The document provides instructions for a Director of Education to create a presentation for new healthcare employees and volunteers. They are to develop a timeline with at least 20 events over the past century that have shaped the U.S. healthcare system. For each event, they should describe the cause and consequence, and explain how it impacted healthcare delivery. They are then to record an audio voiceover for a PowerPoint presentation with the timeline information, causes and consequences of each event, and last at least 10 minutes.