Getting found on the Web used to be easy. You'd put up a website, fill it with keyword-rich content, cajole a few links out of your friends and partners, and there you were. SEO (Search Engine Optimization) was a relatively easy and profitable exercise.
Those days are over. Online marketing is now more important than ever, and the rules have changed. The old tricks not only don't work, they can be worse than doing nothing.
Today, the total number of active websites worldwide is approaching 1 Billion. Thats websites, not pages. The odds are against you and getting worse, and not just because of the numbers. Search engines have been sending free customers to your website for years, and theyre not going to give it away anymore.
In SEO and Online Marketing, we're going to take a look at this rapidly evolving landscape. You'll learn what's happening, why it's happening, and what your business needs to do now to compete and win.
2. 2
Topics
How do your business objectives relate to those of
the Search Engines?
How to tell if your website has been penalized by
Google
Converting more website visitors into leads
The overlap between SEO and PR
Strategies and pitfalls in Pay-Per-Click advertising,
including some amusing case studies
The role of Marketing Automation in your business
3. 3
Your Online Marketing Objectives
In a nutshell:
Drive more prospects to your website
Convert a higher percentage of website visitors
into leads
Convert a higher percentage of leads into sales
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Actualizing Your Objectives
More prospects to your website
– Better search ranking for strategic keywords
– More referral traffic from other sites
– Efficient on-line advertising / low CPC
– Fewer “missed opportunities”
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Actualizing Your Objectives
Higher percentage of website visitors
converting into leads
– Improve website user experience
– Attractive offers geared to the right audience
– Reduce “friction”
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Actualizing Your Objectives
Higher percentage of leads converting into
sales
– Compelling use cases / business justification
– Prompt follow-up
– Effective lead nurturing
10. 10
In a nutshell:
More advertisers
More people clicking on ads
Charge a higher CPC
Google’s Business Objectives
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Satisfy two stakeholders:
Search users
– Provide the most “relevant” results
Investors
– Generate more revenue from ads
Not: “Push lots of traffic to your site so can
make lots of money”
Google’s Business Objectives
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Phones & Tablets represent a
growing share of search and
browsing platforms
– 25% of Americans only access the Internet via
mobile devices (Forbes, 11/12/2013)
– Mobile clicks outperform desktop clicks in
terms of sales by as much as 3x (Wordstream)
…and speaking of platforms…
23. Mobile-Ready:
– Mobile = now 28% of website visits, + 67% Y/Y
– Examples:
– http://www.getskeleton.com/
– http://electricpulp.com/
– http://www.impactdialing.com/
– http://www.salesforce.com/
Responsive website design
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Website audit
– Technical / Structure / Content
– Link profile
– Reputation profile
Keyword research & page assignments
On-page SEO
– Titles, Descriptions, internal links, alt-tags, etc.
In-bound link building
Content development – website, blog
Social / market engagement
A professional SEO process
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An effective website is a “portal” for its visitors
– Increase conversions and engagement offsets drop in
pages/visit and time-on-site
– Self-service, site search, clear call-to-action, etc.
– Examples:
http://www.redtailsolutions.com
http://www.freshbooks.com/
http://systemexperts.com/
https://www.surveymonkey.com/
Website best practices
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What drives search rankings?
Website content and structure
Usage and placement of keywords
Inbound links
Social media engagement
Website visitor engagement
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Social Engagement & Content
Your website is your marketing hub.
Social engagement drives website traffic and
conversions
email
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Content Strategy
All assets should be based on:
– Thought leadership for execs
– Demos, case studies and 3rd party validation (e.g.
testimonials) for decision makers
– Tips and resources for customers
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Content assets that work
Blog posts
Webinars – live and on-demand
E-books
White papers
Video
Case studies and best practices
Presentations – Slideshare and Brainshark
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YMYL – Your Money or Your Life
– Potential impact on future health, wealth or happiness of users
Financial info
Medical info
Legal info
E-A-T – Expertise / Authoritativeness / Trustworthiness
– Positive vs Negative reputation
Site reviews
News articles
BBB ratings
Google’s Quality Rater Guidelines
Forbes.com – July 18, 2014
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Press releases generate in-bound links
– But don’t boost search rankings like before
Website Content – crisp, engaging
Third-Party Web 2.0 Content / Reputation
– Online industry publications
– Review sites
– Bloggers
– Forums
SEO and PR
35. Traffic
This: instead of This:
site:www.yoursite.com comes up empty
Google Webmaster Tools
35
How to tell if your site got nuked
46. Two real-life Do-It-Yourself examples:
– Keyword Soup
– The Hallmark Shuffle
How to Lose Money on Pay-Per-Click
47. 47
Regional pest exterminator
Average spend of $8,000 per month on
Google AdWords clicks
AdWords account managed by the business
owner with help from Google until we took
over in January, 2012
Keyword Soup
48. Before and After
Before After
% Spent on totally bogus keywords 24.7% 4.1%
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About $2,000 per month wasted on totally
bogus keywords
49. Keyword Soup Examples
ants in my pants game
how do ants move on those tiny legs
alvin and the chipmunks
swot analysis (about $8 per click!)
squirrel meat
1997 maxima power ant
bed bath and beyond
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(Pests you didn’t know existed)
50. More Keyword Soup Examples
mortar and pestle
powerpoint terminates suddenly
where can I buy german roach
how to get taller
homeless man ant got no rent
i ant got no iphon
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(So many needs, so little time)
51. Even More Keyword Soup
do squirrels sleep
what is the name for a female raccoon
worlds biggest rat
pictures of bedbugs
pictures of bedbug bites
are bedbugs asexual
aesop’s ants working all day long
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(Pests for the intellectually curious)
52. But it gets worse…
Before After
Click-Through-Rate 1.03% 3.55%
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Poor keyword choices lowers CTR
Lower CTR reduces your Quality Score
Reduced Quality Score increases cost per click
53. The Backstory:
– B2B client provides Internet “plumbing”
– A competitor exits the business (later acquired)
– Client runs ads for product name “Contendo”,
offering a migration path
Example #2 – The Hallmark Shuffle
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Adwords, Bing and LinkedIn PPC can attract
highly targeted traffic BUT platforms are tricky
– Competition is fierce, so clicks are expensive
– Adwords default settings optimize Google’s income
Devote internal resources to develop great
offers and assets to convert paid traffic into
leads. Conversion is key!
Online advertising recommendations
59. Business development challenge
59
• Find the
good ones
• Close the
hot ones
• Tell the
story
• Craft the
message
Content Media
Marketing
Automation
Sales CRM
60. Marketing Says:
– Sales isn’t following up on the leads we give them
– Sales won’t provide feedback on lead quality
– How can I calculate the ROI of marketing programs?
– I know we’re leaking prospects out of the funnel
Sales Says:
– I waste a lot of time calling people who will never buy from me
– Most of the “leads” I get from marketing are junk
– I can’t afford to spend my time cold-calling marketing’s list, let alone
record the results in the CRM!
– Too many distractions, I’m struggling to focus my time on closing
sales
Marketing vs Sales
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Manages the lead-to-sale process
Complementary to CRM
One-to-One marketing on a large scale
Marketing Automation Software
63. 63
Web analytics at the individual level
Business database integration
Lead scoring
List segmentation
Drip email campaigns
Create sequences via drag and drop
Create and host instrumented landing pages
CRM integration via connectors / API
Social media integration
Key features to look for