%
0%
Strongly
Agree
Agree Neutral Disagree Strongly
Agree
Frequency
Percentage

22. QUESTION 2.
Rate the training given by the trainer?
Particulars Excellent Good Average Poor Very Poor
Frequency 20 10 4 5 1
Percentage 50% 25% 10% 12% 3%
INTERPRETATION:-
The above data shows that out of 40 respondent 20 respondents feels
that the training given by the trainer was excellent,10 respondents
feels that the training given by the trainer was good,4 respondents
feels that the training given by the trainer was average,5 respondents
feels that the training given by the trainer was poor1 respondent
feels that the training given by the trainer was very poor.

23. 20
10
4
5
1
50%
25%
10%
12%
3%
Excellent Good Average Poor Very Poor
Frequency
Percentage
ANALYSIS

24. QUESTION 3.
The atmosphere during the training is friendly?
Particulars
Strongly
Agree
Agree Neutral Disagree
Strongly
Disagree
Frequency 22 16 1 0 1
Percentage 55% 40% 2% 0% 3%
INTERPRETATION:-
The above data shows that out of 40 respondents 22 respondents are
strongly agree that the training given was well planned,16 respondent
only agree that the training given was well planned, 1 respondent
disagree that the training given was well planned, and 1 respondent
doesn’t comment.

25. ANALYSIS
22
16
1
0
1
55%
40%
2%
0%
3%
Strongly
Agree
Agree Neutral Disagree Strongly
Disagree
Frequency
Percentage

26. Particulars Yes No
Frequency 36 4
Percentage 90% 10%
QUESTION 4.
Is the existing training program helpful for newly
appointed employees?
Particulars Yes No
Frequency 36 4
Percentage 90% 10%
INTERPRETATION:-
The above data shows that out of 40 respondents 36 respondents
say they have the existing training program will be helpful for
newly appointed employees.

27. ANALYSIS
36
4
90%
10%
Yes No
Frequency
Percentage

28. QUESTION 5.
Do you agree that the training have great effect on your
day to day work?
Particulars
Strongly
Agree
Agree Neutral Disagree
Strongly
Disagree
Frequency 16 17 3 0 4
Percentage 40% 42% 8% 0% 10%
INTERPRETATION:-
The above data shows that out of 40 respondents 16 respondents strongly
agree that the training have great effect on the day to day work,
17 respondents are only agree that the training have great effect on the
day to day work, 4 respondents disagree and 3 respondents have
nothing to say about the effect in day to day work due to training.

29. 16
17
3
0
4
40%
42%
8%
0%
10%
Strongly
Agree
Agree Neutral Disagree Strongly
Disagree
Frequency
Percentage
ANALYSIS

30. QUESTION 6.
Have you been appraised before and after the training?
Particulars Yes No
Frequency 37 3
Percentage 93% 7%
INTERPRETATION:-
The above data shows that out of 40 respondents 37 respondents
says yes that they have been praised after the training and 3 respondents
says no.

31. 37
3
93%
7%
Yes No
Frequency
Percentage
ANALYSIS

32. QUESTION 7.
What type of training do you think is more effective?
Particulars On the Job Off the Job
Frequency 33 7
Percentage 82% 18%
INTERPRETATION:-
The above data shows that out of 40 respondents 33 respondents feels
that on the job training is more effective in the comparison to off the
job training.

33. 33
7
82%
18%
On the job Off the job
Frequency
Percentage
ANALYSIS

34. FINDINGS
 Most of the employees in P.S.HR Services Pvt. Ltd strongly agree that
the existing training program was well planned friendly, and it is really
useful to the new employees.
 40% to 42% of the employees agree that the training have great effect
on the day to day work.
 Most of the employees stated that they learn more on the job in
comparison to off the job.
 Most of the employees agree that the training given by the trainer
and rate the training as excellent.
 90% to 93% of the employees agrees that the training given was well
planned.
 Some of the employees feels the training program like a stress or burden
on them because it increases the work load.

35. Training should be given according to the job profile of the employees.
Since a few employees felt that the training they had undergone in the
last two years didn’t help them at all.
Rather than just investing money on various training people strong
HR services pvt. Ltd. Should also concentrate on regular training
Evaluation.
The executive and supervisor level thinks that the ongoing training
was good but will be better if the company have a trainer and
sufficient time is given to the training.
 The operators stated that if training is given once a month it will be
more effective.
SUGGESTIONS

36. Training should be given in the morning when they are fresh then it
will be effective because they can concentrate more.
The newly appointed operators stated that if a guide or senior person
advice or talks about the instruments or machine in the workshop for
an hour every day until they can do their work themselves then the
training will be more effective.
CONTINUED….

37. Limitation of study
Time constraint:
The scope of present study had to be limited due to pacify of
time. Limited time is to be devoted to it.
 Reliability of data:
Some respondents were hesitant in giving out data. So a few
respondents might have concealed the actual information.
 Financial constraint:
The financial aspects which included traveling cost, cost of
administering questionnaire and compilation and presentation
of data also text it all.

38. Difficulty in collecting data:
Sometime it was very difficult to meet or contact the employees
due to their busy schedule.
Sample size:
Sample size is limited to Forty which may not be the representative
of the universe.
CONTINUED….

39. CONCLUSION
 I have learnt about how to prepare a training program for the
newly appointed employees and experienced the training process
carried out at people strong HR services pvt Ltd.
 The executive and supervisor level thinks that the ongoing
training was good but will be better if the company have a trainer
and sufficient time is given to the training.
 There must be an internal and external trainer, if both is used then
the training program will be more effective.
 The operators stated that if training is given once a month it will be
more effective.
 The newly appointed operators stated that if a guide or senior
person advice or talks about the instruments or machine in the
workshop for an hour every day until they can do their work
themselves then the training will be more effective.

40. BIBLIOGRAPHY
•K.Ashwathappa, (1997) Human Resource and Personnel Management,
Tata McGraw- Hill 131-176.
•WWW.Google.com
•WWW.Wikipedia.com
•WWW.People Strong.com
•WWW.Slideshare.com