This is the Business Model of my own online business, I've done this project while I was in the college, which it was required in MIS343 course.

1. Yanbu University College
Department of MS-IMT
Course Code: MIS343
Date: 5th
of April 2016
Prepared By: Abdullateif Abdullkareim
Lecturer: Dr. Saad Sarwar
SaudiBroker4u.com

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Table of Contents
Introduction…………………………………………………………………………………….……….1
Business Segment………………………………………………………………………….………...1
Business Model………………………………………………………………………………….….…2
Website Design……………………………………………………………………………….…….…3
Payment Method…………………………………………………………………………………....3
Advantages and Challenges………………………………………………………………….….4
Promotional Tools……………………………………………………………………………….…..5
Customer Information Collecting Tools……………………………………………….…..6
Traffic Graph…………………………………………………..……………………………………….7
Screenshot of Home………………………………………………………………………………..8
Screenshot of Trusted Stores…………………………………………………………………..9
Screenshot of Currency Converter…………………………………………………………..9
Screenshot of Register Form………………………………………………………………….10
Screenshot of Order Form……………………………………………………………………..11
Screenshot of Feedback…………………………………………………………………………12
Screenshot of Why us…………………………………………………………………………….13
References.…………………………………………………………………………………………...16

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Introduction:
SaudiBroker4u.com is a website that provide broking (mediator) online services
which is buying from online stores in all over the world and take care of the orders
for the customers until they receive their orders safely and without any problems.
There are a different services that SaudiBroker4u.com provide such as:
General Broking: Which is buying the physical products from online stores.
Electronic Broking: Which is buying electronic products (Softwares, Games and
subscriptions etc...) from online stores.
California Broking: There is some products are not available in online stores and it
required purchasing by the customer him/her self, so our agent in California will do
that for our customers.
Business Segment:
SaudiBroker4u.com is a specialized website which mainly deals with any kind of
online broker services. Our target is to focus on the customers who doesn’t have a
credit card, experience of online markets, afraid of fraudulent and language barrier.
Also the small business like small stores in Instagram and Twitter who sells their
product in their country after they’ve import it from online stores.

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Business Model
Components Description
Value proposition
Expand your shopping world by buying from online markets without any
fraudulent concerns.
Revenue Model
SaudiBroker4u.com has a broker fees in exchange for providing services to
the customers.
Market Opportunity
Saudi market has a big opportunity to do business such as ours, and there is
a few competitors.
Competitive Environment
The market space has few competitors in Saudi Arabia, and as far as we saw
all of the competitors does not provide a good services as we do.
Competitive Advantage
1) Provide advice to our customer about their orders.
2) Update the customer about their order with every updates.
3) Reasonable fees.
4) Box storages in US, UK and China for collecting customers
shipments.
Market Strategy
SaudibBroker4u.com management uses both online mode for promoting
their products. They advertise through online social channels such as
Twitter, Instagram, Facebook and Google AdWords.
Management Team
The top management team of SaudiBroker4u.com consists of Mr.
Abdullateif Abdullkareim (CEO) who has his roots in electronic and
technology business for almost 8 years, Mr. Abdullhameed (CIO),
Miss.Batool (Our agent in USA).

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Website Design
Parameters Description Scores1
out of 10
Functionality
Functionality of web pages is quite effective, pages and
requests load quickly and point the customer directly to
the service.
10
Informational
SaudiBroker4u.com provides excellent information about
the services and how it’s done step by step.
10
Ease of use
The website is very organized and easy to discover by
using just the navigator in the top.
10
Ease of Payment
Customer can transfer money to us by using online
account bank services, and we support multiple banks.
9
Multi browser
functionality
Site works with all browser even mobiles browsers. 8
Simple Graphics
The graphics have been kept simple to avoid distraction
and put more emphasis on the products display
9
Legible Text
The background of the website is light green which
enhances the legibility of the text and comfortable to
eyes.
10
Payment Methods:
We support only one way of payment method which is transferring money to our bank
accounts (AL Rajhi Bank and Al Ahli Bank), its easy, effective, efficient and trusted way for us
and the customer itself.

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Advantages and Challenges
Advantages Challenges
Lower cost by using online website to serve
customers instead of physical place.
Customers concerns about the online website is it
trusted or not.
The ability to reach and serve a much larger
geographically distributed group of customers
due to online presence.
Customers’ greater concerns about the privacy of
personal information given to the website.
The ability to serve the customers using 24/7
using online communication channels.
The challenge of trust of customers compared with a
physical store.
Low prices in exchange of getting our services.
We must maintain a certain number of customer so
we can make a good profit.
Support storages boxes in the most favorable
countries such as USA, UK and China.
Customers need for speeding the process of shipping
and listing their order in the boxes storages
company it’s not in our hand to control.
Follow up with customers’ orders until they get it
step by step and solving their orders problems.
To follow up with the customers’ orders, it take us a
lot of time of checking and tracking problems.
Support Arabic and English Languages. none

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Promotional Tools
Tool Description
Google AdWords
AdWords offers pay-per-click advertising, and site-targeted advertising for both text
and banner ads. SaudiBroker4u.com has specified the words that should trigger their
ads and the maximum amount they are willing to pay per click. When a user searches
Google's search engine adverts for relevant words are shown as "sponsored links" on
the right side of the screen, and sometimes above the main search.
Social Channels
SaudiBroker4u.com socialized with the social channel such as Twitter, Facebook and
Instagram to advertise the service and also help the customer with their questions,
since those channels are more popular in the world.
Meta Tags
The meta-description tag is a hidden HTML tag that allows some search engines to
display a description of SaudiBroker4u.com in search results. The Meta tag for
shophive.com is “Broker , Global , Saudi , Buy , Online , stores , accessories , clothes ,
fashion , mobiles , phones , services , games , devices , electronics”
Visibility
Submitting SaudiBroker4u.com to the search engines such as “Google, MSN and
Yahoo”, also by joining online public communities.

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Customer Information Collection Tools
SaudiBroker4u.com makes use of many techniques to make anonymous profiles of the
visitors. The information collected helps SaudiBroker4u.com to create a data bank about the
customers’ activities on the site which is further amalgamated with the data obtained from
CRM systems. Traffic Graph shows the graph showing customer activity on
SaudiBroker4u.com website and web traffic.
The following table gives a comprehensive view about the tools used by SaudiBroker4u.com
to collect customer information.
Tool Description
Google Analytics
This service helps SaudiBroker4u.com develop detailed statistics about the visitors. It can
also be integrate with google AdWords to display targeted advertisements and evaluate
the performance of the ads as well.
Registration Form
The registration form is a tool for gathering willingly shared information from the
customers such as their address, contact numbers and city.
Cookies
SaudiBroker4u.com downloads a small text file onto the visitor's computer hard drive to
store the visitor's actions in order to better customize their subsequent visits.

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Traffic Graph from Google Analytics

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Screenshots of SaudiBroker4u.com

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Introduction:
SaudiBroker4u.com is a website that provide broking (mediator) online services
which is buying from online stores in all over the world and take care of the orders
for the customers until they receive their orders safely and without any problems.