This document provides information and guidance about training for youth leaders on the Engagement Framework. The training aims to describe and apply the engagement framework to categorize young people's involvement. It also identifies benefits like reflecting on engagement levels and improving outcomes. Leaders learn to complete the framework annually using evidence like attendance records to show initial impacts of youth services. They practice assigning examples to categories and complete a group record sheet.
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Is your L&D department perceived as a service provider in the eyes of your CEO, or are you a strategic partner with a seat at the table? In this session, learn about the successful learning and development transformations at two organizations, Reuters and Cargill. See the multiyear plans they executed, the metrics they used to hold themselves accountable, and the millions in savings they delivered by migrating to reusable digital formats. At the end of this session, you’ll be armed with an action plan to lead your own transformation — from service provider to strategic partner.
Beyond Smiley Sheets: Measuring the ROI of Learning and DevelopmentKip Michael Kelly
The stock prices of companies rise more when employers invest more in employee training. Yet, learning and development professionals often struggle to obtain program funding because they lack metrics to confirm the programs’ impact. This UNC Executive Development white paper shows how HR and talent management professionals can demonstrate the bottom-line impact of L&D projects to senior executives. Specifically, it:• Reviews how to evaluate L&D programs on four key levels• Discusses the challenges in assessing value for new and existing L&D development initiatives• Offers suggestions for ensuring L&D evaluations reflect what executive leadership expects• Provides steps to consider when calculating the ROI of L&D development programs• Shares examples of companies that have effectively demonstrated the value of their L&D programsL&D programs make a bottom-line difference. This white paper helps HR and talent professionals show just how valuable that bottom-line difference is.
How to level up learning and developmentChris Smith
Learn about Redgate's journey so far with learning and development at Redgate. We’ve tried golden tickets, 10% time, down tools weeks, katas and guilds - and still something was missing. We’ll tell you about how our efforts brought us to curating and organising our own product development conference and what happened as a result.
What do we know today that can help us better prepare for tomorrow? Towards Maturity celebrates ten years of research into effective learning practices with this presentation first delivered at Learning Technologies, the UK’s leading workplace learning event. Laura Overton the MD of Towards Maturity outlines nine steps to help L&D organisations prepare to deliver the future of learning. The session draws on data from 500+ L&D professionals participating in the 2013 Towards Maturity Benchmark – see www.towardsmaturity.org/2013benchmark and 2,000 learners taking part in the Learning Landscape audit, see www.towardsmaturity.org/learner for more details.
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Turnover not only directly impacts the bottom line, but it makes it difficult for healthcare organizations to attract, motivate and retain their top talent – particularly in today’s complex multigenerational workforce. In this exclusive HRCI training, join Mary Mosqueda, Compensation Practice Leader at Lockton Companies, LLC to learn a proven approach for utilizing a Total Rewards Strategy to engage your multigenerational healthcare workforce. We will look at the definition of Total Rewards (with specifics around compensation) and how the concept can successfully realign cash and non-cash strategies for achieving broader financial and performance objectives with today’s diverse and changing workforce. In this session, we will share practical tips and ideas
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What do we know today that can help us better prepare for tomorrow? Towards Maturity celebrates ten years of research into effective learning practices with this presentation first delivered at Learning Technologies, the UK’s leading workplace learning event. Laura Overton the MD of Towards Maturity outlines nine steps to help L&D organisations prepare to deliver the future of learning. The session draws on data from 500+ L&D professionals participating in the 2013 Towards Maturity Benchmark – see www.towardsmaturity.org/2013benchmark and 2,000 learners taking part in the Learning Landscape audit, see www.towardsmaturity.org/learner for more details.
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Turnover not only directly impacts the bottom line, but it makes it difficult for healthcare organizations to attract, motivate and retain their top talent – particularly in today’s complex multigenerational workforce. In this exclusive HRCI training, join Mary Mosqueda, Compensation Practice Leader at Lockton Companies, LLC to learn a proven approach for utilizing a Total Rewards Strategy to engage your multigenerational healthcare workforce. We will look at the definition of Total Rewards (with specifics around compensation) and how the concept can successfully realign cash and non-cash strategies for achieving broader financial and performance objectives with today’s diverse and changing workforce. In this session, we will share practical tips and ideas
1. The business case for leadership development.
2. Why mentoring can be more effective than other leadership development techniques.
3. Steps for launching a mentoring program for leadership development.
4. Client case study of mentoring for leadership development.
Learn about the Leaders As Teachers Institute that provides tools and resources to develop or improve a Leaders As Teachers programs. See how top performing companies benefit from the approach. Meet Ed Betof, Executive Director and author of "Leaders As Teachers." Also learning about the Leadership Operating System, Leadership Process Maturity Models, Leadership Scorecard and Thought Leader Director to aid those responsible for building powerful, performance outcome focused, leadership development programs.
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Developing Youth Leaders with Kori Redepenning and Sophia Myszkowski - Commun...America's Promise Alliance
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How do we not only work for and on behalf of young people but also with them as leaders? These community organizations discussed how they prioritized youth voice and leadership and are actively engaging young people to develop strong voices, and acquire skills needed for success in school, work, and life.
Created by
Kori Redepenning, Minnesota Alliance With Youth
Sophia Myszkowski, Former Member of Minnesota Youth Council
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Melissa Erickson, Alliance for Public Schools
Daniel Erickson, Youth Leader, Alliance for Public Schools
Michael Ortega, Youth Leader, Alliance for Public Schools
The Role of Congregational Leaders in Children, Youth and Family Ministry semnsynod
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1. Engagement Framework Training for
Youth Leaders Winter/Spring 2017
Engagement Framework
Training for Youth Leaders
For Groups registered with EA
2. Engagement Framework Training for
Youth Leaders Winter/Spring 2017
Session Aims
Describe the Engagement Framework
Apply the engagement framework - assign
a young person to a category within it.
Describe the benefits of the engagement
framework.
Identify suitable records that could be
retrained to support the process
3. Engagement Framework Training for
Youth Leaders Winter/Spring 2017
Background and purpose
Assign a young person to a category within
the Engagement Framework
The benefits
Identify evidence that will support the
Engagement Framework return from your
youth group.
Evaluation and Close
5. Engagement Framework Training for
Youth Leaders Winter/Spring 2017
OUTCOMES WORKING
GROUP
Youth Service Sectoral Partners Group/RYDP Outcomes
Action Group
6. Engagement Framework Training for
Youth Leaders Winter/Spring 2017
Membership varied, at March 2016
it included EA, YCNI, NIYF, Youthnet,
Voluntary Sector Reps, ETI and UUJ.
Pre-consultation on Priorities for
Youth in 2009
formally asked both youth workers and
young people what they thought the
outcomes of youth work were.
Outcomes Working Group
7. Engagement Framework Training for
Youth Leaders Winter/Spring 2017
Feedback was summarised, refined
and developed
to produce both the outcomes and
engagement framework.
Outcomes Working Group
9. Engagement Framework Training for
Youth Leaders Winter/Spring 2017
Policy Directive
EA, in consultation with sectoral
stakeholders, will design a
framework of expected outcomes
for all types of provision,
proportionate to the support
provided and in line with the RYDP.
[Priorities for Youth, Action 4.6.4]
9
10. Engagement Framework Training for
Youth Leaders Winter/Spring 2017
Policy Directive
Robust qualitative and proportionate
reporting systems, along with clear
performance indicators and
measurable evidence of progress and
achievement of the young people, will
demonstrate the contribution of youth
work to improved educational
outcomes for young people and,
consequently, it’s public value.
[Priorities for Youth, Para 4.4 ]
10
11. Engagement Framework Training for
Youth Leaders Winter/Spring 2017
Reporting
Engagement Framework
Applies to all those
registered with EA, has been
piloted, its purpose is a
standardised system for
collecting data on the
number of young people
taking part in youth services,
data will be collected using a
single question as part of
the annual monitoring
return -
(currently referred to as the
NIYSA/YS1);
Outcomes Based
Reporting (OBR)
Based on the Outcomes
Framework. Applies to
those in receipt of more
significant funding from EA,
its purpose to gather
measureable evidence using
performance indicators,
data collection to be
decided following the
current pilot.
12. Engagement Framework Training for
Youth Leaders Winter/Spring 2017
The Education Framework requires you
to:
To collect, in a standardised format,
information from all Education Authority
(EA) registered youth groups and
organisations on the initial impact of the
work they undertake with children and
young people.
Reporting
13. Engagement Framework Training for
Youth Leaders Winter/Spring 2017
Using the guidance notes provided
consider and assign each young
person in your section to one of the
categories of engagement.
Count each person in one category
only. The total number should be
equal to the total number of your
membership.
Application Practice
14. Engagement Framework Training for
Youth Leaders Winter/Spring 2017
Engagement Category Number
Contact
Engagement
Active Participation
Maximising Potential
Total
The Engagement Framework…
These are NOT
hierarchical;
each category
is equally valid
15. Engagement Framework Training for
Youth Leaders Winter/Spring 2017
o More information on these is in the
guidance notes.
o You can choose to use one of the
sets of indicators to help you assign
o Or you can move between the sets of
indicators
Intensity and
commitment
of engagement
Distance travelled
(progression) for children
and young people
Children and young
people’s influence in
decision making
Three indicators
16. Engagement Framework Training for
Youth Leaders Winter/Spring 2017
ENGAGEMENT
CONTACT
MAXIMISING
POTENTIAL
Children and young people’s influence in decision making
Intensity and
commitment
of engagement
Distance travelled
(progression) for
children and young
people
Children and
young people’s
influence in
decision making
ACTIVE
PARTICIPATIO
N
17. Engagement Framework Training for
Youth Leaders Winter/Spring 2017
ENGAGEMENT
CONTACT
ACTIVE
PARTICIPATIO
N
MAXIMISING
POTENTIAL
Children and young people’s influence in decision making
Intensity and
commitment
of engagement
Distance travelled
(progression) for
children and young
people
Children and
young people’s
influence in
decision making
18. Engagement Framework Training for
Youth Leaders Winter/Spring 2017
Using the Engagement Framework
sheets discuss the examples outlined and
assign each to a category within the
Engagement Framework.
Complete the group record sheet and
report back.
There is no right or wrong
response, only the considered,
professional judgement/response of
those involved
19. Engagement Framework Training for
Youth Leaders Winter/Spring 2017
reflect on The Engagement framework reporting
process allows you as a leader to:
oReflect on the level and range of young
people’s engagement with your section.
oIdentify what has went well, what could
be improved, innovations and ways to
encourage.
oIntroduce higher levels of possible youth
involvement and improved learning
outcomes
The Benefits
20. Engagement Framework Training for
Youth Leaders Winter/Spring 2017
…
The process will complement existing
reflective, planning and quality assurance
processes.
21. Engagement Framework Training for
Youth Leaders Winter/Spring 2017
It will help groups and the EA to articulate
the value and initial impacts for children
and young people of participation in youth
service provision.
…initial impact
22. Engagement Framework Training for
Youth Leaders Winter/Spring 2017
It will enhance the level and quality of the
data reported to the Department of
Education - moving from the collection of
numbers to engagement and initial
impact.
23. Engagement Framework Training for
Youth Leaders Winter/Spring 2017
It can be used to promote the value of
youth work to a range of external
stakeholders and investors.
Because it is seen as a one off annual
reflective exercise, it is recommended
that you complete the Engagement
Framework exercise with your team of
leaders.
If possible, making use of existing annual
planning and review activities.
24. Engagement Framework Training for
Youth Leaders Winter/Spring 2017
Supporting Documentation
o Programme
Plans
o Attendance
records
o Session notes
o Evaluation
forms
o Badge work
records
o Photos, videos,
presentations
o reports
o Press coverage
o consultations
o forums
25. Engagement Framework Training for
Youth Leaders Winter/Spring 2017
Include in your notes where your evidence
is located/filed for reference
Maximising
Potential
Active
Participation
EngagementContact Rationale and
evidence location
Maximising
Potential
Active
Participation
EngagementContact
Maximising
Potential
Active
Participation
EngagementContact
Maximising
Potential
Active
Participation
EngagementContact
Rationale and
evidence location
Rationale and
evidence location
Rationale and
evidence location
26. Engagement Framework Training for
Youth Leaders Winter/Spring 2017
Engagement Category Number
Contact 3
Engagement 24
Active Participation 30
Maximising Potential 11
Total 68
The Engagement Framework
The table below is what you submit to the EA.
Evidence needs to be retained for future monitoring
27. Engagement Framework Training for
Youth Leaders Winter/Spring 2017
Think of 4 young people from your section
Mixed ages at different levels
Think of those who are dropping in, those
are volunteering to do more and some in
between
Reflect on each persons’ engagement… is
it contact, engagement, active
participation or maximising potential?
28. Engagement Framework Training for
Youth Leaders Winter/Spring 2017
Engagement
Framework to be
issued
as part of the revised
NIYSA/YS1.
Next steps
Annual monitoring
forms returned as
part of annual
monitoring
process.
March 2017 May/June
2017
29. Engagement Framework Training for
Youth Leaders Winter/Spring 2017
Reflection, sample
monitoring and
moderation of
Engagement
Framework returns
to be agreed.
Implementation
of any resulting
recommendatio
ns for
improvement.
Next steps
July/August
2017
Autumn 2017
30. Engagement Framework Training for
Youth Leaders Winter/Spring 2017
Great
Got it!
Helpful
Meh!
Not sure
Didn’t get it
31. Engagement Framework Training for
Youth Leaders Winter/Spring 2017
Help and Advice
Education Authority
Norma Rae
028 90566200
Norma.Rea@eani.org.uk
Editor's Notes
Outline the agenda for the evening.
The background to the Engagement Framework goes back to this working group. It existed for a number of years and was know by a range of different names.
If your audience is not familiar with working groups – they are the ways by which Government consults with relevant representatives in order to bring forward new developments. Depending upon your audience – you may wish to note:
That the voluntary sector representatives included Youthnet, those from uniformed organisations, Youth Action.
At one stage, all five ELBs sat on the group, this become one representative when EA was established.
The main point is that often when developments such as the Engagement Framework appear – they can feel new… but the engagement framework origin can be tracked back to 2009, and the Priorities for Youth consultation. Since then there have been a number of other consultations.
Priorities for Youth? Do people know what Priorities for Youth (PfY) is?? You may wish to bring a COPY of PfY to show at this stage. Note: The Engagement Framework is adapted from the examplar provided at Appendix 1 of Priorities for Youth (PfY).
In 2009, the Department of Education consultation on Priorities for Youth asked both youth workers and young people what they thought the outcomes of youth work were.
Did anyone in the room feed into this consultation?…. A large number of young people and youth organisations did.
The feedback from this exercise was summarised, and developed to produce the engagement framework and a separate reporting system – the Framework of Expected Outcomes.
Other notes: the Working Group Acted as the Youth Service Sectoral Partners Group (YSSPG) from 2012 – becoming known as the Outcomes Working Group sometime before 2015. It then acted as a RYDP Action Group between Jul 15-Mar 16 this ‘re-constituted’ Outcomes Action Group included ETI.
What is probably more relevant now is the current Policy Directive within Priorities for Youth which continues to drive the work on the engagement and outcomes work forward.
This is the text within Priorities for Youth which relates directly to this work…
You do not need to read it out – suffice to say that the rationale underpinning both the engagement framework and the outcomes framework is proportionate reporting systems.
And it was the role of the working group just mentioned to take this policy directive and operationalise it.
What is probably more relevant now is the current Policy Directive within Priorities for Youth which continues to drive the work on the engagement and outcomes work forward.
This is the text within Priorities for Youth which relates directly to this work…
You do not need to read it out – suffice to say that the rationale underpinning both the engagement framework and the outcomes framework is proportionate reporting systems.
And it was the role of the working group just mentioned to take this policy directive and operationalise it.
Again – you do not need to read out this slide… it is here simply to make the following point:
There are the two levels of reporting – notably at different stages of development.
A pilot of the Engagement Framework was carried out between December 2015 and March 2016, it included 37 individuals from 32 different settings and this presentation and guidance is based on the learning from that pilot.
A pilot of the OBR approach is in the process of being rolled out.
The proposed question to gather data on the engagement framework will look like this.
Note the four categories of engagement - Contact - Engagement - Active Participation – Maximising Potential and these are NOT hierarchical (hence avoid using the term ‘levels’). In this sense all categories are equally valid.
Aim: To collect, in a standardised format, information from all Education Authority (EA) registered youth groups and organisations on the initial impact of the work they undertake with children and young people.
Some key points to note:
1. The aim is to allow all youth groups to report on initial impact of their work.
2. It is not an evaluation of the groups work with children and young people, nor will it require units to track the progression of an individual young person from year to year.
3. It is designed to be generic i.e. suitable for one night per week volunteer led provision through to full-time centre based work, area projects – and everything in between.
4. There is no right or wrong response, only the considered, professional judgement / response of those involved.
Turning then to the indicators.
So you CAN (if you wish) use one column of indicators to assign all children and young people to the most appropriate category.
BUT you don’t need to have matched the young person to an indicator in all 3 columns (matched to an indicator in one column is sufficient).
And you can of course ‘mix and match’.
Remember it’s the most appropriate category of engagement based on your considered opinion and assessment of the individual child and young person – at that time in their lives… and over the course of the past year.
Everything is contextual.
For example, you may have a young person with a learning disability or additional needs in your group who is attending one night per week to meet with peers and might take part in ad-hoc arts activities; for that child you might assign them to the category of Maximising Potential as it is significantly contributing to that child’s improved health & well-being and/or the development of positive relationships with others.
“Maximising” in the sense that they are making the most of their potential.
Option to play video clip at this point. Stopping at each example and inviting groups to guess which category has been assigned. Stop video at the end of the ‘Colin’ example.
Highlight that all participants have a full copy of the Engagement Framework in their pack within the guidance sheet and ask them to locate it.
Have a copy nearby to show them.
Take time to highlight where the categories of engagement are – and for participants to note and read out the column noting the intensity and commitment of engagement indicators as a first step to putting meaning to each descriptor.
Note: The four categories for engagement are not intended to be an exhaustive list; and should allow for changing and dynamic membership - i.e. young people moving in and out of the different categories.
Some further points to note:
1. Groups are not being asked to report on anything else, e.g. staff training/development, governance matters or the specifics of your practice.
2. It will not be used to decide on future funding or the allocation of resources.
Highlight that all participants have a full copy of the Engagement Framework in their pack within the guidance sheet and ask them to locate it.
Have a copy nearby to show them.
Take time to highlight where the categories of engagement are – and for participants to note and read out the column noting the intensity and commitment of engagement indicators as a first step to putting meaning to each descriptor.
Note: The four categories for engagement are not intended to be an exhaustive list; and should allow for changing and dynamic membership - i.e. young people moving in and out of the different categories.
Some further points to note:
1. Groups are not being asked to report on anything else, e.g. staff training/development, governance matters or the specifics of your practice.
2. It will not be used to decide on future funding or the allocation of resources.
Divide participants into small groups and circulate engagement framework record sheet.
Briefly outline that groups are to discuss the examples provided and assign each example to a category within the Engagement Framework.
What distinguishes or what characterises ‘Contact’ from ‘Engagement’ or ‘Engagement’ from ‘Active Participation’ blurs a little around the edges; at that point it is down to your considered/professional judgement and your knowledge of the individual children and young people you are working with.
“Professional” in the sense that practitioners - both volunteer and paid - are legally, ethically and morally obliged to conduct their work to the highest possible standards and to be accountable for their actions, (NSETS Endorsement Guidance).
Also note:
1. Where you assign children and young people may depend entirely on the social, educational and economic context within which your group operates, any individual special circumstances and/or the barriers to learning young people in your membership may face.
2. It is recognised that for a variety of reasons, and not all of them within your or their control, young people’s engagement will not be static; it will be dynamic and constantly changing. You are asked to select the most appropriate category that they engaged at during the period you are reflecting on.
3. It is important to think about all young people – even those who may have moved on in the period – as they may have moved on to other programmes (having already banked the quality learning experience you have offered them) or they may have dropped out of youth service provision altogether (for whatever reason). But they were on your books in the period under review and you should then reflect their level of engagement in the annual return.
You may wish to remind participants:
The engagement framework is not an evaluation of your work with children and young people.
Evaluation is a much more detailed, planned, longer term process. The Engagement Framework is intended as a proportionate annual exercise designed to capture and reflect the degree to which children and young people are engaging in your club, unit or project.
It will not require you to track the progression of an individual from year to year; and
It will not be used to decide on, e.g. future funding or the allocation of resources.
You may wish to remind participants:
The engagement framework is not an evaluation of your work with children and young people.
Evaluation is a much more detailed, planned, longer term process. The Engagement Framework is intended as a proportionate annual exercise designed to capture and reflect the degree to which children and young people are engaging in your club, unit or project.
It will not require you to track the progression of an individual from year to year; and
It will not be used to decide on, e.g. future funding or the allocation of resources.
You may wish to remind participants:
The engagement framework is not an evaluation of your work with children and young people.
Evaluation is a much more detailed, planned, longer term process. The Engagement Framework is intended as a proportionate annual exercise designed to capture and reflect the degree to which children and young people are engaging in your club, unit or project.
It will not require you to track the progression of an individual from year to year; and
It will not be used to decide on, e.g. future funding or the allocation of resources.
You may wish to remind participants:
The engagement framework is not an evaluation of your work with children and young people.
Evaluation is a much more detailed, planned, longer term process. The Engagement Framework is intended as a proportionate annual exercise designed to capture and reflect the degree to which children and young people are engaging in your club, unit or project.
It will not require you to track the progression of an individual from year to year; and
It will not be used to decide on, e.g. future funding or the allocation of resources.
You may wish to remind participants:
The engagement framework is not an evaluation of your work with children and young people.
Evaluation is a much more detailed, planned, longer term process. The Engagement Framework is intended as a proportionate annual exercise designed to capture and reflect the degree to which children and young people are engaging in your club, unit or project.
It will not require you to track the progression of an individual from year to year; and
It will not be used to decide on, e.g. future funding or the allocation of resources.
Circulate the Engagement Framework: An example from my youth work setting - Feedback Sheet
Note that if there are individuals from the same setting they should work together. You may choose to gather these sheets in for feedback and the development of your own resources.
Note to Trainers: In some cases the person attending the training may not be the person who will eventually complete the Engagement Framework return. So it will be important to check that out, and ask those people to put themselves in the place of the person (or people) who will be completing it.
When the participants in the training have completed the task above, it is essential that you use this time to answer any questions or queries they have as well as generate and facilitate a discussion between participants on:
1. How difficult or easy did you find the task?
(if some participants report finding it a difficult task, ask if any one else found it easy and ask them to share how they approached it)
2. Can you see how it would work by breaking down your membership into the age groups or sections you normally organise your club, unit or project around?
3. Do you think it is a process that you can involve your staff/volunteer team in?
4. Where participants able to identify existing reflection and planning/quality assurance practice where this could fit? Give examples.
5. What kind of information did you record as the evidence for assigning each young person?
Circulate the Engagement Framework: An example from my youth work setting - Feedback Sheet
Note that if there are individuals from the same setting they should work together. You may choose to gather these sheets in for feedback and the development of your own resources.
Note to Trainers: In some cases the person attending the training may not be the person who will eventually complete the Engagement Framework return. So it will be important to check that out, and ask those people to put themselves in the place of the person (or people) who will be completing it.
When the participants in the training have completed the task above, it is essential that you use this time to answer any questions or queries they have as well as generate and facilitate a discussion between participants on:
1. How difficult or easy did you find the task?
(if some participants report finding it a difficult task, ask if any one else found it easy and ask them to share how they approached it)
2. Can you see how it would work by breaking down your membership into the age groups or sections you normally organise your club, unit or project around?
3. Do you think it is a process that you can involve your staff/volunteer team in?
4. Where participants able to identify existing reflection and planning/quality assurance practice where this could fit? Give examples.
5. What kind of information did you record as the evidence for assigning each young person?
Highlight that it is essential participants complete the evaluation as honestly as possible to help ensure a further training and support needs are identified for individual groups or the sector generally.