Shango provides a cloud-based platform designed to cloudify, extend, and accelerate legacy telco services while simplifying onboarding for service providers. It integrates various services, streamlines processes, and automates workflows through standardized APIs and templates to enhance efficiency and customer experience. The platform supports a marketplace ecosystem and allows for easy integration with third-party services and billing systems, addressing the complexities of traditional telco operations.

1. Platform Overview

2. What is Shango?
Shango’s Core Technology delivers…
• ‘Cloudification’ or Cloud Enablement of legacy telco
services and processes
• Extension to new services
• Acceleration of on-boarding customers

3. Today’s Service Providers
Problem Statement
SERIVICE
PROVIDERS
3RD PARTY CHANNELS ENTERPRISES
Legacy Processes to
TECHNOLOGIES Orchestrate and
Manage Services Wide set of channels Disparate and large
to market with scale set of unique
Large set of services (create, provision, bill,
varying skill levels, customers
coming from multiple service, communicate,
product portfolios and
external and internal repeat)
customer sets
vendors
Manual/Swivel Chair Provisioning and Service Orchestration
100’s of Demanding
Suppliers (new Lack of Channel
Complex, Often Independence Customers
and old) Manual
Processes

4. Cloudification Extension Acceleration
of Legacy Network to New Services with Templated
Services & Systems Processes
• Implement Shango’s • Quickly and easily • Automate additional
Translational API on-board new cloud business processes;
based services expose channel &
customers
Internal process efficiency and Partner enablement
Shango Wholesale Telco Services

5. Cloudification
of Legacy Network
Services & Systems

6. Cloud Enablement
Cloudification of legacy services and processes
Why Cloudify?
• Providers need an authoritative solution for
their disparate systems and business rules
How we’re doing it:
• By creating standardized data and workflow
models that are platform independent

7. Complex reality with Legacy
Wholesale Telco and Database Services
Service Provider
Partners/Customers
CRM Billing Other
Platform Platform Platforms
Back office
Custom integration to each low-level API
ENUM WIRELESS
Telco Database TERM
Services DID/ORIG
DNS
LNP TERM
CSR Telco BILLING
E911
Marketplace
TERM
SMS
TERM

8. Integrate Once with Shango…
Service Provider
Partners/Customers
CRM Billing Other
Platform Platform Platforms
Back office
Centralized Management Interface and User Profile Manager
Translational API
Telco Database Telco
Services Marketplace

9. Cloudify Legacy Systems
Standardized
Service Provider
Applications
Partners/Customers
CRM Billing Other
• Number Porting Platform Platform Platforms
• DID Rate Management
• Phone Number Activation Back office
• TN Management
Centralized Management Interface and User Profile Manager
Translational API
Telco Database Telco
Services Marketplace

10. Extension
To New Services

11. Extension to new services and
processes
Why Extend?
• Customers want simplified and easily
delivered new service offerings.
How we’re doing it:
• By creating a marketplace and ecosystem of
integrated services available in Shango.

12. Extension to new services and
processes
Shango is pre-integrating to Key Platforms:
– Class 4 and 5 Softwitches: Broadworks,
MetaSwitch, Sonus, Sansay, NetSapiens, and more
– LNP Service Order Admin: Integration to NPAC
and CSR/LSR Gateway for number portability
– Billing: Integrate with your Telco Billing provider
or utilize Shango’s Pre-integrated Telco Billing

13. Leverage Shango to Onboard & Manage 3rd Party Platforms
and Services
Service Provider
Partners/Customers
CRM Billing Other
Platform Platform Platforms
Back office
Centralized Management Interface and User Profile Manager
Translational API
•Telco Database Services Shango
Hosted Security/ Mobile/
• Telco Marketplace Hosted
PBX Storgae Web Starter Apps

14. Leverage Shango to Onboard & Manage 3rd Party Platforms
and Services
Service Provider
Partners/Customers
CRM Billing Other
Platform Platform Platforms
Back office
Centralized Management Interface and User Profile Manager
Translational API
•Telco Database Services Service Delivery
• Telco Marketplace Platforms

15. Leverage Shango to Onboard & Manage 3rd Party Platforms
and Services
Standardized
Service Provider
Applications
Partners/Customers
CRM Billing Other
• Flow through provisioning Platform Platform Platforms
• User migration between
platforms
Back office
• Ticketing
• Hosted PBX
• Billing
Centralized Management Interface and User Profile Manager
Translational API
•Telco Database Services Service Delivery
• Telco Marketplace Platforms

16. Accelerate
With Standard Process
Templates

17. Acceleration of on-boarding of
customers
Acceleration of on-boarding of customers
Why Accelerate?
• Quicker revenue, faster service, happier
customers!
How we’re doing it:
• By creating standardized customer templates
for provisioning, migration, integration, and
deployment

18. Process Automation Templates
Service Provider Partners/Customers
CRM Billing Other
Platform Platform Platforms
Back office
Custom Process Templates Standard Process Templates
Centralized Management Interface and User Profile Manager
Translational API
•Telco Database Services Service Delivery
• Telco Marketplace Platforms

19. Process Automation Templates
Standardized
Applications
Service Provider Partners/Customers
• Reseller provisioning CRM Billing Other
interface
• End-user self-management
Platform Platform Platforms
• Role Based provisioning
Back office
Custom Process Templates Standard Process Templates
Centralized Management Interface and User Profile Manager
Translational API
•Telco Database Services Service Delivery
• Telco Marketplace Platforms

20. SHANGO PRODUCT OFFERINGS
Cloudify Extend Accelerate
Telco 3rd Party Shango Automated
Telco
Market Service Hosted Process
Wholesale Database
place Delivery Telco Apps Templates
Telco Services
Services Platforms
Services
Shango API And PLATFORM
Access & Manage

21. Choices for Service Providers…
OSS/BSS Vendors Provisioning White Label Cloud Platforms as
Systems Vendors Vendors with Telco a Service
Shango Shango Shango Shango
Advantage: Advantage: Advantage: Advantage:
Only cloud based Only cloud based that • High-scale and • Platforms Only:
offer that also: also: very low costs Massive
• Provides telco or • Platform/carrier seats and customization
BYO with agnostic services and Integration
standardized UI • Enables • Enable any third necessary
for both standardized party service or
• Is Softswitch process across all platform in
agnostic platforms addition to your
• Is multi-tenanted • Is multi-tenanted own

22. Shango’s Unique Value Proposition
Fully Cloud-Based Services Activation & Orchestration Platform
that enables service providers to access and manage:
• Legacy database or telco services
• 3rd Party Service Delivery Platforms
And/or Leverage
Shango hosted applications and telco services
----
Use our services, bring your own – or both.
Either way, Access & Management processes are
standardized to accelerate your Business!