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Content
Marketing?
What is
Content
Marketing?
What is
Content
Marketing?
What is
Avinash
Kaushik
The Problems We’re
Trying to Solve
Customer
Centered
Measurement
Strategies
How to Think
about Content
Strategy
MacKenzie
Connect
A New Framework
See Think	
   Do	
   Care	
  
4 Audience Intent Clusters
See
Your largest addressable
qualified audience
Think	
  
Your largest addressable
qualified audience with
some intent to buy
Do	
  
Your largest addressable
qualified audience with
lots of intent to buy.
Care	
  
Your current customers
with two or more
transactions
4 Audience Intent Clusters
MarketingContent Measurement
Measurement
MeasurementStrategy
# or % interactions (platforms/ads)
Conversations, Amplification, Applause
Increase in Brand Awareness
% New Visits
Click-Thru Rate
Page Depth
Per Visit Goal Value
% Assisted
Visitor Loyalty (return visits)
Checkout Abandonment Rate
Conversion Rate
Revenue/Profit/Units Sold
Repeat Purchases
Likelihood to Recommend (Net Promoter Score)
Customer Lifetime Value
Example
Pill Reminder – Think
Instagram Printing – See
Healthy Choices – See
Pharmacy Chat – Care
Clinic Finder – See
Where to go from here
www.kaushik.net
Mark Leonard
Principal i c t u s m a r k e t i n g . c o m
mark@ictusmarketing.com

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See, think, do, care marketing