David Akinola has over 20 years of experience in customer service, warehouse, and production roles. He has excellent communication skills in English, Spanish, and French. He is trustworthy, presentable, and able to provide good customer service. His qualifications include an SIA license and certificates in IT user skills, customer service, and event stewarding. Currently he works as a warehouse assistant for WHSmith, responsible for accuracy, quality and meeting deadlines.

1. DAVIDAKINOLA
Address:100TempsfordAvenue,Borehamwood,Hertfordshire WD6 2NU
CONT.07423215839
Email:gbemidavi@yahoo.co.uk
Personal Profile
A friendly,trustworthyandpresentable personwithpreviousCustomerServiceexperienceworking
inRetail andthe Hotel Sector,holdsacurrent SIA licence,able follow instructions,listento
customersrequirementsandmeettheirneeds,usesowninitiative,abletomeettargetsand
companyobjectives,wouldmake astrongadditiontoanyteam.
SkillsandAbilities
• Excellentcommunicationskills,fluentinEnglish,SpanishandFrench
• Goodinterpersonal skillsandhasa professional telephone manner
• Deliversgoodcustomerservice andcare,able toresolve problemseffectively
• Goodknowledge of MicrosoftOfficeapplicationsincludingWordandExcel
• Contributesideaswhenworkingaspartof a team andsupportscolleagues
• AdherestoHealth&Safetyregulationsandcompanypoliciesand procedures
ProfessionQualification
* SIA Licence 2014
* BCS Level 2 certificate inITUser skills 2012 -2013
* NCFE level 2certificate inCustomerService &Knowledge 2012
* NCFELevel 2 inUnderstandingStewardingatspectatorsEvents2012
* NCFELevel 2 Certificate incustomerService 2012

2. EmploymentHistory
Warehouse Assistant 2014-to present
WH. Smith,Borehamwood,WD6
• Responsible forpicking,packing,sorting,accuracyandgeneral small assembling
• Ensuringall workisof highquality,taskcompletedwithinstrictdeadlines
• Accessordersusinga database toselectcorrect productsandamounts
Warehouse Operative 2013-2013
Amazon,Hemel Hempstead
• Operatingacomputerand pickingandpackinginaccordance to the orders.
• ArranginggoodsandproductsintoboxesreadyfordistributiontoAmazoncustomers
CustomerService Assistant 2010-2010
All Aboard – CharityShop,BorehamwoodWD6
• Dealingwithcustomerenquires,operatingthe till andtakingpayments
• Steamingclothing,sortingoutdonationstoplace productsonshopfloor
• Replenishmentof stock,ensuringthatthe store iskeptcleanand tidy
CustomerService/Receptionist/Nightporter 2007-2009
Elstree Inn(ShelleyRoad),Borehamwood WD6
• Greetinganddirectingvisitors,answeringenquiries,checkingguestsInandOut
• Administrativedutiessuchassortingmail,Faxing,answeringincomingcalls,taking payment,
updatingthe database,bookingappointments/rooms
• SupportandassistguestwiththeirComputer/LaptopandITHelpdesksupport
• Monitoring,observingandreportinganysuspiciousbehaviouroractivity,attendingtothe guest
if there isany concernscomplaints,orspecial requests.

3. HandypersonandMaintenance Assistant 2005-2006
Blue ArrowAgency,Borehamwood,WD6
• Carriedoutgeneral handymantasksincludinghangingpictures,painting,drywall repair,welding,
movingandinstallingfurniture foroffice relocations
• Maintenance worksuchas plumbing,productionof motorparts,Aluminiumaccessories,
electrical,andmechanical lightingandgeneral maintenance dutyandITInstallation
Production/Mechanical Technician 2001-2004
AluminiumDissarollo andWelding,Spain
• Weldingof beams,fabrication,machineries,alsopartof Automotive Production
• AssembledSuccoDoors/WindowsandEuropeansDoors/Windows
• Cutting,Drilling,FillingandSolderingwithCopperwire andorSolderinglead
• Engineeringtask,electrical,mechanical,lighting,Machine andI.TInstallation
Telesales/SalesRepresentative 1996-1998
ComputerCompanyPoligonoIndustrial,Spain
• Answeringcalls,bookingappointments,ITHelpDesk, enterandupdate database
• Representingthe companyintroducingandsellingnew productssuchasI.Tproducts (Hardware
and Software) tocustomergeneratingsalesandleadingtothe creationof new branchesand
promotions
ProductionSupervisor 1985-1989
TowerAluminiumCompany,Nigeria
• Manufacturingof Aluminiumproducts(cookingpotsandplates) forCompanies
Educationand Training
Universityof Westminster,London 2010-2010

4. • PostGraduate DiplomainManagement(uncompleted)
JamesThornton,LondonSW1 2008-2009
• HND inComputing
SouthamptonCollege,London 2004-2006
• ComputerMaintenance Level 1and 2
Institute of Worksand Employment,Spain 1998-1998
• DiplomainMarketing
Sussex College of Technology,USA 1989-1991
• BSc inProductionEngineering
OmotFire ProtectionEngineeringLtd,Nigeria 1983-1983
• DiplomainSafetyOfficersTrainingcourse
OyoTechnical College,Nigeria 1973-1978
• Technical Certificate (Part1and 2)
IbandanGrammar School,Nigeria 1973-1978
• GCSE equivalent:Geography, History,Maths,Government,English,Art
English,ChemistryandPhysics
HobbiesandInterests
I love watchingfootball,Referencesavailable uponrequestenjoyreadingandkeepinguptodate
withcurrentaffairs.
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