Saroj Chumber has over 20 years of experience in administrative support roles including receptionist, administrator, and sales and service advisor. She has excellent communication, computer, and customer service skills developed through various roles in corporate, student housing, betting, and data collection organizations. Saroj is skilled in office management, accounts, bookkeeping, and utilizing various software programs. She seeks an administrative role where she can apply her experience and skills.

1. S A R O J C H U M B E R
 18 Moynihan Drive London N21 1SH  07947 849019  saroj2002@hotmail.com
PERSONAL PROFILE
Dedicated and technically skilled business professional with over 20 years of experience in versatile administrative support skills,
developed through experience as a receptionist, administrator and sales and service advisor. I have a professional appearance
and manner with excellent interpersonal skills and communication skills with a personable manner. Excel in resolving employer
challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction. I
offer advanced computer skills in MS Office Suite and other applications/systems, telephone skills, varied ad-hoc office skills. I
am happy to work within a team or alone, I am quick and flexible to learn new skills.
SKILLS AND ABILITIES
 Office Management
 World Host trained and certified
 Answering and directing calls on
multi-line switchboard, e mails and
faxes
 Liaising and dealing with people on
all levels
 Front of House experience within
professional and corporate
organizations
 Balancing/creating spreadsheets,
depositing money in safe, banking
and a key holder
 Spreadsheet & Database Creation
 Accounts Payable/Receivable
 Bookkeeping & Payroll
 Taking payments by cash, credit/debit
card using PDQ and electronic till
 Retaining confidentiality under 1985
Data Protection Act
 Trained on numerous Software/IT
systems
 Booking guest rooms on fidelio,
reservations etc
 Records Management
 Meeting and greeting, signing
in/out of visitors and issuing ID
cards
 Dealing with internal/external
post, deliveries
 Good MS word, excel, database,
fidelio, kinetics and internet skills
 Monitoring of CCTV, Fire,
Health and Safety and
maintenance issues
EXPERIENCE
Unite Group Plc, Bond Street London April 2015 - Now
Corporate Receptionist
 Blu –chip corporate front of house receptionist for leading manager and developer of purpose built student
accommodation
 Meeting/Greeting
 Management of Board/Meeting Rooms
 Dealing with CEO, Directors, Managers, Investors and other clientele.
 Customer Service
 Ad hoc office work
 Health & Safety champion
 Digital Screen champion
 Ordering of stationary, supplies and lunches
 Raising PO’s/Requisitions
 Dealing with maintenance issues
 Booking hotels & flights for senior management
Unite Student Accommodation, Kings Cross London August 2014 – April 2015
Sales & Service Advisor
 Covering a number of properties, I provide a front of house reception service, including key management and handling
lock outs, welcoming visitors and contractors to the properties and ensuring required maintenance, health and safety issues
or housekeeping works within the buildings are reported and completed.
 Maintaining positive community relationships with neighbours, local communities and local authorities.
 Carrying out various administration duties such as, maintaining UNITE`s information systems, processing customer
bookings and payments, chasing debt, conducting and logging room and communal area audits providing financial
administration support and undertaking any other ad hoc projects/additional tasks which may be required.
 Ordering of stationary and varied equipment
 Post and parcel management
 Lone-working in a building with over 571 students, also remote covering other building
 Monitoring and dealing with fire alarm/panel, conducting regular safety tests including disability call points
William Hill, London April 2013 – August 2014
Manager/Senior CSA
 World Host accredited Customer Service
 Managing and opening of LBO
 Handling cash, Debit payments, banking, safe/insert

2.  Manual settlement of pay-outs using fractions and mathematics.
 Upholding Gambling Commission guidelines/health and safety/age verification
 Trained by William Hill in all aspects of business
CAR DATA, London March 2012 – January 2013
Sales Operator
 Liaising with customers over the company's products and packages
 Required to work to targets in achieving a certain amount of sales
Care Home London July 2009 – September 2010
Personal Carer
 Caring for my son following a near fatal RTA
Liberty Living plc, London February 2009 – July 2010
Administrator
 Front of House Reception in University Halls of Residence Walter Sickert Hall
 All aspects of Front of House
 Varied Ad-hoc Office Duties
 Booking rooms, taking of fees
 Spreadsheets and banking on kinetics software
 Many other related duties
Pertemps Agency, London March 2008 – February 2009
Receptionist
 Front of House Reception as above
 I was taken on permanently after having worked temporarily for a substantial time by Liberty Living
 All aspects of Front of House Reception
 Reporting directly to management
Ipsos Mori, London October 2007 – March 2008
Interviewer
 Cold calling conducting CAPI interviews on laptop to a specified quota
 Liaising with supervisor re: assignments
 Working to a deadline
 Downloading assignments and directions via internet
Eversley Primary School September 2002 – July 2007
Volunteer
 Dealing with all aspects of the sale of school uniform, orders, payments, invoices etc.
 Fundraising
 Helping in all aspects of school, reading, school trips etc.
EDUCATION
 Southgate College, London: Certificate in Information Technology 1987
 IVAV, London - Certicate in Fundraising 1989
 Polytechnic of North London - Diploma of Higher Education in Sociology 1989
 Bilston College, Wolverhampton - 5 GCSE's 1985
 Valley Park School, Wolverhampton - 5 GCSE's and RSA Typing 1984
HOBBIES & INTERESTS
 Travelling abroad
 Exploring new countries and cultures
 Salsa dancing
 Exercising to stay fit
 Cooking
 DIY
 Gardening
 Radio
REFERENCES
AVAILABLE ON REQUEST