"Your call is important to us, please remain on the line - - -" just doesn't cut it anymore. In a digital world, traditional call centers are dwindling in favor of more DIY and one-size-does-not-fit-all service models.
Is your service team equipped to embrace change and bring customer engagement to the next level?
For more, visit us at: https://hybris.com/en/products/service
Whether you are looking to grow your subscription-based business or undergo a full-scale business model transformation, you can unlock hidden opportunities through value-added services. In this deck, we discuss how you can use these services to secure a sustainable, agile approach in today's continuously shifting market landscape.
For more from SAP Hybris, please visit us at: https://hybris.com/en/products/billing
A web designer of 5 years experience with a keen interest in all things digital. Highly proficient in front end design using HTML & CSS, and well versed in using tools such as Sketch, InVision and Adobe XD.
A fast learner who is extremely interested in working with forward thinking companies and people, using the latest technologies and putting solid UI design principles into practice.
Deliver Contextual Customer Support with SAP Hybris Commerce, Assisted Servic...SAP Customer Experience
Increase conversion and drive loyalty with intelligence and context. This deck showcases how you can use the new “customer 360” view in SAP Hybris Commerce, assisted service module, on your storefront to give your support team everything it needs to engage customers, solve their problems, and provide product recommendations to drive sales.
For more about SAP Hybris, please visit us at: https://hybris.com/en/products/commerce
From InDemand 2014, Bill Fowles, Talent Acquisition Manager for ABB, shares how you get executive buy-in for talent brand initiatives.
Learn more about LinkedIn Talent Solutions: http://linkd.in/1bgERGj
Subscribe to the LinkedIn Talent Blog: http://linkd.in/18yp4Cg
Follow the LinkedIn Talent Solutions page: http://linkd.in/1cNvIFT
Tweet with us: http://bit.ly/HireOnLinkedIn
Which of these three trends will be the next big thing in driving interactive experiences of existing users, attracting new audiences and converting e-commerce traffic to sales up? The choice is NOT yours any more. The best experiences that customers have had anywhere is the minimum expectation for the experiences they want from you right now. Let’s play harder in immersive experience game!
Whether you are looking to grow your subscription-based business or undergo a full-scale business model transformation, you can unlock hidden opportunities through value-added services. In this deck, we discuss how you can use these services to secure a sustainable, agile approach in today's continuously shifting market landscape.
For more from SAP Hybris, please visit us at: https://hybris.com/en/products/billing
A web designer of 5 years experience with a keen interest in all things digital. Highly proficient in front end design using HTML & CSS, and well versed in using tools such as Sketch, InVision and Adobe XD.
A fast learner who is extremely interested in working with forward thinking companies and people, using the latest technologies and putting solid UI design principles into practice.
Deliver Contextual Customer Support with SAP Hybris Commerce, Assisted Servic...SAP Customer Experience
Increase conversion and drive loyalty with intelligence and context. This deck showcases how you can use the new “customer 360” view in SAP Hybris Commerce, assisted service module, on your storefront to give your support team everything it needs to engage customers, solve their problems, and provide product recommendations to drive sales.
For more about SAP Hybris, please visit us at: https://hybris.com/en/products/commerce
From InDemand 2014, Bill Fowles, Talent Acquisition Manager for ABB, shares how you get executive buy-in for talent brand initiatives.
Learn more about LinkedIn Talent Solutions: http://linkd.in/1bgERGj
Subscribe to the LinkedIn Talent Blog: http://linkd.in/18yp4Cg
Follow the LinkedIn Talent Solutions page: http://linkd.in/1cNvIFT
Tweet with us: http://bit.ly/HireOnLinkedIn
Which of these three trends will be the next big thing in driving interactive experiences of existing users, attracting new audiences and converting e-commerce traffic to sales up? The choice is NOT yours any more. The best experiences that customers have had anywhere is the minimum expectation for the experiences they want from you right now. Let’s play harder in immersive experience game!
This presentation by Timo Elliott given at the 2017 SAP Insider event in Amsterdam provides an overview of SAP Leonardo, a "digital innovation system."
Heed the Agile Commerce Imperative Keeping Pace in a Rapidly Evolving WorldSAP Customer Experience
The pace of change has never been faster, and it shows no sign of slowing anytime soon. As such, agility in both business and technology is imperative. In this deck, we discuss how you can transform your organization to embrace the rapid pace of change in commerce, so you can stay ahead of the curve and become a disrupter in your industry.
For more, visit us at: https://hybris.com/en/products/commerce
With data as the fuel of the connected company, the power to instantly exploit customer behavior – translating it into distinct offers and targeted experiences – is key to achieving positive outcomes that impact the bottom line. In this session, we demonstrate how personalized services in a connected environment create lasting, personalized value for the end user. We also look at the billing and revenue management solution that makes this seamless experience possible.
For more from SAP Hybris please visit us at: https://hybris.com/en/products/billing
Learn how you can take action with all the data being collected by smart home systems. Here, we'll discuss how can to improve the experiences of smart home system users with a unified customer experience platform, delivering a better overall experience.
Future of SAP Hybris Cloud for Customer Machine Learning and AutomationSAP Customer Experience
Gain insight on how emerging technologies shape the SAP Hybris Cloud for Customer product strategy and roadmap and explore innovations of the solution made possible by SAP Leonardo Machine Learning capabilities. This deck also shines the spotlight on customers as they share how SAP automates and simplifies day-to-day sales and service processes to make their businesses run simple and engage customers.
For more, please see: https://hybris.com/en/products/digital-portfolio
Learn how to effectively address aftermarket opportunities in the manufacturing industry. This session will discuss how SAP Hybris solutions can transform how you offer and deliver parts, components, accessories, and services in the aftermarket space for the best value.
Learn more about SAP Hybris here: https://hybris.com/en/solutions/industries/high-tech
Le système d'innovations ouvert pour transformer les services et les produits, de facon agile rapide et sécurisée. La plateforme accélératrice des changements de business modèles
Explore the unique challenges you face when adopting microservices into your organization. It goes beyond breaking up your solution and processes into smaller services. It's a challenge that requires the right mindset and organizational structure to succeed. Learn more about how to overcome these challenges through effective service modeling and robust operational processes.
For more from SAP Hybris, please visit us at: https://hybris.com/en/products/yaas-microservices
Go direct to your media consumers with Project Dhara - an end-to-end OTT solution developed by SAP Hybris solutions and IBM. In the United States HBO, CBS, and soon Disney will have their own direct-to-consumer streaming services. Learn how Project Dhara can help traditional content distributors and content producers keep up with this trend and reach their consumers directly, on-demand.
Learn how you can engage with digitally connected customers and why building such meaningful relationships with these customers is a priority for today’s businesses. We also explore how to win and have a unique, differentiated customer experience, from real-life customer success stories.
For more info from SAP Hybris, please visit us at: https://hybris.com
Turn real-time insight into action. Join us to see how you can use embedded analytics in the SAP Hybris Cloud for Customer solution to enable proactive management and operational efficiency in your service organization and across your entire business.
For more from SAP Hybris, please see: https://hybris.com/en/products/digital-portfolio
The Future of How Work Gets Done: Are You Seeing the Big Picture?SAP Ariba
While sourcing and contracting capabilities continue to mature, operational procurement, especially for services, remains a challenge. Complete services category management can help your organization reduce excess spend, inefficiency, and significant risk. This is where SAP Fieldglass comes in - powering the agile enterprise. Join us to learn how organizations can use this solution to streamline SOW management.
Taking Our Own Advice How SAP Hybris Expert Services Transformed for the CloudSAP Customer Experience
See how our own SAP Hybris Expert Services team transformed to deliver SAP Hybris Commerce Cloud solutions. Explore the team’s transformation – from project and service delivery, to driving technical best practice, to consultant enablement and leading the movement to a “cloud mindset” – and learn from its experiences.
For more from SAP Hybris, please see: https://hybris.com/en/products/expert-services
#askSAP Analytics Innovations Community Call: Delivering the Intelligent Ente...SAP Analytics
www.sap.com/asksap - Digitization is turning every company into a software-driven organization that intelligently connects people, things, and businesses together. At the center of digitization is massive data that can be harnessed into unprecedented insights.
Learn more about SAP’s Machine Learning strategy, and portfolio of machine learning driven applications and intelligent services.
Support your digital transformation with a well-planned execution strategy. Here in this deck, senior consultants from the SAP Hybris Expert Services team go deep on two critical components: customer experience and operational processes. Gain insights from their first-hand experiences in supporting our customers' transformation journeys, see the lessons they've learned, and get their professional recommendations.
For more about SAP Hybris, please visit us at: https://hybris.com/en/products/expert-services
Ever wonder how businesses will survive when customers specify the terms of your relationship? We found some striking trends you’ll want to take a look at.
Explore the Five Trends.
See what they are and discover ways that brands like yours can adapt to succeed in the future.
Learn more about how SAP Leonardo is driving business results please visit: http://sap.to/6007EuIkl
From the rise of customer advocacy to ever-changing consumer expectations, 2018 has been a rollercoaster year for businesses on their journey to deliver memorable customer experiences. As the ball drops on 2019, the CX landscape will become even more complicated to navigate and win. Not only in terms of engaging your customers, but also for organisations to deliver on. With a focus on a proliferation of even more engagement channels, the era of customer care, the rise of dark social, the age of platform agility, you'll be amazed at whats in store for 2019! Join us for this virtual master class as we dive into the trends that are shaping CX for 2019 and beyond.
To find out more about the future of CX, visit us at:
https://cx.sap.com
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The pace of change has never been faster, and it shows no sign of slowing anytime soon. As such, agility in both business and technology is imperative. In this deck, we discuss how you can transform your organization to embrace the rapid pace of change in commerce, so you can stay ahead of the curve and become a disrupter in your industry.
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Go direct to your media consumers with Project Dhara - an end-to-end OTT solution developed by SAP Hybris solutions and IBM. In the United States HBO, CBS, and soon Disney will have their own direct-to-consumer streaming services. Learn how Project Dhara can help traditional content distributors and content producers keep up with this trend and reach their consumers directly, on-demand.
Learn how you can engage with digitally connected customers and why building such meaningful relationships with these customers is a priority for today’s businesses. We also explore how to win and have a unique, differentiated customer experience, from real-life customer success stories.
For more info from SAP Hybris, please visit us at: https://hybris.com
Turn real-time insight into action. Join us to see how you can use embedded analytics in the SAP Hybris Cloud for Customer solution to enable proactive management and operational efficiency in your service organization and across your entire business.
For more from SAP Hybris, please see: https://hybris.com/en/products/digital-portfolio
The Future of How Work Gets Done: Are You Seeing the Big Picture?SAP Ariba
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Ever wonder how businesses will survive when customers specify the terms of your relationship? We found some striking trends you’ll want to take a look at.
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In an increasingly challenging digital economy landscape, and with data breaches making the headlines recently, we explore how customer identity management is critical and where it sits - for businesses striving to deliver great customer experiences. The panel discussion comes complete with real-life examples and success stories, statistics, and a peek into the future with AI and much more.
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13. Thank you.
Contact information:
LISA JAMES
Head of Solution Marketing,
Service Audience. SAP Hybris
(SAP)
Email: lisa.james@sap.com
Twitter: @ TheBookOfLisa