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Ask, Share, Learn – Within the Largest Community of Corporate Finance Professionals

Best Practices in Understanding and
Increasing Your Company’s Valuation
Learning Objectives
A"er	
  par(cipa(ng	
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  event	
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  Understand	
  the	
  key	
  factors	
  driving	
  your	
  company’s	
  
valua(on,	
  and	
  the	
  importance	
  of	
  having	
  an	
  equity	
  strategy	
  
in	
  place	
  
  Discover	
  ac(onable	
  advice	
  about	
  delivering	
  best	
  in	
  class	
  
analyst	
  presenta(ons,	
  equity	
  storyboarding	
  and	
  more	
  
  Learn	
  how	
  investors	
  look	
  at	
  financial	
  integrity	
  and	
  
accountability	
  and	
  its	
  impact	
  on	
  valua(ons	
  
Proformative Event Notes
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© 2013 Proformative. Proprietary and confidential
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© 2013 Proformative. Proprietary and confidential
Ask, Share, Learn – Within the Largest Community of Corporate Finance Professionals

Best Practices in Understanding and
Increasing Your Company’s Valuation
Kathy Ryan
CEO, RoseRyan

Adrian Bray
Founding Partner, Assay
Agenda
•  Introduction
•  Getting to Benchmark
•  Building Blocks of Value
•  Q&A
Very Wide Audience
•  Public Companies – market response provides immediate
quick response on how company is performing
•  Private Companies – VC or Private Equity ownership
–  Quarterly to annual conversations about exit

•  Family built companies (e.g., first generation)
–  No outside ownership
–  Could be 20 years or a lifetime before valuation is known

•  Nuances exist between each market segment
•  However, underlying best practices are similar
•  To maximize valuation you must prove you have mitigated
your risks and that you have assets that someone would
buy
Chutes and Ladders
Keeping Your Company at Benchmark
•  All industry sectors have a benchmark
–  Applies whether private or public

•  Factors considered
– 
– 
– 
– 

P&L: revenue and costs
Balance sheet: assets and liabilities
Management team
External factors

•  Best practices
–  Financial integrity
–  Prepare, prepare, prepare
How Not to Get Discounted
•  Financial statements in good order
•  How assets become liabilities
•  How liabilities can take you out
•  Risk mitigation
•  Management team indicators
•  External factors
Financial Statements in Good Order Private
•  Completed
–  Monthly basis
–  Key financial metrics summarized
–  Readily available

•  Auditable systems
•  US GAAP or IFRS
–  Integrated financials: P&L, Balance Sheet,
Cash Flow

•  Audited financial statements
–  Best practice is 3 years
Financial Statements in Good Order Public
•  Ditto from private company slide
•  Have systems in place
•  Hone financial close process
•  Address talent gaps in finance
and accounting team
•  Address technical issues early on
•  Have an engaged disclosure
committee
How Assets Become Liabilities
•  Objectionable Assets
–  Significant idle cash
–  Obsolete assets
–  Personal assets: yachts, airplanes, art
collections, hobbies

•  Intangible assets: know what you own
– 
– 
– 
– 

Patents
Trademarks
Copyrights
Intellectual property
Liabilities Can Take You Out
•  Settle lawsuits
•  Terminate unfavorable contracts – don’t hope they get
better
•  Document loans to shareholders and employees
•  Lack of accounting systems and processes can create
liabilities
•  Contingent liabilities
– 
– 
– 
– 

Workforce
Warranty
Lawsuit
Guarantee of another party’s loan

•  Foreign subsidiary
•  Taxation
Risk Mitigation—Not Just for Big
Companies
•  Financial Planning & Management
Discipline
–  Build thoughtful projections to share
–  Operating results relative to plan for recent
past periods
–  Key financial metrics that management uses
to track the business
–  Critical underpinnings of projections

•  Corporate records in good order
–  Board Minutes
–  Cap Table – who owns what
–  Corporation is in good standing with the filing
“bodies”
–  Articles have the right approved shares
Risk Mitigation—Corporate Governance
•  Corporate governance
–  Internal audit
–  Sarbanes-Oxley

•  ERM (Enterprise Risk Management)
–  Identifies key business risks in every aspect of your operations
–  Gives management knowledge needed to develop a plan to
reduce risks
Confidence in Management Team
•  Good financials
•  Documents readily available
•  Internal controls in place
•  Having a plan and working to the plan
•  Management succession, skills development and the
right profile for your strategy
Example: Public company

$35	
  

$30	
  

$25	
  

FDA approval
Missed distribution strategy = Lower revenue projections
Proxy	
  fight	
  se@led;	
  new	
  CEO	
  

$20	
  

$15	
  

Proxy	
  fight	
  begins	
  

$10	
  

$5	
  

$0	
  

Another	
  new	
  CEO	
  
So What Does This Mean
•  Minimizing / mitigating risk
•  Gives investors / buyers / banks
confidence in your team and your
business
•  Systematic approach to achieving
benchmark target
•  These steps help you get to the
industry benchmark
•  Without them, you’re leaving a lot on
the table
Thank	
  You	
  

© 2012 Proformative. Proprietary and confidential
Ask, Share, Learn – Within the Largest Community of Corporate Finance Professionals

Building Blocks of Value
Adrian Bray
Founding Partner, Assay
Drivers

B/S
Drivers

P&L

B/S
Drivers

Strategic Assets

P&L

B/S
Outperform	
  
Neutral

Underperform	
  
Strategic Assets

P&L

B/S
What’s in your control?

Valua0on	
  =	
  Profit	
  X	
  Mul0ple	
  
Best Practices:
Private / Family Owned
• 
• 
• 
• 
• 
• 
• 
• 
• 

Know	
  your	
  secret	
  sauce	
  
Understand	
  drivers	
  for	
  today’s	
  &	
  tomorrow’s	
  revenue	
  
Use	
  a	
  business	
  plan	
  (even	
  1	
  pager)	
  
Monitor	
  the	
  variance	
  to	
  the	
  plan	
  	
  
Create	
  a	
  Valua(on	
  plan	
  -­‐>	
  mul(ple	
  &	
  secret	
  sauce	
  
Hire	
  the	
  right	
  team	
  with	
  the	
  right	
  skills	
  
Do	
  the	
  right	
  things	
  
Understand	
  your	
  resource	
  alloca(on	
  mix	
  
Know	
  your	
  risk	
  profile	
  versus	
  your	
  team’s	
  
Best Practices:
Private Company with External Investor
• 
• 
• 
• 
• 
• 
• 

As	
  Private	
  	
  
Understand	
  financial	
  partners’	
  expecta(ons	
  and	
  (me	
  horizon	
  
Have	
  /	
  Know	
  Equity	
  and	
  Valua(on	
  Strategy	
  Plan	
  
Build	
  the	
  team	
  to	
  deliver	
  their	
  exit	
  
Create	
  board	
  presenta(ons	
  from	
  their	
  perspec(ve	
  	
  	
  
Financials	
  show	
  the	
  past	
  –	
  you	
  must	
  demonstrate	
  the	
  future	
  
Prove	
  the	
  assets	
  you	
  are	
  building	
  
Best Practices – Public Company
•  Have	
  a	
  Share	
  Price	
  Strategy	
  for	
  both	
  Profit	
  &	
  Mul(ple	
  
•  Create	
  an	
  equity	
  story	
  board	
  -­‐>	
  Investor	
  Rela(ons	
  
Messaging	
  
•  Perform	
  investor	
  presenta(on	
  review	
  
•  Conduct	
  external	
  benchmark	
  for	
  investor	
  impact	
  
•  Understand	
  your	
  investors	
  
•  Be	
  honest:	
  do	
  your	
  investors	
  understand	
  you?	
  
•  Ensure	
  all	
  communica(ons	
  are	
  in	
  investor	
  language	
  	
  
•  Deliver	
  on	
  your	
  promise	
  
•  Communicate	
  the	
  Strategic	
  Assets	
  and	
  their	
  value
Strategic Assets
•  Future	
  profits	
  
•  Philosophy	
  /	
  DNA	
  
•  Creates	
  compe((ve	
  advantage	
  
•  Scalable	
  model	
  that:	
  
–  Creates	
  unique	
  opportunity	
  
–  Repeatable	
  
–  Harnesses	
  product	
  /	
  systems	
  innova(on	
  
Example of Strategic Assets: Talent

Talent/	
  Culture	
  	
  
Example of Strategic Assets: Talent
•  Gateway	
  to	
  the	
  other	
  ladder	
  rungs	
  
•  Determine	
  the	
  right	
  talent	
  
•  Manage	
  current	
  talent	
  issues	
  
•  Have	
  and	
  manage	
  your	
  talent	
  philosophy	
  
	
  
/	
  culture	
  
•  Understand	
  what	
  is	
  different	
  for	
  $10M,	
  
$20M,	
  $200M	
  or	
  $5B	
  business	
  
•  Must	
  be	
  PROVED	
  –	
  develop	
  quan(ta(ve	
  
proof	
  points	
  to	
  support	
  your	
  claims
Talent Example #1 (Private Company)
Company	
  A	
  
• 

Telecommunica(ons	
  services	
  company	
  

• 
• 

Owners	
  were	
  husband	
  and	
  wife	
  team	
  
Strong	
  technical	
  and	
  project	
  management	
  skills	
  	
  

• 
• 

Internal	
  training	
  programs	
  -­‐>	
  at	
  least	
  two	
  systems	
  
Delivery	
  checklists	
  to	
  ensure	
  components	
  to	
  deliver	
  98%	
  comple(on	
  rate	
  during	
  the	
  
first	
  visit	
  

• 

Off-­‐the-­‐shelf	
  job	
  dispatching	
  system	
  married	
  with	
  a	
  predic(ve	
  tool	
  to	
  guarantee	
  
technician	
  shows	
  up	
  exactly	
  at	
  appointed	
  (me	
  (not	
  the	
  2	
  to	
  4-­‐hour	
  window	
  standard	
  
in	
  the	
  industry)	
  

• 

The	
  system	
  also	
  enabled	
  3	
  hour	
  emergency	
  call	
  responsiveness	
  

• 

Hired	
  engineers	
  who	
  were	
  aligned	
  with	
  their	
  customer	
  service	
  philosophy	
  

Sold	
  company	
  for	
  7.5x	
  EBITDA,	
  	
  
a	
  premium	
  of	
  39%	
  over	
  the	
  industry	
  average	
  of	
  5.4x	
  
Talent Example #2 (Private Company)
Company	
  B	
  
• 

Same	
  Industry	
  -­‐>	
  wanted	
  to	
  acquire	
  an	
  IT	
  services	
  firm	
  

• 

15	
  local	
  firms	
  -­‐>	
  2	
  	
  serious	
  nego(a(ons	
  	
  with	
  Companies	
  B	
  &	
  C	
  

• 

Companies	
  B	
  &	
  C	
  were	
  similar	
  revenue	
  size	
  

• 

B	
  growing	
  ~	
  10%	
  per	
  year;	
  C	
  stagnant	
  for	
  a	
  number	
  of	
  years	
  

• 

Company	
  B	
  young,	
  invigorated	
  workforce,	
  management	
  team	
  using	
  	
  
technology	
  to	
  provide	
  services	
  remotely	
  =	
  fix	
  more	
  client	
  issues	
  per	
  
hour,	
  genera(ng	
  more	
  revenue	
  per	
  employee	
  than	
  compe((on;	
  on-­‐
site	
  visits	
  were	
  scheduled	
  only	
  when	
  necessary	
  	
  

• 

Conversely,	
  Company	
  C	
  used	
  its	
  original	
  system	
  and	
  approach	
  to	
  solve	
  
customer	
  problems	
  on-­‐site.	
  Everyone	
  thought	
  being	
  in	
  front	
  of	
  the	
  
customer	
  was	
  just	
  as	
  important	
  as	
  solving	
  their	
  problems.	
  	
  It	
  was,	
  once.	
  

• 

Lot	
  of	
  customer	
  dissa(sfac(on	
  with	
  C	
  as	
  user	
  expecta(ons	
  evolved,	
  
poor	
  response	
  (me	
  as	
  they	
  over	
  serviced	
  clients	
  and	
  increasingly	
  were	
  
unable	
  to	
  solve	
  a	
  problem	
  the	
  first	
  (me	
  around.	
  

Company	
  B	
  :	
  	
  	
  
Acquired	
  and	
  was	
  
rewarded	
  with	
  a	
  8x	
  
mul(ple,	
  or	
  a	
  48%	
  
premium.	
  	
  
Company	
  C:	
  	
  
Enterprise	
  value	
  was	
  
in	
  the	
  range	
  of	
  
2.75x-­‐3x,	
  a	
  44-­‐49%	
  
discount	
  from	
  the	
  
5.4x	
  industry	
  
average.	
  
Company	
  C	
  was	
  
considered	
  too	
  high	
  
risk,	
  requiring	
  too	
  
much	
  investment	
  
Other examples
In every sector there is a player that focuses on the talent
and culture:
–  Finance Sector
–  Real Estate
–  Aggregates
Talent and Management Team
•  Double	
  edged	
  sword!	
  
–  Business	
  Management	
  -­‐>	
  More	
  than	
  ensuring	
  profit	
  
•  Build	
  capability	
  for	
  tomorrow	
  
•  Create	
  the	
  talent	
  philosophy	
  underpinning	
  the	
  culture	
  	
  	
  
•  Ensure	
  that	
  the	
  talent	
  delivers	
  
•  Ac(vely	
  manage	
  the	
  culture	
  from	
  both	
  the	
  top	
  down	
  and	
  delivered	
  
via	
  the	
  boCom	
  up	
  	
  

•  Example:	
  Move	
  away	
  from	
  Print	
  to	
  Online	
  
–  Board	
  were	
  all	
  print	
  people	
  and	
  resistant	
  to	
  having	
  online	
  people	
  on	
  
the	
  board	
  as	
  they	
  were	
  not	
  aligned	
  with	
  the	
  ‘old	
  culture’	
  
–  Valua(on	
  of	
  the	
  business	
  reduced	
  by	
  over	
  50%	
  in	
  2	
  years	
  	
  
Summary
•  Get your financial statements in order
•  Manage your assets wisely
•  Mitigate your risks
•  Improve your valuation by focusing on the Multiple
•  Develop an actionable “share price strategy”
•  Know the key drivers of your share price strategy, and in which order
to build upon them, to maximize your outcome
Contact Us:

Learn more:

Kathy Ryan, kryan@roseryan.com
www.roseryan.com

Watch the valuation video:
www.bitly.com/valuation2

Adrian Bray, abray@assayip.com
www.assayip.com

Read the valuation paper:
www.bitly.com/valuation3
Thank	
  You	
  

© 2012 Proformative. Proprietary and confidential

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Best Practices in Understanding and Increasing Your Company Valuation

  • 1. Ask, Share, Learn – Within the Largest Community of Corporate Finance Professionals Best Practices in Understanding and Increasing Your Company’s Valuation
  • 2. Learning Objectives A"er  par(cipa(ng  in  this  event  you  will  be  able  to:     Understand  the  key  factors  driving  your  company’s   valua(on,  and  the  importance  of  having  an  equity  strategy   in  place     Discover  ac(onable  advice  about  delivering  best  in  class   analyst  presenta(ons,  equity  storyboarding  and  more     Learn  how  investors  look  at  financial  integrity  and   accountability  and  its  impact  on  valua(ons  
  • 3. Proformative Event Notes   Links  to  today's  presenta0on  and  the  recording  of  this  webinar  will  be  sent  out  to  all   aCendees  within  24  hours  of  the  event  and  the  presenta(on  is  already  posted  on   www.proforma(ve.com/resources  for  free  download.     Those  who  would  like  CPE  credits  (through  NASBA)  will  need  to  answer  all  polling   ques(ons  during  the  event  and  should  have  pre-­‐registered  for  CPE  credit.    For  any   ques(ons  on  CPE  credits,  please  contact  CPE@proforma(ve.com     Please  ask  ques0ons  on  today's  topic  via  the  "Ques(ons"  box  in  your  GoToWebinar   control  panel  at  any  (me  during  the  event.  We  will  do  our  best  get  to  your  ques(ons   during  the  Q&A/panel  discussion  at  the  end  of  the  event.  If  we  do  not  get  to  your   ques(on,  a  speaker  or  webinar  sponsor  will  follow  up  with  you  directly  to  address  your   ques(on.     You  will  be  asked  to  take  a  short  survey  today  regarding  the  webinar,  and  we  would   greatly  appreciate  your  feedback  regarding  our  event  today  as  we  always  strive  to   improve  the  ROI  we  offer  our  event  aCendees  for  their  valuable  (me.   © 2013 Proformative. Proprietary and confidential
  • 4. Welcome to Proformative Proforma(ve  is  the  largest  and  fastest  growing  online  resource   for  senior  level  corporate  finance,  treasury,  and  accoun(ng   professionals.   A  resource  where  corporate  finance  and  related  professionals   excel  in  their  careers  through:       Uniquely  valuable,  online  Peer  Network       Direct  subject-­‐maCer-­‐expert  advice     Valuable  Features  and  Resources   All  of  it  completely  noise-­‐free   Check  it  out  at  www.proforma(ve.com     © 2013 Proformative. Proprietary and confidential
  • 5. Ask, Share, Learn – Within the Largest Community of Corporate Finance Professionals Best Practices in Understanding and Increasing Your Company’s Valuation Kathy Ryan CEO, RoseRyan Adrian Bray Founding Partner, Assay
  • 6. Agenda •  Introduction •  Getting to Benchmark •  Building Blocks of Value •  Q&A
  • 7. Very Wide Audience •  Public Companies – market response provides immediate quick response on how company is performing •  Private Companies – VC or Private Equity ownership –  Quarterly to annual conversations about exit •  Family built companies (e.g., first generation) –  No outside ownership –  Could be 20 years or a lifetime before valuation is known •  Nuances exist between each market segment •  However, underlying best practices are similar •  To maximize valuation you must prove you have mitigated your risks and that you have assets that someone would buy
  • 9. Keeping Your Company at Benchmark •  All industry sectors have a benchmark –  Applies whether private or public •  Factors considered –  –  –  –  P&L: revenue and costs Balance sheet: assets and liabilities Management team External factors •  Best practices –  Financial integrity –  Prepare, prepare, prepare
  • 10. How Not to Get Discounted •  Financial statements in good order •  How assets become liabilities •  How liabilities can take you out •  Risk mitigation •  Management team indicators •  External factors
  • 11. Financial Statements in Good Order Private •  Completed –  Monthly basis –  Key financial metrics summarized –  Readily available •  Auditable systems •  US GAAP or IFRS –  Integrated financials: P&L, Balance Sheet, Cash Flow •  Audited financial statements –  Best practice is 3 years
  • 12. Financial Statements in Good Order Public •  Ditto from private company slide •  Have systems in place •  Hone financial close process •  Address talent gaps in finance and accounting team •  Address technical issues early on •  Have an engaged disclosure committee
  • 13. How Assets Become Liabilities •  Objectionable Assets –  Significant idle cash –  Obsolete assets –  Personal assets: yachts, airplanes, art collections, hobbies •  Intangible assets: know what you own –  –  –  –  Patents Trademarks Copyrights Intellectual property
  • 14. Liabilities Can Take You Out •  Settle lawsuits •  Terminate unfavorable contracts – don’t hope they get better •  Document loans to shareholders and employees •  Lack of accounting systems and processes can create liabilities •  Contingent liabilities –  –  –  –  Workforce Warranty Lawsuit Guarantee of another party’s loan •  Foreign subsidiary •  Taxation
  • 15. Risk Mitigation—Not Just for Big Companies •  Financial Planning & Management Discipline –  Build thoughtful projections to share –  Operating results relative to plan for recent past periods –  Key financial metrics that management uses to track the business –  Critical underpinnings of projections •  Corporate records in good order –  Board Minutes –  Cap Table – who owns what –  Corporation is in good standing with the filing “bodies” –  Articles have the right approved shares
  • 16. Risk Mitigation—Corporate Governance •  Corporate governance –  Internal audit –  Sarbanes-Oxley •  ERM (Enterprise Risk Management) –  Identifies key business risks in every aspect of your operations –  Gives management knowledge needed to develop a plan to reduce risks
  • 17. Confidence in Management Team •  Good financials •  Documents readily available •  Internal controls in place •  Having a plan and working to the plan •  Management succession, skills development and the right profile for your strategy
  • 18. Example: Public company $35   $30   $25   FDA approval Missed distribution strategy = Lower revenue projections Proxy  fight  se@led;  new  CEO   $20   $15   Proxy  fight  begins   $10   $5   $0   Another  new  CEO  
  • 19. So What Does This Mean •  Minimizing / mitigating risk •  Gives investors / buyers / banks confidence in your team and your business •  Systematic approach to achieving benchmark target •  These steps help you get to the industry benchmark •  Without them, you’re leaving a lot on the table
  • 20. Thank  You   © 2012 Proformative. Proprietary and confidential
  • 21. Ask, Share, Learn – Within the Largest Community of Corporate Finance Professionals Building Blocks of Value Adrian Bray Founding Partner, Assay
  • 27. What’s in your control? Valua0on  =  Profit  X  Mul0ple  
  • 28. Best Practices: Private / Family Owned •  •  •  •  •  •  •  •  •  Know  your  secret  sauce   Understand  drivers  for  today’s  &  tomorrow’s  revenue   Use  a  business  plan  (even  1  pager)   Monitor  the  variance  to  the  plan     Create  a  Valua(on  plan  -­‐>  mul(ple  &  secret  sauce   Hire  the  right  team  with  the  right  skills   Do  the  right  things   Understand  your  resource  alloca(on  mix   Know  your  risk  profile  versus  your  team’s  
  • 29. Best Practices: Private Company with External Investor •  •  •  •  •  •  •  As  Private     Understand  financial  partners’  expecta(ons  and  (me  horizon   Have  /  Know  Equity  and  Valua(on  Strategy  Plan   Build  the  team  to  deliver  their  exit   Create  board  presenta(ons  from  their  perspec(ve       Financials  show  the  past  –  you  must  demonstrate  the  future   Prove  the  assets  you  are  building  
  • 30. Best Practices – Public Company •  Have  a  Share  Price  Strategy  for  both  Profit  &  Mul(ple   •  Create  an  equity  story  board  -­‐>  Investor  Rela(ons   Messaging   •  Perform  investor  presenta(on  review   •  Conduct  external  benchmark  for  investor  impact   •  Understand  your  investors   •  Be  honest:  do  your  investors  understand  you?   •  Ensure  all  communica(ons  are  in  investor  language     •  Deliver  on  your  promise   •  Communicate  the  Strategic  Assets  and  their  value
  • 31. Strategic Assets •  Future  profits   •  Philosophy  /  DNA   •  Creates  compe((ve  advantage   •  Scalable  model  that:   –  Creates  unique  opportunity   –  Repeatable   –  Harnesses  product  /  systems  innova(on  
  • 32. Example of Strategic Assets: Talent Talent/  Culture    
  • 33. Example of Strategic Assets: Talent •  Gateway  to  the  other  ladder  rungs   •  Determine  the  right  talent   •  Manage  current  talent  issues   •  Have  and  manage  your  talent  philosophy     /  culture   •  Understand  what  is  different  for  $10M,   $20M,  $200M  or  $5B  business   •  Must  be  PROVED  –  develop  quan(ta(ve   proof  points  to  support  your  claims
  • 34. Talent Example #1 (Private Company) Company  A   •  Telecommunica(ons  services  company   •  •  Owners  were  husband  and  wife  team   Strong  technical  and  project  management  skills     •  •  Internal  training  programs  -­‐>  at  least  two  systems   Delivery  checklists  to  ensure  components  to  deliver  98%  comple(on  rate  during  the   first  visit   •  Off-­‐the-­‐shelf  job  dispatching  system  married  with  a  predic(ve  tool  to  guarantee   technician  shows  up  exactly  at  appointed  (me  (not  the  2  to  4-­‐hour  window  standard   in  the  industry)   •  The  system  also  enabled  3  hour  emergency  call  responsiveness   •  Hired  engineers  who  were  aligned  with  their  customer  service  philosophy   Sold  company  for  7.5x  EBITDA,     a  premium  of  39%  over  the  industry  average  of  5.4x  
  • 35. Talent Example #2 (Private Company) Company  B   •  Same  Industry  -­‐>  wanted  to  acquire  an  IT  services  firm   •  15  local  firms  -­‐>  2    serious  nego(a(ons    with  Companies  B  &  C   •  Companies  B  &  C  were  similar  revenue  size   •  B  growing  ~  10%  per  year;  C  stagnant  for  a  number  of  years   •  Company  B  young,  invigorated  workforce,  management  team  using     technology  to  provide  services  remotely  =  fix  more  client  issues  per   hour,  genera(ng  more  revenue  per  employee  than  compe((on;  on-­‐ site  visits  were  scheduled  only  when  necessary     •  Conversely,  Company  C  used  its  original  system  and  approach  to  solve   customer  problems  on-­‐site.  Everyone  thought  being  in  front  of  the   customer  was  just  as  important  as  solving  their  problems.    It  was,  once.   •  Lot  of  customer  dissa(sfac(on  with  C  as  user  expecta(ons  evolved,   poor  response  (me  as  they  over  serviced  clients  and  increasingly  were   unable  to  solve  a  problem  the  first  (me  around.   Company  B  :       Acquired  and  was   rewarded  with  a  8x   mul(ple,  or  a  48%   premium.     Company  C:     Enterprise  value  was   in  the  range  of   2.75x-­‐3x,  a  44-­‐49%   discount  from  the   5.4x  industry   average.   Company  C  was   considered  too  high   risk,  requiring  too   much  investment  
  • 36. Other examples In every sector there is a player that focuses on the talent and culture: –  Finance Sector –  Real Estate –  Aggregates
  • 37. Talent and Management Team •  Double  edged  sword!   –  Business  Management  -­‐>  More  than  ensuring  profit   •  Build  capability  for  tomorrow   •  Create  the  talent  philosophy  underpinning  the  culture       •  Ensure  that  the  talent  delivers   •  Ac(vely  manage  the  culture  from  both  the  top  down  and  delivered   via  the  boCom  up     •  Example:  Move  away  from  Print  to  Online   –  Board  were  all  print  people  and  resistant  to  having  online  people  on   the  board  as  they  were  not  aligned  with  the  ‘old  culture’   –  Valua(on  of  the  business  reduced  by  over  50%  in  2  years    
  • 38. Summary •  Get your financial statements in order •  Manage your assets wisely •  Mitigate your risks •  Improve your valuation by focusing on the Multiple •  Develop an actionable “share price strategy” •  Know the key drivers of your share price strategy, and in which order to build upon them, to maximize your outcome Contact Us: Learn more: Kathy Ryan, kryan@roseryan.com www.roseryan.com Watch the valuation video: www.bitly.com/valuation2 Adrian Bray, abray@assayip.com www.assayip.com Read the valuation paper: www.bitly.com/valuation3
  • 39. Thank  You   © 2012 Proformative. Proprietary and confidential