The document outlines an emergency preparedness plan for the National Operating Center in St. Petersburg, Florida. It details procedures for different emergency scenarios like fire, weather events, and medical emergencies. It identifies employee roles and responsibilities during emergencies, including zone leaders and emergency response team members. The plan also addresses shelter-in-place procedures, evacuation routes, and assembly areas to protect employee safety.

1. National Operating Center
St. Petersburg, Florida
Employee Training
Emergency Preparedness

2. Emergency Preparedness and Evacuation
Emergency Plan Addresses the following:
 Emergencies
 Fire
 Weather Related incidents
 Medical emergencies
 Employee roles and responsibilities
 Team Roles and responsibilities
 Drills

3. Emergency Scenarios
Evacuation
 Fire, explosion
 Bomb threat
 Loss of power
Shelter-in-place
 External threat near your work location
Medical emergencies
 Employee / Visitor

4. Role of Employees
 Follow Instructions of Zone Leaders / Emergency Team Members
 Arrive prepared – Personal Belongings (if time allows)
 Remember to help your visitors. You are responsible for them
 If someone needs assistance, tell an Emergency Team member
 If you need assistance, notify a coworker or an Emergency Team
member
 Participate in drills

5. Employees with Disabilities
Employees with Disabilities may need assistance in an emergency and should
register with their Human Resources contact as part of our preparedness
plan.
This information will be given to Emergency Coordinator to ensure plan is in
place to assist employee in emergency situations.
If possible, a buddy system will be set up for employee to assist in the event
of an evacuation.
Information will be treated as confidential to respect employee privacy.
 Short Term – i.e., Injury (broken limb), Pregnancy, or other temporary
condition
 Long Term – medical condition affecting employees ability to self-evacuate

6. Roles of Emergency Response Team Members
 Zone Leader – Responsible for Communication and
direction for employees in emergency
 Assistant Zone Leader – Search and assist employees.
Responsible for roll call and backup for Zone Leader
 Searchers – Search and assist employees
 Emergency Coordinator – Liaison with Emergency
Responders

7. Zones

8. Zones

9. Emergency Response Team
Zone Zone Leader Assistant Zone Leader Searcher
1 John Brown Karen Tomczyk Robert Brasser
2 Sarah Roman Kathy Tijou Anania Ramirez
3 Gisella Santamaria Victor Granados Leslee Fitzpatrick
4 Margaret Francois Kara Jalocha
5 Rick Artille Todd Cook
6 Lisa Fast Shannon Fitzpatrick
7 Kristin Saier Bernard Scott
8 James Wells Michelle Pierce
9 Rob Ross Michele Croud
10 Marty Karnegie Adrianna Bittar

10. Emergency Scenarios
Stay or go? Plan for both
Shelter in Place
 Stay inside at your work location.
 Interior room, with few or no
windows or other in building relocation.
Partial Evacuation
 Emptying the building of some
but not all occupants.
Evacuation
 Emptying the building of
all occupants

11. Emergency Scenarios
Workplace Incidents
 Fire
 Loss of Power
 Bomb Threat
Weather Related Incidents
 Tornados
 Hurricanes
Medical Emergencies
 Employee / Visitor

12. Workplace Incidents
Fire
 Fire is on your floor – Immediately exit, pulling the fire alarm
to notify the Fire Dept.
 You smell smoke but don’t see Fire - Follow instructions from
Zone Leaders and / or Building Management
Bomb Threat – Evacuation may be required
Loss of Power – Evacuation may be required

13. General Evacuation Procedures
MEANS OF NOTIFICATION OF EVACUATION
• Audible / visual fire alarms and strobes throughout
building
• Verbally by the Emergency team
Prior to evacuating:
• If safe to do so, prior to exiting:
– Turn Off All Computer Equipment
– Turn Off Office Equipment (Copy Machine, Fax
Machine, Etc…)
– Close office doors (do not lock)

14. General Evacuation Procedures
When an alarm is sounded:
 Proceed quickly, but calmly to the nearest exit
 Exit the building and go to the primary assembly
areas based on your work zone, unless directed
otherwise by the Emergency Coordinator or Zone
Leader
 Do not leave the assembly area until the all clear is
given or you are given specific instruction to leave by
the Emergency Coordinator/Zone Leader

15. Assembly Areas
General Evacuation Procedures

16. General Evacuation Procedures
 Do not stay the building for any reason when
the alarms sound
 Never use the elevators
 Always listen to instruction of Emergency
team members
 Do not re-enter the building until authorities
have approved reentry

17. Weather Related Emergencies
Weather Related Incidents
 Tornados – Shelter in Place
 Hurricanes – Advance notice – preparedness
at home – Ready.gov

18. Medical Emergencies
Employee or visitor becomes sick onsite during business
hours
 Call 911 – If the incident is serious and Emergency services is required.
Notify the Emergency Response Team so they can arrange to direct first
responders to person in need. If the individual is in need of AED / CPR – and if
you are certified to use an AED or perform CPR and it is safe to do so, act
immediately.
 Minor First Aid is required – Utilize the First Aid Kits found in
pantries throughout the building. Be sure to notify Zone Leader so
Incident report will be completed. All incidents are to be documented.

19. Shelter-In-Place Areas
Interior Conference Rooms
First Floor
 Name
 Name
Second Floor
 name

20. Areas of Refuge
Interior space in or near Evacuation stairwell. Provide
shelter for employee or visitor in need of assistance.
Emergency Coordinator will advise First Responders of
location.

21. Fire Extinguisher Use
In accordance with the LAW and SalonCentric
policy:
 All employees are to evacuate the building
should there be any fire emergency
 No one is to attempt to use a fire extinguisher
to fight a fire unless trained to do so. This
requires annual training.

22. Emergency Phone Numbers
 Emergency Hotline – After hours lines available to employees
to receive updates about office. These hotlines are utilized by employees
to get updates about status of business operations at the site. Examples
would be weather incidents affecting the area.
 123.123-4567
 123.234.5678
 Send Word Now – Mass notification service used to reach all
employees. Service will contact you on all devices registered with the
system.
System allows for “Get Word Back” which takes roll call of employees who
are called and respond. Allows for up to date status of employees to
management. Used for emergency situations only.

23. National Operating Center
St. Petersburg, Florida