Operational Visibility at Global Scale

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Velocity Santa Clara 2016 talk on Netflix solutions for fine-grained realtime customer-centric insights solutions that work at global scale

Sangeeta Narayanan
Edge Developer Experience @Netflix
@sangeetan
Operational Visibility at
Global Scale
Velocity Conf Santa Clara 2016

A Determined Subscriber and a
Passion-ﬁlled Telenovela

Subscribers/year in millionsValueAxis
20
40
60
80
2007 2009 2011 2013 2015

Subscribers/year in millionsValueAxis
20
40
60
80
2007 2009 2011 2013 2015 2016
??

> 81M DELIGHTED Subscribers
and counting…

Business
Insights
Operational
Insights
+

Fine Grained
Realtime
Varying Perspectives
Contextual
SCALABLE

What we have built
http://bit.ly/1ZYO5Qx

Fine-grained
event stream
querying
Realtime Insights Applications
Stream Processing Platform
Aggregate
Health
Dashboards
Anomaly
detection
Alerting
Correlations

Fine-grained
event stream
querying
Realtime Insights Applications
Aggregate
Health
Dashboards
Anomaly
detection
Alerting
Correlations
Stream Processing Platform

Mantis
High Throughput
Low latency
Cost Efﬁcient
Stream Processing Platform
http://techblog.netﬂix.com/2016/03/stream-processing-with-mantis.html

• Cloud Native - Elastic worker jobs & Elastic clusters
• Mixed workload on same cluster
• Data ﬁltering at source
• Built-in backpressure
• Deep integration with Netﬂix ecosystem

Realtime Insights Applications
Stream Processing Platform
Aggregate
Health
Dashboards
Anomaly
detection
Alerting
Correlations
Fine-grained
event stream
querying

On-Demand Metric Deﬁnition
Rapid iterations
Recipes
Persistence for later use

Fine-grained
event stream
querying
Realtime Insights Applications
Stream Processing Platform
Anomaly
detection
Alerting
Correlations
Aggregate
Health
Dashboards

Highly responsive, interactive UI
Dynamic data visualizations
Dimensions/Facets
Integration with multiple data sources

Event
Streams
Time series
Data
Device
Telemetry
Dist sys &
per node
traces
Infra
Changes
Aggregate
Health
Dashboards
Fine grained
event stream
querying
Anomaly
detection &
Alerting
App Session
Proﬁling
Request
Proﬁling
Instance level
proﬁling
Cassandra,
ES, …

Anomaly Detection + Alerting —> Rapid detection
Event Stream Querying —> Precise debugging
Dynamic Metrics —> Short feedback loop
Proﬁling —> ‘Shift left’ Insights

Thank You
Stream Processing with Mantis
Atlas: Netﬂix Telemetry Platform
http://netﬂix.github.io/

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Watch the video: http://youtu.be/KFLdWjN0n_k Customer expectations for relevant and individualized experiences are rising and evolving at breakneck speed. This has enterprises working furiously at building data infrastructure to collect and store data. But collecting and storing is only the beginning. The technology and know-how to derive value from data—to do predictive analytics on big data—is fast becoming the critical competitive differentiator for businesses. Join Apigee’s Abhi Rele and Alan Ho as they discuss the market dynamics of predictive analytics and big data and the key capabilities needed to deliver the adaptive apps and APIs every business needs to remain relevant and be competitive. Join to Discuss: - Data lakes, machine learning, unstructured data processors, real-time access, APIs—the capabilities to rapidly deliver predictive analytics on big data - Getting from data lake to production app - how putting big data to use and deriving real value requires a fresh approach - Pros and cons for the build vs. buy decision to deliver adaptive apps and APIs

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Operational Visibility at Global Scale

1. Sangeeta Narayanan Edge Developer Experience @Netflix @sangeetan Operational Visibility at Global Scale Velocity Conf Santa Clara 2016

2. A Determined Subscriber and a Passion-ﬁlled Telenovela

3. > 81M Subscribers

4. Subscribers/year in millionsValueAxis 20 40 60 80 2007 2009 2011 2013 2015

5. Subscribers/year in millionsValueAxis 20 40 60 80 2007 2009 2011 2013 2015 2016 ??

6. RetentionAcquisition

7. > 81M DELIGHTED Subscribers and counting…

8. How do you measure delight?

10.

11.

12. Measurement Visibility Insights

13. Business Insights

14. Operational Insights

15. Business Insights Operational Insights +

16.

17.

18. The Rebelde Problem

19.

20.

21. Granularity http://bit.ly/1YBdMrT

22. Latency

23. Perspective http://bit.ly/28LPb37

24. Context http://bit.ly/28KOUZ5

25. Fine Grained Realtime Varying Perspectives Contextual SCALABLE

26. What we have built http://bit.ly/1ZYO5Qx

27. Fine-grained event stream querying Realtime Insights Applications Stream Processing Platform Aggregate Health Dashboards Anomaly detection Alerting Correlations

28. Fine-grained event stream querying Realtime Insights Applications Aggregate Health Dashboards Anomaly detection Alerting Correlations Stream Processing Platform

29. Mantis High Throughput Low latency Cost Efﬁcient Stream Processing Platform http://techblog.netﬂix.com/2016/03/stream-processing-with-mantis.html

30. • Cloud Native - Elastic worker jobs & Elastic clusters • Mixed workload on same cluster • Data ﬁltering at source • Built-in backpressure • Deep integration with Netﬂix ecosystem

31. Realtime Insights Applications Stream Processing Platform Aggregate Health Dashboards Anomaly detection Alerting Correlations Fine-grained event stream querying

32.

33.

34.

35. Device Type

36.

37. Filtered down to 5 events

38. On-Demand Metric Deﬁnition Rapid iterations Recipes Persistence for later use

39. Fine-grained event stream querying Realtime Insights Applications Stream Processing Platform Anomaly detection Alerting Correlations Aggregate Health Dashboards

40.

41.

42.

43. /someDevice/search

44. Highly responsive, interactive UI Dynamic data visualizations Dimensions/Facets Integration with multiple data sources

45. Fine-grained event stream querying Realtime Insights Applications Stream Processing Platform Aggregate Health Dashboards Anomaly detection Alerting Correlations

46. Anomaly Detection

47.

48. Correlation Analysis

49.

50. http://bit.ly/1sMbUAe

51. Event Streams Time series Data Device Telemetry Dist sys & per node traces Infra Changes Aggregate Health Dashboards Fine grained event stream querying Anomaly detection & Alerting App Session Profiling Request Profiling Instance level profiling Cassandra, ES, …

52.

53.

54. Back to Rebelde

55. Anomaly Detection + Alerting —> Rapid detection Event Stream Querying —> Precise debugging Dynamic Metrics —> Short feedback loop Proﬁling —> ‘Shift left’ Insights

56. > 81M DELIGHTED Customers and counting…

57.

58. Thank You Stream Processing with Mantis Atlas: Netﬂix Telemetry Platform http://netﬂix.github.io/

Operational Visibility at Global Scale

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