This document discusses SAP Workforce Performance Builder, a solution for enabling the workforce through state-of-the-art learning. It provides an overview of SAP's education portfolio and how Workforce Performance Builder supports learning across a project lifecycle. The presentation demonstrates how Workforce Performance Builder supports just-in-time learning on any device to address gaps from ongoing business and IT changes. It highlights the solution's four main components and how it efficiently supports knowledge access and performance. Customer quotes are provided that emphasize the solution's ability to significantly reduce training costs and effort.

1. SAP Workforce Performance Builder
World-class End-user Enablement
May 2015

2. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 2Customer
Agenda
SAP Education Portfolio
State-of-the-art learning
Live demo

3. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 3Customer
SAP Education Portfolio
Success
=
Learning Mgmt. Education Authoring Assessment Adoption
+ + + + +
CommunicationServices
+
SAP Learning Hub

4. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 4Customer
Opp. Management Project Preparation Business Blueprint Realization Final Preparation Go-Live and Run
● SAP Education
Discovery
● Project Team
Training (1 & 2)
● Education Strategy
● Project Team
Training (1 & 2)
● Learning Needs
Analysis
● Design & Prototype
● Project Team
Training (2)
● Training Materials
(content)
● Train the Trainer
(TtT)
● Map Business Roles
to courses
● Project Team
Training (3)
● End User Training
(EUT)
● Course Evaluation
● End User
Assessment
● Monitor User
Experience and
System Adoption
● Evaluate Training
Effectiveness
● Sustainability:
Handover - Project
Team / Centre of
Excellence
SERVICES
SAP Learning Management
System (LMS)
SAP Workforce Performance Builder (Implementation)
SAP Assessment
Management
SAP User Experience
Management
SOLUTIONSSOLUTIONS
SAP Learning Hub
(Project Team, SMEs, Bus. Analysts)
SAP Education Services (Project Management, QA, Co-ordination), Solution Implementation and Support Services
SAP Communication
Center
SAP Learning Hub
(Super Users, Key Users: Hosted Content; Cat. of Learning; Collaboration; Live Access)
SAP Workforce Performance Builder (Content Build, Deployment)
Our Portfolio Across A Project Lifecycle

5. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 5Customer
Change is critical to business innovation …
… and impacts your enterprise solutions
Effort
Ongoing
change
events
Time
Discrete
change
events
Business drivers
 Changed business
processes
 Mergers, acquisitions,
and reorganizations
 New products, new
vendors
Compliance drivers
 Governance
 Risk management
 Compliance
 Examples: Sarbanes-Oxley
Act, U.S. Securities and
Exchange Commission,
Food and Drug
Administration
Technology drivers
 Maintenance
 New functionality
 Upgrades
 Global rollouts
Upgrades
Custom development
Support package
New implementation
New processes
Consolidation

6. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 6Customer
Applications change throughout their lifecycle …
… leading to inherent knowledge gaps
With e-learning and performance support from SAP Workforce Performance Builder software
Without e-learning and performance support

7. State-of-the-art learning
Best-run businesses use enablement software by SAP
Fast
Flexible
Efficient




8. 8© 2015 SAP SE or an SAP affiliate company. All rights reserved.
Are you constantly thinking about:
Then consider
SAP Workforce Performance Builder!
Supporting microlearning inside and outside of the office?
The need to cut training and related infrastructure costs?
Employee skills and regulatory compliance?
Support for formal and informal + social learning needs?
Leveraging user-generated content without additional authoring
tool trainings?
The need to cut help-desk and process costs?
Creating single-source help materials for the entire
IT landscape?
Up-to-date processes, trainings, and test documentation?
Whetherthe entire workforce, even those without their own workstations, can
accessrelevant knowledge in the moment of needvia mobile devices?

9. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 9Customer
producer
Highly efficient
authoring tool for all
enablement needs
instant producer
Intuitive process recorder
that requires minimal
training
manager
Ideal platform for
cooperation, learning, and
performance tracking
navigator
Context-sensitive
assistant directly in the
live system
 Easier to deploy
 Quicker ramp-up
 Fully customizable
Discover the four main components of
SAP Workforce Performance Builder

10. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 10Customer
Why is the solution that efficient?
Cloud
Quick ramp-up
SAP Rapid Deployment
Solution
*
*
Microsoft
Mac OS
Citrix
Green Screen
iOS
Android
SAP Workforce Performance Builder supports companies with content during their marketing & sales
funnels, enables the workforce quickly on any change may it be in Business or IT, boosts the
company’s productivity and brings down operational expenses across all business processes.

11. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 11Customer
How to Deliver Enablement Contents
Business process
modeling integrationContext-based (push & pull)MobileLibrary and learner view
Learning Management System Application help menu
Integration of
SAP Solution Manager
application management solution
1
2

12. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 12Customer
Why SAP Workforce Performance Builder?
Effort required for curricula development
Time needed for classroom training
Time needed for error handling
Effort required for end-user adoption
Standard questions for help desk
Effort required for multilingual roll-out projects
Time needed for the creation of documentation
Effort required for the development of test cases
Costs involved in delta training
0 20 40 60 80 100% Effort
References customer quotes and savings
“SAP Workforce Performance Builder is one of the most
powerful software offerings of its kind, yet it is still simple
to implement and use.”
Dr. Andreas Wölke, MEWA Textil-Service AG
“SAP Workforce Performance Builder has allowed us to
create an entirely new training platform using online
simulations of hundreds of transactions. We now have a
moment-of-need reference tool to assist all employees in
their day-to-day tasks…”
John M. Gonos, Safeguard Properties LLC
Without SAP
Workforce
Performance
Builder
With SAP
Workforce
Perfomance
Builder

13. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 13Customer
WPB Reference Customer per Industry
Automotive Banking
Building
Materials
Consumer
Products
Engineering
Furniture Healthcare
Industrial
Machinery
Media Mining Primary Metals
Professional
Services Public Sector Retail Utilities
Aerospace &
Defense

14. 14© 2015 SAP SE or an SAP affiliate company. All rights reserved.
Live Demo
See it
Feel it
Believe it




15. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 16Customer
SAP Workforce Performance Builder, manager option
 Content lifecycle
management
 Content project task and
workflow management
 Role and permission
management
 User management
 Basic learning management
 Learning reporting
 Logical menus in a familiar
Windows interface

16. Questions?

17. © 2015 SAP SE or an SAP affiliate company. All rights reserved.
Gracias
Alberto Alcina
Education Account Executive
SAP España
+34 638 004 910
alberto.alcina@sap.com

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Workforce
Performance
Builder

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