Sarthak Jain has over 5 years of experience in customer service and team management roles. He holds a diploma in software engineering and a BSC in IT. He joined Bharti Retail Private Ltd in 2010 as a team member and was promoted to Assistant Team Leader in 2013 and Team Leader in 2014. As Team Leader, his responsibilities include meeting sales targets, overseeing a 4,200 square foot area, ensuring customer satisfaction, and maintaining low inventory shrinkage. His education, work experience, and responsibilities are outlined in the document.

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SARTHAK JAIN
Career Objective
To work in an organization with utmost dedication and commitment and to assist all senior officials
and colleagues, this provides motivation, ambiance and upward mobility. Also, to render maximum
productivity to the organization by learning fast and synchronize my knowledge and experience for
the achievement of both, organization as well as personal goals.
Educational Qualification
Year 2012: 3 year Diploma in GNIIT (Software Engineering), New Delhi
Year 2012: BSC (IT) from National Institute of Information Technology, New Delhi
Year 2009: Intermediate from H.B.H. Inter College, Gagalheri, Saharanpur, UP
Year 2006: Matriculation from H.B.H. Inter College, Gagalheri, Saharanpur, UP
Professional Synopsis
 Experience in Customer Service, Team Management, Front line Operations
 Having Proactive attitude, out of the box thinking and problem solving attitude helped in
Customer Relationship Management and Team Management.
Career Contour
• Joined “Bharti Retail Private Ltd”(Easyday), Saharanpur on February 15, 2010 as a team
member
• Promoted as Assistant Team Leader on April 15, 2013 in Dehradun and currently working in
Dehradun.
• Promoted as Team Leader on March 15,2014 in Dehradun and currently working in dehradun
Key Responsibilities
 Meeting targets of the organization
 Taking care of 4200 sq. ft. area
 Co-operating with team to ensure customer satisfaction
 Cleared Food Safety Audit with 100% in all Dehradun District
 Maintained minimum shrinkage in annual inventory
Profile Synopsis
Name: Sarthak Jain
Father’s Name: Mr. Parveen Kumar Jain
Permanent Address: C/o Mr. Parveen Jain, Main Chowk, Near Bhartiya State Bank
Mobile No.: 9760099425
Res. Phone No.: 9927236803
E-mail: sarthak_niit@yahoo.com
D.O.B.: March 14, 1990
Hobbies: Listening Music, Playing (Cricket), Driving (Bike & Car)

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