Second CRM offers a startup pack designed to assist early-stage startups in managing customer development and operations effectively. The pack includes a free one-year subscription to their cloud-based CRM service, implementation support, and ongoing technical assistance, aiming to help startups grow with established procedures. Startups must meet certain eligibility criteria, such as being registered businesses for less than three years and having fewer than ten staff, and in return, provide feedback and referrals to Second CRM.