Fuse sci aug11
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Service Cluster Ireland is an industry-led initiative that aims to connect companies interested in services innovation. It brings together businesses, academia, government agencies, and practitioners to enable companies to grow by focusing on customer value and satisfaction. Service Cluster Ireland plans to raise awareness and facilitate knowledge sharing through events, workshops, and case studies highlighting examples of service design and innovation in Ireland.
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Fuse sci aug11
- 2. Service Cluster Ireland is an industry led initiative creating a “space” and focal point for companies of all sectors and sizes who are interested in services innovation
- 3. Our core mission is to enable businesses to grow by focusing on adding value for their customers and shareholders
- 4. Key Messages Value– you must deliver value to your customers and your shareholders Balance– you can balance customer satisfaction & cost efficiency Journey– all services are a journey
- 6. Academia
- 7. Agencies
- 9. INTERNATIONAL PARTNERS NEKOÉ – French Service Innovation Competency Centre SERVICE PLATFORM – Danish Service Cluster
- 10. ACADEMIC PARTNERS W.I.T. – RIKON, Service Innovation Group MAYNOOTH – Innovation Value Institute
- 11. STATUS UPDATE Creating the brand Launching Service Cluster Ireland Ongoing activities
- 12. BRAND We are working with Threesixty on developing the brand, logo and website
- 16. The basic website layout Homepage Intro Events & News flow Participants… rolling footer of logo on the homepage Link to the video 3 principal messages Adding Value > Balance > Journey > About SCI Contact Page Contact form Resources Recent Presentations Service Design 101 Links Other websites Partner within SCI Tools you can use. Participants With links to their websites Events & Resource Footer area Boilerplate statement Community (twitter / facebook/ linkedin etc.) Twitter Account – Twitter feeed.
- 17. LAUNCH We are planning a launch event in October or November Working with EI on event planning
- 18. ONGOING ACTIVITIES There are 16 members of the Service Cluster group on FUSE We will be calling a meeting in September to get support for the launch planning
- 19. THANK YOU