SlideShare a Scribd company logo
1 of 26
Turn frustration
into innovation.
How to use technology to engage employees
in improvement of the company and turn everyday frustration
into innovative ideas?
382 days of learning.
Leanpassion’s product
Founded in 2005
300+ Customers around the world
Over 200 transformations
Team of over 50 experts
Authors of Lean Strategy
382 days of learning.
Leanpassion’s product
50 companies
>10 000 users in 15 countries
Employees report problems.
Together, you decide
which are the most
important.
Add ideas.
Vote on the best
solutions.
Implement the best ideas
for the most important problems.
How does Sherlock work?
Reduce frustration,
build engagement and
improve the company.
Mon. Tu. Wed. Th. Fri. Sat. Sun. Mon. Tu. Wed. Th. Fri. Sat. Sun.
How do we make it work?
Source: Sherlock Waste users activities within first 2 weeks (XI/2017)
Why do you work?
15%
Source: “State of global workplace”, 2017, Gallup Institute report
employees in the world are engaged at work.
What do you do at work?
70%
Source: Multi Observation Study research 2014-2017, Leanpassion
of the activities do not add value for the Customer and/or
are frustrating for the Employee.
What do you do at work?
70%
Source: Multi Observation Study research 2014-2017, Leanpassion Source: 5000+ reported wastes on the Sherlock Waste platform 2017-2018
1%
3%
8%
9%
10%
11%
17%
20%
21%
0% 5% 10% 15% 20% 25%
Blaming
Inventory
Wasted potential
Overproduction
Correcting errors
Unnecessary motion and transport
Over-processing
Waiting
Searching and explaining
Types of problems reported by Sherlock Waste users
of the activities do not add value for the Customer and/or
are frustrating for the Employee.
I go to work which I do not like,
to do things that probably nobody needs.
Perspective of the employee.
Customers are waiting!
Deliver results!
Be engaged!
We are doing a great project!
Come on!
Give some new ideas!
Employee
Manager
Other employees and teams
Perspective of the manager. I expect respect from you (68%) *
Give me the opportunity to report problems
and support me in solving them (68%)
Be open to my ideas (66%)
Make me feel the sense of my job and
belonging to the company (66%)
...
Achieve strategic goals
Improve productivity
Be Lean, Agile, Scrum, Fit, Eco ...
Encourage innovation
Be an engaging leader
Develop new competences
ManagerBoard Management Employee
World 4.0
Source: Nationwide Employee Satisfaction Survey, Leanpassion 2018
Technology Supported Leadership.
Leadership, leadership, leadership
Manager
Technology Supported Leadership.
Leadership, leadership, leadership
Technology is (only) a tool
Technology Supported Leadership.
Leadership, leadership, leadership
Technology is (only) a tool
Technology Supported Leadership
Mon. Tu. Wed. Th. Fri. Sat. Sun. Mon. Tu. Wed. Th. Fri. Sat. Mon. Tu. Wed. Th. Fri. Sat. Sun. Mon. Tu. Wed. Th. Fri. Sat. So N
Build culture.
Problem is an opportunity to improve
25 s.takes to report a problem
in Sherlock Waste.
Build culture.
Problem is an opportunity to improve
Be transparent
Build culture.
Problem is an opportunity to improve
Be transparent
Decide on priorities, together
45%of employees in the company
had the same problem
.
Build culture.
Problem is an opportunity to improve
Be transparent
Decide on priorities, together
Start with things you can change
11 have the same 2 ideas
Katarzyna Nowak
Marketing Specialist 2018-06-21 10:02
REPORTED
"I sometimes steal coffee, I know I should not, but I can
not resist ... let me know if I'm alone! :-) "
Coffee frustration
Build culture.
Problem is an opportunity to improve
Be transparent
Decide on priorities, together
Start with things you can change
34 people have the same 3 ideas
Katarzyna Nowak
Marketing Specialist 2018-07-22 11:24
REPORTED
’It's very frustrating ... every time it comes to signing a contract with a
client the same :( In the Polish version of the contract there are entries
in English. I have to manually change entire paragraphs, it takes a lot of
time and customers get irritated.’
Records in contracts
Build engagement.
Have fun
Build engagement.
Have fun
Empower and appreciate 22%of users' activities
are after working hours
(18:00-8:00 and weekends)
Build engagement.
Have fun
Empower and appreciate
Share best practices
28%of ideas
to problems in a given area were reported by
employees from other teams
Build engagement.
Have fun
Empower and appreciate
Share best practices
You will get business results as a gift
>500k PLN
in savings
174 users6 weeks Cracow
Kuala Lumpur
PROOF OF CONCEPT
174 users6 weeks Cracow
Kuala Lumpur
Business case
163
problems
160
ideas
65
eliminated
204
’I have the same’
111
Likes
903
The sum of activities
52
39
27
17
11
17
48
41
21 19
9
21
1 2 3 4 5 6
PROBLEMS AND IDEAS SUBMITTED
52
91
118
135 146
163
48
89
110
129
138
160
1 11 12
20 26
40
0 8 9 11 17
22
1 2 3 4 5 6
SUMMARY
Problems Ideas During implementation Implemented
28%ideas are reported by employees
from other departments.
problems have been solved.
17%
15%people in the world are engaged at work.
22%of users' activities
after working hours.
1145263%people indicate the possibility of reporting
problems as the most important factor
affecting job satisfaction.
Why is it worth it?
reported problems and ideas by
Sherlock Waste users in 12 months.
Turn frustration into
innovation. http://pl.sherlockwaste.com
Bartosz Długokęcki
Founder & CEO
b.dlugokecki@sherlockwaste.com
+48 519 400 318
Marika Brześciańska
Head of Business Development
m.brzescianska@sherlockwaste.com
+48 665 365 560

More Related Content

What's hot

What's Changed in Learning Evaluation? > Learning & Skills Talk 2015
What's Changed in Learning Evaluation? > Learning & Skills Talk 2015What's Changed in Learning Evaluation? > Learning & Skills Talk 2015
What's Changed in Learning Evaluation? > Learning & Skills Talk 2015DPG plc
 
Everything You Need to Know About Strategy Deployment (Lean Methods)
Everything You Need to Know About Strategy Deployment (Lean Methods)Everything You Need to Know About Strategy Deployment (Lean Methods)
Everything You Need to Know About Strategy Deployment (Lean Methods)KaiNexus
 
Getting Executives on Board with Change Management
Getting Executives on Board with Change ManagementGetting Executives on Board with Change Management
Getting Executives on Board with Change ManagementProsci ANZ
 
Becoming the Change: Leadership Behavior Strategies for Continuous Improvemen...
Becoming the Change:Leadership Behavior Strategies for Continuous Improvemen...Becoming the Change:Leadership Behavior Strategies for Continuous Improvemen...
Becoming the Change: Leadership Behavior Strategies for Continuous Improvemen...KaiNexus
 
"How Opinary grew from a side-project to 70 million users" by Cornelius Frey,...
"How Opinary grew from a side-project to 70 million users" by Cornelius Frey,..."How Opinary grew from a side-project to 70 million users" by Cornelius Frey,...
"How Opinary grew from a side-project to 70 million users" by Cornelius Frey,...TheFamily
 
Innovation lives in my organization 2016
Innovation lives in my organization 2016Innovation lives in my organization 2016
Innovation lives in my organization 2016Bill Kline
 
Culture and You - Talk by Hariharaganesh (Discuss Agile Day Delhi 2019)
Culture and You - Talk by Hariharaganesh (Discuss Agile Day Delhi 2019)Culture and You - Talk by Hariharaganesh (Discuss Agile Day Delhi 2019)
Culture and You - Talk by Hariharaganesh (Discuss Agile Day Delhi 2019)oGuild .
 
The Executioner's Tale - Interaction '14 Redux at IxDA London
The Executioner's Tale - Interaction '14 Redux at IxDA LondonThe Executioner's Tale - Interaction '14 Redux at IxDA London
The Executioner's Tale - Interaction '14 Redux at IxDA LondonSuffiyan Ansari
 
Encuesta innovación
Encuesta innovaciónEncuesta innovación
Encuesta innovaciónFer Escudero
 
Job Outlook 2017
Job Outlook 2017Job Outlook 2017
Job Outlook 2017Dylan White
 
5 Reasons to Hire 50+
5 Reasons to Hire 50+5 Reasons to Hire 50+
5 Reasons to Hire 50+AARP
 
CMI Sydney presentation Building Enterprise Change Capability - Top Global T...
CMI Sydney presentation Building Enterprise Change Capability -  Top Global T...CMI Sydney presentation Building Enterprise Change Capability -  Top Global T...
CMI Sydney presentation Building Enterprise Change Capability - Top Global T...Prosci ANZ
 
Prosci - Stop talking about "What you do" and Start talking about "What you d...
Prosci - Stop talking about "What you do" and Start talking about "What you d...Prosci - Stop talking about "What you do" and Start talking about "What you d...
Prosci - Stop talking about "What you do" and Start talking about "What you d...Prosci ANZ
 
Sue Sheerin: Why self-assessment exciting?
Sue Sheerin: Why self-assessment exciting?Sue Sheerin: Why self-assessment exciting?
Sue Sheerin: Why self-assessment exciting?eaquals
 
Aligning Agile and Prosci Change Management - Being Human Community of Pract...
Aligning Agile and Prosci Change Management  - Being Human Community of Pract...Aligning Agile and Prosci Change Management  - Being Human Community of Pract...
Aligning Agile and Prosci Change Management - Being Human Community of Pract...Prosci ANZ
 
Building a Company-Wide Growth Culture: SaaStr Annual 2016
Building a Company-Wide Growth Culture: SaaStr Annual 2016Building a Company-Wide Growth Culture: SaaStr Annual 2016
Building a Company-Wide Growth Culture: SaaStr Annual 2016Sean Ellis
 
WGDifferentiatorDeliveryPerform093015
WGDifferentiatorDeliveryPerform093015WGDifferentiatorDeliveryPerform093015
WGDifferentiatorDeliveryPerform093015Scot Raymond Hanley
 
Innovation hub presentation: Mathematical thinking for business success
Innovation hub presentation: Mathematical thinking for business successInnovation hub presentation: Mathematical thinking for business success
Innovation hub presentation: Mathematical thinking for business successEdzai Conilias Zvobwo
 
Increasing Business Agility & Customer Value through Lean Transformation - Fi...
Increasing Business Agility & Customer Value through Lean Transformation - Fi...Increasing Business Agility & Customer Value through Lean Transformation - Fi...
Increasing Business Agility & Customer Value through Lean Transformation - Fi...Thoughtworks
 

What's hot (20)

What's Changed in Learning Evaluation? > Learning & Skills Talk 2015
What's Changed in Learning Evaluation? > Learning & Skills Talk 2015What's Changed in Learning Evaluation? > Learning & Skills Talk 2015
What's Changed in Learning Evaluation? > Learning & Skills Talk 2015
 
Everything You Need to Know About Strategy Deployment (Lean Methods)
Everything You Need to Know About Strategy Deployment (Lean Methods)Everything You Need to Know About Strategy Deployment (Lean Methods)
Everything You Need to Know About Strategy Deployment (Lean Methods)
 
Getting Executives on Board with Change Management
Getting Executives on Board with Change ManagementGetting Executives on Board with Change Management
Getting Executives on Board with Change Management
 
152-3 Lean six sigma gets you from coping to solving operational problems
152-3 Lean six sigma gets you from coping to solving operational problems152-3 Lean six sigma gets you from coping to solving operational problems
152-3 Lean six sigma gets you from coping to solving operational problems
 
Becoming the Change: Leadership Behavior Strategies for Continuous Improvemen...
Becoming the Change:Leadership Behavior Strategies for Continuous Improvemen...Becoming the Change:Leadership Behavior Strategies for Continuous Improvemen...
Becoming the Change: Leadership Behavior Strategies for Continuous Improvemen...
 
"How Opinary grew from a side-project to 70 million users" by Cornelius Frey,...
"How Opinary grew from a side-project to 70 million users" by Cornelius Frey,..."How Opinary grew from a side-project to 70 million users" by Cornelius Frey,...
"How Opinary grew from a side-project to 70 million users" by Cornelius Frey,...
 
Innovation lives in my organization 2016
Innovation lives in my organization 2016Innovation lives in my organization 2016
Innovation lives in my organization 2016
 
Culture and You - Talk by Hariharaganesh (Discuss Agile Day Delhi 2019)
Culture and You - Talk by Hariharaganesh (Discuss Agile Day Delhi 2019)Culture and You - Talk by Hariharaganesh (Discuss Agile Day Delhi 2019)
Culture and You - Talk by Hariharaganesh (Discuss Agile Day Delhi 2019)
 
The Executioner's Tale - Interaction '14 Redux at IxDA London
The Executioner's Tale - Interaction '14 Redux at IxDA LondonThe Executioner's Tale - Interaction '14 Redux at IxDA London
The Executioner's Tale - Interaction '14 Redux at IxDA London
 
Encuesta innovación
Encuesta innovaciónEncuesta innovación
Encuesta innovación
 
Job Outlook 2017
Job Outlook 2017Job Outlook 2017
Job Outlook 2017
 
5 Reasons to Hire 50+
5 Reasons to Hire 50+5 Reasons to Hire 50+
5 Reasons to Hire 50+
 
CMI Sydney presentation Building Enterprise Change Capability - Top Global T...
CMI Sydney presentation Building Enterprise Change Capability -  Top Global T...CMI Sydney presentation Building Enterprise Change Capability -  Top Global T...
CMI Sydney presentation Building Enterprise Change Capability - Top Global T...
 
Prosci - Stop talking about "What you do" and Start talking about "What you d...
Prosci - Stop talking about "What you do" and Start talking about "What you d...Prosci - Stop talking about "What you do" and Start talking about "What you d...
Prosci - Stop talking about "What you do" and Start talking about "What you d...
 
Sue Sheerin: Why self-assessment exciting?
Sue Sheerin: Why self-assessment exciting?Sue Sheerin: Why self-assessment exciting?
Sue Sheerin: Why self-assessment exciting?
 
Aligning Agile and Prosci Change Management - Being Human Community of Pract...
Aligning Agile and Prosci Change Management  - Being Human Community of Pract...Aligning Agile and Prosci Change Management  - Being Human Community of Pract...
Aligning Agile and Prosci Change Management - Being Human Community of Pract...
 
Building a Company-Wide Growth Culture: SaaStr Annual 2016
Building a Company-Wide Growth Culture: SaaStr Annual 2016Building a Company-Wide Growth Culture: SaaStr Annual 2016
Building a Company-Wide Growth Culture: SaaStr Annual 2016
 
WGDifferentiatorDeliveryPerform093015
WGDifferentiatorDeliveryPerform093015WGDifferentiatorDeliveryPerform093015
WGDifferentiatorDeliveryPerform093015
 
Innovation hub presentation: Mathematical thinking for business success
Innovation hub presentation: Mathematical thinking for business successInnovation hub presentation: Mathematical thinking for business success
Innovation hub presentation: Mathematical thinking for business success
 
Increasing Business Agility & Customer Value through Lean Transformation - Fi...
Increasing Business Agility & Customer Value through Lean Transformation - Fi...Increasing Business Agility & Customer Value through Lean Transformation - Fi...
Increasing Business Agility & Customer Value through Lean Transformation - Fi...
 

Similar to Sherlock Waste the heart-hr-techdemoday-2018.12.07

SharePoint "Moneyball" - The Art and Science of Winning the SharePoint Metric...
SharePoint "Moneyball" - The Art and Science of Winning the SharePoint Metric...SharePoint "Moneyball" - The Art and Science of Winning the SharePoint Metric...
SharePoint "Moneyball" - The Art and Science of Winning the SharePoint Metric...Susan Hanley
 
Making Innovation a Habit
Making Innovation a HabitMaking Innovation a Habit
Making Innovation a HabitJeff Liker
 
Introduction To The Killer Innovation Approach Ver 5
Introduction To The Killer Innovation Approach Ver 5Introduction To The Killer Innovation Approach Ver 5
Introduction To The Killer Innovation Approach Ver 5Phil McKinney
 
Being a Cultural Warrior: 3 Proven Practices for Driving Engagement and Effic...
Being a Cultural Warrior: 3 Proven Practices for Driving Engagement and Effic...Being a Cultural Warrior: 3 Proven Practices for Driving Engagement and Effic...
Being a Cultural Warrior: 3 Proven Practices for Driving Engagement and Effic...Snag
 
Business Hackathons: How to Accelerate Organization Innovation, Collaboratio...
Business Hackathons:  How to Accelerate Organization Innovation, Collaboratio...Business Hackathons:  How to Accelerate Organization Innovation, Collaboratio...
Business Hackathons: How to Accelerate Organization Innovation, Collaboratio...Richardson Consulting Group, Inc.
 
dr Agata Dulnik - Supporting leadership effectiveness during times of rapid o...
dr Agata Dulnik - Supporting leadership effectiveness during times of rapid o...dr Agata Dulnik - Supporting leadership effectiveness during times of rapid o...
dr Agata Dulnik - Supporting leadership effectiveness during times of rapid o...Certes
 
Target’s e-commerce prototypes and Innovation keys in the US
Target’s e-commerce prototypes and Innovation keys in the USTarget’s e-commerce prototypes and Innovation keys in the US
Target’s e-commerce prototypes and Innovation keys in the USE-commerce Brasil
 
Edward Chenard, Innovation in Retail
Edward Chenard, Innovation in RetailEdward Chenard, Innovation in Retail
Edward Chenard, Innovation in RetailEdward Chenard
 
UX STRAT Europe 2019: Tom Ablewhite, Jamie Horne, Foolproof
UX STRAT Europe 2019: Tom Ablewhite, Jamie Horne, FoolproofUX STRAT Europe 2019: Tom Ablewhite, Jamie Horne, Foolproof
UX STRAT Europe 2019: Tom Ablewhite, Jamie Horne, FoolproofUX STRAT
 
Cultivating a Culture of Experimentation
Cultivating a Culture of ExperimentationCultivating a Culture of Experimentation
Cultivating a Culture of ExperimentationOptimizely
 
Global Product Lifecycle - Creating A Lean Enterprise
Global Product Lifecycle - Creating A Lean EnterpriseGlobal Product Lifecycle - Creating A Lean Enterprise
Global Product Lifecycle - Creating A Lean Enterprisestrongandagile.co.uk
 
If You Build It, Will They Come? - How to Increase Learning Adoption
If You Build It, Will They Come? - How to Increase Learning AdoptionIf You Build It, Will They Come? - How to Increase Learning Adoption
If You Build It, Will They Come? - How to Increase Learning AdoptionB.J. Schone
 
How to use perks to increase employee retention
How to use perks to increase employee retentionHow to use perks to increase employee retention
How to use perks to increase employee retentionComptPerks
 
Quickfire for Net Impact
Quickfire for Net ImpactQuickfire for Net Impact
Quickfire for Net ImpactChelsea Souter
 
Next Gen Leaders Report from the AICPA EDGE Conference 2016
Next Gen Leaders Report from the AICPA EDGE Conference 2016Next Gen Leaders Report from the AICPA EDGE Conference 2016
Next Gen Leaders Report from the AICPA EDGE Conference 2016Tom Hood, CPA,CITP,CGMA
 
Cycles: The simplest, proven way to build your business
Cycles: The simplest, proven way to build your businessCycles: The simplest, proven way to build your business
Cycles: The simplest, proven way to build your businessBryan Cassady
 
Becoming agile with Peapod Labs Sr. Product Owner
Becoming agile with Peapod Labs Sr. Product OwnerBecoming agile with Peapod Labs Sr. Product Owner
Becoming agile with Peapod Labs Sr. Product OwnerPromotable
 
Final cycles overview jan 2019 with toolkit
Final cycles overview jan 2019 with toolkitFinal cycles overview jan 2019 with toolkit
Final cycles overview jan 2019 with toolkitBryan Cassady
 

Similar to Sherlock Waste the heart-hr-techdemoday-2018.12.07 (20)

SharePoint "Moneyball" - The Art and Science of Winning the SharePoint Metric...
SharePoint "Moneyball" - The Art and Science of Winning the SharePoint Metric...SharePoint "Moneyball" - The Art and Science of Winning the SharePoint Metric...
SharePoint "Moneyball" - The Art and Science of Winning the SharePoint Metric...
 
Making Innovation a Habit
Making Innovation a HabitMaking Innovation a Habit
Making Innovation a Habit
 
Introduction To The Killer Innovation Approach Ver 5
Introduction To The Killer Innovation Approach Ver 5Introduction To The Killer Innovation Approach Ver 5
Introduction To The Killer Innovation Approach Ver 5
 
Being a Cultural Warrior: 3 Proven Practices for Driving Engagement and Effic...
Being a Cultural Warrior: 3 Proven Practices for Driving Engagement and Effic...Being a Cultural Warrior: 3 Proven Practices for Driving Engagement and Effic...
Being a Cultural Warrior: 3 Proven Practices for Driving Engagement and Effic...
 
Business Hackathons: How to Accelerate Organization Innovation, Collaboratio...
Business Hackathons:  How to Accelerate Organization Innovation, Collaboratio...Business Hackathons:  How to Accelerate Organization Innovation, Collaboratio...
Business Hackathons: How to Accelerate Organization Innovation, Collaboratio...
 
dr Agata Dulnik - Supporting leadership effectiveness during times of rapid o...
dr Agata Dulnik - Supporting leadership effectiveness during times of rapid o...dr Agata Dulnik - Supporting leadership effectiveness during times of rapid o...
dr Agata Dulnik - Supporting leadership effectiveness during times of rapid o...
 
Target’s e-commerce prototypes and Innovation keys in the US
Target’s e-commerce prototypes and Innovation keys in the USTarget’s e-commerce prototypes and Innovation keys in the US
Target’s e-commerce prototypes and Innovation keys in the US
 
Edward Chenard, Innovation in Retail
Edward Chenard, Innovation in RetailEdward Chenard, Innovation in Retail
Edward Chenard, Innovation in Retail
 
UX STRAT Europe 2019: Tom Ablewhite, Jamie Horne, Foolproof
UX STRAT Europe 2019: Tom Ablewhite, Jamie Horne, FoolproofUX STRAT Europe 2019: Tom Ablewhite, Jamie Horne, Foolproof
UX STRAT Europe 2019: Tom Ablewhite, Jamie Horne, Foolproof
 
Implement of action research model of company.
Implement of action research model of company.Implement of action research model of company.
Implement of action research model of company.
 
Cultivating a Culture of Experimentation
Cultivating a Culture of ExperimentationCultivating a Culture of Experimentation
Cultivating a Culture of Experimentation
 
Global Product Lifecycle - Creating A Lean Enterprise
Global Product Lifecycle - Creating A Lean EnterpriseGlobal Product Lifecycle - Creating A Lean Enterprise
Global Product Lifecycle - Creating A Lean Enterprise
 
If You Build It, Will They Come? - How to Increase Learning Adoption
If You Build It, Will They Come? - How to Increase Learning AdoptionIf You Build It, Will They Come? - How to Increase Learning Adoption
If You Build It, Will They Come? - How to Increase Learning Adoption
 
How to use perks to increase employee retention
How to use perks to increase employee retentionHow to use perks to increase employee retention
How to use perks to increase employee retention
 
SIMSREE Consulting Club Newsletter -December 2012
SIMSREE Consulting Club Newsletter -December 2012SIMSREE Consulting Club Newsletter -December 2012
SIMSREE Consulting Club Newsletter -December 2012
 
Quickfire for Net Impact
Quickfire for Net ImpactQuickfire for Net Impact
Quickfire for Net Impact
 
Next Gen Leaders Report from the AICPA EDGE Conference 2016
Next Gen Leaders Report from the AICPA EDGE Conference 2016Next Gen Leaders Report from the AICPA EDGE Conference 2016
Next Gen Leaders Report from the AICPA EDGE Conference 2016
 
Cycles: The simplest, proven way to build your business
Cycles: The simplest, proven way to build your businessCycles: The simplest, proven way to build your business
Cycles: The simplest, proven way to build your business
 
Becoming agile with Peapod Labs Sr. Product Owner
Becoming agile with Peapod Labs Sr. Product OwnerBecoming agile with Peapod Labs Sr. Product Owner
Becoming agile with Peapod Labs Sr. Product Owner
 
Final cycles overview jan 2019 with toolkit
Final cycles overview jan 2019 with toolkitFinal cycles overview jan 2019 with toolkit
Final cycles overview jan 2019 with toolkit
 

Recently uploaded

Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...shyamraj55
 
Azure Monitor & Application Insight to monitor Infrastructure & Application
Azure Monitor & Application Insight to monitor Infrastructure & ApplicationAzure Monitor & Application Insight to monitor Infrastructure & Application
Azure Monitor & Application Insight to monitor Infrastructure & ApplicationAndikSusilo4
 
FULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | Delhi
FULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | DelhiFULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | Delhi
FULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | Delhisoniya singh
 
Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...Alan Dix
 
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking MenDelhi Call girls
 
Unblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesUnblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesSinan KOZAK
 
Breaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path MountBreaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path MountPuma Security, LLC
 
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking MenDelhi Call girls
 
GenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day PresentationGenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day PresentationMichael W. Hawkins
 
Next-generation AAM aircraft unveiled by Supernal, S-A2
Next-generation AAM aircraft unveiled by Supernal, S-A2Next-generation AAM aircraft unveiled by Supernal, S-A2
Next-generation AAM aircraft unveiled by Supernal, S-A2Hyundai Motor Group
 
AI as an Interface for Commercial Buildings
AI as an Interface for Commercial BuildingsAI as an Interface for Commercial Buildings
AI as an Interface for Commercial BuildingsMemoori
 
Pigging Solutions in Pet Food Manufacturing
Pigging Solutions in Pet Food ManufacturingPigging Solutions in Pet Food Manufacturing
Pigging Solutions in Pet Food ManufacturingPigging Solutions
 
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 3652toLead Limited
 
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...HostedbyConfluent
 
Pigging Solutions Piggable Sweeping Elbows
Pigging Solutions Piggable Sweeping ElbowsPigging Solutions Piggable Sweeping Elbows
Pigging Solutions Piggable Sweeping ElbowsPigging Solutions
 
How to Remove Document Management Hurdles with X-Docs?
How to Remove Document Management Hurdles with X-Docs?How to Remove Document Management Hurdles with X-Docs?
How to Remove Document Management Hurdles with X-Docs?XfilesPro
 
CloudStudio User manual (basic edition):
CloudStudio User manual (basic edition):CloudStudio User manual (basic edition):
CloudStudio User manual (basic edition):comworks
 
Hyderabad Call Girls Khairatabad ✨ 7001305949 ✨ Cheap Price Your Budget
Hyderabad Call Girls Khairatabad ✨ 7001305949 ✨ Cheap Price Your BudgetHyderabad Call Girls Khairatabad ✨ 7001305949 ✨ Cheap Price Your Budget
Hyderabad Call Girls Khairatabad ✨ 7001305949 ✨ Cheap Price Your BudgetEnjoy Anytime
 

Recently uploaded (20)

Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
 
Azure Monitor & Application Insight to monitor Infrastructure & Application
Azure Monitor & Application Insight to monitor Infrastructure & ApplicationAzure Monitor & Application Insight to monitor Infrastructure & Application
Azure Monitor & Application Insight to monitor Infrastructure & Application
 
The transition to renewables in India.pdf
The transition to renewables in India.pdfThe transition to renewables in India.pdf
The transition to renewables in India.pdf
 
FULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | Delhi
FULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | DelhiFULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | Delhi
FULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | Delhi
 
Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...
 
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
 
Unblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesUnblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen Frames
 
Breaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path MountBreaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path Mount
 
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
 
Vulnerability_Management_GRC_by Sohang Sengupta.pptx
Vulnerability_Management_GRC_by Sohang Sengupta.pptxVulnerability_Management_GRC_by Sohang Sengupta.pptx
Vulnerability_Management_GRC_by Sohang Sengupta.pptx
 
GenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day PresentationGenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day Presentation
 
Next-generation AAM aircraft unveiled by Supernal, S-A2
Next-generation AAM aircraft unveiled by Supernal, S-A2Next-generation AAM aircraft unveiled by Supernal, S-A2
Next-generation AAM aircraft unveiled by Supernal, S-A2
 
AI as an Interface for Commercial Buildings
AI as an Interface for Commercial BuildingsAI as an Interface for Commercial Buildings
AI as an Interface for Commercial Buildings
 
Pigging Solutions in Pet Food Manufacturing
Pigging Solutions in Pet Food ManufacturingPigging Solutions in Pet Food Manufacturing
Pigging Solutions in Pet Food Manufacturing
 
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
 
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...
 
Pigging Solutions Piggable Sweeping Elbows
Pigging Solutions Piggable Sweeping ElbowsPigging Solutions Piggable Sweeping Elbows
Pigging Solutions Piggable Sweeping Elbows
 
How to Remove Document Management Hurdles with X-Docs?
How to Remove Document Management Hurdles with X-Docs?How to Remove Document Management Hurdles with X-Docs?
How to Remove Document Management Hurdles with X-Docs?
 
CloudStudio User manual (basic edition):
CloudStudio User manual (basic edition):CloudStudio User manual (basic edition):
CloudStudio User manual (basic edition):
 
Hyderabad Call Girls Khairatabad ✨ 7001305949 ✨ Cheap Price Your Budget
Hyderabad Call Girls Khairatabad ✨ 7001305949 ✨ Cheap Price Your BudgetHyderabad Call Girls Khairatabad ✨ 7001305949 ✨ Cheap Price Your Budget
Hyderabad Call Girls Khairatabad ✨ 7001305949 ✨ Cheap Price Your Budget
 

Sherlock Waste the heart-hr-techdemoday-2018.12.07

  • 1. Turn frustration into innovation. How to use technology to engage employees in improvement of the company and turn everyday frustration into innovative ideas?
  • 2. 382 days of learning. Leanpassion’s product Founded in 2005 300+ Customers around the world Over 200 transformations Team of over 50 experts Authors of Lean Strategy
  • 3. 382 days of learning. Leanpassion’s product 50 companies >10 000 users in 15 countries
  • 4. Employees report problems. Together, you decide which are the most important. Add ideas. Vote on the best solutions. Implement the best ideas for the most important problems. How does Sherlock work? Reduce frustration, build engagement and improve the company.
  • 5. Mon. Tu. Wed. Th. Fri. Sat. Sun. Mon. Tu. Wed. Th. Fri. Sat. Sun. How do we make it work? Source: Sherlock Waste users activities within first 2 weeks (XI/2017)
  • 6. Why do you work? 15% Source: “State of global workplace”, 2017, Gallup Institute report employees in the world are engaged at work.
  • 7. What do you do at work? 70% Source: Multi Observation Study research 2014-2017, Leanpassion of the activities do not add value for the Customer and/or are frustrating for the Employee.
  • 8. What do you do at work? 70% Source: Multi Observation Study research 2014-2017, Leanpassion Source: 5000+ reported wastes on the Sherlock Waste platform 2017-2018 1% 3% 8% 9% 10% 11% 17% 20% 21% 0% 5% 10% 15% 20% 25% Blaming Inventory Wasted potential Overproduction Correcting errors Unnecessary motion and transport Over-processing Waiting Searching and explaining Types of problems reported by Sherlock Waste users of the activities do not add value for the Customer and/or are frustrating for the Employee.
  • 9. I go to work which I do not like, to do things that probably nobody needs. Perspective of the employee. Customers are waiting! Deliver results! Be engaged! We are doing a great project! Come on! Give some new ideas! Employee Manager Other employees and teams
  • 10. Perspective of the manager. I expect respect from you (68%) * Give me the opportunity to report problems and support me in solving them (68%) Be open to my ideas (66%) Make me feel the sense of my job and belonging to the company (66%) ... Achieve strategic goals Improve productivity Be Lean, Agile, Scrum, Fit, Eco ... Encourage innovation Be an engaging leader Develop new competences ManagerBoard Management Employee World 4.0 Source: Nationwide Employee Satisfaction Survey, Leanpassion 2018
  • 11. Technology Supported Leadership. Leadership, leadership, leadership Manager
  • 12. Technology Supported Leadership. Leadership, leadership, leadership Technology is (only) a tool
  • 13. Technology Supported Leadership. Leadership, leadership, leadership Technology is (only) a tool Technology Supported Leadership Mon. Tu. Wed. Th. Fri. Sat. Sun. Mon. Tu. Wed. Th. Fri. Sat. Mon. Tu. Wed. Th. Fri. Sat. Sun. Mon. Tu. Wed. Th. Fri. Sat. So N
  • 14. Build culture. Problem is an opportunity to improve 25 s.takes to report a problem in Sherlock Waste.
  • 15. Build culture. Problem is an opportunity to improve Be transparent
  • 16. Build culture. Problem is an opportunity to improve Be transparent Decide on priorities, together 45%of employees in the company had the same problem .
  • 17. Build culture. Problem is an opportunity to improve Be transparent Decide on priorities, together Start with things you can change 11 have the same 2 ideas Katarzyna Nowak Marketing Specialist 2018-06-21 10:02 REPORTED "I sometimes steal coffee, I know I should not, but I can not resist ... let me know if I'm alone! :-) " Coffee frustration
  • 18. Build culture. Problem is an opportunity to improve Be transparent Decide on priorities, together Start with things you can change 34 people have the same 3 ideas Katarzyna Nowak Marketing Specialist 2018-07-22 11:24 REPORTED ’It's very frustrating ... every time it comes to signing a contract with a client the same :( In the Polish version of the contract there are entries in English. I have to manually change entire paragraphs, it takes a lot of time and customers get irritated.’ Records in contracts
  • 20. Build engagement. Have fun Empower and appreciate 22%of users' activities are after working hours (18:00-8:00 and weekends)
  • 21. Build engagement. Have fun Empower and appreciate Share best practices 28%of ideas to problems in a given area were reported by employees from other teams
  • 22. Build engagement. Have fun Empower and appreciate Share best practices You will get business results as a gift >500k PLN in savings
  • 23. 174 users6 weeks Cracow Kuala Lumpur PROOF OF CONCEPT
  • 24. 174 users6 weeks Cracow Kuala Lumpur Business case 163 problems 160 ideas 65 eliminated 204 ’I have the same’ 111 Likes 903 The sum of activities 52 39 27 17 11 17 48 41 21 19 9 21 1 2 3 4 5 6 PROBLEMS AND IDEAS SUBMITTED 52 91 118 135 146 163 48 89 110 129 138 160 1 11 12 20 26 40 0 8 9 11 17 22 1 2 3 4 5 6 SUMMARY Problems Ideas During implementation Implemented
  • 25. 28%ideas are reported by employees from other departments. problems have been solved. 17% 15%people in the world are engaged at work. 22%of users' activities after working hours. 1145263%people indicate the possibility of reporting problems as the most important factor affecting job satisfaction. Why is it worth it? reported problems and ideas by Sherlock Waste users in 12 months.
  • 26. Turn frustration into innovation. http://pl.sherlockwaste.com Bartosz Długokęcki Founder & CEO b.dlugokecki@sherlockwaste.com +48 519 400 318 Marika Brześciańska Head of Business Development m.brzescianska@sherlockwaste.com +48 665 365 560

Editor's Notes

  1. Bo do tego nie trzeba mieć talentu HISTORIA JAK JAPOŃCZYK POWIEDZIAŁ, WSZYTKO ZROBIŁEM ŻLE, GE
  2. Bo do tego nie trzeba mieć talentu HISTORIA JAK JAPOŃCZYK POWIEDZIAŁ, WSZYTKO ZROBIŁEM ŻLE, GE