Sherlock Waste the heart-hr-techdemoday-2018.12.07
1. Turn frustration
into innovation.
How to use technology to engage employees
in improvement of the company and turn everyday frustration
into innovative ideas?
2. 382 days of learning.
Leanpassion’s product
Founded in 2005
300+ Customers around the world
Over 200 transformations
Team of over 50 experts
Authors of Lean Strategy
3. 382 days of learning.
Leanpassion’s product
50 companies
>10 000 users in 15 countries
4. Employees report problems.
Together, you decide
which are the most
important.
Add ideas.
Vote on the best
solutions.
Implement the best ideas
for the most important problems.
How does Sherlock work?
Reduce frustration,
build engagement and
improve the company.
5. Mon. Tu. Wed. Th. Fri. Sat. Sun. Mon. Tu. Wed. Th. Fri. Sat. Sun.
How do we make it work?
Source: Sherlock Waste users activities within first 2 weeks (XI/2017)
6. Why do you work?
15%
Source: “State of global workplace”, 2017, Gallup Institute report
employees in the world are engaged at work.
7. What do you do at work?
70%
Source: Multi Observation Study research 2014-2017, Leanpassion
of the activities do not add value for the Customer and/or
are frustrating for the Employee.
8. What do you do at work?
70%
Source: Multi Observation Study research 2014-2017, Leanpassion Source: 5000+ reported wastes on the Sherlock Waste platform 2017-2018
1%
3%
8%
9%
10%
11%
17%
20%
21%
0% 5% 10% 15% 20% 25%
Blaming
Inventory
Wasted potential
Overproduction
Correcting errors
Unnecessary motion and transport
Over-processing
Waiting
Searching and explaining
Types of problems reported by Sherlock Waste users
of the activities do not add value for the Customer and/or
are frustrating for the Employee.
9. I go to work which I do not like,
to do things that probably nobody needs.
Perspective of the employee.
Customers are waiting!
Deliver results!
Be engaged!
We are doing a great project!
Come on!
Give some new ideas!
Employee
Manager
Other employees and teams
10. Perspective of the manager. I expect respect from you (68%) *
Give me the opportunity to report problems
and support me in solving them (68%)
Be open to my ideas (66%)
Make me feel the sense of my job and
belonging to the company (66%)
...
Achieve strategic goals
Improve productivity
Be Lean, Agile, Scrum, Fit, Eco ...
Encourage innovation
Be an engaging leader
Develop new competences
ManagerBoard Management Employee
World 4.0
Source: Nationwide Employee Satisfaction Survey, Leanpassion 2018
16. Build culture.
Problem is an opportunity to improve
Be transparent
Decide on priorities, together
45%of employees in the company
had the same problem
.
17. Build culture.
Problem is an opportunity to improve
Be transparent
Decide on priorities, together
Start with things you can change
11 have the same 2 ideas
Katarzyna Nowak
Marketing Specialist 2018-06-21 10:02
REPORTED
"I sometimes steal coffee, I know I should not, but I can
not resist ... let me know if I'm alone! :-) "
Coffee frustration
18. Build culture.
Problem is an opportunity to improve
Be transparent
Decide on priorities, together
Start with things you can change
34 people have the same 3 ideas
Katarzyna Nowak
Marketing Specialist 2018-07-22 11:24
REPORTED
’It's very frustrating ... every time it comes to signing a contract with a
client the same :( In the Polish version of the contract there are entries
in English. I have to manually change entire paragraphs, it takes a lot of
time and customers get irritated.’
Records in contracts
21. Build engagement.
Have fun
Empower and appreciate
Share best practices
28%of ideas
to problems in a given area were reported by
employees from other teams
24. 174 users6 weeks Cracow
Kuala Lumpur
Business case
163
problems
160
ideas
65
eliminated
204
’I have the same’
111
Likes
903
The sum of activities
52
39
27
17
11
17
48
41
21 19
9
21
1 2 3 4 5 6
PROBLEMS AND IDEAS SUBMITTED
52
91
118
135 146
163
48
89
110
129
138
160
1 11 12
20 26
40
0 8 9 11 17
22
1 2 3 4 5 6
SUMMARY
Problems Ideas During implementation Implemented
25. 28%ideas are reported by employees
from other departments.
problems have been solved.
17%
15%people in the world are engaged at work.
22%of users' activities
after working hours.
1145263%people indicate the possibility of reporting
problems as the most important factor
affecting job satisfaction.
Why is it worth it?
reported problems and ideas by
Sherlock Waste users in 12 months.
26. Turn frustration into
innovation. http://pl.sherlockwaste.com
Bartosz Długokęcki
Founder & CEO
b.dlugokecki@sherlockwaste.com
+48 519 400 318
Marika Brześciańska
Head of Business Development
m.brzescianska@sherlockwaste.com
+48 665 365 560
Editor's Notes
Bo do tego nie trzeba mieć talentu
HISTORIA JAK JAPOŃCZYK POWIEDZIAŁ, WSZYTKO ZROBIŁEM ŻLE, GE
Bo do tego nie trzeba mieć talentu
HISTORIA JAK JAPOŃCZYK POWIEDZIAŁ, WSZYTKO ZROBIŁEM ŻLE, GE