Service Cluster Ireland is an initiative started by entrepreneurs in 2011 to connect stakeholders in Ireland and drive business growth through service innovation. The objectives are to share experiences and tools to improve service innovation, uncover evidence of business success through service innovation, and facilitate cooperation between businesses, researchers, and other stakeholders. The initiative will create a location for members to connect, assess the maturity of service innovation, and deliver programs and materials to address needs and opportunities identified.

2. Connecting stakeholders who believe
service innovation can drive business
growth
Creating a focal point for services
innovation in Ireland

3. business practitioners
academia agencies
connecting stakeholders to create a focal point & add value

4. Service Cluster Ireland is a Initiative
FUSE is a 2-year project by entrepreneurs to ignite and promote
business growth in the South-East of Ireland, started Jan 2011
18 founding members, now over 200 members

5. We created Service Cluster Ireland to
drive growth, innovation and
competitiveness among service
intensive businesses like ours

6. Our objectives
• to share proven experiences and practical tools that
enable members to improve service innovation
• to uncover and share tangible evidence of business
success through service innovation in Ireland
• to facilitate co-operation between businesses,
researchers and other stakeholders
• to create awareness of the importance of service
design & service innovation

7. Where are we starting?
• Create a location for members to connect
• Assess the maturity of service innovation in member
organisations
• Determine the needs of members and opportunities
for enhanced performance
• Deliver programmes, events and materials to address
the needs and capitalise on opportunities for our
members

13. We believe
All companies, irrespective of size, sector or status can improve
competitiveness & profitability by focusing on their customer &
optimising service delivery.
We acted
We created Service Cluster Ireland to drive growth, innovation &
competitiveness amongst service intensive businesses like ours.
Join us
Service Cluster Ireland is open to all businesses and
organisations, researchers and support or industry agencies in
Ireland who have an interest in service innovation.

14. Apply for membership at www.serviceclusterireland.com
Members can join our LinkedIn Group
Group Name: Service Cluster Ireland
Contact me:
Aidan Kenny
SERVITIZE
email: hello@serviceclusterireland.com
call: 056 7783570 / 087 2334451