資源探索服務之功能評估指標
Exploring Functionality Indicators for Web-Scale Discovery Service
摘要
自2009年左右,資源探索服務一詞面世以來,受到圖書館界的熱烈討論,不少資源探索服務因運而生。資源探索服務乃是由聯合索引和資源探索層所構成,藉由兩者的搭配提供使用者單一的檢索介面,同時檢索圖書館自有、訂購和公開取用的多樣化資源,並提供相關排序、層面瀏覽、個人化與社群服務等功能。本文的主旨在於闡述資源探索服務的特性,並歸納整理資源探索服務的功能指標,供圖書館界選擇資源探索服務時參考。
資源探索服務之功能評估指標
Exploring Functionality Indicators for Web-Scale Discovery Service
摘要
自2009年左右,資源探索服務一詞面世以來,受到圖書館界的熱烈討論,不少資源探索服務因運而生。資源探索服務乃是由聯合索引和資源探索層所構成,藉由兩者的搭配提供使用者單一的檢索介面,同時檢索圖書館自有、訂購和公開取用的多樣化資源,並提供相關排序、層面瀏覽、個人化與社群服務等功能。本文的主旨在於闡述資源探索服務的特性,並歸納整理資源探索服務的功能指標,供圖書館界選擇資源探索服務時參考。
摘要
自2009年左右,資源探索服務一詞面世以來,受到圖書館界的熱烈討論,不少資源探索服務因運而生。資源探索服務乃是由聯合索引和資源探索層所構成,藉由兩者的搭配提供使用者單一的檢索介面,同時檢索圖書館自有、訂購和公開取用的多樣化資源,並提供相關排序、層面瀏覽、個人化與社群服務等功能。本文的主旨在於闡述資源探索服務的特性,並歸納整理資源探索服務的功能指標,供圖書館界選擇資源探索服務時參考。
關鍵字:資源探索服務;聯合索引;資源探索層
ABSTRACT
A Web-scale discovery service (discovery service, for short) is a new service that may realize the discovery and delivery of high-quality information in the library. A discovery service is composed of a unified index and a discovery layer. The unified index pre-harvests and pre-indexes a variety of information resources, including the MARC records created by the library, the metadata of the institutional repository or digital content management system of the library, the metadata and full-text (for indexing) of the databases and electronic journals subscribed by the library, and the metadata and full-text (for indexing) of open-access systems. A user can then search the contents in the unified index through the discovery layer. The discovery layer incorporates functionality such as relevance ranking, facet navigation, personalized service and social networking service. This article aims at explicating the features of a discovery service, and draw the functionality indicators that may be adopted and(or) amended by any library which wants to purchase a discovery service.
美國大學暨研究圖書館學會(Association of College & Research Libraries)每兩年會發表一份學術圖書館環境掃描的報告。2015年的學術圖書館環境掃描是基於2014年的學術圖書館重要趨勢(Top Trends in Academic Libraries),闡述了高等教育環境的改變,及其對圖書館在館藏與取用、研究資料服務、探索服務、圖書館設施、學術傳播,以及圖書館對學生成功等方面的影響。
在環境掃描中,列舉了各項議題在美國的發展現況、最佳實務,以及相關計畫,本文僅節錄其中的可能影響與建議(implications),以嘉惠國內學術圖書館同道。翻譯得不好,請見諒!!
Evaluating Improvements of the Public Library in Reading Environment and Faci...皓仁 柯
Realizing the importance of the environment and facilities in the public library, the Ministry of Education passed a four-year project entitled “Upgrading the Reading Environment and Facilities in the Public Library”("the Project", hereafter) in 2009 with the goal of providing a comfortable reading and life-learning environment to the public by improving the environment of the public library and combining it with the resources of the surrounding areas. This paper aims at evaluating the practical outcomes of the Project for the years 2009 and 2010 in terms of the execution of these libraries, and library patrons’ degree of satisfaction with library services and facilities.
The study is both a qualitative and quantitative investigation of the 77 libraries included in the Project for the years 2009 and 2010, by which time the upgrading of the reading environment and facilities had been completed. Among the 77 libraries, 76 directors (and librarians) of the 77 libraries were interviewed; library patrons who had been using the 77 libraries both before and after the improvements took part in a survey during the period between August 10 and October 7, 2011; a total of 5,369 samples were collected and validated.
The following conclusions are drawn from the analysis of the interviews and the collected samples:
1. Library patrons were more satisfied with five aspects of the public library, including library personnel, service, the collection, the facilities, and the environment, after the improvements than before.
2. Both of the frequency of visiting the library per library patron and the duration per visit to the library increased significantly.
3. Concerning improvements made to the public library, patrons were more satisfied with the following three areas than others: the children’s reading area, the restrooms, and the study area.
4. practical effects of the improvement project, mainly on the repairs to the exterior, the entrance, and the children’s reading area, matched the needs of library patrons.
5. “Improvement of the reading environment” elicited positive comments after the “Upgrading the Reading Environment and the Facilities in the Public Library” project was implemented.
6. After the improvement of the reading environment and the facilities, the library made appropriate changes to its “service policy” and “administration and patron services”.
ORCID Implementation in National Taiwan Normal University (NTNU)皓仁 柯
This presentation details the steps that National Taiwan Normal University Library has taken to implement ORCID -- an global, permanent identifier for researchers
摘要
自2009年左右,資源探索服務一詞面世以來,受到圖書館界的熱烈討論,不少資源探索服務因運而生。資源探索服務乃是由聯合索引和資源探索層所構成,藉由兩者的搭配提供使用者單一的檢索介面,同時檢索圖書館自有、訂購和公開取用的多樣化資源,並提供相關排序、層面瀏覽、個人化與社群服務等功能。本文的主旨在於闡述資源探索服務的特性,並歸納整理資源探索服務的功能指標,供圖書館界選擇資源探索服務時參考。
關鍵字:資源探索服務;聯合索引;資源探索層
ABSTRACT
A Web-scale discovery service (discovery service, for short) is a new service that may realize the discovery and delivery of high-quality information in the library. A discovery service is composed of a unified index and a discovery layer. The unified index pre-harvests and pre-indexes a variety of information resources, including the MARC records created by the library, the metadata of the institutional repository or digital content management system of the library, the metadata and full-text (for indexing) of the databases and electronic journals subscribed by the library, and the metadata and full-text (for indexing) of open-access systems. A user can then search the contents in the unified index through the discovery layer. The discovery layer incorporates functionality such as relevance ranking, facet navigation, personalized service and social networking service. This article aims at explicating the features of a discovery service, and draw the functionality indicators that may be adopted and(or) amended by any library which wants to purchase a discovery service.
美國大學暨研究圖書館學會(Association of College & Research Libraries)每兩年會發表一份學術圖書館環境掃描的報告。2015年的學術圖書館環境掃描是基於2014年的學術圖書館重要趨勢(Top Trends in Academic Libraries),闡述了高等教育環境的改變,及其對圖書館在館藏與取用、研究資料服務、探索服務、圖書館設施、學術傳播,以及圖書館對學生成功等方面的影響。
在環境掃描中,列舉了各項議題在美國的發展現況、最佳實務,以及相關計畫,本文僅節錄其中的可能影響與建議(implications),以嘉惠國內學術圖書館同道。翻譯得不好,請見諒!!
Evaluating Improvements of the Public Library in Reading Environment and Faci...皓仁 柯
Realizing the importance of the environment and facilities in the public library, the Ministry of Education passed a four-year project entitled “Upgrading the Reading Environment and Facilities in the Public Library”("the Project", hereafter) in 2009 with the goal of providing a comfortable reading and life-learning environment to the public by improving the environment of the public library and combining it with the resources of the surrounding areas. This paper aims at evaluating the practical outcomes of the Project for the years 2009 and 2010 in terms of the execution of these libraries, and library patrons’ degree of satisfaction with library services and facilities.
The study is both a qualitative and quantitative investigation of the 77 libraries included in the Project for the years 2009 and 2010, by which time the upgrading of the reading environment and facilities had been completed. Among the 77 libraries, 76 directors (and librarians) of the 77 libraries were interviewed; library patrons who had been using the 77 libraries both before and after the improvements took part in a survey during the period between August 10 and October 7, 2011; a total of 5,369 samples were collected and validated.
The following conclusions are drawn from the analysis of the interviews and the collected samples:
1. Library patrons were more satisfied with five aspects of the public library, including library personnel, service, the collection, the facilities, and the environment, after the improvements than before.
2. Both of the frequency of visiting the library per library patron and the duration per visit to the library increased significantly.
3. Concerning improvements made to the public library, patrons were more satisfied with the following three areas than others: the children’s reading area, the restrooms, and the study area.
4. practical effects of the improvement project, mainly on the repairs to the exterior, the entrance, and the children’s reading area, matched the needs of library patrons.
5. “Improvement of the reading environment” elicited positive comments after the “Upgrading the Reading Environment and the Facilities in the Public Library” project was implemented.
6. After the improvement of the reading environment and the facilities, the library made appropriate changes to its “service policy” and “administration and patron services”.
ORCID Implementation in National Taiwan Normal University (NTNU)皓仁 柯
This presentation details the steps that National Taiwan Normal University Library has taken to implement ORCID -- an global, permanent identifier for researchers