ManageEngine's OpManager network monitoring software has been recognized in Gartner's 2018 Magic Quadrant for Network Performance Monitoring and Diagnostics. This document outlines an OpManager training session that covered topics like network mapping, dashboard customization, network reports, mobile apps, and best practices. The agenda included discussions on layer 2 maps, business views, Google maps integration, building racks/floor views, dashboards, the NOC view, standard and customized reports, and data archiving best practices.

1. ManageEngine's OpManager has earned a spot in Gartner's 2018
Magic Quadrant for Network Performance Monitoring and Diagnostics

2. Can you hear me? Can you see the
presentation?
Please confirm by commenting in the webinar chat panel

3. Welcome to a free OpManager training session

4. Trainer
Suresh Bagavathy
Evangelist for ManageEngine's ITOM suite
10 years' experience

5. Training schedule
Week Module Date Schedule Status
1st Discovery and classification May 2nd 11:30am EDT Completed
2nd Server performance monitoring May 9th 11:30am EDT Completed
3rd Network performance monitoring May 16th 11:30am EDT Completed
4th Effective fault management and IT
automation
May 23rd 11:30am EDT Completed
5th Network maps; reports and best
practices
May 30th 11:30am EDT In progress
www.opmanager.com/training.html

6. Week 5
Network maps; reports; and best practices

7. Agenda
Network maps
Network management
Network reports
Mobile apps
Best practice

8. Network Maps

9. • Know how the devices are
interconnected with each other
• Keep the map up-to-date by
scanning it periodically
• Import the devices to monitor
the performance
#1 Layer 2 maps

10. #2 Business views
• Group devices based on geographical
site or department or business service
• Add link between devices and monitor
the link connectivity
• Add shortcuts in a business view for
branch offices
• Restrict user access based on business
view groups

11. 1. Download the zip file from the link below and save it to your desktop
(http://www.manageengine.com/network-monitoring/GMaps_12300.zip)
2. Extract the downloaded zip and open maps.html file in any script editor
3. Visit the following page and generate the google API key
(https://developers.google.com/maps/documentation/javascript/get-api-key)
4. Update the Google API key as shown below and save the file
o <script type='text/javascript'
src='//maps.googleapis.com/maps/api/js?sensor=false&language=en&key=YOUR_API_KEY'></script>
5. Upload the updated maps.html
#3 Google maps

12. #4 Building racks

13. #5 Building 3D floor view

14. Network management

15. • Customizing dashboard
#1 Dashboards and widgets
• Widget : Embed OpManager widgets into other web pages
1. Total network traffic across all servers
2. Devices which are using high % of their CPU and Memory
3. All active alarms
4. Downtime report for all devices and services
5. IT summary

16. #2 Noc view

17. Network reports

18. • Standard reports
• Customized reports
• Generating reports from Inventory page
• Converting reports into a widget
Network reports
1. Threshold details report
2. Notification profile assigned report
3. Audit report
4. Inventory report
Examples

19. Mobile apps

20. iOS Android

21. Best practice

22. Best practice
1. Bulk configuration
Settings > Configuration > Quick configuration wizard
2. Monthly web server maintenance
Settings > Configuration > Downtime schedules
3. Customize data archiving settings
Settings > Basic settings > Database maintenance
4. Limiting transaction logs (MSSQL)
https://pitstop.manageengine.com/portal/kb/articles/mssql-transaction-logs-full
5. Backup & restore
6. Self monitoring
Settings > Basic settings > Self monitoring

23. youtube.com/opmanagertechvideos
help.opmanager.com
opmanager-support@manageengine.com
+1 888 720 9500 / +1 408 916 9400
Need more help?
forums.manageengine.com/opmanager

24. Gartner Magic
Quadrant - 2018

25. Questions?

26. www.manageengine.com
THANK YOU
Suresh Bagavathy
sureshb@zohocorp.com