The rapid proliferation of cloud services has added to overwhelm among enterprise workers. Over the years, Grammarly has learned effective strategies to stand apart with users and business decision-makers while channeling customers’ needs, whether in customer support, sales, HR, and marketing. CEO Brad Hoover shares the customer-centric principles and lessons that he has learned in growing their user base to tens of millions of enterprise and individual customers, with teams from Accenture to Zoom.
Innovasjon i rakettfart
Paul Bowman - Director @ Market Gravity London
Chaudhuri Saurav - Director @ Market Gravity London
London baserte Market Gravity hjelper verdens ledende selskaper med å skape og lansere innovative ideer og tjenester fra "post-it" lapper til prototyper på bare 60 dager. Fra før har selskaper som Boots, Barclay og British Gas fått hjelp til innovasjon i rakettfart. Chaudhuri og Paul kommer fra London for å lede hackaton'en og presentere metodogikken og tankene bak på First Tuesday på kvelden 4.sept.
How can big businesses can innovate in a world that favors the underdog?
The way businesses need to organize and behave has fundamentally shifted. Across industries, companies, and organizational functions, we have heard many of the world’s most innovative companies echo the same challenge: businesses must urgently embrace a more nimble and entrepreneurial approach in order to stay competitive. We call this challenge of how big companies can leverage scale while staying innovative “big entrepreneurship.” The Paradox of Scale is one of five pieces in our report, Big Entrepreneurship, aimed at deconstructing some of the complex challenges around big entrepreneurship and provide actionable insights for business leaders.
This report was created by Fahrenheit 212, a global innovation strategy and design firm. We define innovation strategies and develop new products, services, and experiences that create sustainable, profitable growth for our clients. We challenge the belief that innovation is inherently unreliable and have spent the last decade designing the method, building the model, and assembling the minds to make innovation a predictable driver of growth for our clients' businesses.
Innovasjon i rakettfart
Paul Bowman - Director @ Market Gravity London
Chaudhuri Saurav - Director @ Market Gravity London
London baserte Market Gravity hjelper verdens ledende selskaper med å skape og lansere innovative ideer og tjenester fra "post-it" lapper til prototyper på bare 60 dager. Fra før har selskaper som Boots, Barclay og British Gas fått hjelp til innovasjon i rakettfart. Chaudhuri og Paul kommer fra London for å lede hackaton'en og presentere metodogikken og tankene bak på First Tuesday på kvelden 4.sept.
How can big businesses can innovate in a world that favors the underdog?
The way businesses need to organize and behave has fundamentally shifted. Across industries, companies, and organizational functions, we have heard many of the world’s most innovative companies echo the same challenge: businesses must urgently embrace a more nimble and entrepreneurial approach in order to stay competitive. We call this challenge of how big companies can leverage scale while staying innovative “big entrepreneurship.” The Paradox of Scale is one of five pieces in our report, Big Entrepreneurship, aimed at deconstructing some of the complex challenges around big entrepreneurship and provide actionable insights for business leaders.
This report was created by Fahrenheit 212, a global innovation strategy and design firm. We define innovation strategies and develop new products, services, and experiences that create sustainable, profitable growth for our clients. We challenge the belief that innovation is inherently unreliable and have spent the last decade designing the method, building the model, and assembling the minds to make innovation a predictable driver of growth for our clients' businesses.
This 14 Week Bootcamp starts 29th April 2020 and helps business owners tackle the widespread disruption to small and medium businesses dues to COVID 19. It is crucial to take measures and formulate action plans to mitigate risks on impacts to business operations.
For most businesses, this involves renewing business models, customer acquisition, finding new revenue streams and always, always be innovating.
This Innovation Program, designed by The Scale Institute at Charles Sturt University, is tailored to ensure your business not only can survive, but continues to thrive!
The cost is $150 per week and involves a 3-hour commitment from those who enrol in the program.
This 14 Week Bootcamp starts 29th April 2020 and helps business owners tackle the widespread disruption to small and medium businesses dues to COVID 19. It is crucial to take measures and formulate action plans to mitigate risks on impacts to business operations.
For most businesses, this involves renewing business models, customer acquisition, finding new revenue streams and always, always be innovating.
This Innovation Program, designed by The Scale Institute at Charles Sturt University, is tailored to ensure your business not only can survive, but continues to thrive!
The cost is $150 per week and involves a 3-hour commitment from those who enrol in the program.
Research has shown that consumers increasingly want organisations to demonstrate a purpose beyond profit. And so after decades during which the dominant dogma focused on maximising shareholder value and short-termism, many CEO’s are now trying to achieve more. This article explores the business case for purpose and discusses a methodology for CEO’s to activate purpose within their organisation and profit in the process.
A practical introduction to - and overview of - the entrepreneurship journey, based on the ecosystem in Copenhagen area. From a lecture, I gave at Aalborg University CPH for engineer candidates (cand.polyt study) in the 'Entrepreneurship, Innovation & Business models'-course as part of the 'Converging Mediatechnology' track.
Start Right -Finish Well Product Launch Processjerianasmith
A successful launch requires several elements coming together all at once.Forward Vision has developed a tried-and-true set of best practices to launch a product. Our aim is to provide the companies we work with the tools and a process that give them a competitive edge.
We're a different kind of innovation firm.
Motiv is a premier innovation strategy consulting firm led by thought leader Jeneanne Rae. Our clients love working with us because we're more collaborative, joyful, and passionate than the typical consulting firm. While we're deadly serious about results, we like to create meaningful and energizing partnerships with our clients.
Motarme Customer Development workshop provided to participants of Trinity Launchbox, July 2015. Includes a definition of Customer Development, some techniques for testing and validating a new product, leading into a process for Customer Acquisition. Also quick review of Agile principles. Includes list of recommended links / books.
This 14 Week Bootcamp starts 29th April 2020 and helps business owners tackle the widespread disruption to small and medium businesses dues to COVID 19. It is crucial to take measures and formulate action plans to mitigate risks on impacts to business operations.
For most businesses, this involves renewing business models, customer acquisition, finding new revenue streams and always, always be innovating.
This Innovation Program, designed by The Scale Institute at Charles Sturt University, is tailored to ensure your business not only can survive, but continues to thrive!
The cost is $150 per week and involves a 3-hour commitment from those who enrol in the program.
This 14 Week Bootcamp starts 29th April 2020 and helps business owners tackle the widespread disruption to small and medium businesses dues to COVID 19. It is crucial to take measures and formulate action plans to mitigate risks on impacts to business operations.
For most businesses, this involves renewing business models, customer acquisition, finding new revenue streams and always, always be innovating.
This Innovation Program, designed by The Scale Institute at Charles Sturt University, is tailored to ensure your business not only can survive, but continues to thrive!
The cost is $150 per week and involves a 3-hour commitment from those who enrol in the program.
Research has shown that consumers increasingly want organisations to demonstrate a purpose beyond profit. And so after decades during which the dominant dogma focused on maximising shareholder value and short-termism, many CEO’s are now trying to achieve more. This article explores the business case for purpose and discusses a methodology for CEO’s to activate purpose within their organisation and profit in the process.
A practical introduction to - and overview of - the entrepreneurship journey, based on the ecosystem in Copenhagen area. From a lecture, I gave at Aalborg University CPH for engineer candidates (cand.polyt study) in the 'Entrepreneurship, Innovation & Business models'-course as part of the 'Converging Mediatechnology' track.
Start Right -Finish Well Product Launch Processjerianasmith
A successful launch requires several elements coming together all at once.Forward Vision has developed a tried-and-true set of best practices to launch a product. Our aim is to provide the companies we work with the tools and a process that give them a competitive edge.
We're a different kind of innovation firm.
Motiv is a premier innovation strategy consulting firm led by thought leader Jeneanne Rae. Our clients love working with us because we're more collaborative, joyful, and passionate than the typical consulting firm. While we're deadly serious about results, we like to create meaningful and energizing partnerships with our clients.
Motarme Customer Development workshop provided to participants of Trinity Launchbox, July 2015. Includes a definition of Customer Development, some techniques for testing and validating a new product, leading into a process for Customer Acquisition. Also quick review of Agile principles. Includes list of recommended links / books.
Similar to Secrets To Combining PLG and Enterprise Sales with Grammarly's CEO | Brad Hoover, CEO @ Grammarly (20)
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Recruiting in the Digital Age: A Social Media MasterclassLuanWise
In this masterclass, presented at the Global HR Summit on 5th June 2024, Luan Wise explored the essential features of social media platforms that support talent acquisition, including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok.
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
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Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
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B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
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Presented at The Global HR Summit, 6th June 2024
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"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
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Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
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Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
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Youtube – https://www.youtube.com/startuplviv
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Secrets To Combining PLG and Enterprise Sales with Grammarly's CEO | Brad Hoover, CEO @ Grammarly
1. Keys to Unlocking PLG in the
Enterprise
Brad Hoover
CEO
Grammarly
@GrammarlyBiz
1
2. Climb the Right
Mountain: Mission
2
Inspire talented people to do big things.
Grammarly’s mission: Improving lives by
improving communication
3. Climb the Right
Mountain: Market
3
Create lots of value and monetize a little.
Look for broad relevance.
4. Climb the Right
Mountain: Timing
4
Tectonic shifts bring opportunity.
Bring something new into the world.
5. Build an Exceptional
Product: User Focus
5
Put users at the center of decisions.
Infer to innovate with a hypothesis-driven approach.
Align your business model with user interests.
6. Build an Exceptional
Product: PLG
6
Align product, messaging, marketing, and
sales to open the PLG combo lock.
Let customers set the bar for excellence.
7. Build an Exceptional
Product: Values
7
Values accelerate teamwork and innovation—and
thus PLG—at scale.
Values enable breakthroughs large and small—
and a fun journey.
8. Forge Your Enterprise
Path: User Focus (Still)
8
Turn end users into champions to land
enterprises.
Evolve self-serve motions for the enterprise.
9. Forge Your Enterprise
Path: Buyer Focus
9
Consider your new stakeholders.
Open new combo locks for buyers and others.
10. Forge Your Enterprise
Path: Sales
10
Match problems and solutions.
Make the investment for sales to excel.
Find the PLG-sales fulcrum.
12. Thank you!
Visit the Grammarly Business booth #259
Connect with Grammarly Business on LinkedIn and
follow us on Twitter @GrammarlyBiz
Editor's Notes
At Grammarly we like to compare our journey to hiking a big mountain like everest, want to be sure the journey is meaningful and the destination worthwhile
Catalyst that can bring people together to do something bigger than themselves – Moon landing and COVID vaccine, many big missions
Grammarly’s mission - improving lives by improving communication
Communication is hard – left to our own devices from an early age, rich perspective through tiny straw, break down, digital communication has made it harder b/c we lose non-verbal calibration when communicating digitally
Communication is critical – unites people; more volume given digital, impacts every facet of our lives, every level of Maslow’s hierarchy, every function in business, and every part of the P&L
Lots of communication in the world today, but not much effective communication – this is the problem we solve – drives results, unlocks innovation and creativity, reduces unnecessary disputes, all of which increase our trajectory as individuals and collectively
Second thing to consider is resources – big missions take a lot of resources, customers can fuel your business
The market value of solving ineffective communication is massive due to the impact on business outcomes
$1.2 trillion annually for ineffective communication among US businesses
Teams lose almost an entire workday each week
93% of business leaders think communication drives business, and 82% are concerned about remote work
GB is relevant to every function and affects P&L: Zoom increased their efficiency
Timing is everything – I like to ask why now, what has changed to make this possible and important now?
Start by looking for tectonic shifts; moon landing and COVID vaccine, later less relevant – find the bottom of the U
For Grammarly, tech shifts made it possible in the beginning (evolution of algos, big data, cloud), and now market shifts to remote work provide rocket fuel
Fast followers can make sense, it’s how ecosystems evolve
Harder in apps with network effects, including ML applications with data network effects – huge quality advantage for first movers; plus it’s FUN
Focusing on end users in particular, and in the case of enterprises recognizing that end users aren’t buyers
Understand what users already know: explaining their problems via 1) direct conversations, 2) ambient feedback, 3) infer with data, 4) research teams
New product horizon requires going further to infer user needs, and understand what they don’t know – vision, intuition, 0-1, new horizon
Stay close to users on new horizon– apply hypothesis driven approach to ensure you’re headed in the right direction
Align interests — business model, investments in security and privacy, went beyond accuracy to address their deeper needs
PLG = product sells itself w/o talking to anyone; hard to do!
Combo lock of product, messaging, marketing, and sales hard w/o salesforce to overcome objection;
Each piece needs to align to open the lock; took us 3 years; benefit is user/product/innovation focus, efficient growth (profitable since inception)
Use PLG as a compass: High bar for product excellence with paid product, and if enterprise customers get quick onboarding and no complaints – we show value in under a month with little or no training
Building a great product and aligning the right combination requires incredible teamwork. That’s harder as you grow beyond 5-7, and 150.
Our values are a common protocol to foster teamwork and innovation at scale – balance high levels of individual impact with high levels of collaboration
Developed through the lens of our customers and team members
Empathy enables us to fully understand each others perspectives
Remarkability enables us to find the small differences that lead to big breakthroughs
Enterprises made of end users, sea change — PLG enables reaching users in enterprise
We followed our users to the enterprise – most of our users also used Grammarly at work, where it drove a lot of value in nearly all functions
First step was expanding self-serve motions and funnel to enable teams to onboard and expand
Thought that would get us wall to wall in large enterprises – half true, since we have users in half of the F2000
But not wall to wall — had to expand stakeholders including buyers and IT
New combo lock for each stakeholder / product, product marketing & messaging, marketing… sales was the biggest change
Sales is very valuable: Match problems with solutions and create long-term relationships
Web funnel is automated sales in a sense; sales teams can go top-down, create budget, get MSAs, etc. to make new connects a web funnel can’t
Huge investment and different skillsets – big challenge with developing cross-functional support — broke GB into separate org with a dedicated leader
Effective PLG combined with high-performing sales force is quite powerful–find the balance b/t the polarities; two strong and complementary muscles
Be thoughtful about the opp you select, ensuring a compelling mission, big market, and good timing
Unlock the PLG combo lock with a great product for users, and high-levels of crossfuncional teamwork enabled by values
Expand in the enterprise by focusing on all stakeholders, and considering the different combo lock for each including a separate enterprise sales motion
Thanks for joining today, I hope you found some nuggets here!
Please visit our booth today, we’d love to talk more.
Thank you.