Shanie Richards is an experienced administrator with bookkeeping qualifications and skills including administration, customer service, and bookkeeping. She has over 10 years of experience in various office roles such as community carer, senior community carer, and home carer. Currently, she works as a Sage and bookkeeping tutor at Pembrokeshire College and Learning Pembrokeshire. Her qualifications include AAT Level 2 and 3, Sage Accounts, Sage Payroll, and Introduction to Bookkeeping.

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SHANIE RICHARDS
6 Belle Vue Terrace, Pembroke Dock, Pembrokeshire, SA72 6NL
Telephone: 01646 687830 07496 710827
Email: shanie1981@hotmail.co.uk
Personal Profile
An organisedandefficientadministratorwithexperience in arange of offices. Excellentcommunication and
organisational skillsalwaysensuring accuracywithinmywork. Bookkeepingqualifications&experience held.
Skills
Administration
 Good knowledgeof MicrosoftOffice andaccurate typingskills
 Planningandpreparingstaff rotas – adjustingthese tomeetholiday/sicknesscover
 Collatingandcheckingstaff hoursandmileage claimstosendtoheadoffice
 Able toprioritise workloadtoensure smoothrunningof office
 Preparingwagesandmanagingexpensesclaims
CustomerService
 Confidenttelephonemanner
 Skilledatcommunicatingwithcustomerstomeettheirneeds
Bookkeeping
 Manual andcomputerisedsalesandpurchase ledgercontrol experience
 Accurate data entry
 Processingsalesinvoices,receiptsandpayments
 VATcompletion
Employment
Sage and BookkeepingTutor, Pembrokeshire College,2014 – Present
Sage and IT Tutor, LearningPembrokeshire,2013 - Present
CommunityCarer, Care InHand, July2009 – August2009
SeniorCommunityCarer, CaldeyCare, March 2009 – July2009
Home Carer, PembrokeshireCountyCouncil,September2008 – March 2009
Qualificationand Training
AATLevel 2 and 3, Award inEducationand TrainingLevel 3, Sage Accounts,Sage Payroll,Introductionto
Bookkeeping,ECDLEssentialsandExtra(computerqualification),First Aid,RSA WordProcessing,7GCSE gradesA-C
includingMathsandEnglish.
Interests
Helpingpeoplewithbookkeeping, treasurerof mychildren’sschoolsPTA, playingdartsfora local teamand sewing.
References
Available onrequest.