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EMBEDDING
SUSTAINABILITY,
AUTHENTICALLY
, INTO YOUR
NARRATIVE
Communication that Matters
Communication that Matters
Communication that Matters
Communication that Matters
FEAR HOLDS
PEOPLE BACK
80%
believed that the
majority of brands
do not have a unique
or genuine position
on sustainability.
67%
believed that
most companies
did not have an
overarching vision
for their
sustainability
commitments.
86%
agreed that
‘driving positive
change beyond your
company’s footprint’
is needed to be
recognised as a
sustainability leader.’
Communication that Matters
Communication that Matters
SUSTAINABILITY
IS SILOED
Communication that Matters
“
Sustainability is still
largely buried in
corporate functions
unless it is fundamental
to a brand
or company purpose.
Financial Services sector respondent,
Sefiani Sustainability Communications Survey,
March 2022
Communication that Matters
EMPLOYEES
WANT TO
BE ACTIVE
PARTICIPANTS
Communication that Matters
What do employees
want when it
comes to sustainability?
More opportunities
to shape it.
Industry respondent,
Sefiani Sustainability Communications Survey,
March 2022
“
Communication that Matters
LEADERS
NEED THE
COURAGE TO
COMMIT TO
CHANGE
Communication that Matters
This is no longer a PR
exercise. Scrutiny is high,
there is no tolerance for
greenwashing or spin. Leaders
need to be willing to openly
state aspirations and publicly
hold themselves to account on
the way there.
Industry respondent,
Sefiani Sustainability Communications Survey, March
2022
“
Communication that Matters
EFFECTIVE
COMMUNICATION IS
KEY TO THE SUCCESS
OF SUSTAINABILITY
STRATEGY
Communication that Matters
Communication that Matters
SCORE Framework
Simplify
Make your
purpose
simple and
convincing.
Connect
Make sure
your purpose
connects with
practice.
Own
Boards need
to own their
company’s
purpose.
Reward
Incentivise
purposeful
behaviour.
Exemplify
Tell great
stories about
your purpose.
Communication that Matters
01
Simplify
● Find your north star
● Create a platform for powerful
communications
CASE STUDY
Communication that Matters
02
Connect
● No disconnect between words
and actions
● Employees need to be activated
and ready to play a role in
tangible targets
CASE STUDY
Communication that Matters
03
Own
● Consistently show up
● Are accountable and answer
tough questions
● Look outward
● Inspire their stakeholders
CASE STUDY
Communication that Matters
04
Reward
● Give people a meaningful role
to play
● Create campaigns that motivate
and incentivise people to be
part of the change
CASE STUDY
Our purpose
is to make
sustainable living
commonplace
Communication that Matters
05
Exemplify
● Know where to differentiate
yourself
● Keep it simple
● Reframe the conversations
CASE STUDY
Communication that Matters
SCORE Framework
Simplify
Make your
purpose
simple and
convincing.
Connect
Make sure
your purpose
connects with
practice.
Own
Boards need
to own their
company’s
purpose.
Reward
Incentivise
purposeful
behaviour.
Exemplify
Tell great
stories about
your purpose.
Communication that Matters
Key takeaways
Ensure purpose and
sustainability are
working together.
1.
A highly engaged and
activated workforce is
critical to success.
2.
Leaders need to be
visible and prepared
for scrutiny.
3.
THANK
YOU

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Sefiani’s Mandy Galmes and Julia Hoy present 'Embedding Sustainability into your narrative:Are you ready to have an Authentic Conversation?' at Mumbrella CommsCon 2022.

  • 3. Communication that Matters FEAR HOLDS PEOPLE BACK 80% believed that the majority of brands do not have a unique or genuine position on sustainability. 67% believed that most companies did not have an overarching vision for their sustainability commitments. 86% agreed that ‘driving positive change beyond your company’s footprint’ is needed to be recognised as a sustainability leader.’ Communication that Matters
  • 4. Communication that Matters SUSTAINABILITY IS SILOED Communication that Matters “ Sustainability is still largely buried in corporate functions unless it is fundamental to a brand or company purpose. Financial Services sector respondent, Sefiani Sustainability Communications Survey, March 2022
  • 5. Communication that Matters EMPLOYEES WANT TO BE ACTIVE PARTICIPANTS Communication that Matters What do employees want when it comes to sustainability? More opportunities to shape it. Industry respondent, Sefiani Sustainability Communications Survey, March 2022 “
  • 6. Communication that Matters LEADERS NEED THE COURAGE TO COMMIT TO CHANGE Communication that Matters This is no longer a PR exercise. Scrutiny is high, there is no tolerance for greenwashing or spin. Leaders need to be willing to openly state aspirations and publicly hold themselves to account on the way there. Industry respondent, Sefiani Sustainability Communications Survey, March 2022 “
  • 7. Communication that Matters EFFECTIVE COMMUNICATION IS KEY TO THE SUCCESS OF SUSTAINABILITY STRATEGY Communication that Matters
  • 8. Communication that Matters SCORE Framework Simplify Make your purpose simple and convincing. Connect Make sure your purpose connects with practice. Own Boards need to own their company’s purpose. Reward Incentivise purposeful behaviour. Exemplify Tell great stories about your purpose.
  • 9. Communication that Matters 01 Simplify ● Find your north star ● Create a platform for powerful communications CASE STUDY
  • 10. Communication that Matters 02 Connect ● No disconnect between words and actions ● Employees need to be activated and ready to play a role in tangible targets CASE STUDY
  • 11. Communication that Matters 03 Own ● Consistently show up ● Are accountable and answer tough questions ● Look outward ● Inspire their stakeholders CASE STUDY
  • 12. Communication that Matters 04 Reward ● Give people a meaningful role to play ● Create campaigns that motivate and incentivise people to be part of the change CASE STUDY Our purpose is to make sustainable living commonplace
  • 13. Communication that Matters 05 Exemplify ● Know where to differentiate yourself ● Keep it simple ● Reframe the conversations CASE STUDY
  • 14. Communication that Matters SCORE Framework Simplify Make your purpose simple and convincing. Connect Make sure your purpose connects with practice. Own Boards need to own their company’s purpose. Reward Incentivise purposeful behaviour. Exemplify Tell great stories about your purpose.
  • 15. Communication that Matters Key takeaways Ensure purpose and sustainability are working together. 1. A highly engaged and activated workforce is critical to success. 2. Leaders need to be visible and prepared for scrutiny. 3.