This document provides an overview of analyzing and troubleshooting SDCCH drop rate issues. It describes the SDCCH channel and how it is used, defines the KPI formula for calculating SDCCH drop rate, lists the counters involved in the KPI, and presents a flow chart of the SDCCH assignment process. Tools that can be used for the analysis are also identified, including Business Objects, MCOM, ZXG10 OMCR, and TEMS Investigation.