This document discusses how illustrations and comics can be used to effectively communicate information and stories within organizations. It provides examples of the author's work using illustrations for internal change programs and event visuals. The author explains things they have learned, such as how a narrative infographic can be quicker to create than a video, and how drawing can help explain abstract or boring concepts. They advocate using illustrations to break information into small, linear chunks and tell stories to promote new beliefs. The document concludes with proposing workshops to use comic strips to map problems or collect stories within an organization.
25 Social Media Ideas You Can Use to Connect With Your Audience slideshareBoom! Social
One of the things that I get asked the most frequently is what should businesses share on social media, which sparked these 25 social media ideas you can use to connect with your audience.
10 questions developers should ask themselves.Stephen Young
So you want to become a web developer?
Well then it’s time to put down that “Learn Super Duper Language v8.3 in 24 hours” book. Instead, make it a habit to ask yourself these 10 questions every day.
25 Social Media Ideas You Can Use to Connect With Your Audience slideshareBoom! Social
One of the things that I get asked the most frequently is what should businesses share on social media, which sparked these 25 social media ideas you can use to connect with your audience.
10 questions developers should ask themselves.Stephen Young
So you want to become a web developer?
Well then it’s time to put down that “Learn Super Duper Language v8.3 in 24 hours” book. Instead, make it a habit to ask yourself these 10 questions every day.
Take your product to the next level, build something that users love. Often in startups, 'shipping it' is more important than UX/UI, but that's not necessarily right.
Many brands are still unsure how, or even whether, they should use blogs. This presentation gives practical tips and real-life case studies on how businesses can use the 21st Century's version of the Guttenberg press.
Personal summary of the World Creativity Forum about creativity and innovation at the 16th and 17th November 2011 in Hasselt, Flanders.
Keynotes: Malcolm Gladwell, Alexander Osterwalder, Scott Belski, Peter Hinssen, Garr Reynolds, Keith Sawyer, Jamie Anderson, Patti Maes
creativityworldforum.be
Texts in Dutch and English.
This hands-on workshop explored the "whys" of visual literacy and offered participants an opportunity to tinker and play with everything from metaphorical icons to photos, gifs, and video.
***please note that videos in this slide deck are not enabled
Feel free to join the open G+ community here: https://plus.google.com/u/0/communities/113762614515763343967
This is a transcription of the Business901 Podcast, An Inquiry into the Meaning of Making. Seung Chan Lim, nicknamed Slim discusses his journey and finally his project, Realizing Empathy. Through this project Slim hopes to share ideas, tools, and other ways to facilitate a meaningful, sustainable, and constructive conversations between and among diverse perspectives whether that’s between people or between people and materials or between people and machines by using “making” as the shared metaphor.
Take your product to the next level, build something that users love. Often in startups, 'shipping it' is more important than UX/UI, but that's not necessarily right.
Many brands are still unsure how, or even whether, they should use blogs. This presentation gives practical tips and real-life case studies on how businesses can use the 21st Century's version of the Guttenberg press.
Personal summary of the World Creativity Forum about creativity and innovation at the 16th and 17th November 2011 in Hasselt, Flanders.
Keynotes: Malcolm Gladwell, Alexander Osterwalder, Scott Belski, Peter Hinssen, Garr Reynolds, Keith Sawyer, Jamie Anderson, Patti Maes
creativityworldforum.be
Texts in Dutch and English.
This hands-on workshop explored the "whys" of visual literacy and offered participants an opportunity to tinker and play with everything from metaphorical icons to photos, gifs, and video.
***please note that videos in this slide deck are not enabled
Feel free to join the open G+ community here: https://plus.google.com/u/0/communities/113762614515763343967
This is a transcription of the Business901 Podcast, An Inquiry into the Meaning of Making. Seung Chan Lim, nicknamed Slim discusses his journey and finally his project, Realizing Empathy. Through this project Slim hopes to share ideas, tools, and other ways to facilitate a meaningful, sustainable, and constructive conversations between and among diverse perspectives whether that’s between people or between people and materials or between people and machines by using “making” as the shared metaphor.
Conference presentations are the moment to share your results, and to connect with researchers about future directions. However, presentations are often created as an afterthought and as a result they are often not as exciting as they could be.
In this slidedeck Felienne Hermans shares hands-on techniques to engage an audience.
The talk covers the entire spectrum of presenting: we start with advice on how to structure a talk and how to incorporate a core message into it. Once we have addressed the right structure for a talk, we will work on adding stories and arcs of tension to your presentation. Finally, to really perform as a presenter, we will talk about how slide design and body language can support your presentation.
This is a client project where the aim was to argue for a socially and environmentally sustainable approach to investment in Africa and beyond. In addition it argues for a model of running a business (OOM) that would make small and medium sized businesses in Africa investment ready. It's a work in progress kind of thinking so a hand drawn visuals make a lot of sense. Generally people are more willing to engaged with ideas when they see they are not "set in stone" (if you use fancy graphics it accidentally communicates things have been decided and the presentation is just "for your information"
Talk by Esko Kilpi on how the world of work is changing.
Download the PowerPoint presentation here:
http://businessgoessocial.net/newwork
Illustrated by Virpi Oinonen/Businessillustrator.com
My cartoons on the themes and ideas shared at the Tech World Congress in Paris.
Download the cartoons here: http://businessgoessocial.net/blog/2015/10/28/cartoons-from-hr-tech-world-congress-day-1/
You can download the PowerPoint file here: http://www.businessgoessocial.net/ee
Employee engagement is a huge issue. Disengaged employees cost companies real money in low productivity, high turnover, sick leaves etc. The roots for disengagement go deep in the organisational culture - this means random engagement initiatives have very little effect. They don't permanently address the key drivers of human motivation: the need for autonomy, mastery and purpose (see Daniel Pink's book Drive for more information on this).
While enterprise social networks can't obviously solve all of these, they do offer a surprisingly simple way for people to take ownership of their work and feel more autonomous when the email based communication hierarchy is replaced by a flat, network based communication infrastructure.
Enterprise social networks like Yammer, Jive and Chatter are pretty much useless unless you change your internal communication and collaboration habits.
This presentation tells a story of Xerox tech reps and how they started to collaboratively solve problems (and work out loud) thus saving the firm a hefty sum in training costs.
People who want to introduce an enterprise social network often face a dual challenge: they have to convince senior management as well as get people to use the network. This presentation addresses both issues and gives you hope: you don't necessarily need active senior management support to get the ball rolling. With community management tactics and by leveraging "killer content" you can change organisational habits that can later snowball into bigger changes.
This was a presentation I did for the Microsoft SharePoint conference in Las Vegas, 2014. The talk notes are here: http://www.businessgoessocial.net/spc14/
Making a business case for an internal social network can be a challenge. This presentation is for people working in internal communications who want to convince their senior executives that an enterprise social network is not about being social - it's about making your organisation more responsive to a changing business environment (by helping employees collaborate and communicate more effectively and facilitating innovation).
In the end it's about making your organisation more productive.
Yammer is a popular internal social network used by businesses all over the world. Introducing an internal social network like Yammer is not as simple as it might seem, howver. This presentation gives you tips on how to approach this change management challenge if you work in internal communications, IT, HR (or any other department for that matter).
If you want to receive presentations like this in your inbox please subscribe to my newsletter at www.businessgoessocial.net/newsletter
If you have any questions just drop me a line at
virpi(at)businessgoessocial.net
Internal social networks are replacing email and intranets in more and more organisations. But let’s face it, rolling out an enterprise social network within your organisation can be an uphill struggle. In this info-graphic series Business Goes Social looks at key reasons why ESN's fail, and offers some helpful tips on how to develop them.
More from Business illustrator (Business Goes Social) (10)
Public Speaking Tips to Help You Be A Strong Leader.pdfPinta Partners
In the realm of effective leadership, a multitude of skills come into play, but one stands out as both crucial and challenging: public speaking.
Public speaking transcends mere eloquence; it serves as the medium through which leaders articulate their vision, inspire action, and foster engagement. For leaders, refining public speaking skills is essential, elevating their ability to influence, persuade, and lead with resolute conviction. Here are some key tips to consider: https://joellandau.com/the-public-speaking-tips-to-help-you-be-a-stronger-leader/
Specific ServPoints should be tailored for restaurants in all food service segments. Your ServPoints should be the centerpiece of brand delivery training (guest service) and align with your brand position and marketing initiatives, especially in high-labor-cost conditions.
408-784-7371
Foodservice Consulting + Design
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
Comparing Stability and Sustainability in Agile SystemsRob Healy
Copy of the presentation given at XP2024 based on a research paper.
In this paper we explain wat overwork is and the physical and mental health risks associated with it.
We then explore how overwork relates to system stability and inventory.
Finally there is a call to action for Team Leads / Scrum Masters / Managers to measure and monitor excess work for individual teams.
17. “If you give people facts without a story,
they will explain it within their existing
belief system.
The best way to promote a new or different
belief is not with facts, but with a story”.
- Dave gray
Bear in mind:
18. Want to Engage people?
First address their frustration
Stuff I’ve learnt:
39. TASK: comic strip about
a problem
1st Panel: I / we want. . .
( THE GOAL )
2nd panel: BUT . . .
( The obstacle )
3rd panel: So. . .
(How things suck because we can’t reach our goal)
41. How comics/comics workshops
could help your organisation?
“culture mapping” exercise ?
(good when dealing with the negative, unspoken rules!)
Solving problems?
Getting everyone on the same page before a big project/initiative?
As a way to collect and share stories of people or teams who are already doing things
the new way
Customer journey mapping
what else …?BENEFITS :
- deal with negativity
- shareable content
- have fun
THE QUESTION: Would it make sense to work in other contexts???
ORGANISATIONS ARE FASCINATING
I’ve always been interested in organisations and how humans behave.
Background in social collaboration consultancy: (how many of you use a collaboration tool?)
My background is in digital campaigning where these are key themes
I was given two days to develop digital website and content for the campaign.Key tool: Wacom tablet.
Stand alone visuals, The media could pick up bits they liked.
This was drawn on iPad 2. I now use a crappy Windows tablet and a Samsung tablet.
The problem: no story to follow, reveals too much at the same time.This was produced after the event. They could have turned it into something easier to follow.
The idea is to reveal things bit by bit:VERTICAL worksPPT works
construct a fictional story that acts as “narrative glue” for facts.
Why I did it: the goal was to get to talk to service designers. I had no professional connections to the field.Approach: visualise a professional pain point (clients don’t know what Service design is), also acknowledge frustrations. (Frustrations are great, great content for comics). Like a good service designers I went to observe service designsers in their own habitat… In company context: showing frustrations and problems in this way are less threatening than if it was in written format or in video
DO NOT UNDERESTIMATE THE POWER OF STORYTELLING
DO NOT UNDERESTIMATE THE POWER OF STORYTELLING
DO NOT UNDERESTIMATE THE POWER OF STORYTELLING
Clients aren’t necessarily aware of this when they commission me but I think they are subconsciously aware of it…Hand drawn illustrations also make things more human
Industries vary from tech to insurance to government departments: including Fnnish PM’s office
Case medical cartoons..
In organisational context can defuse the negativity a bit.
Clients aren’t necessarily aware of this when they commission me but I think they are subconsciously aware of it…Hand drawn illustrations also make things more human
“appropriate level of fidelity”
What you think you communicate with slick photos: professionalism, success etc.
What you accidentally communicate: YOU HAVE NO SAY AND YOU SWITCH OFF things have been decided and this consultation etc is a tick box exercise
The more expensive looking the visuals the more likely people will think things have been decided and they won’t have to engage with anything
With drawings it’s easy to exaggerate
Dilbert is interesting because the artist is actually not an artist but a business person/engineer who uses his insights of the corporate world: mediocre engineer, mediocre business man and a mediocre cartoonist: but interesting is the VENN diagram of skills and knowledge that overlap.ALSO: he actually crowdsources ideas to his audience
Except traditional communications people: very unimaginitive people who think they know how to communicate (in a pushy broadcasty way).
Stand alone visuals, The media could pick up bits they liked.
Overlap between professions: not an illustrator, not marketing, not communications officer – but all of them
Draw a cat
Draw a dog
-draw a cat with an identity crisis
Draw love
Draw frustration
Personal level: kids not cleaning their rooms, your toaster that doesn’t work Work level: Project goal,
Society level: Brexit,
Frustration
PROBLEM WITH CURRENT WORKSHOPS (post-it notes, improv etc) NOTHING SHAREABLE
What is produced is hard to share. It’s dull. There are countless reports that gather virtual dust in a shared folder somewhere. What’s the point?
Post-it notes and writing only engage part of the brain.
CULTURE increasingly important: “culture eats strategy for breakfast)
workshops as tools for
- solving problems
- getting everyone (literally) on the same page before a big project or initiative
- a way to get people to share good stories/solutions and help them spread wider inside a company (maybe turn into a booklet)
- as a culture mapping exercise (when there are a lot of unspoken rules, maybe threatening ideas - soften them a bit)
- as an exercise to list behaviours/ways of thinking that are not desirable, as well as list the desired behaviours
Overlap between professions: not an illustrator, not marketing, not communications officer – but all of them