2019 Presentation at PMI Conference Fort Worth, Dallas. Summary/Synopsis In today's world, scrum masters are servant-leaders and coaches for their scrum team. They hold a position of great importance and need to be able to utilize their skills to guide the team to successfully deliver value to the business. Like a Doctor, who looks at the symptoms and makes a diagnosis, scrum masters can see dysfunctions on the team and use a tool from their toolkit to address it. As a scrum master you need to have your tool bag/kit and your go to stance when you hit situations on the team. This sometimes could be on a day to day basis. There is no greater stance, than the empirical process pillars of scrum and the five values. In this presentation, Pelumi hopes to share with you some go-to tools every scrum master should have or reference that supports the scrum empirical pillars of transparency, Adaptation and Inspection as well as the scrum values of openness, courage, respect, focus and commitment. For each of these, pillars and values, you will have at a minimum three ways to implement it on your team. The tools will help you be a great scrum master.

1. Scrum
Mastery
Toolkit
PRESENTED BY
PELUMI OLAJIDE

2. Pelumi Olajide, CSP
The mind is your most powerful resource.
Pelumi works with clients to
• Expose limiting beliefs that stop growth
• Unlearn bad practices
• Grow and reinvent themselves

3. SESSION OBJECTIVES
Expose myths around
transparency, inspection and
adaptation
Discuss simple tools that can
help build teams that exhibit
scrum values
Create an environment to
help you learn from the
experiences of others
Provide tools to identify
team dysfunctions

4. • What was your last experience at the
doctor’s office?
• What did you see, hear, taste, feel and smell?
• Did your experience impact your decision to
return?
❖ Like a doctor, we can observe the
different symptoms that will then indicate which
doctor referral or TOOLS will help restore health
❖ Empiricism is about experiencing and seeing our
world through perception that comes from our five
senses

5. 3 Pillars of Empiricism Process Control
1 Doctor
Transparency 3 Doctor
Adaptation
2 Doctor
Inspection
A good team leader
builds the team on
transparency,
inspection, and
adaptation
With the three
pillars the team can
survive
and continuously
grow

6. SCRUM VALUES

7. OPTIMIZING TEAM PERFORMANCE
Show of hands if your team
exhibits all 5 scrum values
consistently?
A great leader can detect the
absence of a value and is willing
to serve the team by creating an
environment for all five values to
be exhibited.

9. Symptoms of dysfunctional on team:
1) Team members commit to one thing but doing another thing
2) Team members are not honest about deliverables
3) Information is held on to, until the last day of the sprint
4) Team members don't pull work rather work is pushed on them
5) No one knows "why" or the business value associated to the work items assigned
6) Low trust on the team
7) No focus is exhibited in a sprint due to lack of prioritization

10. What symptoms
do you observe?
Transparency, Inspection,
Adaptation
1)What symptoms do you observe on your
team?
2) Write down at least three different
symptoms on a sticky (one symptom per
sticky)
3) Share it with others on your table

11. Doctor Transparency
"THERE IS A METHOD TO THE
MADNESS"
-SHAKESPEAR IN HAMLET PLAY
SHARE IT
Doctor transparency sheds light and
zooms in on the method to the madness.
Transparency is about sharing to build
trust.

12. TRANSPARENCY - COMMITMENT PILL
• Helps teams commit transparently
• Builds trust on the team
• Enables innovation
• Builds partnership
"Commitment is what transforms a promise
to reality"
-Abraham Lincoln
Done is better than perfect
-Sheryl Sandberg
PILLS
=
TOOLS
RESULTS

13. TOOLS FOR ESTABLISHING COMMITTMENT
❖ Team agreements published,
emphasized and updated
❖ Defined sprint goals
❖ Committed sprint backlog
TEAM PRODUCT OWNER
TEAM SERVANT LEADER
❖ Co-Creates accessible, visible,
prioritized backlog
❖ Co-Creates release plan
❖ Communicate priority
❖ Shares the ”why" and
business value
❖ Serves, inspires, stays
curious, exhibits presence
❖ Facilitates the commitment in
sprint planning and daily scrum.
❖ Removes impediments and
mirror progress during the
sprint cycle.

14. TRANSPARENCY - FOCUS PILL
•Mirrors what’s most important
•Enables mindful commitment
•Increases predictability
•Increases understanding
Transparency requires visibility,
which seeds collaboration and
alignment.
-John Doerr
Less is more. Where more is no
good
-Frank Lloyd Wright

15. TOOLS FOR ESTABLISHING FOCUS
❖ Visible burn down and
storyboards
❖ Daily Scrum focus on
completing the sprint goal
❖ Planning and refinement to
collaborate on upcoming
work
TEAM PRODUCT OWNER
TEAM SERVANT LEADER
❖ Share product vision
❖ Share product road map
❖ User story mapping
❖ Identify and reduce
distractions to the team
❖ Teach team members
accountability
❖ Facilitate to help the team
stay on topic with powerful
questions

16. TRANSPARENCY - RESPECT PILL
•Increases engagement
•Promotes trust
•Breaks down silos
•Increases team work

17. TOOLS FOR ESTABLISHING RESPECT
❖ Encourage open dialog
❖ Extend trust
❖ Listen to understand
❖ Curious questions
❖ Celebrate individual
competencies
❖ Exercise presence
TEAM PRODUCT OWNER
TEAM SERVANT LEADER
❖ Consult with the team on
estimates and timelines
❖ Seek opportunities to
interact with the team
❖ Attend core meetings:
refinement, review and
planning meetings
❖ Listen to the team
❖ Request permission and
consult with the team
❖ Create space for the team to
learn and experiment.
❖ Encourage creativity

18. TRANSPARENCY - COURAGE PILL
•Boost innovation
•Encourages self organization
•Encourages balanced workload
•Promotes achievement of goals

19. TOOLS FOR ESTABLISHING COURAGE
❖ Pull the work vs assign
❖ Define sprint goal
❖ Self organize
❖ Ask for help
TEAM PRODUCT OWNER
TEAM SERVANT LEADER
❖ Partner with the business
and project stakeholders
❖ Collaborate with the team
on timelines that support
quality and business needs
❖ Listen to the team
❖ Push for courageous
decisions
❖ Create safe to fail
environment
❖ Be vulnerable – share failures
❖ Stand with the team through
adversity

20. TRANSPARENCY - OPENNESS PILL
Openness is “an active sharing, revealing,
listening, understanding and responding
process.”
(Source: Schein & Schein, Humble Leadership)
• Creates safety to share good and bad
• Improves communication of impediments
• Encourages transparency of progress

21. TOOLS FOR ESTABLISHING OPENNESS
❖ Ask for help quickly
❖ Demo to PO frequently
❖ Have fun
❖ Organize team building
events
TEAM PRODUCT OWNER
TEAM SERVANT LEADER
❖ Participation in the
inspection and feedback
process
❖ Accept user stories
❖ Participate in team building
events
❖ Utilize retrospective for fun
and team building
❖ Be open to feedback and
change
❖ Create a safe environment
for the team openness

22. What tools do you use ?
Enable Transparency

23. Doctor Inspection
“Bad news early is better than bad
news late”
SHARE IT

24. ❖ Scheduled Sprint Review
❖ Scheduled Retrospectives
❖ System testing and User
Acceptance testing
❖ Goal-Question-Measure
(GQM) Team assessment.
❖ Introspection
❖ Shared Vision and goals
❖ Shared review agendas
❖ DoR and DoD
❖ Prioritize backlog
❖ Plan, Do, Check, Act
❖ Create awareness and
accountability
❖ Acknowledge the team
❖ Utilize impact feedback
❖ Demonstrate empathy
INSPECTION TOOLS
COMMITMENT FOCUS RESPECT

25. ❖ Build the right product, the
right way with the right
tools
❖ Listen to the voice of the
customer
❖ Handle conflict well
❖ Be open to change
❖ Ask for help and offer help
❖ Share progress with all
stakeholders
❖ Be open to other ideas
INSPECTION TOOLS
COURAGE OPENNESS

26. What tools do you use ?
Enable Inspection

27. Doctor Adaptation
SHARE IT

28. ❖ Responding to change over
following a plan
❖ Transparency of work
status
❖ Quality focus
❖ Short sprints 1-4 weeks
❖ Objectives and key results
(OKRs)
❖ MVP
❖ Continuous improvement
❖ People over Processes/Tools
❖ Negotiation tools
❖ Welcome and implement
change using ADKAR model
❖ Conversations, Feedback
and Recognition (CFR
Model)
ADAPTATION TOOLS
COMMITMENT FOCUS RESPECT

29. ❖ Stretch goals
❖ Scrumathon and
Hackathons to create new
innovative apps
❖ Spikes
❖ DevOps and continuous
delivery expansion
❖ Clarify expectations
❖ Increase the speed of trust
❖ Dependency mapping
❖ Handle dependencies
openly
❖ Visible information radiators
ADAPTATION TOOLS
COURAGE OPENNESS

30. ACTIVITY
You will need:
1. Sticky Notes
2. A Pen
3. Get the sticky notes
with symptoms you
wrote
4. Pick a number from
1-3
Time: 10 mins per station
Step 1: Based on your number, go to
the station 1, 2 or 3
Step 2: Add your symptoms stickies to
the related value that is violated.
Step 3: Discuss at least two tools you
could use to make the experience
better for all values
Step 4: After 10 mins move to the next
station. From 1-2, 2-3,3-1.
Repeat steps 1 to 3 for each station

31. 5 min activity
Gallery Walk
Instruction:
1. Visit all three
stations
2. Discover what
tools were added
by other groups

32. pelumi@growingmindllc.com
THANK YOU FOR PARTICIPATING
QUESTIONS
pmppelumi
Growing-mind-llc
www.growingmindllc.com