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Building the Framework: Connecting Users to Relevant, Real-Time Data Webcast Series: Part 2
The document outlines a webinar series focused on building an enterprise framework for collaboration, relevance, and search within SharePoint 2013, led by Reddy Kadasani from Tallan. It discusses the importance of effective information architecture and findability, citing research that reveals inefficiencies in current intranet systems. Key presentations highlight strategies for enhancing user collaboration and integrating various technologies to boost productivity and improve access to relevant information.
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Building the Framework: Connecting Users to Relevant, Real-Time Data Webcast Series: Part 2
- 1. Building the Framework– Collaboration, Relevancy, and Search SharePoint 2013 Webinar Series Reddy Kadasani Director, SharePoint Practice
- 2. WELCOME: About the Speaker ❯Reddy Kadasani ❯ Practice Director for SharePoint and Office 365 ❯ Over 12 years of experience delivering enterprise software solutions: - Planning and envisioning - Architecture - Deployment services
- 3. WELCOME: About Tallan ❯ NationalSystems Integrator ❯ Offices in Hartford, New York, Boston, Tampa, Washington DC, Southern California ❯ Microsoft Partner with Gold Competencies ❯ Clients include Evenflo, Covidien, UBS, McKinsey, Bloomberg, XL Global, and Credit Suisse
- 4. SHAREPOINT WEBINARS Enterprise PortalsStrategy Series Foundations Aug 8th Collaboration and Find-ability Oct 24th Integrated Portals Jan 23rd Information Architecture Find “Relevant” Information Fast Even When on the Move Collaboration, Find-ability, and Mobility BI dashboards, Integrate LOB applications, Business Process Modeling, and Custom Solutions
- 5. ENTERPRISE PORTALS STRATEGYSERIES TECHNOLOGY STACK
- 6. CREATE THE DESTINATION BRINGITALLTOGETHER PERSONALIZETHE EXPERIENCE FOSTERANDREWARD COLLABORATION MAKECONTENTFINDABLE PROVIDETHERIGHT AMOUNTOFGOVERNANCE
- 7.
- 8. TIME WASTED 39% of portalsandintranets have outdatedcontent 45% of users can’t findwhat they are looking for Source: Forrester Research Report, 2010
- 9. IA PROCESS Tallan BluePrintAccelerator
- 10. TAXONOMY DRIVEN PORTALS STRUCTUREDBYFOLDER BY HIERARCHICALASSOCIATIONS UNSTRUCTURED
- 11.
- 12. EVOLUTION OF ENTERPRISECOMMUNICATION
- 13. RIGHT SIZE GOVERNANCE RECOGNIZEPEOPLE 51% LOWER TURNOVER McKinsey, The Social Economy, July 2012
- 14. LET COLLABORATION GUIDEUSERS 20-25%BOOST INPRODUCTIVITY McKinsey, The Social Economy, July 2012
- 15. PERSONAL EXPERIENCE LET USERSTAKE IT WITH THEM 35%REDUCTION INTIME SPENT SEARCHING McKinsey, The Social Economy, July 2012
- 16.
- 17. USING SEARCH TOBRING PEOPLE AND DATA TOGETHER: CONNECTED KNOWLEDGE SOLUTION Finance PEOPLE AND EXPERTISE ASSETS FOLDERS AND LOB DATA DISCUSSIONS AND IDEAS
- 18. MAKE FINDING THINGSFAST FACETED SEARCH
- 19. Building Blocks Result Sources Analogousto federated locations or scopes Query Rules Alters query under given conditions Result Types Determines how results are displayed Search Navigation Tabs for navigation search verticals
- 20. Easily curate, tag,and aggregate content no matter where it lives FINDABILITY TALLAN’S FINDABILITY SOLUTION
- 21. Thank you! Questions forour presenters? reddy.kadasani@tallan.com michael.gerety@tallan.com Follow us: @Tallan blog.tallan.com www.tallan.com SharePoint Offer sharepoint@tallan.com
Editor's Notes
- #4 Goal: Highlight Tallan, but focus on SharePoint Practice.
- #5 Thank you all for taking the time to attend today’s webinar on building a foundation through an effective Information Architecture. Today’s webinar is the first in a series of webinars on creating a strategy to build effective enterprise portals using SharePoint. We have planned out 2 other webinars in this series around social enterprise, Search and Find-ability, and finally what we call the integrated portal. Where we will discuss and demonstrate how to integrate external systems such as LOB applications and BI Dashboards in SharePoint Our objective for this SharePoint strategy series is two fold: Outline a specific process that you can follow to design an enterprise Intranet Portal with productivity, collaboration, and findability at its core… and Share with you tools and techniques that we have found useful from our SharePoint engagements, that you can use to implement exterprise portals
- #7 companies are able to drive value from Enterprise Social : increasing employee engagement, improving team collaboration, building a connected organization, and enhancing business agility.
- #9 In most organizations, the environment for information workers is horribly disorganized and wasteful There are over 100 million intranet and portal users today… Half of them spend three hours or more per week just looking around for stuff, and a quarter, spent four hours or more. One-half of your workforce wastes 10% of their workweek just looking around for stuff. That doesn't even begin to calculate the time they waste redoing work that actually exists somewhere, but they weren't able to find it
- #10 The BluePrint Accelerator is developed based on industry best practices around information architecture and content structure strategies in conjunction with pragmatic and practical experiences. Users are core and central to the success or failure of any system and your intranet is no different. Have you stopped and considered the irony that we spend all our effort trying to make our customers and clients happy but when it comes to our own employees we think a well designed and thoughtful architecture is not important. If your employees can’t find information and get their job done efficiently, how can you expect that to translate into a happy experience for your customers and clients. Coming back to the core tenants of the blueprint, we argue that if we can identify the audience profile of your intranet/extranet portal, inventory their needs and workflows, then the task of actually categorizing and organizing your content becomes that much more easier. Once this is done, we translate that into taxonomies and in some cases ontologies. What you get in the end is a well thought of, intuitive site structure, and user interface… where the user is king! Adoption then becomes automatic….
- #11 A Taxonomy-driven portal, with search as the main vehicle for finding content. Whether the content is stored in folders, across various sites in your farm, you can find the information using search. Instead of users searching content by say title of the document they can use business terms to find what they are looking for
- #12 Social in the consumer space has been growing at an unprecedented pace over the past few years Social has clearly rewired the way we communicate in our personal lives, and businesses that have started adopting social in the enterprise are seeing it change the way people get things done at work But when you come to think about it, this is similar in a lot of ways to the way other communication tools have evolved, starting in the consumer world and then entering the enterprise, completely redefining the way we work together…
- #13 The basic premise of social technologies is around open conversations and personal connections. In a world where the pace of innovation has increased dramatically over the last few decades, agility is key. Open conversations and personal connections increase the agility of an organization by helping people connect the dots in an ever-changing world. Enterprise Communication has significantly evolved over the past few decades– each new major innovation doesn’t just impact how we communicate, but re-defines how we get work done. The way social is now evolving to be an enterprise communication tool is similar in a lot of ways to how other communications tools, such as email or IM (instant messaging), have entered the enterprise and completely changed the corporate landscape.
- #14 Engaged employees are enthusiastic about their work, they are fully involved in the way an organization works and act in a way that furthers the goals of the organization; in short – they’re doing everything they can to help make a company successful. If you want to introduce social technologies in your organization, you need to think about how best to get employees motivated and interested. One of our clients for instance setup competitions between the various teams in their organization. The articles and blogs that got the most likes and hits got to be in listed as the “featured articles” for the month. So think about strategies to get people involved, and when they do recognize them. Another example is the concept of badges. Social technologies enable companies to remove communication barriers and help employees have a real voice in making the company better – this voice can be heard at all levels and across all geographies. Studies have shown that organizations that have ‘engaged employees’ are more profitable, have higher productivity, and significantly lower turnover. Here you can see that Social technologies go far beyond having simple conversations – they contribute to empower employees to the degree that they both have the tools, and the want to drive positive change across the company.
- #15 Team collaboration drives innovative companies, and today’s companies need to move quickly in order to compete. To do that their teams need to: connect, learn from each other, share knowledge, and work together. Organizations that have started to embrace social technologies are starting to see considerable productivity increases . Some of the things that social enables is, coordinate tasks among team members, share information, find people, even talk and see each other around the world
- #16 Connected Organization is about taking the ‘traditional’ intranet, and making it more dynamic and mobile. To improve user adoption, you have to embed social anywhere where people are getting work done, whether it’s a different device or a different application
- #18 So why is search important and what is different in 2013 search as compared to the previous versions Search is front and center in 2013 Completely re-architected to include the FAST search technologies Since search crawls all content, it makes perfect sense to utilize search to find relevant information and relationships among that content. So lets talk a little bit more about “Finding relevant content” and “Relationships“ between content Now Explain the slide