Shannon Tantlinger has experience in project management, customer service, and software proficiency. She currently works as an Associate Project Manager at SAP America tracking projects, ensuring timelines and budgets are met, and assisting other managers. Prior experience includes internships implementing software, processing admissions, and bank teller work demonstrating skills in collaboration, problem-solving, and learning new systems.

1. SHANNON TANTLINGER
119 Bent Tree Dr ● West Chester, PA 19380
Cell: 724-994-8087
E-mail: stant1994@gmail.com
EXECUTIVE SUMMARY
I have a proven ability to establish and maintain strong collaborative relationships. My experiences include customer service,
operating multiple computer software systems, as well as, being a leader and follower within organizations. I have a reputation
for quickly grasping complicated concepts and being proactive in finding cost-effective solutions to company-wide problems.
PROFESSIONAL EXPERIENCE
Associate Project Manager, SAP America, Inc. – Newtown Square, PA 07/2016 – Present
 Responsible for tracking projects in SAP financial system
 Helps ensure projects are on time and within budget by working with Project Teams
 Assists in training other Associate Project Managers with financial tracking tasks
 Works with Project Teams and Market Unit Management to ensure accurate forecasted hours, revenue and costs
Cloud Project Management Intern, SAP America, Inc. – Newtown Square, PA 02/2016 – 07/2016
 Worked alongside Project Managers to learn the project execution process and Agile Methodology
 Managed the Global Cloud Service Center mailbox and distribute tasks among Project Managers
 Completed functional testing for SAP products in development
 Assisted in handling customer incidents using the SAP BCP system
 Participated in monthly project management trainings and meetings
McKenna Business School Teaching Assistant, Saint Vincent College – Latrobe, PA 09/2015 – 02/2016
 Assisted Professor Robert Markley with the logistics of the SAP Business One Program
 Worked with employers to schedule interviews for the summer 2016 internships
 Helped prepare students for the SAP Business One case study workshop
Implementation Consultant Intern, BatchMaster Software – Laguna Hills, California 05/2015 – 08/2015
 Learned the processes and skills needed to implement BatchMaster Software for SAP Business One
 Trained in BatchMaster Software concepts and add-ons while taking part in Project Team and Customer meetings
 Hands on experience with the system while creating documents for Consultant and Customer use
Admissions Work Study, Saint Vincent College – Latrobe, PA 08/2012 – 05/2015
 Processed student inquiries about Saint Vincent and led tours for prospective students and families
 Filed, organized, and scanned paperwork and student applications
Intern Teller, Standard Bank – Ligonier, PA 05/2013 – 07/2014
 Entered customers’ transactions into computers in order to record transactions and issue receipts
 Cashed checks and paid out money after verifying that signatures are correct
 Balanced currency, coin, and checks in cash drawers at ends of shifts
CERTIFICATIONS
Certified Associate in Project Management, Microsoft Project Orange Belt
SOFTWARE PROFICIENCY
SAP Business One, SAP Jam, SAP CRM, SAP BCP, Version One, Microsoft Office Suite, SAP PtD System, Microsoft Project
Application of Lean Tools: PDCA, 5S, Root Cause Analysis, Bottleneck Analysis, Kaizen, Value Stream Mapping, Kanban
EDUCATION
SAINT VINCENT COLLEGE, Latrobe, PA – May 2016
Bachelor of Science in Accounting - Operational Excellence Minor
Saint Vincent College SAP Business One Program