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Сall-tracking в полза на онлайн маркетинга:
намаляне на стойността на лийда с 30-50%
Константин Червяков
CCO Ringostat
k.cherviakov@ringostat.com
https://www.facebook.com/kostiantyn.cherviakov
+359 875 500-330
Какво ще да говорим?
● Проследяване на източници на телефонните обаждания — обикновена
функция или мантра за всеки бизнес?
● Пропуснати обаждания — най-добрият подарък за конкурентите.
● Кейс за небрежни оператори: доверие или контрол.
● Кейс: увеличение на конверсиите с 48% за 2 седмици.
● Кейс в българска ниша: как да се намали стойността на доведения лийд.
Half the money I spend on
advertising is wasted; the trouble
is I don’t know which half.
© John Wanamaker
1. Call tracking — it’s the mantra for every business
Conversion — target action
Online OfflineOrders ! Calls ?
From 30% to 100% of website
conversions are made by phone call
1. Call tracking — it’s the mantra for every business
1. Call tracking
Subject: Medical services
Sessions: more than 1000 per day
Country: Bulgaria
Advertising budget: more than $6000 per month
Case #1
1. Call tracking — it’s the mantra for every business
1. Call tracking
Before call tracking implementation
1. Call tracking — it’s the mantra for every business
After 30 days
1. Call tracking — it’s the mantra for every business
Campaings
1. Call tracking — it’s the mantra for every business
1. Call tracking — it’s the mantra for every business
1. Call tracking — it’s the mantra for every business
Keyword Spends Calls
Buy flashlight 400 40
Cool boots 250 10
Great hat 200 0
Leather coat 300 20
1. Call tracking — it’s the mantra for every business
Ringostat customers statistics:
● missed calls — 24,7%
● waiting time — 21 seconds
● average duration — 80
seconds
2. Missed calls — is the best gift for your competitor
2. Missed calls — is the best gift for your competitor
2. Missed calls — is the best gift for your competitor
What the f…?!
Case #2
Subject: medicine
Sessions: 300-400 per day
Country: Ukraine
PPC advertising budget: 500-800 BGN per month
2. Missed calls — is the best gift for your competitor
Manager records during 14 days
30 calls
Real data during 14 days
2. Missed calls — is the best gift for your competitor
3. Callback — increase your conversions easy
3. Callback — increase your conversions easy
3. Callback — increase your conversions easy
Case #3
Благодаря Ви за вниманието
Константин Червяков
CCO Ringostat
k.cherviakov@ringostat.com
https://www.facebook.com/kostiantyn.cherviakov
+359 875 500-330

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Сall-tracking в полза на онлайн маркетинга: намаляне на стойността на лийда с 30-50%.

  • 1. Сall-tracking в полза на онлайн маркетинга: намаляне на стойността на лийда с 30-50% Константин Червяков CCO Ringostat k.cherviakov@ringostat.com https://www.facebook.com/kostiantyn.cherviakov +359 875 500-330
  • 2. Какво ще да говорим? ● Проследяване на източници на телефонните обаждания — обикновена функция или мантра за всеки бизнес? ● Пропуснати обаждания — най-добрият подарък за конкурентите. ● Кейс за небрежни оператори: доверие или контрол. ● Кейс: увеличение на конверсиите с 48% за 2 седмици. ● Кейс в българска ниша: как да се намали стойността на доведения лийд.
  • 3. Half the money I spend on advertising is wasted; the trouble is I don’t know which half. © John Wanamaker 1. Call tracking — it’s the mantra for every business
  • 4. Conversion — target action Online OfflineOrders ! Calls ? From 30% to 100% of website conversions are made by phone call 1. Call tracking — it’s the mantra for every business
  • 5. 1. Call tracking Subject: Medical services Sessions: more than 1000 per day Country: Bulgaria Advertising budget: more than $6000 per month Case #1 1. Call tracking — it’s the mantra for every business
  • 6. 1. Call tracking Before call tracking implementation 1. Call tracking — it’s the mantra for every business
  • 7. After 30 days 1. Call tracking — it’s the mantra for every business
  • 8. Campaings 1. Call tracking — it’s the mantra for every business
  • 9. 1. Call tracking — it’s the mantra for every business
  • 10. 1. Call tracking — it’s the mantra for every business
  • 11. Keyword Spends Calls Buy flashlight 400 40 Cool boots 250 10 Great hat 200 0 Leather coat 300 20 1. Call tracking — it’s the mantra for every business
  • 12. Ringostat customers statistics: ● missed calls — 24,7% ● waiting time — 21 seconds ● average duration — 80 seconds 2. Missed calls — is the best gift for your competitor
  • 13. 2. Missed calls — is the best gift for your competitor
  • 14. 2. Missed calls — is the best gift for your competitor What the f…?!
  • 15. Case #2 Subject: medicine Sessions: 300-400 per day Country: Ukraine PPC advertising budget: 500-800 BGN per month 2. Missed calls — is the best gift for your competitor
  • 16. Manager records during 14 days 30 calls Real data during 14 days 2. Missed calls — is the best gift for your competitor
  • 17. 3. Callback — increase your conversions easy
  • 18. 3. Callback — increase your conversions easy
  • 19. 3. Callback — increase your conversions easy Case #3
  • 20. Благодаря Ви за вниманието Константин Червяков CCO Ringostat k.cherviakov@ringostat.com https://www.facebook.com/kostiantyn.cherviakov +359 875 500-330