Real Lessons for Small Business: Running a Business by the Numbers
Join serial entrepreneur and small business owner and advisor, Scott Juetten to hear a perspective on how he manages by the numbers and what a few minutes a month can do for a business.
It's my own inferences based on the Jack Stack's book: The Great Game of Business. It's a very inspiring book about organizational behavior. It has very interesting insights about how to motivate people in an organization. This book will help any manager become a good leader. This book was a reading assignment for me in a leadership session being held by Mr. Arvind Kaul.
Open Book Management presented by Ted Maziejka of the Zweig Group. Presented at the 2014 Hot Firm and A/E Industry Awards Conference in Beverly Hills, CA.
A portion of an excellent presentation give to WFU MBA students (March, 2009) by Brian Healy (SVP/GM) of Kindermusik. This was part of a larger session about how his company has implemented Open Book Management since 2002.
From SendGrid to DigitalOcean: Hacks for Founders of High-Growth Startups wit...saastr
All high-growth startups reach a point in scaling their business when their processes and operations start to inhibit their growth. From SendGrid to DigitalOcean, Yancey Spruill is the person these startups brought in when they were ready to graduate to the big leagues. In his presentation, Yancey will discuss the most common mistakes startup founders make and how to overcome hurdles at different stages of growth.
It's my own inferences based on the Jack Stack's book: The Great Game of Business. It's a very inspiring book about organizational behavior. It has very interesting insights about how to motivate people in an organization. This book will help any manager become a good leader. This book was a reading assignment for me in a leadership session being held by Mr. Arvind Kaul.
Open Book Management presented by Ted Maziejka of the Zweig Group. Presented at the 2014 Hot Firm and A/E Industry Awards Conference in Beverly Hills, CA.
A portion of an excellent presentation give to WFU MBA students (March, 2009) by Brian Healy (SVP/GM) of Kindermusik. This was part of a larger session about how his company has implemented Open Book Management since 2002.
From SendGrid to DigitalOcean: Hacks for Founders of High-Growth Startups wit...saastr
All high-growth startups reach a point in scaling their business when their processes and operations start to inhibit their growth. From SendGrid to DigitalOcean, Yancey Spruill is the person these startups brought in when they were ready to graduate to the big leagues. In his presentation, Yancey will discuss the most common mistakes startup founders make and how to overcome hurdles at different stages of growth.
How do you ensure growth is good growth? How do you build a durable business that can withstand the challenges that come up? Tolithia Kornweibel, CRO (previously CMO) of Gusto, discusses a CMO-CRO working model that works for long-term, durable growth.
The importance of deciding the owner's end-game so that the future vision is clear and the company balanced prior to the owner's retirement from active management. Every option works better with improved profitability, and knowledgeable management to implement the team's operational business plans. An outside facilitator's primary roles assisting the owner in building a workable plan.
Say hi to ROI: 3 keys to creating a better sales cultureAmbition
These days, it seems like every sales publication has *at least* one article about “culture”, but what does “building a culture” actually mean?
Modern sales leaders know that “building a culture” really means 1.) measurable coaching programs, 2.) team-wide visibility, 3.) strategic competitions, and 4.) celebrating wins (big and small).
Not-so-coincidentally, these managers are leading the pack when it comes to building healthy pipeline, consistently hitting numbers and reducing employee churn while also increasing quota attainment.
In this presentation, we explore:
+ Tips for using real-time data to increase the effectiveness of 1:1s
+ The best contests to ignite the competitive spirit on sales floor
+ KPIs that every sales leader should be tracking to repeatedly hit and exceed revenue targets
Sales Management Practices: Learn How Sales Managers Can Be Force Multipliers...Apttus
In this informative session, Michelle Vazzana will contrast common sales management practices with those that yield real performance gains. Learn which practices are most highly correlated with getting more sellers to quota. This session will preview the most critical elements sales ops managers should consider when developing their own sales management process.
This 45-minute webinar discusses 5 tips to set yourself up for success in 2020, free access to tools and templates used in the webinar and a structured program to build your 2020 Growth Plan.
Carefully Selected Workplace Incentives That Cost Little and Pay Off Big | So...Sogolytics
Incentives don't always have to be financial, and financial incentives don't always have to be expensive. Get creative with your motivation strateges by building on a solid foundation of respect and engagement, then add on opportunities for employees to see tangible benefits to their effort.
Sam Nelson will dive into Outreach's highest performing sequence. Learn how one sequence and a few simple changes to your workflow can dramatically increase net new opportunities with no extra time.
Want To Improve Your Retention? Focus On This One ChangeDrift
Drift CEO David Cancel's presentation from SaaStock 2016 on the change that your business needs to make to improve retention: aligning incentives. Based on lessons learned at Performable, HubSpot, and Drift.
The secret is to align all of the teams inside of your company around customer retention. Here's how to do it.
Big Thinking for Small Businesses
You don't have to run a Fortune 500 company to harness the power of strategic planning. You just need to know how it's done.
In this presentation, Clate Mask, CEO and co-founder of Infusionsoft, will explain five strategic moves to help your business thrive and win. Starting with the purpose of your business, you'll find out how to turn strategy into planning, action and results. Best of all, everyone in the company can be aligned with your vision, working as a team toward long-term success.
How do you ensure growth is good growth? How do you build a durable business that can withstand the challenges that come up? Tolithia Kornweibel, CRO (previously CMO) of Gusto, discusses a CMO-CRO working model that works for long-term, durable growth.
The importance of deciding the owner's end-game so that the future vision is clear and the company balanced prior to the owner's retirement from active management. Every option works better with improved profitability, and knowledgeable management to implement the team's operational business plans. An outside facilitator's primary roles assisting the owner in building a workable plan.
Say hi to ROI: 3 keys to creating a better sales cultureAmbition
These days, it seems like every sales publication has *at least* one article about “culture”, but what does “building a culture” actually mean?
Modern sales leaders know that “building a culture” really means 1.) measurable coaching programs, 2.) team-wide visibility, 3.) strategic competitions, and 4.) celebrating wins (big and small).
Not-so-coincidentally, these managers are leading the pack when it comes to building healthy pipeline, consistently hitting numbers and reducing employee churn while also increasing quota attainment.
In this presentation, we explore:
+ Tips for using real-time data to increase the effectiveness of 1:1s
+ The best contests to ignite the competitive spirit on sales floor
+ KPIs that every sales leader should be tracking to repeatedly hit and exceed revenue targets
Sales Management Practices: Learn How Sales Managers Can Be Force Multipliers...Apttus
In this informative session, Michelle Vazzana will contrast common sales management practices with those that yield real performance gains. Learn which practices are most highly correlated with getting more sellers to quota. This session will preview the most critical elements sales ops managers should consider when developing their own sales management process.
This 45-minute webinar discusses 5 tips to set yourself up for success in 2020, free access to tools and templates used in the webinar and a structured program to build your 2020 Growth Plan.
Carefully Selected Workplace Incentives That Cost Little and Pay Off Big | So...Sogolytics
Incentives don't always have to be financial, and financial incentives don't always have to be expensive. Get creative with your motivation strateges by building on a solid foundation of respect and engagement, then add on opportunities for employees to see tangible benefits to their effort.
Sam Nelson will dive into Outreach's highest performing sequence. Learn how one sequence and a few simple changes to your workflow can dramatically increase net new opportunities with no extra time.
Want To Improve Your Retention? Focus On This One ChangeDrift
Drift CEO David Cancel's presentation from SaaStock 2016 on the change that your business needs to make to improve retention: aligning incentives. Based on lessons learned at Performable, HubSpot, and Drift.
The secret is to align all of the teams inside of your company around customer retention. Here's how to do it.
Big Thinking for Small Businesses
You don't have to run a Fortune 500 company to harness the power of strategic planning. You just need to know how it's done.
In this presentation, Clate Mask, CEO and co-founder of Infusionsoft, will explain five strategic moves to help your business thrive and win. Starting with the purpose of your business, you'll find out how to turn strategy into planning, action and results. Best of all, everyone in the company can be aligned with your vision, working as a team toward long-term success.
A collection of our favourite Weekly Business Tips from our weekly email series. Practical tips to inspire you to achieve more, and help you run your business better.
Business performance management sounds boring. But, we're bringing the fun back to the fundamentals of managing your agency. Join this session to learn easy, fun and exciting ways to manage you and your producers' business performance.
* Understand the financial components of business
* Identify the levers that affect profitability
* Relate your personal finances to business finances
* Make more profitable decisions
How to Maximise the Value of Your Businessdavidguest11
Running a business has so much potential. Potential to give you the lifestyle you always dreamed of, a great income, and the freedom to choose what you do and when you do it.
Join Industry Renowned Experts, David Guest, Rob Jagger, Misko Vujnovic & John Riley for Breakfast, as they reveal the Secrets to Maximising the Value of Your Business.
So why do so many business owners get stuck in a rut?
Because they are usually just too busy. Busy doing busy-ness rather than building a business and preparing to exit.
You wouldn't build a house without a plan, but most business owners are just running hard on the treadmill, flying by the seat of their pants, with no real plan to make sure they are on track and in control for the future.
In this workshop, learn from Internationally Acclaimed Business Coach, David Guest; Director of Exit To Success Consulting, Rob Jagger, Principle barrister and solicitor at Kelly & Chapman Lawyers, Misko Vujnovic & John Riley, a Certified Practicing Accountant with almost 20 years experience in matters relating to business valuations and how to structure the sale of a business.
The Keynotes Being Discussed Include:
~Putting Your Business on Autopilot~
There are 6 steps to creating a business that works without you. In this keynote, David will be showing you the 6 steps and how to implement them.
~Maximising Value Through Business Exit Planning~
Currently in Australia 80% of businesses fail to sell, leaving the owners with little choice but to close the doors. In this keynote, we will discuss the eight key drivers of business value from a buyer's perspective, when the best time to sell is, and what a good Business Exit Planning process looks like.
~How To Avoid Common Legal Traps in Building Your Business~
Often businesses fail to prepare themselves in terms of the necessary legal documents they should have when it comes to enhancing the overall business value. Documents like business agreements, partnership deeds, lease documents or shareholders agreements are commonly either outdated or not in place at all. In this keynote we will show you the reasons why you should have these arrangements in place from the beginning and certainly well before you sell your business.
~Selling Your Business with Zero Tax~
Many small business owners are relying on the sale of their business to provide for their retirement. Learn how your business can be sold without losing thousands of dollars in tax. In fact, with proper planning and advice you can pay no tax at all!
During this event, you will learn how to:
-Ensure you protect your business and personal succession position if unexpected events impacted the business owner or it's key people
-Prepare your business for selling
-Maximise your selling price
-Make sure you take advantage of the current tax laws to optimise your business sale
-Develop a financial plan that will secure your retirement and give you the flexibility and freedom to live your
These 3 areas are the key to your sales team’s success. As a sales leader, you can not hope to manage, guide, coach or even communicate in a meaningful manner without knowing precisely where each of your sales people stand in these categories.
This document will take you through each of the 3 G.A.P. areas in detail, but it is up to you, the sales leader, to make it digestible to your team. One idea that may take some explanation is the logical, not linear nature of this process. Setting big picture as well as day-to-day goals, establishing tangible targets and grander scale objectives, will take your guidance to explain the importance of all of the pieces that are needed to succeed.
Changing Behaviours For Better Performance GuideDotYou
A collection of presentation materials on a theme of Changing Behaviours for Better Performance, exhibited by GuideDotYou Change Solutions at Castleford Enterprise Show on 11th April 2014.
Includes content on Wakefield Business Programme and Me; Organisational Health Diagnostics; Better Financial Decision Making; Nine Reasons Businesses Fail; Business is a Career Option for Young People; Can You Support The National Enterprise Challenge?; Improving Your Sales; Change Management Isn't Easy - Here Are Some Things To Help
Similar to Lessons from Small Business Owners (20)
From Prep to racing, see how managing your business is a lot like driving a racecar.
Check fuel, tire pressure, electrical, etc.
Test brakes, transmission, steering, etc.
Warm up the engine
Review plan of attack
Team review of plan, roles, responsibilities, and goals (metrics)
Play position strategy
Know when to draft and when to pass
Anticipate turns – start high, move to low and tight
Anticipate obstacles
Watch the gauges – frequent fast reads
Drive with “field awareness”
Avoid desperate moves – leave that to the rookies
Better insight, better decisions. See where your business is headed before it’s too late
Integrate with ERP data. Financial data today; operations data, CRM data next
Increase accuracy. Even if your books aren’t organized, Corelytics standardizes and flags problems
Rally your team. Intuitive visual reports share important directional trends and insight
Benchmark. compare your financial performance with peers, compared to your goals
Join InfoComm, Frank Coker and Tom Stimson as they discuss the tell-tale signs of a healthy company. They'll also look at promising signs in the AV industry (and one troubling one!)
Focus on opportunities for Corelytics Coaches (Accountants, advisors, financial consultants) to join our program and our Small Business Tour www.thesmallbusinesstour.com
Delivered by Tony Lael at MSP World, this presentation walks through key indicators of a healthy business and signs of trouble by watching your financial trends. (no finance expertise required!)
If you’re not a finance expert but you need the Finance 101 tips and best practices, join Professor Frank for an hour and learn what can make the biggest impact to your business --from goal-setting, tracking and learning how to spot a collision course.
When Sales Can Wreck Your Business (and how to see it coming)
Presented by Frank Coker, CEO of Corelytics and Finance Professor at the University of Washington iSchool
5 Keys to More Profitable Employees Your Biggest Expense Should be Your Biggest Asset
Presented by Frank Coker, CMC, MBA
CEO
CoreConnex, Inc.
Producer of the
CorelyticsTM Financial Dashboard
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
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[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
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➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
Website – www.pmday.org
Youtube – https://www.youtube.com/startuplviv
FB – https://www.facebook.com/pmdayconference
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The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
1. Real Lessons for Small Business
Running a business by the numbers
Speaker Series
Scott Juetten, CEO, Small Business Advisor
FASTSIGNS, SJ Consulting
Bellevue, WA
Introducing…
2. What are We in Business For?
Job
Pass it along to family
Build and Sell
Cash Cow
Inspired to be your own boss
Hobby
Next Apple
Combination of the above
3. Pains of Being a Small
Business
• At the mercy of ….
• We’re specialists in our field, not in finance
7. “What gets measured gets done.”
• What are your key performance indicators?
• Figure out what can be measured and then
delegated so you don’t have to be the CEO of
every metric in your business
• Imagine what your business could look like
if you improved it just 1% per week or even
better 1% every day.
9. Other KPI Opportunities
• Financial
– Budget to Actual
– GP,COGS
– By lines of business- what’s your most profitable?
– Revenue per employee
– Production Rate Per Hour
• Customer Satisfaction
• All of these help a business owner get a temperature
read on the business.
10. Share to Execute
Sharing with the team
Manage by the
agreed upon metric
rather than to a
personality.
Accountability: Who
owns which metric?
Make an employee
CEO of something.
They need to own
something because
you can’t own it all.
26%
Revenue
growth
(sales)
$23k
Avg. cost/FTE
per month
(staff)
$1,700
Avg. marketing
spend/ month
(marketing)
11. Your Advisors Need to be part
of your vision dashboard too.
• Relationship with:
– Bookkeeper
– CPA
– Advisors/Coach
– Key Staff
– Trade Associations
how am I doing?
12. What Next?
• I Started Small
– Picked 3 most concerning areas
– Build a solid budget you can plan
from
– Monitor your results over a
defined time period.
– Interpret the business intelligence
– Assign & Adjust
13. Share the Results
• You can’t react alone
• Make the results visual to everyone
• Share in the winnings
• Reset expectations
• Re-measure
– “What gets measured gets done.”
• Stay the course!
15. What’s happening
with your business
while you’re busy
working in it?
Practice Proactive Management and
in 30 minutes a month you’d know
“In a few minutes each month, we get to see a
clear picture of our finances and can manage
our goals”
$69/mo + setup
I’d like to welcome everyone today to Real Lessons for Small Business
And Running a business by the numbers
I know everyone is busy, but thanks for taking time today to work ON your business today.
My goal over the next 15 or so minutes is to provide you with some perspective and thoughts I use on a daily basis to run my business.
I figure if I can get you all to think a little differently about your role as a business owner it might help lead to some break throughs.
My background a an entrepreneur goes back 30 years. I’ve started and sold 3 business’s and have consulted with many others on ways to improve their enterprise value.
Most recently I re-acquired an underperforming Fastsigns location in Bellevue Washington. When I owned it, it was one of the top performing locations in the entire US. I’ve had to start over on this one. It’s a great challenge……So our talk today is a healthy exercise for me as well.
So let’s get started….
I think the first thing a small business owner has to ask themselves is why are they in business. The answer to that question helps set the stage for defining what “success” looks like for you.
For me it was simple. I’ve always preferred building and working for myself. The challenge for most business owners is there really isn’t a how to manual on how to effectively run a small business. Short of franchising, but even a franchise model doesn’t fully prepare you.
So we learn a lot by mistakes we make. I opened my first business in 1990 and very quickly outsold the model and the technology. I began to learn what it meant to out sell your manufacturing, wondered why I wasn’t as profitable as my piers, learned what cash accounting vs accrual accounting was, why my balance sheet was just as important as my income statement, the value of a good hire, the importance of having quality advisors, and the list goes on a and on. Right?
So like most small business owners I started my journey of digesting business books, trade journals, went to small business networking functions and what ever else I could to get on top of my business. I was looking for an edge that could provide me with a sense that I was fully on top of my business.
Ultimately I landed on a few key readings, aligned with some key advisors and began to break my business apart. I started measuring everything. White boards and graphs were and still are an important tool in my business’s.
DOES THIS LOOK FAMILIAR? Note that’s not me
You’re at the mercy of customers,
employees, vendors, partners, the market…
Something’s coming at you all the time…….and unless you’ve built a great infrastructure around you to interpret and adapt, you’ll eventually get caught. I call them gotcha’s.
I mentioned earlier that I came across some key readings that helped galvanize my skills—
One of the best I’ve come across is Michael Gerber’s E-Myth and the E-Myth Revisited
Overview of Gerber’s concept:
One of Gerber's most striking observations is that most small businesses are started by "technicians", that is people who are skilled at something and who enjoy doing that thing. (A technician can be anything from a computer programmer to plumber to a dog groomer to a musician or lawyer.)
When these technicians strike out on their own, they tend to continue doing the work they are skilled at, and ignore the overarching aspects of business.
Without clear goals and quantification benchmarks, they soon find themselves overworked, understaffed, and eventually broke. Worst of all, they may come to hate the work they do. Rather than owning a business, they own a job, and they find themselves working for managers who are completely clueless about how to run a business- -themselves.
This might sound familiar to some of you.The solution, Gerber argues, is for every business owner, especially the technician-owners, to balance their business personalities. According to Gerber, every business owner needs to simultaneously be an entrepreneur and a manager as well as a technician. The technician is the worker-bee, the one who produces the product. The manager makes sure operations and finances run smoothly and consistently. The entrepreneur formulates the goals, and steers the business in the direction needed to reach those goals. Of these three personalities, the entrepreneur is key- -without it, the technician will work himself or herself to death or bankruptcy. As the business grows, the business owner will need to draw away from the technician work and manager work and delegate this work to others.
So WHAT’S THE TAKE AWAY FROM WHAT WE’VE DISCUSSED SO FAR……
I mentioned I started measuring everything.
I think about it like this—
Imagine a doctor trying to diagnose a patients overall health without having some pretty key instruments to measure the key indicators of the patient.
The data these devices provide a doctor are synonymous with the buzz word used in business today….
Business Intelligence
An example in my manufacturing business is that my production and sales manager know
There’s a reason a plane or car has a dashboard
The Speedometer tells us how fast we are going
The Fuel gage tells us how much fuel is left
The altitude Indicator tells a pilot how high they are in the air
Imagine trying to drive a car without a dashboard of indicators. Although my 16 year old son who just got his license may think differently
The same holds true of a business. We need to set the dials to ensure a proper take off and landing each day.
It starts with what many small business owners know the least about. Their financials.
One of the best sayings and now initiatives I use in business is
“What gets measured gets done.”
It means regular measurement and reporting keeps you focused — because you use that information to make decisions to improve your results. Your most critical measurements are called Key Performance Indicators. OR KPI’s.
KPI”s are the dashboard I showed you earlier.
KPI”s provide the temperature of your business at any given time
You can boil it down to the difference between what’s urgent and what’s important, and often they are not the same. One is aimed at helping individuals and another provides a new way for a whole team to create a shared understanding of what’s really important.
Focus on providing value. Ask yourself, “How much value will this provide me, or someone else?”
Think long-term. Ask yourself, “Will this make a difference in a week, a month or a year from now? Five years?”
Have a clear vision. If you can’t envision it, then you can’t measure it; if you can’t measure it, then you can’t manage it. Think about whether or not the work you’re doing is moving you closer to your vision, or if it won’t make much of a difference tomorrow or next week.
I need to be able to walk into the business each day and be able to see immediately whether our business is going OK today. Things like: Machines are running; 20 jobs on the board
This helps me know what “mode” we’re in today?
e.g. This might be a day of execution, we can’t do planning today….
Here’s a few examples of ways to look at some key indicators of your business-
I’ve chosen a financial example because It’s relevant to all small business's.
This slide shows a clear divide in how most of us look at our financials and how most of us would like to look at our financials.
A typical accountant provides you with your monthly financial statements and an annual tax return. It’s what I call compliance work. There is usually very little advisory on how to influence future outcomes. What’s the saying….the devil is in the details
I challenge everyone to take three years of financials get them on one page side by side and begin to identify the key trends in your business. If you haven’t done this before you will learn a lot about current trends in your business.
Get your team to self-lead. Have them Own something.
Give them “just enough” information to make decisions without sharing the entire Accounting Software data.
Make them the CEO of something.
Talk about the relationship with CPAs – what do you share?
How do you interact?
What do you need to tell your advisors
How do you share with key staff
How are you doing compared to the industry and what can you learn from them?
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