ServiceNow Vancouver General Availability (GA) release has launched an array of new features and advancements that promise to alter the way businesses operate and provide value. This release incorporates Generative AI (GenAI) which uses artificial intelligence to improve automation, give predictive insights, and optimise decision-making throughout the platform’s capabilities. It’s a big step forward in simplifying procedures, streamlining operations, and providing excellent client experiences. Let’s explore the top five features of the ServiceNow Vancouver release in this ppt.